Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39233 Views
75 replies
26 likes

39233 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67304 Views
265 replies
21 likes

67304 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Superuser Contribution Album art, Artist and Track all out of sync/frozen

Brief description of the issue:The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusable. See attached image. Steps to reproduce the issue...

geaneybeans
Casual Listener
Brief description of the issue: The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusa...
2016-11-17 5:23:44 PM
2020-09-03 8:27:28 AM
Mihail
Spotify Legend
910 Views
5 replies
0 likes
Windows

910 Views
5 replies
0 likes

App auto-downloading all music on device

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueHi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my laptop - about 150GB - which will take 13 hours and makes the app unusable. How do I ge...

ElephantLagoon
Visitor
Plan Premium Country Operating System Windows 10 My Question or Issue Hi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my lapt...
2020-09-02 9:45:28 PM
2020-09-02 10:07:09 PM
GrifGrif
Songwriter
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Solved!! "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUnited StatesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSo about a week ago my Spotify app stopped working and kept saying if you have the file on your computer you can import it and I have read through about 15 f...

user-removed
Visitor
Plan Free Country United States Device Acer Nitro 5 Operating System Windows 10 My Question or Issue So about a week ago my Spotify app stopped working and kept saying i...
2020-08-31 10:51:23 PM
2020-09-02 7:38:49 PM
user-removed
Not applicable
5606 Views
3 replies
0 likes

5606 Views
3 replies
0 likes

I cannot get spotify premium on my account anymore

PlanFree but I used to have premiumCountryUnited StatesMy Question or IssueI used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Premium and every time I try to upgrade the message of "Somethin...

beedzfc
Visitor
Plan Free but I used to have premium Country United States My Question or Issue I used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Pre...
2020-09-02 6:55:20 PM
2020-09-02 7:15:57 PM
Billy-J
Spotify Star
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

[Desktop] Optimising the Spotify app on Windows

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?

rb707
Visitor
Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?&nbs...
2020-09-02 1:32:05 PM
231 Views
0 replies
0 likes
Desktop

231 Views
0 replies
0 likes

no sound on Windows

Hi everybody,I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart the Laptop from Lenovo etc. I does not have any clue ...

LeaKüpper
Casual Listener
Hi everybody, I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart ...
2020-09-01 2:53:36 PM
2020-09-01 2:59:02 PM
LeaKüpper
Casual Listener
378 Views
1 replies
0 likes
Windows 10 Application

378 Views
1 replies
0 likes

Superuser Contribution Moving about within long podcasts on Garmin Spotify

PlanPremiumCountry UKDeviceGarmin Fenix 5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin smartwatches (i have the Fenix 5+) tends to crash in between sessions, so for example, aft...

John_Vaughan
Newbie
Plan Premium Country UK Device Garmin Fenix 5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin...
2019-03-01 2:58:17 PM
2020-09-01 9:21:31 AM
Xenia
Moderator
1833 Views
3 replies
11 likes

1833 Views
3 replies
11 likes

How to check Offline & cached music

PlanPremiumCountryItalyDeviceAsus TUG FA506IVOperating SystemWindows 10 My Question or IssueHi everyone, I figured out only today how to check the downloaded music on my phone, which was quite nice.However, when looking for something similar for my l...

GiovanniSan
Newbie
Plan Premium Country Italy Device Asus TUG FA506IV Operating System Windows 10 My Question or Issue Hi everyone, I figured out only today how to check the downloaded music on my phon...
2020-08-31 10:52:29 AM
2020-08-31 6:09:25 PM
dinomight
Spotify Star
701 Views
1 replies
0 likes

701 Views
1 replies
0 likes

Superuser Contribution Spotify app for W10 out of service

PlanPremiumCountrySpainDeviceASUS F550L core i7, 8GB RAMOperating Systemwindows 10 version 1903 x64 My Question or IssueThe App does not start! I cannot use it!

1186302110
Casual Listener
Plan Premium Country Spain Device ASUS F550L core i7, 8GB RAM Operating System windows 10 version 1903 x64 My Question or Issue The App does not start! I cannot use it!
2019-07-17 1:20:28 PM
2020-08-31 4:29:07 PM
Alex
Spotify Legend
592 Views
3 replies
1 likes
desktop app

592 Views
3 replies
1 likes

Windows 10 Error Code 50

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "retry", and then it tells me the installer is corrupt....

tristangillett
Visitor
I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "ret...
2020-07-10 12:19:31 PM
2020-08-31 3:20:12 PM
empidist
Visitor
2397 Views
2 replies
0 likes

2397 Views
2 replies
0 likes

Superuser Contribution Liked Songs playlist does not match Songs playlist on Desktop

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of songs that I've previously liked on my PC and iPhone. A...

whatnottist
Newbie
After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of song...
2019-06-30 3:16:32 PM
2020-08-31 2:02:22 PM
Ver
Spotify Legend
1129 Views
2 replies
11 likes

1129 Views
2 replies
11 likes

Dual Monitors Different Resolution Issue

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability settings under spotify to no avail. Here's an printscreen...

-Fraser
Newbie
Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability ...
2017-06-18 6:00:36 PM
2020-08-31 12:55:51 PM
afozbek
Visitor
3245 Views
7 replies
10 likes
Windows

3245 Views
7 replies
10 likes

Superuser Contribution I can't play any song

PlanPremiumCountryIndoneisaDeviceAsus A442UROperating SystemWindows 10 My Question or IssueI can't play any song on my spotify. my web player and phone are working just fine but my desktop app can't do anything. My playlist wont sync too.

BryanRA
Visitor
Plan Premium Country Indoneisa Device Asus A442UR Operating System Windows 10 My Question or Issue I can't play any song on my spotify. my web player and phone are working just fine ...
2020-08-31 11:05:23 AM
2020-08-31 11:38:56 AM
Ivan
Spotify Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution HOW DO I CHANGE MY SIGNATURE?

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right now I don't know how. Please can anybody help me out ...

driveflanger
Community Legend
Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right no...
2018-10-18 10:46:58 PM
2020-08-31 11:34:01 AM
Elena
Moderator
677 Views
6 replies
0 likes

677 Views
6 replies
0 likes

Superuser Contribution App freezes when searching

PlanPremiumCountryUkraineDeviceHP Envy Operating Systemlatest Windows 10 (2004, build 19041.450) My Question or IssueWhen searching - app freeze for ever. Helps only killing the process.Tried clean reinstallation - helps only until app auto update

drkmen
Casual Listener
Plan Premium Country Ukraine Device HP Envy Operating System latest Windows 10 (2004, build 19041.450) My Question or Issue When searching - app freeze for ever. Helps only kil...
2020-08-31 9:59:33 AM
2020-08-31 11:28:06 AM
Ivan
Spotify Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Solved!! Start Menu icon - can I change it to the regular Spotify logo?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always changing graphics to show various playlists, artists, etc., see attached. I...

rtbick
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I have Spotify pinned to the Start menu. But I find it hard to locate the icon because it's always...
2020-08-29 8:26:34 PM
2020-08-30 10:35:59 PM
dinomight
Spotify Star
5239 Views
3 replies
1 likes

5239 Views
3 replies
1 likes

Podcasts will not play

I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer. I can play songs on my computer, but I cannot play any podcast. I have logged out of my d...

TheGoonie11
Casual Listener
I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer. I can play songs on my computer,...
2019-08-01 5:01:04 PM
2020-08-30 5:04:10 PM
or50323
Visitor
9127 Views
6 replies
2 likes

9127 Views
6 replies
2 likes

Desktop app needs to have the album image showing while playing music BROUGHT BACK

One of Spotify's recent updates removed the box with the image of whatever song is currently playing and normally that's what helps me know if I've actually heard a song before or if it's deja vu. It's so weird that it's gone and I wish that they'd b...

tea-edu
Newbie
One of Spotify's recent updates removed the box with the image of whatever song is currently playing and normally that's what helps me know if I've actually heard a song before or if it's deja vu. It...
2020-08-30 5:28:53 AM
149 Views
0 replies
1 likes

149 Views
0 replies
1 likes

Its been a few years but..

Where is the idea discussion post/topic.. there was one back in 2012.. lolI wanted to throw idea - since I been waiting a better way to catalogue my playlist songs.

Masikoo
Music Fan
Where is the idea discussion post/topic.. there was one back in 2012.. lol I wanted to throw idea - since I been waiting a better way to catalogue my playlist songs.
2020-08-25 12:34:04 AM
2020-08-29 11:03:34 PM
Rim4
Music Fan
322 Views
1 replies
0 likes
idea

322 Views
1 replies
0 likes

Possible solution to SOME local files missing.

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something.It's not that they're another format than mp3 iether.I've finally figured it out. Maybe it's old news, but I wanted to spare s...

Oates13
Regular
Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something. It's not that they're another format than mp3 iether. I've finally figur...
2020-07-26 3:06:35 AM
2020-08-29 10:53:49 PM
Rim4
Music Fan
640 Views
5 replies
3 likes

640 Views
5 replies
3 likes

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