Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1095 Views
1 replies
4 likes

1095 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140311 Views
0 replies
26 likes
Mac
Windows

140311 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55784 Views
0 replies
33 likes
Windows

55784 Views
0 replies
33 likes

Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Malo_but
Visitor
Plan Family Country France Device Computer Operating System Windows 10 My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...
2020-05-29 5:09:09 PM
2020-05-31 12:48:09 PM
Sebasty
Spotify Star
183 Views
1 replies
0 likes

183 Views
1 replies
0 likes

APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

JhonaXXX
Newbie
Plan Free Country Brazil Device . Operating System Windows 7 My Question or Issue Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH" ...
2020-05-30 1:15:27 AM
2020-05-31 12:43:39 PM
Sebasty
Spotify Star
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

crimsoncuda
Visitor
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...
2020-05-29 10:44:22 PM
2020-05-31 11:55:03 AM
Sebasty
Spotify Star
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Solved!! Small Song Banner left down corner disappeared

PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed

NjectCreed
Casual Listener
Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible...
2018-07-22 3:08:54 AM
2020-05-31 9:02:59 AM
Aquariacom
Visitor
1422 Views
4 replies
0 likes

1422 Views
4 replies
0 likes

Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

TheVeilsHand
Newbie
Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...
2020-05-31 7:51:19 AM
252 Views
0 replies
0 likes
Account
Desktop
Spotify Features

252 Views
0 replies
0 likes

How to not startscreen?

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...

grzmz
Newbie
Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...
2020-05-30 6:18:35 PM
2020-05-31 1:34:47 AM
dinomight
Spotify Star
285 Views
2 replies
1 likes

285 Views
2 replies
1 likes

Solved!! Spotify Beta testing on Windows?

PlanFreeCountryUSADevicePCOperating SystemWindows 10 version 2004 My Question or Issueis there a closed/open Beta or alpha testing for Windows ?if not is Spotify possibly planning to do it in future?

AdenEden
Visitor
Plan Free Country USA Device PC Operating System Windows 10 version 2004 My Question or Issue is there a closed/open Beta or alpha testing for Windows ? if not is Spotify possibly p...
2020-05-27 12:44:46 PM
2020-05-30 7:35:51 PM
LatentTwist
Music Fan
7464 Views
3 replies
0 likes

7464 Views
3 replies
0 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

snalty1
Casual Listener
Plan Premium (Students) Country United States Device (MacBook Air) Operating System (MacOS Sierra) My Question or Issue I know this has been a thing on the app for awhile, bu...
2020-05-28 11:11:10 PM
2020-05-30 4:05:40 PM
EthanS1
Community Legend
472 Views
1 replies
2 likes
appears on
artist
artist page
classical
Desktop

472 Views
1 replies
2 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

stortut
Newbie
Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10 My Questi...
2020-05-30 3:25:31 PM
303 Views
0 replies
0 likes
Desktop
Mobile
Sound Quality
soundstage

303 Views
0 replies
0 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Zehragif
Casual Listener
Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home) My Question or Issue Hi there, I have been using the app for about 1 ye...
2020-05-29 2:02:17 PM
2020-05-30 2:59:42 PM
Zehragif
Casual Listener
2242 Views
4 replies
1 likes
desktop application
no sound
Windows 10

2242 Views
4 replies
1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

iitzelv
Visitor
Plan Premium Country US Device Levono Laptop Operating System Windows 10 My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...
2020-04-30 3:09:36 AM
2020-05-30 2:38:20 PM
TinyTony
Casual Listener
329 Views
2 replies
0 likes

329 Views
2 replies
0 likes

Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Rigsby1
Gig Goer
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...
2020-05-26 10:14:05 PM
2020-05-30 1:35:36 PM
Rigsby1
Gig Goer
278 Views
2 replies
0 likes

278 Views
2 replies
0 likes

Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

thecatskitten
Regular
My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...
2020-05-30 10:55:16 AM
2020-05-30 10:56:40 AM
thecatskitten
Regular
173 Views
1 replies
0 likes

173 Views
1 replies
0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

markrushton
Music Fan
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! ...
2020-05-29 4:15:43 PM
212 Views
0 replies
2 likes

212 Views
0 replies
2 likes

Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

DJTaylor
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
2020-05-28 12:24:42 PM
2020-05-29 4:14:24 PM
DJTaylor
Casual Listener
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

llamabutte
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
2020-05-28 10:41:54 PM
2020-05-29 2:52:38 PM
llamabutte
Casual Listener
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Mure
Casual Listener
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
2020-05-29 12:56:22 PM
2020-05-29 1:11:35 PM
Mure
Casual Listener
501 Views
1 replies
0 likes

501 Views
1 replies
0 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

Droxyz
Casual Listener
Device Desktop Windows 10, Honor 9 Operating System Android My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...
2018-12-02 11:11:06 PM
2020-05-29 9:36:53 AM
LangB
Casual Listener
37384 Views
4 replies
0 likes

37384 Views
4 replies
0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

WhatGoodIsMusic
Music Fan
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5 My Question or Issue After typing in search terms and hitting enter, no sear...
2020-05-29 8:23:08 AM
2020-05-29 9:19:21 AM
OneByBoo
Rising Star 4
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Robin83
Newbie
Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
2020-05-28 4:38:41 PM
2020-05-28 10:27:47 PM
Vict0r3znov
Visitor
280 Views
1 replies
1 likes

280 Views
1 replies
1 likes

Spotify Community

Desktop (Windows)

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