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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135245 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135245 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51867 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51867 Views
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Superuser Contribution Skip hotkeys skipping multiple songs

When I press the skip hotkeys (F10 and F12) they seem to skip the whole playlist. Anyway to fix this?

  • Visitor
  • When I press the skip hotkeys (F10 and F12) they seem to skip the whole playlist. Anyway to fix this?
  • Peter
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

ENOUGH DRAKE

If you're going to fill my home/browse page with DRAKE and playlists featuring DRAKE - at least give me permission to "remove" or "dislike". Especially since I've listened to about 4minutes worth of his music and never added or saved anything to my l...

  • Newbie
  • If you're going to fill my home/browse page with DRAKE and playlists featuring DRAKE  - at least give me permission to "remove" or "dislike".  Especially since I've listened to about 4minut...
  • sonoflife
  • Music Fan
  • 401 Views
  • 3 replies
  • 6 likes
  • 401 Views
  • 3 replies
  • 6 likes

Solved!!Superuser Contribution How do you select multiple songs in a playlist with the new interface (12/17/2019)?

PlanPremiumCountryUSA DeviceDesktop Operating SystemWindows 10 My Question or IssueIt used to be that you could shift-click or ctrl-click to select multiple tunes for deletion or moving between playlists. That no longer works. How do you select multi...

  • Regular
  •   Plan Premium Country USA   Device Desktop   Operating System Windows 10   My Question or Issue It used to be that you could shift-click or ctrl-click to select mult...
  • K3v1n
  • Regular
  • 2630 Views
  • 3 replies
  • 0 likes
  • 2630 Views
  • 3 replies
  • 0 likes

Crashing on Win 10 without user interaction

PlanPremiumCountry United States of AmericaDeviceLaptopOperating SystemWindows 10 My Issue Since the latest update to Spotify, the application will crash at random times while playing podcasts, shutting itself down unexpectedly. This occurs after the...

  • Newbie
  • Plan Premium Country  United States of America Device Laptop Operating System Windows 10   My Issue  Since the latest update to Spotify, the application will crash at random ...
  • sodacandan
  • Visitor
  • 2582 Views
  • 17 replies
  • 12 likes
  • 2582 Views
  • 17 replies
  • 12 likes

songs playing in reverse order for no reason

PlanPremiumCountryUSADeviceHP laptopOperating SystemWindows 10 6 bi hi guys, this just started happening the other day and I have no idea why. the songs play in reverse. so if I have it sorted by song title and play the song "in da club", the next so...

  • Gig Goer
  • Plan Premium Country USA Device HP laptop Operating System Windows 10 6 bi   hi guys,   this just started happening the other day and I have no idea why.  the songs play in ...
  • ajetrumpet
  • Gig Goer
  • 2110 Views
  • 12 replies
  • 0 likes
  • 2110 Views
  • 12 replies
  • 0 likes

Superuser Contribution Daily Mix not Updating

First, it is hard as **bleep** to even GET to this point of posting an issue. Second, this seems to be an on-going issue based on the YEARS of form posts about this. All of my playlists have stopped updating on my phone, computer, etc. I have done al...

  • Casual Listener
  •   First, it is hard as **bleep** to even GET to this point of posting an issue.    Second, this seems to be an on-going issue based on the YEARS of form posts about this.   A...
  • Peter
  • Spotify Legend
  • 361 Views
  • 3 replies
  • 3 likes
  • 361 Views
  • 3 replies
  • 3 likes

Superuser Contribution No Images Showing

No Images show on my work PC. I've chatted with support, with zero solutions. This has been going on for a year. The computer is very fast and has excellent internet connection. Images show on my phone and home devices.PlanPremiumCountryUSADeviceWind...

  • Newbie
  • No Images show on my work PC.  I've chatted with support, with zero solutions.  This has been going on for a year.  The computer is very fast and has excellent internet connection.&nbs...
  • Petya
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dislike Button not working in Playlist Radio

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe dislike button in the playlist radio doesn't work at all. I click it and nothing happens. The like button and the menu buttons work just fine. I tried a fresh install and...

  • Visitor
  •   Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The dislike button in the playlist radio doesn't work at all. I click it and nothing happe...
  • Katerina
  • Spotify Legend
  • 632 Views
  • 2 replies
  • 2 likes
  • 632 Views
  • 2 replies
  • 2 likes

Superuser Contribution playlist filter isn't working properly

I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one song and expect it to change to another song by the same artist...

  • Casual Listener
  • I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one so...
  • Katerina
  • Spotify Legend
  • 3081 Views
  • 13 replies
  • 20 likes
  • 3081 Views
  • 13 replies
  • 20 likes

Add to playlist from queue not working

Operating System Windows 10 My Question or Issue I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just go to the QUEUE, SELECT ALL THE SONGS that are ready to be played, and CO...

  • Gig Goer
  • Operating System Windows 10   My Question or Issue   I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just...
  • 178 Views
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  • 0 likes
  • 178 Views
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Superuser Contribution Cross Fade Not Working

I set to cross fade in settings and songs do not cross fade. The fact that Spodify has no support for paying custommers is telling about how much they really care. I think I may switch to Google Play.

  • Visitor
  • I set to cross fade in settings and songs do not cross fade.       The fact that Spodify has no support for paying custommers is telling about how much they really care. &...
  • Mario
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

All of my playlists are gone! EVERYTHING is gone!

PlanFree/PremiumCountryNorwayDeviceiPhone 6sMy Question or IssueAll my music and playlists ive had for years is ALL gone! It was just like a new account. I had a red banner on top of my screen that told me to fiks my payment stuff, but i didnt do any...

  • Casual Listener
  • Plan Free/Premium Country Norway Device iPhone 6s My Question or Issue All my music and playlists ive had for years is ALL gone! It was just like a new account.  I had a red banner on top...
  • OneByBoo
  • Community Legend
  • 190 Views
  • 3 replies
  • 0 likes
  • 190 Views
  • 3 replies
  • 0 likes

Cant drag and drop the Now playing song into Playlist

Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist.Steps to reproduce the issue:Open qued songsattempt to drag and dropbecome mildly annoyedWhat steps you’ve tried already:You...

  • Newbie
  • Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist. Steps to reproduce the issue: Open qued songs attempt to drag and...
  • koosolek
  • Casual Listener
  • 267 Views
  • 3 replies
  • 1 likes
  • 267 Views
  • 3 replies
  • 1 likes

No se reproducen mis canciones

PlanFree/PremiumCountryMéxicoDeviceLaptop Operating SystemWindows 10My Question or IssueDesde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción en canción, no la reproduce, tan solo se salta de una a otra canción.

  • Visitor
  • Plan Free/Premium Country México Device Laptop  Operating System Windows 10 My Question or Issue Desde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción...
  • OneByBoo
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Spotify doesn't play music

PlanPremiumCountryGermanyDeviceLenovo T460sOperating SystemWindows 10 My Question or IssueHi,since some days I have a problem with my Spotify. When I clic on a song I'd like to hear, there only appears a warning that says "Spotify is unabe to play th...

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo T460s Operating System Windows 10   My Question or Issue Hi, since some days I have a problem with my Spotify. When I clic on a song I'd lik...
  • JimboDimbo
  • Music Fan
  • 1024 Views
  • 8 replies
  • 3 likes
  • 1024 Views
  • 8 replies
  • 3 likes

Bluetooth connection cuts out

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid My Question or Issuewhen the home screen locks on my handset it causes the connection to cut out. But not all the time, just enough to drive me mad. I was convinced it was a UE speak...

  • Newbie
  • Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android    My Question or Issue when the home screen locks on my handset it causes the connection to cut ou...
  • dixkusmagnus
  • Visitor
  • 428 Views
  • 1 replies
  • 2 likes
  • 428 Views
  • 1 replies
  • 2 likes

Ads freezing

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 7 My Question or IssueAds sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to restart the application.

  • Casual Listener
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 7   My Question or Issue Ads sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to res...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

3/4s of the some 700 songs on my playlist are unplayable

My Question or Issue Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import it"It can't be possible that all these songs have been re...

  • Newbie
  • My Question or Issue  Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import...
  • s1ne
  • Newbie
  • 204 Views
  • 1 replies
  • 2 likes
  • 204 Views
  • 1 replies
  • 2 likes

Unsort "Your Top Songs" playlist

Plan - PremiumCountry -UKDevice - PCOperating System -Windows 10 (Windows Store) My Question or Issue Hi everyone,I sorted my "Your Yop Songs 2019" playlist by title, now I can't unsort the playlist and see what my top song order is. On other playlis...

  • Newbie
  • Plan - Premium Country -UK Device - PC Operating System -Windows 10 (Windows Store)   My Question or Issue   Hi everyone, I sorted my "Your Yop Songs 2019" playlist by title, now I ...
  • juanjamon
  • Newbie
  • 497 Views
  • 1 replies
  • 0 likes
  • Windows 10
  • 497 Views
  • 1 replies
  • 0 likes

Playlist autoplay from command line

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line. I've copied the playlist URI from Spotify but I miss a way to make th...

  • Visitor
  • Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line.   I've copi...
  • 336 Views
  • 0 replies
  • 1 likes
  • 336 Views
  • 0 replies
  • 1 likes