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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 137212 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Default Offline Storage Directory

Seen a lot of this question, but no actual answer.Get this; I downloaded some music, then changed default directory without memorizing the default address, so I cannot find the old downloads to remove them.All I need to know is the DEFAULT address fo...

  • Casual Listener
  • Seen a lot of this question, but no actual answer. Get this; I downloaded some music, then changed default directory without memorizing the default address, so I cannot find the old downloads to rem...
  • 235 Views
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  • Downloaded music storage
  • 235 Views
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HELP! I can't download Spotify from the Spotify Installer,

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueYesterday my Spotify worked fine but now suddenly this morning, I couldn't open it so I tried removing but it's still there so I tried to reinstall from the installer but ...

  • Visitor
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Yesterday my Spotify worked fine but now suddenly this morning, I couldn't open it so I tried r...
  • OneByBoo
  • Community Legend
  • 269 Views
  • 1 replies
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  • 269 Views
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Superuser Contribution Songs pause constantly

PlanPremiumCountryUSADevice(All Devices)Operating System(All OS's have been tested) My Question or IssueSongs pause after 10 seconds on Windows, less on Android and iOS. I've tried everything available on this community and Google. It looks like a ye...

  • Casual Listener
  • Plan Premium Country USA Device (All Devices) Operating System (All OS's have been tested)   My Question or Issue Songs pause after 10 seconds on Windows, less on Android and iOS.&nbsp...
  • Ivan
  • Spotify Legend
  • 159 Views
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  • 159 Views
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Superuser Contribution Error 117 then 17

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSo I have been getting the error 117 and I was searching online and nothing worked so I tried to reinstall and then I keep getting error 17 during the instillation process,...

  • Visitor
  • Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue So I have been getting the error 117 and I was searching online and nothing worked so I tried to...
  • Ivan
  • Spotify Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
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Superuser Contribution Firewall may be blocking spotify

PlanPremiumCountryUSADevicePcOperating SystemWindows My Question or IssueWhenever I try to log in it says error 30 fire wall may be blocking spotify blah blah Im sure you guys know what it is cause its been posted a million times before. But for me i...

  • Visitor
  •   Plan Premium Country USA Device Pc Operating System Windows   My Question or Issue Whenever I try to log in it says error 30 fire wall may be blocking spotify blah blah Im sure...
  • Ivan
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 1 likes
  • 293 Views
  • 1 replies
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Preview Songs on Spotify Desktop for Windows?

I'm using Spotify Desktop for Windows (the Win32 program, not the Windows Store App) and I've been wondering if it's possible to preview a song like you can in the Android App. There you can play a about 10 second long preview of a song. Can you do t...

  • Music Fan
  • I'm using Spotify Desktop for Windows (the Win32 program, not the Windows Store App) and I've been wondering if it's possible to preview a song like you can in the Android App. There you can play a a...
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  • Desktop
    preview
    Windows
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Spotify doesnt allow me to log in

I have a Spotify premium for students, Usually when i log in on my laptop (Windows) it lets me access it. Now, whenever i were to press log in, the app crashes and doesnt let me sign in at all. When i used a different account to sign in, it was able ...

  • Casual Listener
  • I have a Spotify premium for students, Usually when i log in on my laptop (Windows) it lets me access it. Now, whenever i were to press log in, the app crashes and doesnt let me sign in at all. When ...
  • Sa1tykid
  • Casual Listener
  • 254 Views
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  • 254 Views
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Superuser Contribution When changing device to windows, spotify client starts shuffling song

PlanPremium Operating System(Windows) My Question or IssueIt started a few days ago. I am listening to music on an android device listening to my "Liked Songs", it is not shuffled.Than change it to windows with spotify client, after I changed to spot...

  • Visitor
  • Plan Premium   Operating System (Windows)   My Question or Issue It started a few days ago. I am listening to music on an android device listening to my "Liked Songs", it is not shuf...
  • Ivan
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Can't Play Downloaded Songs

PlanPremiumCountryIndonesiaDeviceAcer Swift 3 SF314-54G LaptopOperating SystemWindows 10 My Question or IssueI downloaded my playlist and it was just fine. But then I added some new songs to the playlist, Spotify automatically download those songs, b...

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  • Visitor
  • Plan Premium Country Indonesia Device Acer Swift 3 SF314-54G Laptop Operating System Windows 10   My Question or Issue I downloaded my playlist and it was just fine. But then I added s...
  • Ivan
  • Spotify Legend
  • 3987 Views
  • 1 replies
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  • 3987 Views
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Spotify preventing Windows from sleep (Legacy Kernel

My Windows machine recently stopped going into sleep mode properly. I've encountered this from time time for various reasons. This time I've been able to narrow it down to Spotify. To see what is preventing sleep mode, I run the command "powercfg -re...

  • Newbie
  • My Windows machine recently stopped going into sleep mode properly. I've encountered this from time time for various reasons. This time I've been able to narrow it down to Spotify.    To ...
  • 123423434869573
  • Casual Listener
  • 652 Views
  • 1 replies
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  • 652 Views
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Solved!! Error 17

PlanPremiumCountryIsraelDeviceComputerOperating SystemWindows 10 home My Question or IssueWhen I am trying to open Spotify, It just shows me error 17.How can I fix it?Tried to reinstall, reboot PC, download old versions.

  • Casual Listener
  • Plan Premium Country Israel Device Computer Operating System Windows 10 home   My Question or Issue When I am trying to open Spotify, It just shows me error 17. How can I fix it? Tri...
  • OneByBoo
  • Community Legend
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
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Mini Song icon

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueI had accidentally clicked the down arrow on one of the songs' icons, now the playlist/songs image doesn't pop up, any way to solve this issue?This was beforeAnd this is after

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  • Visitor
  • Plan Free Device PC Operating System Windows 10   My Question or Issue I had accidentally clicked the down arrow on one of the songs' icons, now the playlist/songs image doesn't pop up, ...
  • Sebasty
  • Spotify Star
  • 1889 Views
  • 1 replies
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  • 1889 Views
  • 1 replies
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Superuser Contribution Podcasts not play.

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Pro My Question or IssuePodcasts not play. Played before. I tried reinstalling the app. A message said can't reinstall unless uninstall first. Uninstalled using Spotify uninstall follo...

  • Visitor
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Pro   My Question or Issue Podcasts not play. Played before. I tried reinstalling the app. A message said can't...
  • Ivan
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
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Superuser Contribution Please add option to sort all playlists by date added to save changing every playlist I use

Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.

  • Regular
  •   Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.
  • Ivan
  • Spotify Legend
  • 305 Views
  • 1 replies
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  • Playlist
    sorting
  • 305 Views
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Solved!! Can't open links in Artist's page

Operating System Windows 10/ Desktop App My Question or IssueWhen on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing when clicking any "Buy" merch button. Is it Spotify? Or my browser m...

  • Casual Listener
  • Operating System  Windows 10/ Desktop App   My Question or Issue When on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing...
  • OneByBoo
  • Community Legend
  • 386 Views
  • 5 replies
  • 0 likes
  • 386 Views
  • 5 replies
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Spotify pauses and skips all listed songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 7 My Question or IssueSince last night, Spotify stops playing the first song I choose and skips all the rest in the queue. I tried to unistall and reinstall it but the problem is still there.Thi...

  • Casual Listener
  • Plan Premium Country Greece Device PC Operating System Windows 7   My Question or Issue Since last night, Spotify stops playing the first song I choose and skips all the rest in the qu...
  • OneByBoo
  • Community Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • 274 Views
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Error 30

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver con spotify en host y sigue pasandome alguna solucion'

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  • Casual Listener
  • Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver  con spotify   en host y sigue pasandome alguna solucion'
  • Strangle
  • Casual Listener
  • 543 Views
  • 2 replies
  • 1 likes
  • 543 Views
  • 2 replies
  • 1 likes

Spotify won't play

EDIT: Spotify is working now, so this issue is closed. I have a premium plan and I get this problem on the Desktop application (Windows 10) and on the Android application.I open the Spotify app. I go to any "made for you daily mix" playlist and I cli...

  • Regular
  • EDIT: Spotify is working now, so this issue is closed.   I have a premium plan and I get this problem on the Desktop application (Windows 10) and on the Android application. I open the Spot...
  • 677 Views
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  • 1 likes
  • 677 Views
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Audible clipping/distortion only when volume normalize is turned OFF

PlanFree/PremiumCountryCanadaDeviceAcer Swift SF314-52Operating SystemWindows 10 Home v1909 My Question or IssueThere is very audible clipping distortion on some tracks when the volume normalize feature is turned off. The most obvious example is this...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Acer Swift SF314-52 Operating System Windows 10 Home v1909   My Question or Issue There is very audible clipping distortion on some tracks when ...
  • tonio97
  • Casual Listener
  • 974 Views
  • 2 replies
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  • clipping
    Desktop
    distortion
    Windows
  • 974 Views
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