Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2554 Views

0 replies

4 likes

  • 2554 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157006 Views

83 replies

27 likes

  • 157006 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154775 Views

297 replies

22 likes

  • 154775 Views
  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11548 Views

1 replies

6 likes

  • 11548 Views
  • 1 replies
  • 6 likes

[Desktop][Search] Index search for big playlists

In Windows 10, playlists with hundred of songs causes in the App a slow and unresponsive experience when searching some word. In Android, for example, the search is fast and responsive.

Music Fan

In Windows 10, playlists with hundred of songs causes in the App a slow and unresponsive experience when searching some word.    In Android, for example, the search is fast and responsive.

511 Views

0 replies

1 likes

Desktop
Search
  • 511 Views
  • 0 replies
  • 1 likes

Superuser Contribution Synching local files does absolutely nothing.

PlanPremiumCountryUSADevicePixel 3 (N/A)Operating System Windows 10 My Question or IssueChecking to synch and adding a folder does nothing on desktop. Not even a local files menu option. Any help would be greatly appreciated.

Newbie

Plan Premium Country USA Device Pixel 3 (N/A) Operating System  Windows 10   My Question or Issue Checking to synch and adding a folder does nothing on desktop. Not even a local f...

Jeremy

Spotify Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Play button not working when switching between albums

Often, when I finish listening to an album and try to start another one, nothing happens when I press the large play button or try to play an individual song. If I close spotify and reopen it, then it works fine.

Newbie

Often, when I finish listening to an album and try to start another one, nothing happens when I press the large play button or try to play an individual song. If I close spotify and reopen it, then i...

262 Views

0 replies

0 likes

Desktop
Other
  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Streaming quality keeps changing

This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here is that it keeps changing to the low streaming quali...

Newbie

This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here i...

Jeremy

Spotify Legend

905 Views

1 replies

1 likes

  • 905 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files don't appear.

Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have searched for help on Spotify and it just redirects ...

Casual Listener

Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have ...

Ivan

Spotify Legend

507 Views

1 replies

0 likes

appear
files
local
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't react properly to Cortana's command to "play music"

PlanPremiumCountryCzechiaDeviceDELL XPS 13 9370Operating SystemWindows 10 My Question or IssueWhenever I say "Hey Cortana, play music", she just brings Spotify window to focus and the playback stops if it was playing before, or simply doesn't start p...

Roadie

Plan Premium Country Czechia Device DELL XPS 13 9370 Operating System Windows 10   My Question or Issue Whenever I say "Hey Cortana, play music", she just brings Spotify window to focu...

Jeremy

Spotify Legend

517 Views

1 replies

0 likes

Cortana
voice
Windows
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Follow artist broken

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work.Sometimes I can see the the newly added artists in the library section, but when I restart spotify,...

Casual Listener

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work. Sometimes I can see the the newly added artist...

Jeremy

Spotify Legend

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Joe Rogan video player freezes.. why are there ads on PREMIUM?

Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different advertisements which are separate Spotify files.. I s...

Gig Goer

Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different ad...

Madferret

Gig Goer

1414 Views

2 replies

1 likes

  • 1414 Views
  • 2 replies
  • 1 likes

Superuser Contribution (Desktop) Problem with the new update 1.1.51 Can't load the page

My Question or IssuePlease since I got this new update 1.1.51.380 I have this issue where I got theOoops can't load page and the social bar not showing + my name and pic not showing replaced by Spotify ID e.g. :8wzaksc6dwdxsfd So I have to log out an...

Casual Listener

My Question or Issue Please since I got this new  update 1.1.51.380 I have this issue where I got the Ooops can't load page and the social bar not showing + my name and pic not showi...

Ivan

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player] [BUG] How to get rid of this unnecessary section that blocks my Playlist

PlanFreeCountryIndiaDeviceHP laptop Operating SystemWindows 10 My Question or IssueI keep finding this unnecessary Division section that comes over the Playlist that I play on the Web Player, I opened the player on both Google Chrome and Brave Browse...

Visitor

Plan Free Country India Device HP laptop  Operating System Windows 10   My Question or Issue I keep finding this unnecessary Division section that comes over the Playlist that I p...

Ver

Spotify Legend

629 Views

1 replies

0 likes

bug
Desktop
Web Player
  • 629 Views
  • 1 replies
  • 0 likes

[Desktop][Other] THE SONG IS NOT PLAYING

PLANFREECOUNTRYINDIAOPERATING SYSTEMWINDOWS 10 64 BIT PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHINGI AM REALLY SAD I TRIED ALL THE THINGS INCLUDING1. REINSTALLING LATEST VERSION2.LOG OUT AND LOG IN3.TRIED INSTALLING FRROM OFFLINE I...

Visitor

PLAN FREE COUNTRY INDIA OPERATING SYSTEM WINDOWS 10 64 BIT   PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHING I AM REALLY SAD I TRIED ALL THE THINGS INCLUDING 1. REI...

255 Views

0 replies

0 likes

Desktop
Other
  • 255 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify switches to a random song

PlanPremiumCountryDEDeviceDesktopOperating SystemWindows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then mutes itself and can't be unmuted even if I switch songs. It can only be ...

Casual Listener

Plan Premium Country DE Device Desktop Operating System Windows 10   Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then...

dfd1717

Newbie

11545 Views

13 replies

7 likes

  • 11545 Views
  • 13 replies
  • 7 likes

Superuser Contribution podcast video so large it's obscuring individual podcast titles

Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.

Casual Listener

  Can not see the list of Joe Rogan podcasts  Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...

Novy

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

Visitor

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...

Ivan

Spotify Legend

635 Views

1 replies

1 likes

  • 635 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving playlist name - always adding "2"

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". I know, that it should add "2" when the same name of playlist is already sav...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue When I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". ...

blakers42

Music Fan

1122 Views

3 replies

1 likes

  • 1122 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

Regular

Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...

Mihail

Spotify Legend

1024 Views

5 replies

0 likes

  • 1024 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

Newbie

My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...

Jeremy

Spotify Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

Newbie

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...

Mihail

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

Music Fan

Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...

Jeremy

Spotify Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Create similar Playlist" not creating any new playlists

My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...

Regular

My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...

adesida

Regular

5247 Views

8 replies

3 likes

create similar
not creating
similar playlist
  • 5247 Views
  • 8 replies
  • 3 likes