Spotify Community

enderdiamond21 · ‎2021-01-14

Plan

Free

Country

United States

Device

Dell Latitude 3180 Laptop

Operating System

Windows 10

My Question or Issue

The Spotify desktop app is not playing songs in order. It starts with a random song in the album, and randomly mixes up songs.

Jeremy · ‎2021-01-15

Thank you for your post here in the Community. We're happy to help.

Can you click Shuffle in the Now Playing bar at the bottom to see if you can switch it off incase you have shuffle mode on.

If that doesn't do the trick - can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

Let us know how everything goes. We're always one reply away 🙂

Cheers!

JeremyModerator

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Live, love, laugh and listen to music 🙂

Jeremy · ‎2021-01-15

Thank you for your post here in the Community. We're happy to help.

Can you click Shuffle in the Now Playing bar at the bottom to see if you can switch it off incase you have shuffle mode on.

If that doesn't do the trick - can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

Let us know how everything goes. We're always one reply away 🙂

Cheers!

JeremyModerator

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Live, love, laugh and listen to music 🙂

enderdiamond21 · ‎2021-01-15

It turns out I accidentally turned on the shuffle mode without realizing it. Thanks so much! Have a great day!

Novy · ‎2021-01-15

Thanks for getting back to us.

We're happy to know that everything is now working as it should.

If anything else comes up, we'll be right here.

Have a lovely day 🙂

NovyModerator

Help others find this answer and click "Accept as Solution".

If you appreciate an answer, maybe give it a Like.

Spotify desktop app does not play songs in order