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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1640 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145475 Views

83 replies

27 likes

  • 145475 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130383 Views

294 replies

22 likes

  • 130383 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10977 Views

1 replies

6 likes

  • 10977 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify doesn't work with VPN, even connected through a US>US server

Add VPN support or provide a business case why VPNs are blacklisted. PlanPremiumCountryUSDevicePC - Win 10

Regular

Add VPN support or provide a business case why VPNs are blacklisted.   Plan Premium Country US Device PC - Win 10    

Yellownotmellow

Visitor

63485 Views

35 replies

5 likes

VPN
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  • 35 replies
  • 5 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

Regular

Plan Premium Country UK Operating System Windows 10   My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...

Elena

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution It constantly says I'm offline even though I have a secure internet connection

PlanFreeCountrySingaporeDeviceThe older Asus A45VOperating SystemWindows 10 My Question or IssueIt's constantly saying I'm in "Offline Mode" and that I need to be online to access everything. (Error code:4). It says at the top "No internet connection...

Casual Listener

  Plan Free Country Singapore Device The older Asus A45V Operating System Windows 10   My Question or Issue It's constantly saying I'm in "Offline Mode" and that I need to be onl...

spremuta

Casual Listener

159046 Views

49 replies

7 likes

  • 159046 Views
  • 49 replies
  • 7 likes

Superuser Contribution How a Premium Duo plan member can login on spotify desktop app?

My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use? PlanPremium DuoCountryMéxicoDevice(iPhone 7 plus)Operating System(Windo...

Visitor

My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use?   Plan Premi...

Maria

Moderator

5634 Views

5 replies

1 likes

  • 5634 Views
  • 5 replies
  • 1 likes

Solved!! Favorite tracks are not displayed

ПланСвободноСтранаRussiaОперационная системаWindows 7Мой вопрос или проблемаmy favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at the hosts (I did not find anything there), the problem still did...

Casual Listener

План Свободно Страна Russia Операционная система Windows 7 Мой вопрос или проблема my favorite tracks on the version for Windows ceased to be displayed, I reinstalled completely, and looked at...

Tanyle

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

"Tocados Recentemente" não funciona.

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja do Windows e baixei a versão da web e não funcionou...

Visitor

Estou com um problema na barra de tocados recentemente. Quando ela é aberta, não há a sincronização e aparece como se não tivesse ouvido música nenhuma. Já desinstalei a versão do aplicativo da loja ...

Bittencourt

Spotify Star

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

Newbie

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...

Elena

Moderator

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Meu Spotify Desktop não exibe minha musicas salvas

Plan: PremiumCountry: Brazil Device: DesktopOperating System :Windows 10 My Question or Issue: Estou com problemas de execução das minhas musicas curtidas no meu aplicativo do computador. Já reinstalei o aplicativo e restaurei suas configurações mas ...

Casual Listener

Plan: Premium Country: Brazil   Device: Desktop Operating System :Windows 10   My Question or Issue: Estou com problemas de execução das minhas musicas curtidas no meu aplicativo...

PaoJedro

Casual Listener

1006 Views

2 replies

1 likes

  • 1006 Views
  • 2 replies
  • 1 likes

Liked songs and Last Listened don't show up

PlanFreeCountryRussiaDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Everything seemed to be fine until I realized even if I click on the heart to mak...

Visitor

Plan Free Country Russia Device Laptop Operating System Windows 10   My Question or Issue Hi, so today I logged in Spotify for the first time and downloaded the app on my laptop. Every...

Cegou

Visitor

460 Views

2 replies

2 likes

  • 460 Views
  • 2 replies
  • 2 likes

Local files Cover Art

Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they should be, any help to fix this would be greatly ap...

Visitor

Uploading mp3 files with individual cover art to my Spotify account and noticed some files share the same cover art. Even though outside of Spotify, all mp3 files contain their own cover art as they ...

279 Views

0 replies

0 likes

  • 279 Views
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apple id log in issue

PlanFreeCountryRussiaDeviceiPhone 8 plus & HP laptopOperating SystemiOS 13.5.1 & Windows 10 My Question or IssueI've dowloaded spotify on my phone so used my apple id to login. but now i can't log in my spotify account in a desktop app bc it provides...

Visitor

Plan Free Country Russia Device iPhone 8 plus & HP laptop Operating System iOS 13.5.1 & Windows 10    My Question or Issue I've dowloaded spotify on my phone so used my ap...

Billy-J

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find Chromecast from Windows desktop app

PlanPremiumCountryGermanyDeviceHPOperating SystemWindows 10 My Question or IssueNot able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the Android app, find Chromecast there and then eventually I can use it from deskto...

Roadie

Plan Premium Country Germany Device HP Operating System Windows 10   My Question or Issue Not able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the And...

Soundofus

Community Legend

1297 Views

3 replies

0 likes

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  • 3 replies
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Caught interesting bug..Spotify pop-up asked my opinion on Spotify For Artists.

Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists.Just because this wasn't meant for me as Im not artist (yet) I just had to put full 0 there.

Roadie

Yesterday as I opened my Spotify-app (1.1.37.690.g8f3b16fc) there was sudden pop-up asking my opinion on Spotify For Artists. Just because this wasn't meant for me as Im not artist (yet) I just had ...

Samppa3

Roadie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
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Ability to shuffle/queue mutiple playlist

Hey thereI would love to shuffle put playlists in queue like we can do it with songs. Thats it lol.PlanPremiumCountryGermanyDeviceWindows Desktop computerOperating SystemWindows 10 My Question or Issue

Visitor

Hey there I would love to shuffle put playlists in queue like we can do it with songs. Thats it lol. Plan Premium Country Germany Device Windows Desktop computer Operating System Windows...

AdamDamon

Spotify Star

321 Views

1 replies

1 likes

  • 321 Views
  • 1 replies
  • 1 likes

Músicas curtidas sumiram

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueMúsicas curtidas não aparecem no computador, enquanto na mesma conta, no celular, aparecem. Já desloguei e fiz login, já limpei cache, e continua a mesma coisa.

Visitor

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue Músicas curtidas não aparecem no computador, enquanto na mesma conta, no celular, aparecem. Já ...

Billy-J

Spotify Star

1080 Views

1 replies

1 likes

  • 1080 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Visitor

  Plan Premium Device Dell Vostro Operating System Windows 10   My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...

Elena

Moderator

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

It doesnt show my liked songs on pc, but it does on my phone

a few days back, my desktop spotify bugged, and now it doesnt show my liked songsi unninstalled and did everything, but it keeps not showing my songs :cBut on my phone, or in the web version, it shows my liked songs

Newbie

a few days back, my desktop spotify bugged, and now it doesnt show my liked songs i unninstalled and did everything, but it keeps not showing my songs :c But on my phone, or in the web version, i...

Billy-J

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! All my Liked songs don't show up

PlanFreeCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueHi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot of liked songs and I can see them on my phone on the same account. I tried to...

Casual Listener

Plan Free Country France Device PC Operating System Windows 10   My Question or Issue Hi, when I click on my liked songs, it show that I have no liked ones. But I actually have a lot o...

SoundShots

Composer

787 Views

3 replies

0 likes

  • 787 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I add something to the START of the queue?

PlanPremiumCountryCanada DevicePC, Android phone, Android TVOperating SystemWindows 10, Android My Question or IssueHow do I play a whole album or playlist? Currently it only plays the first song on the album and adds the rest to the end of the queue...

Music Fan

  Plan Premium Country Canada   Device PC, Android phone, Android TV Operating System Windows 10,  Android   My Question or Issue How do I play a whole album...

OscarDC

Moderator

7008 Views

6 replies

6 likes

  • 7008 Views
  • 6 replies
  • 6 likes