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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150642 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138624 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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Local files play fine on mobile but NOT on desktop

I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after downloading them on my mobile app (iPhone SE), they pl...

Newbie

I managed to search for local files and add them to playlists on my desktop (Windows 10, app), but they are not playing. They don't show any error message, it's just stuck at 0:00. However, after dow...

318 Views

0 replies

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Can't open, uninstall, reinstall spotify.

I use Windows 10. I reset my computer and Spotify came installed by the Windows Store. I used that Spotify for a while, but yesterday I realized that Spotify was not opening. I would try to remove it from the control panel and settings, but Spotify w...

Casual Listener

I use Windows 10. I reset my computer and Spotify came installed by the Windows Store. I used that Spotify for a while, but yesterday I realized that Spotify was not opening. I would try to remove it...

Felir0n

Casual Listener

621 Views

2 replies

1 likes

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"a brief message from our sponsors" stops the playlist and nothing happens

PlanFreeCountryGermanyDeviceThoshiba NotebookOperating SystemWindows 10 My Question or Issue Hello, I always have the same problem, after clean installation, after new account... When in the left lower corner "a brief message from our sponsors" appea...

Visitor

  Plan Free Country Germany Device Thoshiba Notebook Operating System Windows 10   My Question or Issue   Hello, I always have the same problem, after clean installation, a...

440 Views

0 replies

0 likes

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Recently Played Songs on the Home Page won't Update

PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...

Visitor

  Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10   My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...

Skatehead

Visitor

837 Views

1 replies

0 likes

bug
Glitch
Home
Recently Played
Recently Played Stuck
stuck
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Recently Played List

PlanFamily Premium CountryU.S.A. DeviceDesktop PC and Android Mobile Device Operating System(Windows 10, Android Oreo) My Question or IssueThe "Recently Played" list on the Home screen has not updated for over half a year. There was a thread opened f...

Visitor

Plan Family Premium   Country U.S.A.   Device Desktop PC and Android Mobile Device   Operating System (Windows 10, Android Oreo)   My Question or Issue The "Rece...

400 Views

0 replies

3 likes

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Solved!!Superuser Contribution Spotify funktioniert auf meinem W 10 PC nicht mehr

Plan Family/PremiumCountry Germnany Windows 10 Pro Build 2004 Seit 14 Tagen funktioniert Spotify nicht mehr auf meinem Windows 10 Desktop PC. Die Cache zu löschen, Spotify neu zu installieren, ab und wieder anmelden bringt nichts. Ich sehe meine Play...

Casual Listener

  Plan  Family/Premium Country Germnany   Windows 10 Pro Build 2004   Seit 14 Tagen funktioniert Spotify nicht mehr auf meinem Windows 10 Desktop PC. Die Cac...

Ivan

Spotify Legend

7738 Views

3 replies

0 likes

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Liked songs not appearing as liked in the Album they come from

PremiumWindows 10 (may apply to other platforms) Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when I access the album via the artists' page. If I play a track f...

Roadie

Premium Windows 10 (may apply to other platforms)   Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when...

MarkWilliams123

Roadie

807 Views

5 replies

0 likes

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Desktop App Issues

1-) When I press the album cover to see where I'm listening to the song, it directs me to the default order of the playlist (which is nonsense). 2-) When I used the search bar in my playlist before, it would perceive it as a filter, and when I starte...

Visitor

1-) When I press the album cover to see where I'm listening to the song, it directs me to the default order of the playlist (which is nonsense).     2-) When I used the sear...

535 Views

0 replies

1 likes

Desktop
Playlists
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Tiles not shown correctly

Hi everyone, I'm having an issue with the Spotify App on Windows 10. In the section "made for you", some the tiles are not shown correctly. They are cut vertically. I attached some Screenshots.On this page, I also can't scroll to the side. So in the ...

Casual Listener

Hi everyone,   I'm having an issue with the Spotify App on Windows 10. In the section "made for you", some the tiles are not shown correctly. They are cut vertically. I attached some Screensho...

Flylois

Casual Listener

956 Views

5 replies

0 likes

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Solved!!Superuser Contribution how to change the output device

hi guys! how to change the output device in 2020 today. all the old post talking about the changing output device is no longer support. you guys changed the setting in some reason. Please resume the "play back device" function!!!

Visitor

hi guys! how to change the output device in 2020 today. all the old post talking about the changing output device is no longer support. you guys changed the setting in some reason.   P...

torriz

Regular

162034 Views

5 replies

7 likes

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Superuser Contribution No sound via HDMI anymore

PlanPremiumCountryNetherlandsDeviceHP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connectedOperating SystemWindows 10 My Question or Issue:Since a few days (after one of the recent app updates?), Spotify does not play sound anymo...

Casual Listener

Plan Premium Country Netherlands Device HP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connected Operating System Windows 10   My Question or Issue: Since a few da...

Mihail

Spotify Legend

3172 Views

6 replies

0 likes

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Superuser Contribution Songs won't play in App until I change audio device

PlanPremiumCountryUKDeviceWindows 10 Operating SystemWindows 10 My Question or IssueWhen I try to play songs after startup spotify just flicks through the songs rapidly and says song can't be played. I have searched the forums and found a fix that wo...

Casual Listener

Plan Premium Country UK Device Windows 10  Operating System Windows 10    My Question or Issue When I try to play songs after startup spotify just flicks through the songs ra...

Eni

Moderator

2378 Views

6 replies

3 likes

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High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

Visitor

Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10   My Question or Issue Recently I've been getting very high cpu usage from spotify around...

OneByBoo

Roadie

1801 Views

4 replies

0 likes

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Is there any way to disable podcasts entirely?

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueFrom the searches I've done, there doesn't seem to be a way to prevent evil garbage like Ben Shapiro from being recommended to me. Is there a way to disable pod...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 7   My Question or Issue From the searches I've done, there doesn't seem to be a way to prevent evil garbage ...

OneByBoo

Roadie

803 Views

1 replies

7 likes

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Prevent folder tree from opening on the side panel - Windows 10

Everytime I open a playlist from the folder view, the folder tree is opened on the side panel and I can't see the other folders easily. It doesn't occur on web app, which is the right behavior. It needs fixing.

Casual Listener

Everytime I open a playlist from the folder view, the folder tree is opened on the side panel and I can't see the other folders easily. It doesn't occur on web app, which is the right behavior. It ne...

abg88

Casual Listener

659 Views

2 replies

0 likes

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How to access the SPOTIFY Artist & Song Title data from another application ?

I was wondering if it is possible, while listening to a track on SPOTIFY, to access the Artist & Song Title info of the track currently played as it is displayed at the bottom-left corner of the SPOTIFY window (horizontal scrolling) from another appl...

Casual Listener

I was wondering if it is possible, while listening to a track on SPOTIFY, to access the Artist & Song Title info of the track currently played as it is displayed at the bottom-left corner of the ...

OneByBoo

Roadie

1135 Views

3 replies

0 likes

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Spotify pause my song each 10/20 sec for no reasons

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

414 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify skipping all songs

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't play that now" error. I've tried to restart app/pc. I've reinstalled my audi...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Spotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't ...

Alex

Spotify Legend

10985 Views

21 replies

1 likes

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Some Available Tracks Won't Play (Emmit Fenn)

Some songs, specifically by the artist Emmit Fenn stopped playing on my phone. I also check the online app and they also do not play there. They show as available but just stopped playing last week sometime. I have installed and reinstalled the app. ...

Visitor

Some songs, specifically by the artist Emmit Fenn stopped playing on my phone. I also check the online app and they also do not play there. They show as available but just stopped playing last week s...

OneByBoo

Roadie

472 Views

1 replies

0 likes

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jump to /letter/

guys, I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music -> "smile"Then: U**bleep**edMEup - the standard behavior of any (each and any) file browser has been removed from your service. ...

Newbie

guys,  I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music ->  "smile" Then: U**bleep**edMEup - the standard behavior ...

473 Views

0 replies

1 likes

  • 473 Views
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