Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122390 Views

83 replies

27 likes

  • 122390 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116620 Views

291 replies

22 likes

  • 116620 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9064 Views

1 replies

6 likes

  • 9064 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150063 Views

0 replies

26 likes

Mac
Windows
  • 150063 Views
  • 0 replies
  • 26 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...

Eni

Moderator

437 Views

1 replies

0 likes

bug
queue
  • 437 Views
  • 1 replies
  • 0 likes

Sound quality issue

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows the details could give a bit more insight. About a...

Casual Listener

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows...

CHandler22

Casual Listener

2365 Views

2 replies

5 likes

  • 2365 Views
  • 2 replies
  • 5 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...

AdamDamon

Spotify Star

491 Views

1 replies

1 likes

  • 491 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

Regular

Operating System Windows 10   My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet.   When I run the Spotify ...

Ver

Spotify Legend

1489 Views

9 replies

2 likes

connect to a device
  • 1489 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

Casual Listener

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...

Eni

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

Gig Goer

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...

Novy

Moderator

1333 Views

7 replies

0 likes

  • 1333 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

Regular

Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....

Novy

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

Visitor

Plan Premium Country Germany   Operating System Windows 10 Pro (PC)   My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...

335 Views

0 replies

0 likes

desktop version
local files
  • 335 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

Regular

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...

Xenia

Moderator

3360 Views

1 replies

1 likes

fullscreen button
Windows 10 Application
  • 3360 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lost features and different appearence

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSo one day the entire appearance of my spotify changed. And a lot of features on the tab to the left are gone. For example I don't have the "recently added" tab. I only ha...

Visitor

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue So one day the entire appearance of my spotify changed. And a lot of features on the tab to the...

Novy

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Duplicate Followed-List References Into Multiple Folders

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder or subfolder. But, once that is done, I can't add ...

Roadie

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder...

Novy

Moderator

426 Views

1 replies

0 likes

folder list
Folder Playlist
  • 426 Views
  • 1 replies
  • 0 likes

Desktop design reverted back to old

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueDesign revert out of nowhere. I have had the new design for the longest time and all of the sudden I get reverted back to the old design. Why is there no option for users to o...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Design revert out of nowhere. I have had the new design for the longest time and all of the sudden I get r...

DasPeter

Community Legend

954 Views

2 replies

1 likes

Deisgn
Desktop
Experience
revert
  • 954 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Friend feed still not updating for Windows 10

PlanPremium (Family)CountryWales, United Kingdom DevicePCOperating SystemWindows 10 (x64) Spotify Version1.1.37.690.g8f3b16fc (Microsoft Store version) My Question or IssueHey, I've looked around the help boards but I haven't found a solution that ha...

Newbie

Plan Premium (Family) Country Wales, United Kingdom   Device PC Operating System Windows 10 (x64)   Spotify Version 1.1.37.690.g8f3b16fc (Microsoft Store version)   My Que...

helenacapriati

Music Fan

1495 Views

7 replies

4 likes

Friend Activity
Friend Activity Feed
Friend Feed
  • 1495 Views
  • 7 replies
  • 4 likes

Superuser Contribution todas las veces que inico spotify en mi windows 10 aparece el programa en **bleep**

hola tengo este problema desde el año pasado ya y hasta ahora nunca e encontrado una solución, todas las veces que prendo el pc e inicio el spotify me sale en **bleep** y o tengo que esperar 1 hora para que se muestre todo o tengo que abrir y cerrar ...

Visitor

hola tengo este problema desde el año pasado ya y hasta ahora nunca e encontrado una solución, todas las veces que prendo el pc e inicio el spotify me sale en **bleep** y o tengo que esperar 1 hora p...

CarlosE

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop has a weird gap in the bottom

PlanPremiumCountryIndia DeviceLenovo G50Operating SystemWindows 10 My Question or IssueLook at the gap below, the app is maximized

Visitor

Plan Premium Country India   Device Lenovo G50 Operating System Windows 10   My Question or Issue Look at the gap below, the app is maximized  

Alex

Spotify Legend

2545 Views

23 replies

1 likes

Desktop
Windows
  • 2545 Views
  • 23 replies
  • 1 likes

Solved!!Superuser Contribution Can't See Liked Songs / "Epic collection" Message

PlanFreeCountryUSDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI have a seriously weird situation with my Liked Songs. I've had this issue for several months now; I believe it began sometime in April/May of 2020. Whenever I attemp...

Casual Listener

Plan Free Country US Device Lenovo Laptop Operating System Windows 10   My Question or Issue I have a seriously weird situation with my Liked Songs. I've had this issue for several mon...

Jeremy

Spotify Legend

1215 Views

5 replies

0 likes

  • 1215 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists not working

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue:Spotify playlists wouldn't update on my computer so I deleted spotify and I reinstalled it. Once I logged in all my playlists, and everything is empty saying, "This pla...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue: Spotify playlists wouldn't update on my computer so I deleted spotify and I reinstal...

Alex

Spotify Legend

6343 Views

12 replies

0 likes

  • 6343 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify says it's connected to a different device

Today I was listening to music on my laptop and I wanted to switch to my phone. I clicked "connect to a device" and it connected to my phone.I was listening to music on my phone when I looked at my laptop screen where it said "listening on Galaxy Tab...

Visitor

Today I was listening to music on my laptop and I wanted to switch to my phone. I clicked "connect to a device" and it connected to my phone. I was listening to music on my phone when I looked at my...

Ivan

Spotify Legend

1025 Views

2 replies

0 likes

  • 1025 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify takes 5 minutes to open in Windows 10

Spotify takes 5 minutes to open up on my computer. I am running Windows 10 on a desktop computer, I'm a US premium customer, and I already re-installed Spotify but it didn't fix the problem. This is totally unacceptable. I just want to listen to MUSI...

Visitor

Spotify takes 5 minutes to open up on my computer. I am running Windows 10 on a desktop computer, I'm a US premium customer, and I already re-installed Spotify but it didn't fix the problem. This is ...

Ivan

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema en la reproducción por los anuncios publicitarios

PlanFreeCountryMexicoDevicePC (desktop)Operating SystemWindows 10 My Question or IssueHola, me gustaría reportar un error que se produce en la lista de reproducción cada vez que Spotify termina de mostrar un anuncio publicitario, especificamente un v...

Music Fan

Plan Free Country Mexico Device PC (desktop) Operating System Windows 10   My Question or Issue Hola, me gustaría reportar un error que se produce en la lista de reproducción cada vez ...

Bellinger9

Music Fan

1885 Views

9 replies

0 likes

  • 1885 Views
  • 9 replies
  • 0 likes