Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26896 Views
193 replies
16 likes

26896 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2157 Views
1 replies
6 likes

2157 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141290 Views
0 replies
26 likes
Mac
Windows

141290 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56563 Views
0 replies
33 likes
Windows

56563 Views
0 replies
33 likes

Local Files won't play on PC, but will play on Android App

PlanPremiumCountryUSADeviceGalaxy Note 10Operating SystemWindows 10 Pro NVersion 1909 My Question or IssueHello,My Spotify will not play music (Local Files) on my PC, but will play them on my phone (Galaxy Note 10). Syncing Local Files also works per...

Mokuwu
Visitor
Plan Premium Country USA Device Galaxy Note 10 Operating System Windows 10 Pro N Version 1909 My Question or Issue Hello, My Spotify will not play music (Local Files) on my PC, but...
2020-07-25 10:47:29 AM
184 Views
0 replies
0 likes

184 Views
0 replies
0 likes

All my liked songs are suddenly lost, please help !

PlanFreeCountryLatviaDeviceLenovo LaptopOperating SystemWindows 10 Home, 64 bit. My Question or IssueEverything has worked very well for me with Spotify until few days ago.I tried to listen some of my liked songs, but instead of my song list, ''Your ...

HooptieHoop
Visitor
Plan Free Country Latvia Device Lenovo Laptop Operating System Windows 10 Home, 64 bit. My Question or Issue Everything has worked very well for me with Spotify until few days ago. ...
2020-07-25 4:45:53 AM
2020-07-25 5:44:51 AM
Billy-J
Spotify Star
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Spotify Conecct doesn't show Desktop App

PlanPremiumCountryBrazilDevice(PC)Operating System(iWindows 10) My Question or Issuefor a while I'm having problems with the 'Spotify Connect' feature, on none of my devices can I view the desktop application. when on the same computer through the we...

lucasfrezh
Casual Listener
Plan Premium Country Brazil Device (PC) Operating System (iWindows 10) My Question or Issue for a while I'm having problems with the 'Spotify Connect' feature, on none of my ...
2020-07-24 10:26:47 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Home button disappeared

PlanPremiumCountry RomaniaDevicePCOperating SystemWin 10 My Question or Issue way did the home button disappeared for around 2-3 days ago and how do i get it back ? already try to reinstall spotify but no button on pc , just on my phone

bogdanz
Regular
Plan Premium Country Romania Device PC Operating System Win 10 My Question or Issue way did the home button disappeared for around 2-3 days ago and how do i...
2018-09-27 7:05:52 PM
2020-07-24 7:39:04 PM
bogdanz
Regular
964 Views
5 replies
1 likes

964 Views
5 replies
1 likes

Doesn't find track in Windows app, but finds it in "open.spotify.com"

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueDoesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screenshots.

Oleg4
Casual Listener
Plan Free Country Russia Device PC Operating System Windows 10 My Question or Issue Doesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screensh...
2020-07-24 7:55:32 AM
2020-07-24 12:37:40 PM
Oleg4
Casual Listener
268 Views
2 replies
0 likes

268 Views
2 replies
0 likes

Solved!! Cannot find Chromecast from Windows desktop app

PlanPremiumCountryGermanyDeviceHPOperating SystemWindows 10 My Question or IssueNot able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the Android app, find Chromecast there and then eventually I can use it from deskto...

fedenrico
Music Fan
Plan Premium Country Germany Device HP Operating System Windows 10 My Question or Issue Not able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the And...
2020-07-21 2:57:53 PM
2020-07-24 10:43:34 AM
Soundofus
Spotify Star
841 Views
3 replies
0 likes

841 Views
3 replies
0 likes

Superuser Contribution Spotify keeps stopping due to ads?

Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad. Started clicking on the ad when it does this and it seems to always be a Nissan Ad.I'm currently getting around it by closing Spotify and reopening it to...

SB51
Newbie
Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad. Started clicking on the ad when it does this and it seems to always be a Nissan Ad. I'm curren...
2018-04-20 1:03:07 PM
2020-07-24 8:20:35 AM
Ivan
Spotify Legend
2480 Views
2 replies
1 likes

2480 Views
2 replies
1 likes

Spotify Friend Activity Randomly Disappears

Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify actively. Is this true? Thank you. (It's been 6 days since they ...

b_order
Casual Listener
Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify acti...
2020-07-23 8:33:39 PM
2020-07-24 2:03:54 AM
rawrpineapple11
Newbie
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

About liked songs dissapearing

A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don't know what you bring with new update too. So at least until you fi...

wikk
Music Fan
A lot of people have this problem on their phones or windows client for weeks and we don't get any offical message or solution from spotify. It's still Under investigation but we don'...
2020-07-23 6:00:10 PM
206 Views
0 replies
3 likes

206 Views
0 replies
3 likes

Liked songs and albums do not display

PlanFreeCountryRussiaDevice Operating SystemWindows 10 My Question or IssueLiked albums and songs do not display. They display normally on mobile and web player.I tried to re-add them but nothing worked

MinhAnhAri
Casual Listener
Plan Free Country Russia Device Operating System Windows 10 My Question or Issue Liked albums and songs do not display. They display normally on mobile and web player. I trie...
2020-07-18 8:51:01 PM
2020-07-23 5:49:33 PM
wikk
Music Fan
783 Views
7 replies
3 likes

783 Views
7 replies
3 likes

Solved!! Spotify stuck on offline

PlanPremiumCountrythe NetherlandsDeviceHp Probook 450, Operating SystemWindows 10 My Question or Issue My spotify is stuck in Offline mode it seems, I almost can't do anything no radio no daily mix and stuff. It just says offline, i have tried reinst...

Bjumy
Casual Listener
Plan Premium Country the Netherlands Device Hp Probook 450, Operating System Windows 10 My Question or Issue My spotify is stuck in Offline mode it seems, I almost can'...
2018-07-10 2:27:34 PM
2020-07-23 4:37:52 PM
xanax_princess_
Visitor
8181 Views
6 replies
1 likes

8181 Views
6 replies
1 likes

Superuser Contribution Older songs becoming re added randomly throughout playlist

PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueRecently I have been experiencing the issue where older songs within my playlist are having their dates becoming bumped up as if I had just added them.

StirFryTy
Newbie
Plan Premium Country Canada Device iPhone 10 Operating System Windows 10 My Question or Issue Recently I have been experiencing the issue where older songs within my playlist...
2020-06-17 9:01:52 AM
2020-07-23 2:33:13 PM
Elena
Moderator
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Cover art showing up on some songs but not all - local files on iPhone

PlanPremiumSweden Device(iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is there any way I can fix this?

alannino99
Newbie
Plan Premium Sweden Device (iPhone 11) I downloaded one album where I can only see the cover art on one of the songs, every other song has that empty no cover look. Is th...
2020-07-23 1:44:35 PM
150 Views
0 replies
0 likes

150 Views
0 replies
0 likes

Superuser Contribution Playlist and profile picture bug

PlanFreeCountryMalaysiaOperating SystemWindows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whenever I try to change my profile picture on the desktop app, the profile pictur...

andrengzw2324
Visitor
Plan Free Country Malaysia Operating System Windows 10 Hi there, Sorry to bother. I'm currently a free user using a Windows 10. The issue that I am currently facing is that whe...
2020-06-13 3:53:57 PM
2020-07-23 11:50:38 AM
Elena
Moderator
1419 Views
1 replies
1 likes

1419 Views
1 replies
1 likes

Superuser Contribution Unable to hear Spotify with headphones on Windows 10

PlanFPremiumCountryUSADevicen/aOperating Systemwindows 10 desktop My Question or IssueWhen I click play the music starts but I don't hear anything. It works perfectly fine without headphones but nothing comes through the headphones. I tried setting t...

Vizionblind
Casual Listener
Plan FPremium Country USA Device n/a Operating System windows 10 desktop My Question or Issue When I click play the music starts but I don't hear anything. It works perfectly fine wi...
2020-07-23 5:53:27 AM
2020-07-23 11:26:43 AM
Elena
Moderator
4641 Views
1 replies
0 likes

4641 Views
1 replies
0 likes

Superuser Contribution Can't find my mp3 folder when trying to add them to spotify

PlanPremiumDeviceDell VostroOperating SystemWindows 10 My Question or IssueI always sorted my mp3's in folders according to their publishing formats (one folder for singles, one for albums etc.) Lately i started sorting them by Bands (Rammstein songs...

Makodero
Visitor
Plan Premium Device Dell Vostro Operating System Windows 10 My Question or Issue I always sorted my mp3's in folders according to their publishing formats (one folder for singl...
2020-07-20 10:43:49 PM
2020-07-23 8:58:17 AM
Elena
Moderator
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

How do I block Korn from playing?

How do I block Korn from playing. I hate Korn.

kristustf
Casual Listener
How do I block Korn from playing. I hate Korn.
2020-07-23 2:03:40 AM
2020-07-23 3:08:59 AM
Billy-J
Spotify Star
302 Views
3 replies
0 likes

302 Views
3 replies
0 likes

Superuser Contribution Windows Store bug / Let us also change the cache directory

PlanPremiumDevicePCOperating SystemWindows 10 / 1909 My Question or IssueHello!1. Android app have a "clean cache" button, but why it haven't in desktop version? It will be cool if you make the function of clearing the cache in Windows app. I clean i...

Sh1kuren
Regular
Plan Premium Device PC Operating System Windows 10 / 1909 My Question or Issue Hello! 1. Android app have a "clean cache" button, but why it haven't in desktop version? It ...
2020-07-19 5:36:14 PM
2020-07-22 5:33:09 PM
Sh1kuren
Regular
701 Views
2 replies
0 likes

701 Views
2 replies
0 likes

Superuser Contribution I can reliably log in, but then it always says i'm offline

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues, but the app just constantly says "offline". If i'm offline how am I lo...

wasted_username
Regular
Plan Premium Country UK Operating System Windows 10 My Question or Issue I can log in fine, and log out and log in again, so I know I am not having connection issues or firewall issues...
2020-07-22 12:13:11 PM
2020-07-22 4:58:41 PM
Elena
Moderator
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Superuser Contribution when opening spotify it prompts for login

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the firs...

keystolen
Newbie
When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year o...
2020-07-21 12:29:35 AM
2020-07-22 3:17:22 PM
Elena
Moderator
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

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