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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136280 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136280 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52667 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52667 Views
  • 0 replies
  • 33 likes

Solved!! Spotify Connect stopped working on some User account(s)

PlanPremium for FamilyCountryHong KongDevicePC, iPad, Android Tablet, Spotify SpeakersOperating SystemWindows 10, iOS 12, Android 7 I found Spotify Connect stoped working on the Desktop App since last Saturday.But after some trial and error troublesh...

  • Music Fan
  • Plan Premium for Family Country Hong Kong Device PC, iPad, Android Tablet, Spotify Speakers Operating System Windows 10, iOS 12, Android 7   I found Spotify Connect stoped working on th...
  • TheTazMan
  • Newbie
  • 2258 Views
  • 3 replies
  • 1 likes
  • 2258 Views
  • 3 replies
  • 1 likes

Bluetooth headphones break my spotify when connected to PC

So I'm using bluetooth headphones to listen to music while I'm on my windows 10 PC, but my spotify app is bugged out completely whenever I use my bluetooth headphones (which are connected via micro-usb). I can't skip songs, only the last listened son...

  • Visitor
  • So I'm using bluetooth headphones to listen to music while I'm on my windows 10 PC, but my spotify app is bugged out completely whenever I use my bluetooth headphones (which are connected via micro-u...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
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Superuser Contribution Playing wrong track

strange issue noticed with spotify in the Windows standalone app. double clicking a track plays the wrong one. see following video:https://youtu.be/aqGcrXW1lFo track order might have changed automatically overnight. issue does not bother me and is fi...

  • Casual Listener
  • strange issue noticed with spotify in the Windows standalone app.   double clicking a track plays the wrong one. see following video: https://youtu.be/aqGcrXW1lFo   track order might h...
  • ahmedeus
  • Casual Listener
  • 325 Views
  • 2 replies
  • 1 likes
  • 325 Views
  • 2 replies
  • 1 likes

Maximized window with Taskbar Autohide has issues.

Operating SystemWindows 10Spotify Version1.0.95.289.g342899da My IssueOn the attached screenshot notice the extra border all around the window. Happensonly on maximized window with Taskbar Autohide. I tried reinstalling Spotify; did not help.

  • Music Fan
  • Operating System Windows 10 Spotify Version 1.0.95.289.g342899da   My Issue On the attached screenshot notice the extra border all around the window. Happens only on maximized window wi...
  • Xllr8
  • Regular
  • 2098 Views
  • 21 replies
  • 13 likes
  • 2098 Views
  • 21 replies
  • 13 likes

Solved!! Spotify doesn't follow my playlist during playback

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 ProSo I recently got this issue on my PC. It works fine on my Mac and my iPhone, but when I play songs from my main playlist on PC, Spotify jumps to random Stevie Wonder songs (that I have ne...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10 Pro So I recently got this issue on my PC. It works fine on my Mac and my iPhone, but when I play songs from my main playli...
  • Emilia_8
  • Spotify Star
  • 2788 Views
  • 3 replies
  • 0 likes
  • 2788 Views
  • 3 replies
  • 0 likes

Unavailable song in liked songs

Hi, In my liked songs playlist I have a song which has become unavailable, so whenever I start to play my liked songs playlist, it will come up with an error that "Spotify can't play this right now. If you have the file on your computer you can impor...

  • Visitor
  • Hi,   In my liked songs playlist I have a song which has become unavailable, so whenever I start to play my liked songs playlist, it will come up with an error that "Spotify can't play this ri...
  • Emilia_8
  • Spotify Star
  • 1144 Views
  • 3 replies
  • 2 likes
  • 1144 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Desktop] Necessary Podcast Player Updates

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10,etc. My Question or IssueIt seems like whoever is in charge of the Desktop Podcast experience does not listen to podcasts. Some of these have been addressed in other threads and for other p...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10,etc.   My Question or Issue It seems like whoever is in charge of the Desktop Podcast experience does not listen to ...
  • Peter
  • Spotify Legend
  • 484 Views
  • 3 replies
  • 1 likes
  • Desktop
    Podcasts
  • 484 Views
  • 3 replies
  • 1 likes

Lists at "home" page is broken

PlanFree/PremiumCountryRussiaOperating SystemWindows 10 My Question or IssueCan't see all lists at home page, they look clipped or broken. What should I do to see them all? Spoiler (Highlight to read)

Erohiae_2-1577436517082.png
  • Casual Listener
  • Plan Free/Premium Country Russia Operating System Windows 10   My Question or Issue Can't see all lists at home page, they look clipped or broken. What should I do to see them all? &nbs...
  • Erohiae
  • Casual Listener
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Solved!! Audio popping and cracking. Reinstalledm, updated drivers, disabled hdwr accel, nothing.

I'm running the Windows 10 desktop audio app and I've been having audio pops and cracks at random intervals in all the music I listen to (It's not clipping or part of the song). It happens more often when my computer is doing a high intensity task li...

  • Casual Listener
  • I'm running the Windows 10 desktop audio app and I've been having audio pops and cracks at random intervals in all the music I listen to (It's not clipping or part of the song). It happens more often...
  • MountainSufi
  • Music Fan
  • 3933 Views
  • 4 replies
  • 0 likes
  • 3933 Views
  • 4 replies
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Superuser Contribution Spotify IP Address Range?

Spotify has recently seemed to start using some IP addresses on the Google Cloud. Those IP addresses don't seem to be documented anywhere, which means my IT department cannot open port 4070 to allow Spotify to work on our network. Is there anyone at ...

  • Casual Listener
  • Spotify has recently seemed to start using some IP addresses on the Google Cloud. Those IP addresses don't seem to be documented anywhere, which means my IT department cannot open port 4070 to allow ...
  • confsd_fw_user
  • Visitor
  • 13971 Views
  • 3 replies
  • 2 likes
  • 13971 Views
  • 3 replies
  • 2 likes

Music keeps pausing

PlanPremiumCountryCanadaDeviceiPhone 6s, Asus LaptopOperating SystemiOS 10, Windows 10 My Question or IssueMusic keeps pausing on its own whenever the device is connected to the internet. It happens to both my laptop and phone. I have tried reinstall...

  • Visitor
  • Plan Premium Country Canada Device iPhone 6s, Asus Laptop Operating System iOS 10, Windows 10   My Question or Issue Music keeps pausing on its own whenever the device is connected to ...
  • OneByBoo
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • iOS
    pausing
    Windows
  • 332 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify cannot play this file right now. If the file exist on the computer you can import it

Ive tried different kind of solutions... Turning off hardware acceleration, delete local files bla bla but im fed of this. Spotify cost money per month meaning im paying that money, in return i want the stuff to work. If i am to dig deep in the web t...

  • Casual Listener
  • Ive tried different kind of solutions... Turning off hardware acceleration, delete local files bla bla but im fed of this. Spotify cost money per month meaning im paying that money, in return i want ...
  • Peter
  • Spotify Legend
  • 703 Views
  • 5 replies
  • 1 likes
  • 703 Views
  • 5 replies
  • 1 likes

Superuser Contribution The Selected song will be played after the ads

Plan FreeCountry Canada Device PC running Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ok I am running Windows 10 (64 bit) and when I have Spotify...

  • Casual Listener
  • Plan Free Country Canada   Device PC running Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) ...
  • Peter
  • Spotify Legend
  • 3799 Views
  • 11 replies
  • 12 likes
  • 3799 Views
  • 11 replies
  • 12 likes

Superuser Contribution Spotify won't launch

I recently installed Windows 10 1607 64-bit and wanted to install Spotify on it but once it installed, I cannot open the program. There is nothing in the task manager and have reinstalled it twice and restarted my PC. I have installed .NET framework,...

  • Visitor
  • I recently installed Windows 10 1607 64-bit and wanted to install Spotify on it but once it installed, I cannot open the program. There is nothing in the task manager and have reinstalled it twice an...
  • Peter
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Windows 10 as Spotify Connect Receiver

Hello,I have a Windows 10 headless machine with speakers. I can cast my music to it from my android using the Windows Spotify App. But I would like to use it as receiver NOT linked to any spotify account, as if it were a Chromecast, Android TV, etc. ...

  • Visitor
  • Hello, I have a Windows 10 headless machine with speakers. I can cast my music to it from my android using the Windows Spotify App. But I would like to use it as receiver NOT linked to any spotify a...
  • 605 Views
  • 0 replies
  • 2 likes
  • 605 Views
  • 0 replies
  • 2 likes

Solved!! errorcode -4 - cant connect to internet - everything else works

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello, after the automatic update my spotify cant connect to the internet. I always have to downgrade my program to use it. for example: "spotify-1-0-85-259" works fine. ...

  • Regular
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, after the automatic update my spotify cant connect to the internet. I always have to do...
  • spoti_user
  • Regular
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Error 112 on Windows 10 Desktop and nothing plays from Web Player

PlanPremiumCountryUSDeviceDell ComputerOperating SystemWindows 10 My Question or IssueHello,All of a sudden this morning, the App switched to Offline Mode and stopped playing. I closed the App and opened it back up and was unable to log back in to th...

  • Visitor
  • Plan Premium Country US Device Dell Computer Operating System Windows 10   My Question or Issue Hello, All of a sudden this morning, the App switched to Offline Mode and stopped playi...
  • OneByBoo
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Solved!! [Web Player] on Win10 with Chrome not working

PlanPremium w/ familyOperating SystemWindows 10 My Question or IssueHello there,since yesterday (September 2nd 2019) I cannot access the web player on my work PC.I'm using Windows 10 with Chrome Version 76.0.3809.132 (Official Build) (64-bit).When I ...

  • Casual Listener
  • Plan Premium w/ family Operating System Windows 10   My Question or Issue Hello there, since yesterday (September 2nd 2019)  I cannot access the web player on my work PC. I'm using ...
  • Luan
  • Spotify Star
  • 548 Views
  • 3 replies
  • 1 likes
  • 548 Views
  • 3 replies
  • 1 likes

Autoplay not working

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10, 1903My Question or IssueTurning "Autoplay" under settings does nothing. On=Autoplays, Off=Autoplays. Tried to reboort, reinstall. Feature or Bug?

  • Casual Listener
  •     Plan Premium Country Sweden Device Desktop Operating System Windows 10, 1903 My Question or Issue Turning "Autoplay" under settings does nothing. On=Autoplays, Off=Autoplays....
  • Luan
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 224 Views
  • 1 replies
  • 0 likes

Popfiltr

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueWhen I logged in to Spotify on Internet Explorer it automatically redirects me to Popfiltr and I am unable to log into my normal Spotify. Is there any way for me to log out of ...

  • Visitor
  •   Plan Premium Country Australia Operating System Windows 10   My Question or Issue When I logged in to Spotify on Internet Explorer it automatically redirects me to Popfiltr and I...
  • Luan
  • Spotify Star
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes