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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 90475 Views
  • 81 replies
  • 27 likes
  • 90475 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 101015 Views
  • 291 replies
  • 22 likes
  • 101015 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7333 Views
  • 1 replies
  • 6 likes
  • 7333 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147876 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147876 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify outputing audio in mono

I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fine when listening over Bluetooth or onboard 3,5mm headphone ...

  • Newbie
  •   I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fin...
  • Mihail
  • Spotify Legend
  • 4327 Views
  • 1 replies
  • 0 likes
  • 4327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug with the play order of Liked songs

Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat support and they did not find anything wrong with my a...

  • Casual Listener
  • Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat sup...
  • Elena
  • Moderator
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop playing an artist

Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean there has to be some way to stop this

  • Casual Listener
  • Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks.  ..... I mean t...
  • Elena
  • Moderator
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on desktop

PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...

  • Visitor
  • Plan Premium Country United States Device Laptop, PC Operating System Windows 10   Added some local files to my Spotify on my computer. Have done this before and they always work but th...
  • Elena
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

  • Visitor
  • PROBLEM   + Connect To Device menu is PIXELLATED (see below)   TROUBLESHOOTING   + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...
  • Alex
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 1 likes
  • 284 Views
  • 1 replies
  • 1 likes

Spotify Web App Not Downloading

PlanPremiumCountryCanadaDeviceHP 15 Notebook PCOperating SystemWindows 10 My Question or IssueSo I've recently switched to Spotify because of its great compatibility between devices. However, I was met with an error message trying to download the web...

  • Casual Listener
  • Plan Premium Country Canada Device HP 15 Notebook PC Operating System Windows 10   My Question or Issue So I've recently switched to Spotify because of its great compatibility between ...
  • Sebasty
  • Community Legend
  • 703 Views
  • 4 replies
  • 0 likes
  • 703 Views
  • 4 replies
  • 0 likes

Superuser Contribution Its been years and spotify connect is still broken

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe problem with spotify connect connecting to random devices has been around for years and spotify still refuses to fix this problem. How hard is it to hav...

  • Casual Listener
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue The problem with spotify connect connecting to random devices has been around fo...
  • kooljess702
  • Casual Listener
  • 577 Views
  • 2 replies
  • 1 likes
  • 577 Views
  • 2 replies
  • 1 likes

Solved!! Can't log in (Error code: accesspoint:39)

Hi! I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivity or password issue.I tried the following suggestions (foun...

  • Casual Listener
  • Hi!   I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivi...
  • Splo
  • Casual Listener
  • 11921 Views
  • 2 replies
  • 0 likes
  • 11921 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

  • Visitor
  • Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004   My Question or Issue Alexa is working/playing with Spotify and re...
  • Ver
  • Spotify Legend
  • 1253 Views
  • 1 replies
  • 2 likes
  • Alexa
  • 1253 Views
  • 1 replies
  • 2 likes

Superuser Contribution dislike song in radio

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueSpotify offers me the same track for the third time on the radio and I don't like it!Why there is no dislike button in a Radio?There is no button in the mobile applicatio...

  • Visitor
  • Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue Spotify offers me the same track for the third time on the radio and I don't like it! Why the...
  • Alex
  • Spotify Legend
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Not working on Smart TV, PS4 or Webplayer

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueFor the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues trying to load the homepage of Spotify, it has issues trying to loading the pla...

  • Visitor
  • Plan Premium Country   Operating System Windows 10   My Question or Issue For the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues tr...
  • Starchild
  • Regular
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Long Podcast descriptions reset scrolling

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...

  • Newbie
  • Plan Premium Country USA   Device Desktop PC Operating System Windows 10   My Question or Issue Podcasts with long desciptions (example: Slow German) do not stay at their current...
  • Mihail
  • Spotify Legend
  • 1124 Views
  • 2 replies
  • 8 likes
  • bug
    Desktop
    podcast
  • 1124 Views
  • 2 replies
  • 8 likes

[Desktop][Playlists] Length of Playlist

I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?

  • Visitor
  • I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?
  • 209 Views
  • 0 replies
  • 1 likes
  • Desktop
    Playlists
  • 209 Views
  • 0 replies
  • 1 likes

Superuser Contribution Trouble Shooting Windows 10 ERROR CODE

PlanPremiumCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify wont launch. If I try open as administrator I receive an error code "see attachment" Windows did update last night.

  • Casual Listener
  • Plan Premium Country US Device   Operating System Windows 10   My Question or Issue Spotify wont launch. If I try open as administrator I receive an error code "see attachment" Wi...
  • Elena
  • Moderator
  • 541 Views
  • 1 replies
  • 1 likes
  • 541 Views
  • 1 replies
  • 1 likes

Thanks for enabling DPI Awareness Per-Monitor (v2)

Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever. Thanks.

  • Newbie
  • Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever.   Thanks.
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

[Developer] Faster Start!

Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on system start". Very anoying.Please look into this and...

  • Visitor
  • Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on sy...
  • 207 Views
  • 0 replies
  • 0 likes
  • Developer
  • 207 Views
  • 0 replies
  • 0 likes

Error Code 4

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10My Question or IssueI've done multiple clean installs of Spotify, allowed it through firewall settings, checked the hosts file for Spotify related IP addresses, yet my Desktop a...

  • Casual Listener
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I've done multiple clean installs of Spotify, allowed it through firewall settings, chec...
  • rxce
  • Casual Listener
  • 459 Views
  • 1 replies
  • 0 likes
  • Desktop
    error code 4
    Windows 10
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Music is not playing on Windows 10

PlanPremiumCountryGermanyDeviceLenovo ThinkBook 14Operating SystemWindows 10 (Pro, I believe) My Question or IssueI can't play music on my desktop app on my new Windows 10 laptop. I've only had the laptop for a week and it worked for the first few da...

  • Casual Listener
  •   Plan Premium Country Germany Device Lenovo ThinkBook 14 Operating System Windows 10 (Pro, I believe)   My Question or Issue I can't play music on my desktop app on my new Windo...
  • allisy
  • Casual Listener
  • 2187 Views
  • 1 replies
  • 1 likes
  • not playing
    windows10
  • 2187 Views
  • 1 replies
  • 1 likes

Superuser Contribution Casting from desktop app stuck in shuffle play

PlanFreeCountryUSDevice(google home mini)Operating System(Windows 10) Until a few weeks ago I could start playing music on the google mini then cast from Spotify desktop app with no issues and control of songs. Now when I cast from the desktop app it...

  • Casual Listener
  • Plan Free Country US Device (google home mini) Operating System (Windows 10)   Until a few weeks ago I could start playing music on the google mini then cast from Spotify desktop app wi...
  • JanBlake
  • Regular
  • 1918 Views
  • 10 replies
  • 2 likes
  • 1918 Views
  • 10 replies
  • 2 likes