Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116756 Views
82 replies
27 likes

116756 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112644 Views
291 replies
22 likes

112644 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8813 Views
1 replies
6 likes

8813 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149801 Views
0 replies
26 likes
Mac
Windows

149801 Views
0 replies
26 likes

Solved!! Clicking cover art jumps to wrong song/position when playlist is sorted

Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location where the current song is (marked in green). That way ...

Edwin71
Music Fan
Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location whe...
2021-01-11 11:00:37 PM
2021-01-12 8:42:49 AM
Edwin71
Music Fan
621 Views
2 replies
0 likes
sorting

621 Views
2 replies
0 likes

Superuser Contribution Spotify is not responsive with 1.1.8.439.g8502297d (05 Jun 2019) onwards.

PlanPremiumCountryItalyDevicedesktop PC(i5-7500,16gb RAM,SSDOperating SystemWindows 10 PRO x64 My IssueWith version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problemWith version 1.1.8.439.g8502297d (05 Jun 2019), at the first start it is ok, from...

jeffbwhite
Regular
Plan Premium Country Italy Device desktop PC(i5-7500,16gb RAM,SSD Operating System Windows 10 PRO x64 My Issue With version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problem Wit...
2020-12-27 1:10:08 PM
2021-01-11 12:23:45 AM
CarlosE
Moderator
1637 Views
17 replies
1 likes

1637 Views
17 replies
1 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

RonnieSkylar
Casual Listener
Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10) My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...
2020-12-15 8:07:58 PM
2021-01-11 9:31:39 PM
CarlosE
Moderator
633 Views
3 replies
2 likes
Desktop
Ongoing Issues
Premium

633 Views
3 replies
2 likes

Superuser Contribution New PC version - Copy and Paste into Playlist at selected position

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueA few months ago my PC version of Spotify App was very kindly updated to the new shiny version.In the old version I could copy a track and paste it into any position in a play...

red3-99
Newbie
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue A few months ago my PC version of Spotify App was very kindly updated to the new shiny version. In...
2021-01-10 4:58:43 PM
2021-01-11 6:54:28 PM
CarlosE
Moderator
471 Views
1 replies
1 likes

471 Views
1 replies
1 likes

Superuser Contribution Playlist sorted by date always starts with the oldest song

PlanPremiumCountryGermanyDeviceComputerOperating SystemWin 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or IssueFor about a week now, the songs in the playlist have stopped playing in the correct order. I always sort my playlist with the da...

Tomy_93
Gig Goer
Plan Premium Country Germany Device Computer Operating System Win 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or Issue For about a week now, the songs in the playlist have...
2020-03-12 3:41:23 PM
2021-01-11 3:50:48 PM
Ver
Spotify Legend
2382 Views
8 replies
4 likes

2382 Views
8 replies
4 likes

Solved!! Discover Weekly - will not update

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...

hussotters
Casual Listener
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstal...
2021-01-04 2:32:43 PM
2021-01-11 3:14:54 PM
hussotters
Casual Listener
933 Views
4 replies
0 likes
Discover Weekly
Spotify
Update

933 Views
4 replies
0 likes

Solved!! Arrow navigation at about gallery doesn't work

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueArrow navigation at about photo gallery doesn't work

pgood
Visitor
Plan Free Country Russia Device Desktop PC Operating System Windows 10 My Question or Issue Arrow navigation at about photo gallery doesn't work
2020-11-02 8:41:43 AM
2021-01-11 11:05:16 AM
goldcd
Casual Listener
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

[Desktop] keeps turning off after 5-10 seconds

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes on and on. I have tried to uninstall and reinstall S...

MusicNut
Visitor
While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes o...
2021-01-10 10:51:29 AM
2021-01-11 8:03:16 AM
Billy-J
Spotify Star
341 Views
1 replies
0 likes
Desktop

341 Views
1 replies
0 likes

Superuser Contribution pixel earbuds can't pause play or skip songs on laptop

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I can only change the volume, I can't pause, play or skips songs with my pixel earbuds...

1119374494
Visitor
Plan Premium Country UK Device HP Laptop Operating System Windows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I c...
2021-01-09 11:59:59 PM
2021-01-10 12:56:13 AM
Eni
Moderator
1054 Views
1 replies
1 likes

1054 Views
1 replies
1 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

demonox8
Visitor
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...
2021-01-09 10:19:14 PM
2021-01-10 12:33:58 AM
Eni
Moderator
431 Views
1 replies
0 likes
bug
queue

431 Views
1 replies
0 likes

Sound quality issue

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows the details could give a bit more insight. About a...

Hirsch2k
Casual Listener
I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows...
2019-08-01 8:24:24 PM
2021-01-10 7:16:50 PM
CHandler22
Casual Listener
2325 Views
2 replies
5 likes

2325 Views
2 replies
5 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

sonikk
Casual Listener
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...
2021-01-10 3:39:48 PM
2021-01-10 3:55:45 PM
AdamDamon
Spotify Star
475 Views
1 replies
1 likes

475 Views
1 replies
1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

RoelJanssens
Regular
Operating System Windows 10 My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify ...
2020-10-17 5:11:30 PM
2021-01-10 2:56:11 PM
Ver
Spotify Legend
1477 Views
9 replies
2 likes
connect to a device

1477 Views
9 replies
2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

1990eam
Casual Listener
I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...
2021-01-08 10:17:28 PM
2021-01-09 12:58:58 AM
Eni
Moderator
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

jkim545
Gig Goer
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...
2021-01-08 6:44:31 PM
2021-01-09 12:45:53 AM
Novy
Moderator
1298 Views
7 replies
0 likes

1298 Views
7 replies
0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

ATLW
Regular
Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....
2021-01-08 6:45:33 PM
2021-01-09 7:42:24 PM
Novy
Moderator
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

enilihp
Visitor
Plan Premium Country Germany Operating System Windows 10 Pro (PC) My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...
2021-01-09 4:02:51 PM
330 Views
0 replies
0 likes
desktop version
local files

330 Views
0 replies
0 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

V3ptur
Regular
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...
2021-01-07 3:01:07 AM
2021-01-08 5:24:27 PM
Xenia
Moderator
3332 Views
1 replies
1 likes
fullscreen button
Windows 10 Application

3332 Views
1 replies
1 likes

Superuser Contribution Lost features and different appearence

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSo one day the entire appearance of my spotify changed. And a lot of features on the tab to the left are gone. For example I don't have the "recently added" tab. I only ha...

user-removed
Visitor
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue So one day the entire appearance of my spotify changed. And a lot of features on the tab to the...
2021-01-06 7:12:46 PM
2021-01-08 4:39:57 PM
Novy
Moderator
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Superuser Contribution Allow Duplicate Followed-List References Into Multiple Folders

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder or subfolder. But, once that is done, I can't add ...

nysteve
Roadie
Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder...
2021-01-04 1:41:03 AM
2021-01-08 3:57:32 PM
Novy
Moderator
416 Views
1 replies
0 likes
folder list
Folder Playlist

416 Views
1 replies
0 likes

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