Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100659 Views
82 replies
27 likes

100659 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106954 Views
291 replies
22 likes

106954 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7903 Views
1 replies
6 likes

7903 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148425 Views
0 replies
26 likes
Mac
Windows

148425 Views
0 replies
26 likes

Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

laffi1986
Casual Listener
Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...
2020-11-28 7:27:08 PM
2020-12-01 10:43:49 AM
Jeremy
Spotify Legend
813 Views
2 replies
0 likes
pictures
Windows 10

813 Views
2 replies
0 likes

Superuser Contribution Where has the repeat button gone November 2020

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear visibility of this functionality) anymore??? I now ...

Jesscee
Newbie
I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear ...
2020-11-27 1:53:30 AM
2020-12-01 9:34:47 AM
Alex
Spotify Legend
2145 Views
3 replies
2 likes

2145 Views
3 replies
2 likes

Superuser Contribution Local Files New Issue

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue Just yesterday all of my local files suddenly disappeared. I rescanned everything and then only the local files that were specifically in my playlist were the only ones...

HamBro86
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Just yesterday all of my local files suddenly disappeared. I rescanned everythi...
2020-11-25 7:42:09 AM
2020-12-01 9:00:32 AM
Jeremy
Spotify Legend
430 Views
3 replies
1 likes

430 Views
3 replies
1 likes

Superuser Contribution Windows 10 freezes for 2 seconds, Spotify quality drops afterwards

PlanPremiumCountryUSADevicePCOperating SystemWin10Spotify build: 1.1.46.916.g416cacf1 My Question or IssueFor the last several weeks, I have had an issue where my computer will freeze for 2 seconds and then Spotify's audio quality will drop. A common...

Klosterheim
Regular
Plan Premium Country USA Device PC Operating System Win10 Spotify build: 1.1.46.916.g416cacf1 My Question or Issue For the last several weeks, I have had an issue where my comp...
2020-11-25 11:09:28 PM
2020-12-01 8:51:12 AM
Jeremy
Spotify Legend
638 Views
3 replies
0 likes

638 Views
3 replies
0 likes

Superuser Contribution "Playlist is currently empty" problem in spotify pc application + problems in web version

PlanPremiumCountryPhilippinesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI cannot see the songs in the playlists that I have created in the spotify pc application. The page says "the playlist is currently empty". You also could not ...

hahahatdog
Visitor
Plan Premium Country Philippines Device HP Laptop Operating System Windows 10 My Question or Issue I cannot see the songs in the playlists that I have created in the spotify pc appli...
2020-11-29 11:36:14 AM
2020-12-01 8:49:40 AM
Ivan
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution Can no longer remove songs from Made For You

Plan PremiumCountry UK DeviceLenovo Thinkpad T480Operating SystemWindows 10 1903 My Question or IssueThe option to remove songs from my Made For You > My Daily Mix playlists has disappeared, was this an intentional update or is there somethingn wrong...

R3XXY
Music Fan
Plan Premium Country UK Device Lenovo Thinkpad T480 Operating System Windows 10 1903 My Question or Issue The option to remove songs from my Made For You > My Daily Mix play...
2019-10-27 8:06:50 PM
2020-12-01 8:26:50 AM
Mario
Spotify Legend
2498 Views
11 replies
3 likes

2498 Views
11 replies
3 likes

[Desktop][Developer] Now Playing display / home display bug in version 1.1.47.684.g136419d9-a

This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.

chrissirico
Casual Listener
This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.
2020-11-30 7:05:24 PM
381 Views
0 replies
0 likes
Desktop
Developer

381 Views
0 replies
0 likes

Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

pocce
Casual Listener
Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...
2019-04-29 3:32:48 PM
2020-11-30 3:59:45 PM
Peter
Spotify Legend
813 Views
3 replies
0 likes

813 Views
3 replies
0 likes

Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Burton1224
Casual Listener
Plan Premium Country Switzerland Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit My Question or Issue If i try t...
2020-11-26 8:44:51 AM
2020-11-30 2:39:04 PM
Alex
Spotify Legend
441 Views
3 replies
0 likes
Win10 playing not working

441 Views
3 replies
0 likes

Superuser Contribution Cache Location

PlanPremiumCountryTurkey DevicePCWindows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different hard drive but spotify still stores data in my main windows partition. Need help

kh3ldar
Regular
Plan Premium Country Turkey Device PC Windows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different ha...
2020-11-24 12:19:23 PM
2020-11-30 2:23:02 PM
Katerina
Spotify Legend
568 Views
3 replies
0 likes

568 Views
3 replies
0 likes

Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

b411313
Regular
I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.
2020-11-26 1:02:27 PM
2020-11-30 12:10:28 PM
9qll-gg_8go6a
Music Fan
1140 Views
8 replies
17 likes

1140 Views
8 replies
17 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Kqllr
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...
2020-11-09 3:14:00 PM
2020-11-30 10:44:18 AM
0pTicaL
Gig Goer
3887 Views
11 replies
1 likes

3887 Views
11 replies
1 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

mlidbo
Roadie
The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...
2020-11-29 8:02:57 PM
2020-11-30 5:40:07 AM
dinomight
Spotify Star
1003 Views
1 replies
2 likes

1003 Views
1 replies
2 likes

Solved!!Superuser Contribution Most local files don't show up but used to

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files ar...

Tato_Kamja
Regular
Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to...
2020-11-19 12:36:22 AM
2020-11-30 4:04:20 AM
shoelessyo
Regular
1607 Views
8 replies
5 likes

1607 Views
8 replies
5 likes

Superuser Contribution Typing to jump to songs no longer works

PremiumUnited StatesWindows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typing a song or artist or album (whatever your sort is set to) and ...

zdsampson
Regular
Premium United States Windows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typi...
2020-08-21 12:07:43 AM
2020-11-30 3:24:07 AM
mlidbo
Roadie
750 Views
5 replies
0 likes

750 Views
5 replies
0 likes

Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

BritPopZgz
Casual Listener
Plan Family premium Country USA Device Dektop app Operating System Windows 10 My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...
2020-11-28 10:39:19 AM
2020-11-29 7:13:25 PM
mlidbo
Roadie
880 Views
3 replies
0 likes

880 Views
3 replies
0 likes

Superuser Contribution Saved Songs Becoming Obsolete Versions of the Same Song

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few new songs undergo this problem. The saved song I have...

caVV
Newbie
I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few ne...
2019-05-17 3:42:07 AM
2020-11-29 5:46:03 PM
mlidbo
Roadie
2562 Views
8 replies
7 likes

2562 Views
8 replies
7 likes

Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

GregAsian
Visitor
Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10 My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...
2020-11-26 1:20:13 PM
2020-11-29 1:38:51 PM
Alex
Spotify Legend
693 Views
1 replies
0 likes

693 Views
1 replies
0 likes

Superuser Contribution 'New albums release' from spotify not updating....

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the right forum, I wanted to put it into the help to all spotify communitites rather than...

gtbjames
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the r...
2020-11-26 11:18:36 AM
2020-11-29 12:49:11 PM
Alex
Spotify Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

Superuser Contribution Back & Forward Shortcuts ( Alt+Left & Alt+Right) dont work any more

Operating SystemWindows 10Spotify 1.1.46.916.g416cacf1-a My Question or IssueSince this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Right) dont work any more. This is annoying because some (like me) use Mouse Gest...

limex
Regular
Operating System Windows 10 Spotify 1.1.46.916.g416cacf1-a My Question or Issue Since this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Ri...
2020-11-20 3:05:35 PM
2020-11-29 7:34:37 AM
RyanCu
Music Fan
1180 Views
7 replies
1 likes
HotKey
Shortcut

1180 Views
7 replies
1 likes

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