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Local Files are greyed out and not playing

Local Files are greyed out and not playing

Plan

Premium

Country

Australia

Device

Lenovo Yoga

Operating System

Windows 10

 

My Question or Issue

Local Files are greyed out and not playing
I have tried everything listed in this post below and still not working.
https://community.spotify.com/t5/Android/Play-quot-local-files-quot-on-my-mobile-device/m-p/80481

Reply
1 Reply

Hey @mrdududu,

 

Thanks for reaching out to the Community.

 

We suggest you run a clean reinstall since this step can usually solve issues rendering the import local files feature to malfunction  in the way you're describing. You can find the necessary steps here

 

It's also a good idea to change the source of the local files. Simply create a new folder in a different directory on your device and move your local files to this folder. Then just delete the old folder used for the local files. Now you can try importing the files again to a new playlist.

 

Keep in mind that only files in the supported formats and from official sources can be imported. You can find out more here.

 

Hope this is helpful but don't hesitate to let us know if you have any further questions!

Mihail Moderator
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