Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I would like to report 3 bugs

Solved!

I would like to report 3 bugs

Plan

Premium

Country

Brazil

Operating System

(Windows 10)

My Question or Issue

Hello Spotify Team,

1º Bug: When app starts, shows "NaN" on times of the music below

 

2º Bug: The link redirect from menu, goes to 404 page (Página não encontrada - Spotify)

( 3 dots-on-left-top) >> Help >> Spotify Community


3ª "Bug": When I was trying to find out how to report bugs. I was curious to see the jobs available. And I found something "strange". The classification of "Mexico City" is as "South America". But... Mexico is in "North America" rsrs

 
link-bug-spotify.jpg
NaN-bug-spotify.jpg
Reply

Accepted Solutions
Marked as solution

Hey there @lucasferronato,

 

Thanks for reaching out to the Community and welcome!

 

Regarding the first issue, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.

 

About the rest, thanks for pointing them out. We've reported it to the right folks to be looked into.

 

Let us know how it goes or if you have any questions.

 

Cheers.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

1 Reply
Marked as solution

Hey there @lucasferronato,

 

Thanks for reaching out to the Community and welcome!

 

Regarding the first issue, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.

 

About the rest, thanks for pointing them out. We've reported it to the right folks to be looked into.

 

Let us know how it goes or if you have any questions.

 

Cheers.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random