Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
10216 Views
100 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
1045 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2341 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
What I am noticing on the desktop app is that when watching video podcast, the video is at the top of the screen and ads are at the bottom. I don't see a way to resize the video and between the ads and video, there is no way to see the episode list t...
What I am noticing on the desktop app is that when watching video podcast, the video is at the top of the screen and ads are at the bottom. I don't see a way to resize the video and between the ads a...
631 Views
0 replies
4 likes
PlanPremiumCountryUnited StatesDeviceDesktop version Operating SystemWindows 10 My Question or IssueThis has been an ongoing issue for me- I will try to play an album by an artist and unless the album or song I'm attempting to play is "liked"(saved i...
Plan Premium Country United States Device Desktop version Operating System Windows 10 My Question or Issue This has been an ongoing issue for me- I will try to play an album by...
Spotify Legend
684 Views
1 replies
0 likes
Tengo instalado spotify free en el portátil de mi casa (windows 7 ultimate). Me ha estado funcionando estupendamente, pero llevo 3 días que, cuando lo abro, me sale la pantalla en negro (se ve archivo, edición y ver), y no puedo navegar. He desinstal...
Tengo instalado spotify free en el portátil de mi casa (windows 7 ultimate). Me ha estado funcionando estupendamente, pero llevo 3 días que, cuando lo abro, me sale la pantalla en negro (se ve archiv...
Spotify Legend
13120 Views
2 replies
4 likes
Spotify employees try a Jedi mind trick on virtually every user that reports a problem here. It looks like this: We recommend logging out, restarting your device, and logging back in. If that doesn't do the trick, running a clean reinstall of the app...
Spotify employees try a Jedi mind trick on virtually every user that reports a problem here. It looks like this: We recommend logging out, restarting your device, and logging back i...
Gig Goer
985 Views
1 replies
8 likes
PlanFreeDeviceAsus i5, 940mxOperating SystemWindows 10 Home x64 My IssueSpotify song/track wont trigger the "move up" function while editing a playlist as shown in the file attached. This makes it hard for me to edit a playlist, I don't know if the o...
Plan Free Device Asus i5, 940mx Operating System Windows 10 Home x64 My Issue Spotify song/track wont trigger the "move up" function while editing a playlist as shown in the file attac...
Roadie
1392 Views
3 replies
1 likes
PlanPremiumCountrythe NetherlandsDevicePCOperating SystemWindows 10My Question or IssueAfter booting my PC and Spotify automatically opened, it started doing a bit weird. Whenever I play a song or podcast, it keeps skipping towards the next track on ...
Plan Premium Country the Netherlands Device PC Operating System Windows 10 My Question or Issue After booting my PC and Spotify automatically opened, it started doing a bit weird. Whenever I...
Visitor
12782 Views
19 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello - when playing songs in Liked Songs, despite being sorted by artist, the songs always p...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello -...
Moderator
797 Views
3 replies
0 likes
PlanPremium (family)Operating SystemWindows 10,etc My Question or IssueUsed to browse spotify easily on my pc, when I got on an artist's page it showed a full list of all songs sorted by album. Then I decided to join my sister's family account. Sudde...
Plan Premium (family) Operating System Windows 10,etc My Question or Issue Used to browse spotify easily on my pc, when I got on an artist's page it showed a full list of all songs sorte...
Roadie
1013 Views
3 replies
0 likes
PlanPremiumCountryPolandDevice(iPhone SE 2020, PC, Macbook Pro mid 2015)Operating System(iOS 14.2, MacOS 10.14.6, Windows 10) So the thing is: PC and MAC desktop apps won't show likes for the SAME SONGS, SAME RELEASE, that shows my iPhone. Let me exp...
Plan Premium Country Poland Device (iPhone SE 2020, PC, Macbook Pro mid 2015) Operating System (iOS 14.2, MacOS 10.14.6, Windows 10) So the thing is: PC and MAC desktop apps won't sho...
Spotify Legend
1745 Views
7 replies
0 likes
Edit:But it does not work in Liked Songs Maybe I'm mistaken then. I assumed that it was the same code since the interface look is identical, but apparently that is not the case. Maybe it actually always worked in playlists. It is in the huge Liked So...
Edit: But it does not work in Liked Songs 😞 Maybe I'm mistaken then. I assumed that it was the same code since the interface look is identical, but apparently that is not the case. Maybe i...
458 Views
0 replies
1 likes
PlanFreeCountryGermanyOperating SystemWindows 10 My Question or IssueIf i try to play any song in the Spotify app it wont work.I already tried a clean reinstall and anything else i could find.
Plan Free Country Germany Operating System Windows 10 My Question or Issue If i try to play any song in the Spotify app it wont work. I already tried a clean reinstall and anything el...
Roadie
44 Views
1 replies
0 likes
Hello, I already have my student profile until 7/10/2021. And I already took free 1-month trial on spotify. Now, if i want to buy spotify student, on main page there are only pack where are spotify student and 1 more trial month, but I cant buy it, c...
Hello, I already have my student profile until 7/10/2021. And I already took free 1-month trial on spotify. Now, if i want to buy spotify student, on main page there are only pack where are spotify s...
Roadie
513 Views
1 replies
0 likes
Following a small update recently, Spotify has become to slow to actually use. Artists and albums take forever to load as do playlists, and even my local files won't fully load. Furthermore, if I try to restart the programme I get the message "Spotif...
Following a small update recently, Spotify has become to slow to actually use. Artists and albums take forever to load as do playlists, and even my local files won't fully load. Furthermore, if I try...
Moderator
1666 Views
3 replies
3 likes
PlanPremiumCountryGermanyDeviceDell Latitude Operating SystemWindows 10 My Question or IssueHey all, I've only found topics and ideas from 2019 so I'm asking here.I'm looking for the option to have back the thumbs up/thumbs down while playing song- a...
Plan Premium Country Germany Device Dell Latitude Operating System Windows 10 My Question or Issue Hey all, I've only found topics and ideas from 2019 so I'm asking he...
Casual Listener
3803 Views
12 replies
6 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemVersion 20H2 (OS Build 19042.630) My Question or IssueAs soon as I try to play any music desktop app crashes, No warnings or error codes just closes. This is happening on my PC as well as on sur...
Plan Premium Country United Kingdom Device PC Operating System Version 20H2 (OS Build 19042.630) My Question or Issue As soon as I try to play any music desktop app crashes, No warni...
Spotify Legend
554 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI want to watch video in browser, the default is the video playing in the bottom right corner. It is just taking 1/4 of the screen. My only other option seems to be full s...
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I want to watch video in browser, the default is the video playing in the bottom right corner. It is j...
Spotify Legend
779 Views
1 replies
0 likes
Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happen.
Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happ...
Spotify Legend
1036 Views
3 replies
5 likes
Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10
Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. Plan Premium Country Hong Kong Operating System Windows 10
Community Legend
737 Views
1 replies
0 likes
On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.
On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.
Moderator
583 Views
1 replies
0 likes
