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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135233 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135233 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51852 Views
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  • 32 likes
  • Windows
  • 51852 Views
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Superuser Contribution Windows 7: Sotify hide volume control icon in systray

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?

  • Newbie
  • Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's...
  • Ivan
  • Spotify Legend
  • 637 Views
  • 3 replies
  • 0 likes
  • 637 Views
  • 3 replies
  • 0 likes

All playlists available

PlanPremiumCountry Netherlands DevicePCOperating SystemWindows 10 My Question or Issue I want to see all the playlists from the user The Sound of Spotify.In the list of Public Playlistst I only see the first 200 lists, but they have more than 3000 li...

  • Regular
  • Plan Premium Country Netherlands   Device PC Operating System Windows 10     My Question or Issue   I want to see all the playlists from the user The Sound of Spotify....
  • Edsworld
  • Regular
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Problems with playback on windows

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating System Windows 10 My Question or IssueI'm having trouble using Spotify on the desktop, I can use it normally on my phone and on the desktop when the sound comes out on the monitor, but when I put it...

  • Newbie
  •   Plan Premium Country Brazil Device Redmi Note 7 Operating System  Windows 10   My Question or Issue I'm having trouble using Spotify on the desktop, I can use it normally...
  • mAbdelkafy
  • Visitor
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Superuser Contribution Heart icon is not changing after adding/removing song to liked ones

PlanPremiumCountryPolandDevicehp laptopOperating SystemWindows 10,app version 1.1.25.559.g85cf5e4c Step to reproduce:1. Go to one of playlist2. Play one of song3. Click heart icon in bottom left corner -> song is added to liked ones4. Click one more ...

  • Casual Listener
  • Plan Premium Country Poland Device hp laptop Operating System Windows 10, app version 1.1.25.559.g85cf5e4c   Step to reproduce: 1. Go to one of playlist 2. Play one of song 3. Click...
  • krecikos87
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Fichier musique téléchargée corrompu impossible à lire

PlanPremiumCountryFranceOperating System(Windows 7) My Question or IssueBonjour,Je me suis abonnée pour télécharger des musiques.Malheureusement les fichiers téléchargés sont corrompus.Impossible de les lire !Une seule musique téléchargée → une dizai...

  • Visitor
  • Plan Premium Country France Operating System (Windows 7)   My Question or Issue Bonjour, Je me suis abonnée pour télécharger des musiques. Malheureusement les fichiers téléchargés sont...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
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Superuser Contribution Random Malware in Spotify App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since the past week I randomly had this (what I assume is) malware popup in my desktop app. ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Mario
  • Spotify Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Ads screws up my multiple screen settings

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI use the desktop app a lot at work, where I have 3 computer screens (monitors). I have arranged the windows the way I want on all 3 screens. But whenever an ads sho...

  • Newbie
  • Plan Free/Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue I use the desktop app a lot at work, where I have 3 computer screens (monitors). I have a...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Solved!! Desktop app playlist numbers don't match with iOS app

Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...

  • Casual Listener
  • Plan - Premium Country - RO   Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1   On the iPhone app it seems that my playlists are up to date with songs t...
  • OneByBoo
  • Community Legend
  • 882 Views
  • 3 replies
  • 0 likes
  • iOS
    Playlist
    playlist number
    Windows 10
  • 882 Views
  • 3 replies
  • 0 likes

Issue With The Application Not Working With A Certain AD

PlanFreeCountry DeviceHP Notebook 15Operating SystemWindows 10 My Question or IssueI'm having issues reporting and Eastern University ads because every time this ad starts everything completely stops. It doesn't play the ad or anything. I literally h...

  • Visitor
  • Plan Free Country   Device HP Notebook 15 Operating System Windows 10   My Question or Issue I'm having issues reporting and Eastern University ads because every time this ad star...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Sound stops when stopping with bluetooth

Hi,I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth.When stopping the music (either from the app or the headset), the whole sound of ...

  • Newbie
  • Hi, I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth. When stopping the music (e...
  • 277 Views
  • 0 replies
  • 0 likes
  • bluetooth
    sound loss
    Windows 10
  • 277 Views
  • 0 replies
  • 0 likes

Songs Not Scorbbling to Last.fm

PlanPremiumCountryUnited KingdomDeviceLenovo Laptop / iPhone 7 PlusOperating SystemWindows 10 / iOS 12.4 My Question or Issue I'm having serious issues scrobbling my music to Last.fm recently. It isn't scrobbling all the music I play which is really ...

  • Music Fan
  •   Plan Premium Country United Kingdom Device Lenovo Laptop / iPhone 7 Plus Operating System Windows 10 / iOS 12.4   My Question or Issue   I'm having serious issues scrobbl...
  • 286 Views
  • 0 replies
  • 3 likes
  • last.fm
    scrobble
  • 286 Views
  • 0 replies
  • 3 likes

Superuser Contribution New Release removes number of listeners per playlist

Hello, PlanPremium DevicePCOperating SystemWindows 10 My Question or Issuenew release was installed today 1.1.25.559.xxxNow, if you try to follow a playlist and watch the number of listeners per artist,this is now gone....Please bring that back, i ne...

  • Regular
  • Hello,   Plan Premium   Device PC Operating System Windows 10   My Question or Issue new release was installed today 1.1.25.559.xxx Now, if you try to follow a playlist and...
  • Jazzwhatever
  • Community Legend
  • 346 Views
  • 2 replies
  • 2 likes
  • 346 Views
  • 2 replies
  • 2 likes

Premium not working. Payment went through

PlanOne year subscription to Premium along student discountCountryIndiaDeviceSamsung A70s HP EnvyOperating System Android 10, Windows 10,etc.) My Question or IssueSubscribed to premium but it isn't working. checked for a second account but it doesn't...

  • Casual Listener
  • Plan One year subscription to Premium along student discount Country India Device Samsung A70s HP Envy Operating System  Android 10, Windows 10,etc.)   My Question or Issue Subscr...
  • Bittencourt
  • Spotify Star
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify can't play right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueSpotify now can't play after installing the Windows software update. What's going on? Edit: Problem was fixed by Spotify.

  • Casual Listener
  • Plan Free Country United States Operating System Windows 10   My Question or Issue Spotify now can't play after installing the Windows software update. What's going on?   Edit: Pr...
  • Ivan
  • Spotify Legend
  • 610 Views
  • 4 replies
  • 0 likes
  • Error
    Windows
  • 610 Views
  • 4 replies
  • 0 likes

Superuser Contribution does not launch

Windows app not working. I click on the icon, seems to start launching the app, but then it closesI've already restarted the computer, but that did not help.

  • Newbie
  • Windows app not working. I click on the icon, seems to start launching the app, but then it closes I've already restarted the computer, but that did not help.
  • Pheeal
  • Music Fan
  • 750 Views
  • 6 replies
  • 2 likes
  • 750 Views
  • 6 replies
  • 2 likes

Trouble uploading my local files to spotify

I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have labeled “Spotify” it says nothing is there when i ...

  • Visitor
  • I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have...
  • OneByBoo
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to start radio

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueUnable to start radio on Win 10 desktop app.It always says "This radio station cannot be started"I tried starting it from my Android phone and radio works there

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Unable to start radio on Win 10 desktop app. It always says "This radio station cannot...
  • KamuiJitsu
  • Casual Listener
  • 498 Views
  • 3 replies
  • 1 likes
  • Radio
  • 498 Views
  • 3 replies
  • 1 likes

Always playing Imunni Compbill Melinnue, won't allow my selction

PlanPremiumCountryUKDeviceWindows 10 laptop (also same on iPhone 8 and iPad)Operating SystemWindows 10 My Question or IssueWhen I start Spotify, it starts playing Imunni Compbill Melinnue (who?) straight away. If I stop it, it starts up the same agai...

  • Visitor
  • Plan Premium Country UK Device Windows 10 laptop (also same on iPhone 8 and iPad) Operating System Windows 10   My Question or Issue When I start Spotify, it starts playing Imunni Comp...
  • Brunelicia
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adds a playlist on it's own and plays it automatically, if removed it happens repeatedly.

PlanPremiumCountry SwedenDeviceS9+ and Desktop.Operating SystemWin7 and whatever S9+ uses. My Question or Issue About a week ago Spotify began adding playlists automatically and auto-playing them randomly, and switching songs before they finish. Note...

  • Regular
  •   Plan Premium Country  Sweden Device S9+ and Desktop. Operating System Win7 and whatever S9+ uses.   My Question or Issue  About a week ago Spotify began adding playli...
  • Guido
  • Spotify Legend
  • 3618 Views
  • 11 replies
  • 0 likes
  • 3618 Views
  • 11 replies
  • 0 likes

Spotify Downloaded player not playing songs

.PlanPremiumCountryUnited KingdomDeviceWindows Desktop PcOperating SystemWindows 10 My Question or IssueI have uninstalled and reinstalled spotify on my pc a number of times now and the issue , where songs wont play and it wont always connect to my p...

  • Casual Listener
  • . Plan Premium Country United Kingdom Device Windows Desktop Pc Operating System Windows 10   My Question or Issue I have uninstalled and reinstalled spotify on my pc a number of time...
  • OneByBoo
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes