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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2268 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153398 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143765 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11407 Views

1 replies

6 likes

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  • 6 likes

Shuffle keeps deactivating

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI'm often shifting between my own playlist or playlists made for me and I have noticed that it often deactivates the shuffle button. This has been an issue since I starte...

Regular

  Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue I'm often shifting between my own playlist or playlists made for me and I have noticed...

323 Views

0 replies

0 likes

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Solved!!Superuser Contribution "My albums" section became blank !

PlanPremiumCountryFRDevicePCOperating SystemWindows 10 My Question or IssueOn my phone, I have all my music. But when I use my PC, the albums section is empty. All other sections are ok. Please provide me some help to get my music on both platform, t...

Casual Listener

  Plan Premium Country FR Device PC Operating System Windows 10   My Question or Issue On my phone, I have all my music. But when I use my PC, the albums section is empty. All ot...

Qronicle

Newbie

822 Views

3 replies

0 likes

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[Desktop][Other] Spotify desktop app (Win 10) not responsive

Hello I've been using Spotify for about 5+ years and recently on my desktop and sometimes iPhone App it has been unresponsive. It will open and start playing music but won't let me skip the song or choose another song. And then halfway throughout the...

Visitor

Hello I've been using Spotify for about 5+ years and recently on my desktop and sometimes iPhone App it has been unresponsive. It will open and start playing music but won't let me skip the song or c...

JadeRiver

Music Fan

517 Views

2 replies

1 likes

Desktop
Other
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Superuser Contribution "Can't play the current song" all the time

PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRecently I've been getting lots of stuttering in songs and the error "Can't play the current song" keeps popping up. Already tried a clean reinstall.Internet is fi...

Music Fan

Plan Premium Country Brazil Device Desktop PC Operating System Windows 10   My Question or Issue Recently I've been getting lots of stuttering in songs and the error "Can't play the cu...

Xenia

Moderator

1239 Views

3 replies

1 likes

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No Output Available

Spotify was working fine, then suddenly stopped. I try to play a song, and it skips through a bunch of songs until it displays "Spotfiy can't play this song.." . I've been through all the troubleshooting with that issue, and I've figured out that Spo...

Casual Listener

Spotify was working fine, then suddenly stopped. I try to play a song, and it skips through a bunch of songs until it displays "Spotfiy can't play this song.." . I've been through all the troubleshoo...

688 Views

0 replies

0 likes

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Superuser Contribution [Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountryCanadaDeviceWindows Desktop My Question or IssueLooking to see why the functionality of clicking on the album art of the current playing song is no longer taking us to the song but to a seemingly random one. There was a thread I saw...

Regular

Plan Premium Country Canada Device Windows Desktop     My Question or Issue Looking to see why the functionality of clicking on the album art of the current playing song is no long...

Mihail

Spotify Legend

1034 Views

5 replies

1 likes

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  • 1 likes

(Desktop] App only wants to play my most recent liked songs.

PlanPremiumCountryCanadaOperating SystemWindows 10. My Question or IssueSo for the last few weeks, the desktop version of Spotify has only been playing the most recently liked songs when I listen to my liked songs. This doesn't happen when I use the ...

Visitor

Plan Premium Country Canada Operating System Windows 10.   My Question or Issue So for the last few weeks, the desktop version of Spotify has only been playing the most recently liked so...

423 Views

0 replies

0 likes

Liked Songs Playlist
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Superuser Contribution Cannot Mark Podcast Episodes as Played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI have the Windows 10 client for Spotify and I listen to podcasts while working on the computer. I know in the past I was able to mark specific episodes as played o...

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I have the Windows 10 client for Spotify and I listen to podcasts while working on the c...

Novy

Moderator

4246 Views

7 replies

2 likes

episodes
PC
played
Podcasts
Unplayed
Windows 10
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Solved!! Spotify can't play this right now

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify gives error message "Spotify can't play this right now. If you have the file on your computer you can import it." no matter what song I try to play. Changing audio output ...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Spotify gives error message "Spotify can't play this right now. If you have the file on your computer you c...

blanc9

Casual Listener

859 Views

3 replies

1 likes

  • 859 Views
  • 3 replies
  • 1 likes

Superuser Contribution Overslept/missed meeting because of Podcast outplay

Plan PremiumCountryThe NetherlandsDeviceGalaxy S10 / LaptopOperating SystemAndroid / W64 My Question or IssueI usually play a podcast on my Windows laptop when I go to bed and midway through the episode I will fall asleep. There seems to be no way to...

Casual Listener

Plan  Premium Country The Netherlands Device Galaxy S10 / Laptop Operating System Android / W64   My Question or Issue I usually play a podcast on my Windows laptop when I go to b...

Petya

Community Legend

441 Views

1 replies

0 likes

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  • 1 replies
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Extremely stressful ads for people with PTSD

PlanFreeCountry USA DevicePCOperating SystemWindows 10 My Question or IssueThere is one extremely triggering ad about anti-vaping by the real cost. it starts out with people screaming in horror and it triggers my PTSD a lot. I have heard it many time...

Newbie

  Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue There is one extremely triggering ad about anti-vaping by the real cost. it starts o...

eliipsism

Visitor

1060 Views

2 replies

1 likes

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Solved!! Holding down space

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issueholding down space while listening to a song causes it to freak out when you stop.

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue holding down space while listening to a song causes it to freak out when you stop.

dinomight

Spotify Star

919 Views

3 replies

0 likes

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Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

Music Fan

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...

CarlosE

Spotify Legend

888 Views

4 replies

0 likes

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Superuser Contribution Heaphones aren't connecting

PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueMy headphones are not connecting to my spotify desktop app but whenever I use Youtube or Netflix the headphones work. So I was wondering if there is any so...

Visitor

Plan Premium Country United States Device Dell Laptop Operating System Windows 10   My Question or Issue My headphones are not connecting to my spotify desktop app but whenever I use Y...

Elena

Moderator

532 Views

1 replies

0 likes

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Solved!!Superuser Contribution Podcast date truncated

Plan-CountrySpainDevicePCOperating SystemWindows 10Spotify version1.1.37.690.g8f3b16fc My Question or IssueThe podcast dates are truncated when I select Spanish language, no matter the size of the window. If I change to English language, I see it cor...

Newbie

Plan - Country Spain Device PC Operating System Windows 10 Spotify version 1.1.37.690.g8f3b16fc   My Question or Issue The podcast dates are truncated when I select Spanish language,...

Elena

Moderator

591 Views

1 replies

1 likes

  • 591 Views
  • 1 replies
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Possible solution to SOME local files missing.

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something.It's not that they're another format than mp3 iether.I've finally figured it out. Maybe it's old news, but I wanted to spare s...

Regular

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something. It's not that they're another format than mp3 iether. I've finally figur...

Rim4

Gig Goer

948 Views

5 replies

3 likes

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Can only play songs after switching default sound device in Windows

Running Windows 10 64 bit,Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import it." If I try to play a playlist, it just flips throug...

Visitor

Running Windows 10 64 bit, Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import i...

360 Views

0 replies

2 likes

  • 360 Views
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Spotify not responding

Account: Premium System: Windows 10 Last Update I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app doesnt respond anymore. Can click on an artists, or song, but not...

Newbie

Account: Premium System: Windows 10 Last Update   I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app...

696 Views

0 replies

0 likes

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Spotify discord integration not working on desktop app.

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueSo, recently discord stopped detecting my Spotify app when I play music. However it works fine when I use the web play, as it shows what I'm currently listening to. Also,...

Newbie

  Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue So, recently discord stopped detecting my Spotify app when I play music. However ...

651 Views

0 replies

1 likes

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Spotify kann keine Songs abspielen über Interface

Hallo zusammen Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ausgewählt habe. Es erscheint die Fehlermeldung "Spotify kan...

Newbie

Hallo zusammen   Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ...

Sen_

Music Fan

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
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