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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 116756 Views
  • 82 replies
  • 27 likes
  • 116756 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112644 Views
  • 291 replies
  • 22 likes
  • 112644 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8813 Views
  • 1 replies
  • 6 likes
  • 8813 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149801 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149801 Views
  • 0 replies
  • 26 likes

Solved!! Clicking cover art jumps to wrong song/position when playlist is sorted

Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location where the current song is (marked in green). That way ...

  • Music Fan
  • Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location whe...
  • Edwin71
  • Music Fan
  • 621 Views
  • 2 replies
  • 0 likes
  • sorting
  • 621 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is not responsive with 1.1.8.439.g8502297d (05 Jun 2019) onwards.

PlanPremiumCountryItalyDevicedesktop PC(i5-7500,16gb RAM,SSDOperating SystemWindows 10 PRO x64 My IssueWith version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problemWith version 1.1.8.439.g8502297d (05 Jun 2019), at the first start it is ok, from...

  • Regular
  • Plan Premium Country Italy Device desktop PC(i5-7500,16gb RAM,SSD Operating System Windows 10 PRO x64   My Issue With version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problem Wit...
  • CarlosE
  • Moderator
  • 1637 Views
  • 17 replies
  • 1 likes
  • 1637 Views
  • 17 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

  • Casual Listener
  • Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...
  • CarlosE
  • Moderator
  • 633 Views
  • 3 replies
  • 2 likes
  • Desktop
    Ongoing Issues
    Premium
  • 633 Views
  • 3 replies
  • 2 likes

Superuser Contribution New PC version - Copy and Paste into Playlist at selected position

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueA few months ago my PC version of Spotify App was very kindly updated to the new shiny version.In the old version I could copy a track and paste it into any position in a play...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue A few months ago my PC version of Spotify App was very kindly updated to the new shiny version. In...
  • CarlosE
  • Moderator
  • 471 Views
  • 1 replies
  • 1 likes
  • 471 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist sorted by date always starts with the oldest song

PlanPremiumCountryGermanyDeviceComputerOperating SystemWin 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or IssueFor about a week now, the songs in the playlist have stopped playing in the correct order. I always sort my playlist with the da...

  • Gig Goer
  • Plan Premium Country Germany Device Computer Operating System Win 10 18363.719, Spotify 1.1.28.721.g5b5ee660   My Question or Issue For about a week now, the songs in the playlist have...
  • Ver
  • Spotify Legend
  • 2382 Views
  • 8 replies
  • 4 likes
  • 2382 Views
  • 8 replies
  • 4 likes

Solved!! Discover Weekly - will not update

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...

  • Casual Listener
  • Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue:   My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstal...
  • hussotters
  • Casual Listener
  • 933 Views
  • 4 replies
  • 0 likes
  • Discover Weekly
    Spotify
    Update
  • 933 Views
  • 4 replies
  • 0 likes

Solved!! Arrow navigation at about gallery doesn't work

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueArrow navigation at about photo gallery doesn't work

  • Visitor
  • Plan Free Country Russia Device Desktop PC Operating System Windows 10   My Question or Issue Arrow navigation at about photo gallery doesn't work
  • goldcd
  • Casual Listener
  • 439 Views
  • 2 replies
  • 0 likes
  • 439 Views
  • 2 replies
  • 0 likes

[Desktop] keeps turning off after 5-10 seconds

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes on and on. I have tried to uninstall and reinstall S...

  • Visitor
  • While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes o...
  • Billy-J
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution pixel earbuds can't pause play or skip songs on laptop

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I can only change the volume, I can't pause, play or skips songs with my pixel earbuds...

  • Visitor
  • Plan Premium Country UK Device HP Laptop Operating System Windows 10   My pixel earbuds work perfectly with spotify on my google pixel phone.   On my laptop there are issues. I c...
  • Eni
  • Moderator
  • 1054 Views
  • 1 replies
  • 1 likes
  • 1054 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

  • Visitor
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...
  • Eni
  • Moderator
  • 431 Views
  • 1 replies
  • 0 likes
  • bug
    queue
  • 431 Views
  • 1 replies
  • 0 likes

Sound quality issue

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows the details could give a bit more insight. About a...

  • Casual Listener
  • I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows...
  • CHandler22
  • Casual Listener
  • 2325 Views
  • 2 replies
  • 5 likes
  • 2325 Views
  • 2 replies
  • 5 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

  • Casual Listener
  • Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...
  • AdamDamon
  • Spotify Star
  • 475 Views
  • 1 replies
  • 1 likes
  • 475 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

  • Regular
  • Operating System Windows 10   My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet.   When I run the Spotify ...
  • Ver
  • Spotify Legend
  • 1477 Views
  • 9 replies
  • 2 likes
  • connect to a device
  • 1477 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

  • Casual Listener
  • I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...
  • Eni
  • Moderator
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

  • Gig Goer
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...
  • Novy
  • Moderator
  • 1298 Views
  • 7 replies
  • 0 likes
  • 1298 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

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  • Regular
  • Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....
  • Novy
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

  • Visitor
  • Plan Premium Country Germany   Operating System Windows 10 Pro (PC)   My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...
  • 330 Views
  • 0 replies
  • 0 likes
  • desktop version
    local files
  • 330 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

  • Regular
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...
  • Xenia
  • Moderator
  • 3332 Views
  • 1 replies
  • 1 likes
  • fullscreen button
    Windows 10 Application
  • 3332 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lost features and different appearence

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSo one day the entire appearance of my spotify changed. And a lot of features on the tab to the left are gone. For example I don't have the "recently added" tab. I only ha...

Capure.PNG Captu.PNG
  • Visitor
  • Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue So one day the entire appearance of my spotify changed. And a lot of features on the tab to the...
  • Novy
  • Moderator
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Duplicate Followed-List References Into Multiple Folders

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder or subfolder. But, once that is done, I can't add ...

  • Roadie
  • Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder...
  • Novy
  • Moderator
  • 416 Views
  • 1 replies
  • 0 likes
  • folder list
    Folder Playlist
  • 416 Views
  • 1 replies
  • 0 likes