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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2026 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150143 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137912 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11266 Views

1 replies

6 likes

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  • 6 likes

Spotify discord integration not working on desktop app.

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueSo, recently discord stopped detecting my Spotify app when I play music. However it works fine when I use the web play, as it shows what I'm currently listening to. Also,...

Newbie

  Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue So, recently discord stopped detecting my Spotify app when I play music. However ...

643 Views

0 replies

1 likes

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Spotify kann keine Songs abspielen über Interface

Hallo zusammen Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ausgewählt habe. Es erscheint die Fehlermeldung "Spotify kan...

Newbie

Hallo zusammen   Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ...

Sen_

Music Fan

915 Views

1 replies

0 likes

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Solved!! social listening

So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to music together whilst i am gaming it is a no go. I do...

Casual Listener

So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to mu...

dinomight

Spotify Star

825 Views

1 replies

0 likes

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there is no "PITCH A SONG" button on the website

I can't add my own tracks because there is no "PITCH A SONG" buttonPlanFreeCountryRussiaDeviceXiaomiOperating SystemWindows 10 My Question or Issue

Casual Listener

I can't add my own tracks because there is no "PITCH A SONG" button Plan Free Country Russia Device Xiaomi Operating System Windows 10   My Question or Issue  

user-removed

Not applicable

1212 Views

8 replies

0 likes

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Local Files won't play on PC, but will play on Android App

PlanPremiumCountryUSADeviceGalaxy Note 10Operating SystemWindows 10 Pro NVersion 1909 My Question or IssueHello,My Spotify will not play music (Local Files) on my PC, but will play them on my phone (Galaxy Note 10). Syncing Local Files also works per...

Visitor

Plan Premium Country USA Device Galaxy Note 10 Operating System Windows 10 Pro N Version 1909   My Question or Issue Hello, My Spotify will not play music (Local Files) on my PC, but...

317 Views

0 replies

0 likes

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All my liked songs are suddenly lost, please help !

PlanFreeCountryLatviaDeviceLenovo LaptopOperating SystemWindows 10 Home, 64 bit. My Question or IssueEverything has worked very well for me with Spotify until few days ago.I tried to listen some of my liked songs, but instead of my song list, ''Your ...

Visitor

Plan Free Country Latvia Device Lenovo Laptop Operating System Windows 10 Home, 64 bit.   My Question or Issue Everything has worked very well for me with Spotify until few days ago. ...

Billy-J

Spotify Star

564 Views

1 replies

0 likes

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Superuser Contribution Spotify crashing on startup (even on web player)

PlanFree/PremiumCountry DevicepcOperating System Windows 10 My Question or IssueFor some reason every time I try to open Spotify it uses 100% disk space and then crashes. I tried uninstalling, restarting and downloading a different version but nothin...

Visitor

Plan Free/Premium Country   Device pc Operating System  Windows 10   My Question or Issue For some reason every time I try to open Spotify it uses 100% disk space and then cr...

Petya

Community Legend

501 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Non-windows store version unavailable

PlanPremiumCountryUSDevicePCOperating System Windows 10 My Question or IssueAccording to the FAQ I need to uninstall the windows store version before I can install the .exe version. However, I can't find the app version available for download. The in...

Newbie

Plan Premium Country US Device PC Operating System  Windows 10   My Question or Issue According to the FAQ I need to uninstall the windows store version before I can install the ....

Xenia

Moderator

4168 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Conecct doesn't show Desktop App

PlanPremiumCountryBrazilDevice(PC)Operating System(iWindows 10) My Question or Issuefor a while I'm having problems with the 'Spotify Connect' feature, on none of my devices can I view the desktop application. when on the same computer through the we...

Casual Listener

  Plan Premium Country Brazil Device (PC) Operating System (iWindows 10)   My Question or Issue for a while I'm having problems with the 'Spotify Connect' feature, on none of my ...

370 Views

0 replies

0 likes

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Doesn't find track in Windows app, but finds it in "open.spotify.com"

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueDoesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screenshots.

Casual Listener

Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Doesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screensh...

Oleg4

Casual Listener

467 Views

2 replies

0 likes

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Superuser Contribution Error Message

Plan Premium Country Canada Device PC Operating System Windows 10 Hi there, I am getting this error message even though I paid. Can someone please tell me why I am getting this?

Visitor

  Plan Premium Country Canada Device PC Operating System Windows 10   Hi there, I am getting this error message even though I paid. Can someone please tell me why I am g...

Ivan

Spotify Legend

536 Views

1 replies

0 likes

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Spotify Friend Activity Randomly Disappears

Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify actively. Is this true? Thank you. (It's been 6 days since they ...

Casual Listener

Hey all,   I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify acti...

rawrpineapple11

Newbie

898 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify songs wont play at all on desktop app

Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 10 uninstaller and lately i even tried to use Revo U...

Casual Listener

Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 1...

Pro_Ravage

Visitor

668 Views

3 replies

0 likes

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About liked songs dissapearing

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don't know what you bring with new update too. So at least until you fi...

Music Fan

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify.  It's still Under investigation but we don'...

357 Views

0 replies

5 likes

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Superuser Contribution I have troubles with loading desktop application spotify.

Spotify is already in Russia but troubles is troubles. So, my desktop application Spotify is not loading correct. It takes a while(5+ mins) to load from the black screen to the normal mode, BUT I can turn on or off music using my phone or using space...

Visitor

Spotify is already in Russia but troubles is troubles. So, my desktop application Spotify is not loading correct. It takes a while(5+ mins) to load from the black screen to the normal mode, BUT I can...

Elena

Moderator

397 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not working on Smart TV, PS4 or Webplayer

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueFor the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues trying to load the homepage of Spotify, it has issues trying to loading the pla...

Visitor

Plan Premium Country   Operating System Windows 10   My Question or Issue For the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues tr...

Starchild

Regular

596 Views

1 replies

0 likes

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Superuser Contribution Fix Windows Application

PlanPremiumCountryRussiaOperating System(Windows 10 x64) When will the Windows application be fixed? Build: 1.1.37.690.g8f3b16fc don't work!Build: 1.1.34.694.gac68a2b3 works! Ty!

Visitor

Plan Premium Country Russia Operating System (Windows 10 x64)   When will the Windows application be fixed?   Build: 1.1.37.690.g8f3b16fc don't work! Build: 1.1.3...

Petya

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
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Cover art showing up on some songs but not all - local files on iPhone

PlanPremiumSweden Device(iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is there any way I can fix this?

Newbie

Plan Premium Sweden   Device (iPhone 11)     I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is th...

445 Views

0 replies

0 likes

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Superuser Contribution Unable to hear Spotify with headphones on Windows 10

PlanFPremiumCountryUSADevicen/aOperating Systemwindows 10 desktop My Question or IssueWhen I click play the music starts but I don't hear anything. It works perfectly fine without headphones but nothing comes through the headphones. I tried setting t...

Casual Listener

Plan FPremium Country USA Device n/a Operating System windows 10 desktop   My Question or Issue When I click play the music starts but I don't hear anything. It works perfectly fine wi...

KillerFangz

Regular

8627 Views

4 replies

0 likes

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Spotify skipps every Song

Ive got the same problem that got fixed for other people just by turning off Hardware Accel or switching output devices but both of those things do not offer a permanent solution. When i turn off my current output and turn on another one and restart ...

Casual Listener

Ive got the same problem that got fixed for other people just by turning off Hardware Accel or switching output devices but both of those things do not offer a permanent solution.   When i tur...

Slick6

Casual Listener

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes