Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
PlanPremiumCountryMalaysiaDevice(MSI)Operating System(Windows 10)My Question or IssueThe songs would not play and they will skip automatically. i had tried to uninstall and install the app but the same issue is still happening. I've also checked my w...
How do you copy and save the collage playlist picture that Spotify creates. I DO NOT want to add a new picture. I want to save the current one to post on fb.
PlanPremiumCountryUnited KingdomDeviceHome Desktop PCOperating SystemWindows 10 My Question or IssueHello.I have honestly tried everything to make the error code 4 go away from the PC app.Unless there is an ongoing issue with just the app, I don't kn...
PlanPremiumCountryUAE, card for payment based in JordanMalaysiaJordanDeviceSamsung A8, Samsung S5Operating SystemAndroid My Question or IssueI know that some songs get removed because of copyright issues, but this is different, songs just keep gettin...
PlanPremiumCountryUruguayDeviceDesktopOperating SystemWindows 10 My Question or IssueWith no reason apparently(Tested even without touching anything in the PC), while reproducing any song, Spotify mutes the song and in some more rare cases not only t...
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSo, since Spotify update from beginning of the March using Spotify Desktop app causes my PC to crash with Kernel 41 Error. It happens only when I use Spotify, I checked th...
Hola a todos,Desde hace un tiempo, quizás cerca de un año ya, con la app Spotify para Windows no me aparece ninguno de los dos altavoces que tengo Sonos (Play 5 gen 2 i Move). Y aun mas extraño es que me aparece un Amazon FireTV Stick cuando yo no te...
Yesterday, when adding emojis to playlist names on the desktop app, I'm almost certain they were displaying in colour. Returning to them today, they are only displaying in black and white. What can I do to restore them to colour again? This does not ...
Don't have much more to say. The drop down style search of the previous versions was much much better. Bringing you to a whole different page is ridiculous.
Hey! How do I add songs to my playlist, without having to leave my playlist page to go to each artist or band page? On android version of Spotify, I just go to my playlist and it say's add songs, or is this not available on desktop version?
¿Qué ha sucedido con la pantalla de inicio? Ahora solo se puede ir a las opciones "explorar" y "radio", la opción de "inicio" donde aparecían las reproducciones recientes y las sugerencias de spotify ya no está disponible.
PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10My Question or IssueThere are number of songs that are greyed out in my "Like Songs" list. I'm unable to un-like or remove the songs from the list. They also don't play. The Web Player, IOS,...
PlanPremium FamilyCountryUSADeviceLenovo laptopOperating SystemWindows 10 My Question or IssueWhen I open the Spotify app on my PC, I get a message on the left-hand pane that says "Downloading song X of X". My computer runs extremely slow while it's ...
PlanPremiumCountryUSDeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI use Jabra wireless headset with Jabra Link USB. I hear audio from internet, iTunes, phone calls, etc. Not Spotify. Do I have a setting issue?
Seen a lot of this question, but no actual answer.Get this; I downloaded some music, then changed default directory without memorizing the default address, so I cannot find the old downloads to remove them.All I need to know is the DEFAULT address fo...
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueYesterday my Spotify worked fine but now suddenly this morning, I couldn't open it so I tried removing but it's still there so I tried to reinstall from the installer but ...
PlanPremiumCountryUSADevice(All Devices)Operating System(All OS's have been tested) My Question or IssueSongs pause after 10 seconds on Windows, less on Android and iOS. I've tried everything available on this community and Google. It looks like a ye...
PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have been getting the error 117 and I was searching online and nothing worked so I tried to reinstall and then I keep getting error 17 during the instillation process,...
PlanPremiumCountryUSADevicePcOperating SystemWindows My Question or IssueWhenever I try to log in it says error 30 fire wall may be blocking spotify blah blah Im sure you guys know what it is cause its been posted a million times before. But for me i...
I'm using Spotify Desktop for Windows (the Win32 program, not the Windows Store App) and I've been wondering if it's possible to preview a song like you can in the Android App. There you can play a about 10 second long preview of a song. Can you do t...