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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83911 Views

40 replies

68 likes

  • 83911 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795832 Views

505 replies

64 likes

  • 795832 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23973 Views

25 replies

7 likes

  • 23973 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3063 Views

0 replies

4 likes

  • 3063 Views
  • 0 replies
  • 4 likes

Superuser Contribution Playlist limit seems to be completely random

I thought the playlist limit was supposed to be 10 000 songs?I never really gave it much though before, whenever I got the message that a playlist was full, I just created a new one, but today I checked when my movie soundtrack list also became full,...

Casual Listener

I thought the playlist limit was supposed to be 10 000 songs? I never really gave it much though before, whenever I got the message that a playlist was full, I just created a new one, but today I ch...

Ver

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution When changing song on google home, the song will change but the UI gets stuck

PlanPremiumCountryDenmarkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueThis is something that irritates me. On windows spotify client when I change song, the gets stuck and I can't see what so...

Music Fan

Plan Premium Country Denmark Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue This is something that irritates me. On windo...

Ver

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution accesspoint:19 I want Login desktop

PlanPremium Duo CountrySouth Korea DeviceSamsung Galaxy 9, Galaxy Tab 7 plus Operating SystemWindows 10 My Question or Issue When I try to log in from the desktop, an error message "accesspoint:19" pops up and I cannot log in. This problem has been g...

Newbie

  Plan Premium Duo   Country South Korea   Device Samsung Galaxy 9,   Galaxy Tab 7 plus   Operating System Windows 10   My Question or Issue   W...

user-removed

Not applicable

936 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Recently Added Songs

PlanPremiumCountryUnited StatesDeviceASUS 2in1 LaptopOperating SystemWindows 10 My Question or IssueI can't sort the song in a playlist by recently added songs. I want my most recent added songs at top and there isn't an option for that. I can do dat...

Newbie

  Plan Premium Country United States Device ASUS 2in1 Laptop Operating System Windows 10   My Question or Issue I can't sort the song in a playlist by recently added songs. I wan...

Alex

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make selection in playlists work properly

Premium GermanyWindows PC My Question or IssueSelection does not work as user expect it: - Ctrl+A does not select all songs on longer lists. It probably only marks the part of the playlist that the spotify client has loaded yet.- Shift does not work ...

Roadie

Premium Germany Windows PC   My Question or Issue Selection does not work as user expect it:   - Ctrl+A does not select all songs on longer lists. It probably only marks the part of t...

JohnnyD4

Roadie

1298 Views

6 replies

1 likes

  • 1298 Views
  • 6 replies
  • 1 likes

Solved!! Impossible de lire les musiques et les radios

Plan: PrimePays: FranceAppareil: pc Windows 10Système d’exploitation: Windows 10 64 bits Bonjour, j’ai souscrit un abonnement spotify mais je n’y arrive pas à lire les musiques (n’importe quels musique) et radios , quand je clique sur lecture rien ne...

Visitor

Plan: Prime Pays: France Appareil: pc Windows 10 Système d’exploitation: Windows 10 64 bits   Bonjour, j’ai souscrit un abonnement spotify mais je n’y arrive pas à lire les musiques (n’impo...

user-removed

Not applicable

1117 Views

6 replies

0 likes

Music
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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Adding friends

PlanPremiumCountryPolandDevicedesktopOperating SystemWin10 64 My Question or IssueCan't connect to facebook and besides that, how to even add friend who doesn't have facebook account but use spotify?

Casual Listener

Plan Premium Country Poland Device desktop Operating System Win10 64   My Question or Issue Can't connect to facebook and besides that, how to even add friend who doesn't have facebo...

Bob304

Casual Listener

829 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify - Songs crashing while using an Wireless Headset

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi everybody! Hope you are doing fineRecently I've bought an Cloud Stinger Core Wireless 7.1 and I am experiencing some issues while using the Spotify with this headset. The songs tha...

Newbie

Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi everybody! Hope you are doing fine Recently I've bought an Cloud Stinger Core Wireless 7.1 and I am ...

Jeremy

Spotify Legend

425 Views

1 replies

0 likes

Wireless Headset Issue
  • 425 Views
  • 1 replies
  • 0 likes

Desktop App doesn’t respond

PlanFreeCountryGeorgia Operating systemwindos 7 My Question or IssueHello, My spotify desktop app doesn’t respond, when open it I’m able to click on few things, like library or my profile, but after few seconds I’m unable to click on anything, I have...

Newbie

  Plan Free Country Georgia   Operating system windos 7   My Question or Issue Hello, My spotify desktop app doesn’t respond, when open it I’m able to click on few things, li...

Billy-J

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can see video in podcast, but can't hear it.

PlanPremiumCountryUSA DevicePC Desktop AppOperating SystemWindows 10 My Question or IssueI have been having this issue for as long as I have tried playing podcasts in spotify. I am trying to watch the Joe Rogan podcast and the video plays fine, but I...

Casual Listener

Plan Premium Country USA   Device PC Desktop App Operating System Windows 10   My Question or Issue I have been having this issue for as long as I have tried playing podcasts in ...

Eni

Moderator

614 Views

5 replies

0 likes

  • 614 Views
  • 5 replies
  • 0 likes

Question about version 1.1.54.592 gc0b20638

This is the latest version I received on my WIN 10 PC version. I am a premium user, and this is very frustrating not to be able to see the new feature with filters for my Favorites playlist. Same goes for my Android mobile app. Favorites show up but ...

Regular

This is the latest version I received on my WIN 10 PC version. I am a premium user, and this is very frustrating not to be able to see the new feature with filters for my Favorites playlist. Same goe...

770 Views

0 replies

0 likes

  • 770 Views
  • 0 replies
  • 0 likes

Superuser Contribution Blank entries showing in source directory list for local files

PlanPremiumCountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or IssueWhen trying to add new source directories for local files, I notice that I have some blank entries in the list of local file source directories, I'd like to clean...

Regular

Plan Premium Country United Kingdom   Device PC Operating System Windows 10   My Question or Issue When trying to add new source directories for local files, I notice that I have...

Mihail

Spotify Legend

1350 Views

9 replies

0 likes

  • 1350 Views
  • 9 replies
  • 0 likes

Solved!! Help with multiple artists on one local file?

Hello all, I've been having an issue with some of my recently added local files. You see, in an effort to satisfy my constant need for categorisation and organisation, I decided to use Audacity to add proper names, artists, release years, etc. to the...

Regular

Hello all, I've been having an issue with some of my recently added local files. You see, in an effort to satisfy my constant need for categorisation and organisation, I decided to use Audacity to ad...

Sebasty

Community Legend

3627 Views

1 replies

2 likes

  • 3627 Views
  • 1 replies
  • 2 likes

Superuser Contribution Bug: scroll goes to the bottom of "Overview"

Version: 1.0.54.1079.g3809528eIt seems to be the new bug to me, but I can't say for sure. It is such annoyance to see the scroll going to the bottom page after you press Back button. Steps to reproduce:1. Open some artist's page. (We are on "overview...

Visitor

Version: 1.0.54.1079.g3809528e It seems to be the new bug to me, but I can't say for sure.   It is such annoyance to see the scroll going to the bottom page after you press Back but...

Jeremy

Spotify Legend

1887 Views

6 replies

23 likes

Windows
  • 1887 Views
  • 6 replies
  • 23 likes

Solved!!Superuser Contribution None of my local songs are working.

Plan Premium Country Bulgaria Device Asus Rog laptop Operating System Windows 10 My Question or Issue So I've tried importing my local songs after a clean windows 10 install on my new laptop and NONE of them work. I've tried everything that was sugge...

Music Fan

Plan Premium Country Bulgaria Device Asus Rog laptop Operating System Windows 10   My Question or Issue So I've tried importing my local songs after a clean windows 10 instal...

Alex

Spotify Legend

3014 Views

24 replies

1 likes

Desktop
local files
  • 3014 Views
  • 24 replies
  • 1 likes

Superuser Contribution Spoitfy change de musique seul

Bonjour,Depuis hier soir,Que je sois sur mon ordinateur windows (déconnecté de mon téléphone), ou sur mon téléphone android (déconnecté de mon ordinateur)Au bout de quelques minutes, en pleine chanson, une autre musique se met et toujours de la même ...

Visitor

Bonjour, Depuis hier soir, Que je sois sur mon ordinateur windows (déconnecté de mon téléphone), ou sur mon téléphone android (déconnecté de mon ordinateur) Au bout de quelques minutes, en pleine ...

Jeremy

Spotify Legend

10243 Views

9 replies

1 likes

  • 10243 Views
  • 9 replies
  • 1 likes

Superuser Contribution Podcasts keep skipping ahead - A podcast only only plays for a couple minutes before skipping ahead

PlanPremiumCountry - United States Device(HP Elitebook)Operating System(Windows 10 Pro) My Question or IssueI'm using the Spotify app on my PC and podcasts only play for a couple minutes before going to the next one in chronological order.

Casual Listener

Plan Premium Country - United States   Device (HP Elitebook) Operating System (Windows 10 Pro)   My Question or Issue I'm using the Spotify app on my PC and podcasts only play for...

Mihail

Spotify Legend

5370 Views

5 replies

4 likes

  • 5370 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Many albums now coming up as "not found"

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individual tracks can be accessed from the list of search re...

Music Fan

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individua...

CarlosE

Spotify Legend

9111 Views

77 replies

30 likes

Windows
  • 9111 Views
  • 77 replies
  • 30 likes

Solved!!Superuser Contribution Can i get the spotify new ui in desktop version?

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueI have seen a new ui into my friends library of his spotify account on pc and i found out that this is beta testing. How can i get into this program to test this n...

Regular

Plan Premium Country USA Device Windows 10 PC Operating System Windows 10   My Question or Issue I have seen a new ui into my friends library of his spotify account on pc and i found o...

Eni

Moderator

968 Views

1 replies

1 likes

  • 968 Views
  • 1 replies
  • 1 likes

Can I delete all of my playlists?

I made a messy mistake with itunes and figure it will just be quicker to start over.... What's the quickest way to delete all of my playlists without mannuly deleting how ever many hundreds there are. thanks Beau

Casual Listener

I made a messy mistake with itunes and figure it will just be quicker to start over.... What's the quickest way to delete all of my playlists without mannuly deleting how ever many hundreds there are...

roeske83

Casual Listener

44891 Views

11 replies

1 likes

Windows
  • 44891 Views
  • 11 replies
  • 1 likes