Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 92634 Views
  • 81 replies
  • 27 likes
  • 92634 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103271 Views
  • 291 replies
  • 22 likes
  • 103271 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7511 Views
  • 1 replies
  • 6 likes
  • 7511 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147995 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147995 Views
  • 0 replies
  • 26 likes

Superuser Contribution USA Spotify Premium using Windows 10 on Dell tower won't play folders on Sonos speaker.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • mwenz
  • Casual Listener
  • 472 Views
  • 4 replies
  • 0 likes
  • 472 Views
  • 4 replies
  • 0 likes

Superuser Contribution Annoying scrolling problem (Windows Version)

PlanPremiumCountryDenmarkDevice(PC)Operating System(Windows 10) My Question or Issue:When using backbutton/backspace on my mouse, the previous page loads but scrolls automatic all the way to the bottom for no reason. This problem has been going on fo...

  • Casual Listener
  • Plan Premium Country Denmark Device (PC) Operating System (Windows 10)   My Question or Issue: When using backbutton/backspace on my mouse, the previous page loads but scrolls automati...
  • Alex
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

image.png image.png image.png image.png
  • Casual Listener
  • Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as se...
  • Alex
  • Spotify Legend
  • 923 Views
  • 2 replies
  • 0 likes
  • Android
    Cross-Platform Issue
    Desktop
    Duo Mix
    iOS
    Premium
  • 923 Views
  • 2 replies
  • 0 likes

Superuser Contribution None of the Songs will play

PlanPremium FamilyCountryGermanyDevice(in Attachments)Operating System(Windows 10) My Question or IssueAlright so I think my Spotify is completely useless at the moment. It won't play any songs besides local ones that I have installed on my pc. I alr...

  • Casual Listener
  • Plan Premium Family Country Germany Device (in Attachments) Operating System (Windows 10)   My Question or Issue Alright so I think my Spotify is completely useless at the moment. It w...
  • Alex
  • Spotify Legend
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded song appears in local files and playlists, but the song does not actually play

PlanPremiumCountryUSADevice(Windows Desktop)Operating System(Windows 10) My Question or IssueWhen I download a song, it appears on my local files, and looks playable. When I select the song, it does not play and simply remains at 0:00. I can move aro...

  • Casual Listener
  • Plan Premium Country USA Device (Windows Desktop) Operating System (Windows 10)   My Question or Issue When I download a song, it appears on my local files, and looks playable. When I ...
  • Jack133
  • Casual Listener
  • 590 Views
  • 4 replies
  • 0 likes
  • 590 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast episode-lists bugging out/can't scroll

PlanFree/PremiumCountryUSADeviceDell and HP laptopsOperating SystemWindows 10 My Question or IssueEvery time I go to a podcast's episode list and try to scroll through it, the scroll bar bugs out and starts vibrating back and forth and flashing, so I...

  • Casual Listener
  • Plan Free/Premium Country USA Device Dell and HP laptops Operating System Windows 10   My Question or Issue Every time I go to a podcast's episode list and try to scroll through it, th...
  • CarlosE
  • Moderator
  • 2790 Views
  • 23 replies
  • 4 likes
  • 2790 Views
  • 23 replies
  • 4 likes

Superuser Contribution local files dont sync new songs but recognize deleted files. Also local files playlist is gone now

premium, US, windows 10 (installed AGAIN today), android (samsung galaxy s9)My Question or IssueI'm adding a labeled screenshot that shows exactly how this looks. Every time I add a new mp3 (they're all mp3's) to the folder linked to my local files, ...

  • Casual Listener
  • premium, US, windows 10 (installed AGAIN today), android (samsung galaxy s9) My Question or Issue I'm adding a labeled screenshot that shows exactly how this looks. Every time I add a new mp3 (they...
  • Eni
  • Moderator
  • 707 Views
  • 7 replies
  • 1 likes
  • 707 Views
  • 7 replies
  • 1 likes

Superuser Contribution cant play spotify while not using premium plan.

PlanFreeCountrysouthkorea Devicelg gram 15 maybe 2018 versionOperating Systemwin 10 My Question or IssueJust few days ago, I could listen to spotify with free plan. But, when I log in today, I could not play any song. Just after I log in, spotify sho...

SharedScreenshot.jpg
  • Visitor
  • Plan Free Country southkorea  Device lg gram 15 maybe 2018 version Operating System win 10   My Question or Issue Just few days ago, I could listen to spotify with free plan....
  • CarlosE
  • Moderator
  • 460 Views
  • 3 replies
  • 1 likes
  • 460 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unlink songs!!

I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless network. Today at work, on the web client and where I ...

  • Casual Listener
  • I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless net...
  • Khuntza
  • Casual Listener
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Spotify Client always wants to remember password

PlanPremiumCountrySwitzerlandDeviceWindows PCOperating SystemWindows 10 My Question or IssueI newly have a Password manager and for security reasons i want to have to enter my password everytime i open spotify (In other words close it and open it aga...

  • Casual Listener
  • Plan Premium Country Switzerland Device Windows PC Operating System Windows 10   My Question or Issue I newly have a Password manager and for security reasons i want to have to enter m...
  • Ivan
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

[Desktop] Go to top of page when you search with filter (Ctrl+F)

If the scroll bar isn't already on the top of the list when you search for something in a playlist using Ctrl+F, you can't see the results unless you scroll back up. Just add a "home" function before the search activates so you can actually see resul...

  • Gig Goer
  • If the scroll bar isn't already on the top of the list when you search for something in a playlist using Ctrl+F, you can't see the results unless you scroll back up. Just add a "home" function before...
  • 238 Views
  • 0 replies
  • 1 likes
  • Desktop
  • 238 Views
  • 0 replies
  • 1 likes

Superuser Contribution Certain Podcasts will not play on Desktop, no issue on phone.

PlanPremiumCountryUSDevice(iPhone 8 works without issue, Dell Laptop with google chrome only plays select) Operating SystemWindows 10 My Question or Issue A handful of Podcasts are not playing on desktop, despite having no issues playing from a phone...

  • Visitor
  • Plan Premium Country US Device (iPhone 8 works without issue, Dell Laptop with google chrome only plays select)  Operating System Windows 10   My Question or Issue   A handf...
  • Eni
  • Moderator
  • 427 Views
  • 1 replies
  • 0 likes
  • Podcasts
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking album art to reveal song in playlist focuses on wrong song

If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not in a playlist, maybe on the artist's page). However...

  • Music Fan
  • If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not ...
  • Eni
  • Moderator
  • 1875 Views
  • 7 replies
  • 5 likes
  • bugs
    Playlists
    viewscroll
  • 1875 Views
  • 7 replies
  • 5 likes

Superuser Contribution Podcast play order

When I listen to podcasts I listen to the oldest unplayed episode.When I'm done Spotify comes up with this brilliant idea, "How about i play and older episode that he has already heard, instead of the next episode of the podcast" Can someone explain ...

  • Newbie
  • When I listen to podcasts I listen to the oldest unplayed episode. When I'm done Spotify comes up with this brilliant idea, "How about i play and older episode that he has already heard, instead of ...
  • Novy
  • Moderator
  • 1491 Views
  • 1 replies
  • 0 likes
  • 1491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release radar not updating

My release radar hasnt updated since jan 15th 2021. i have tried to do a clean install as recommended but it didnt help. i use spotify regular, i add new bands and new songs regular and i use my release radar weekly, or at least i did until 15th jan ...

  • Visitor
  • My release radar hasnt updated since jan 15th 2021. i have tried to do a clean install as recommended but it didnt help. i use spotify regular, i add new bands and new songs regular and i use my rele...
  • Novy
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution My windows application goes black

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueMy windows application GUI is black.I am able to start to play music by clicking play on the spotify icon in the task bar. Then I can control this spotify session through ...

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue My windows application GUI is black. I am able to start to play music by clicking play on the ...
  • Eni
  • Moderator
  • 374 Views
  • 2 replies
  • 1 likes
  • Other
  • 374 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops responding and requires force quit

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 Pro 20H2 My Question or IssueHi - I have been getting errors in spotify where the program responds, but nothing actually works. Search shows no results, play button does not work, cannot...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop PC Operating System Windows 10 Pro 20H2   My Question or Issue Hi - I have been getting errors in spotify where the program responds, bu...
  • Novy
  • Moderator
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why some songs are not visible or hidden in Spotify app and web both ??

Why some songs are not visible or hidden in Spotify app and web both ?? even many are from Indian artist still its not showing? example like this and many are like i used to listen before then it went hidden laterFrom indiausing Premium Yearly member...

  • Regular
  • Why some songs are not visible or hidden in Spotify app and web both ?? even many are from Indian artist still its not showing? example like this and many are like i used to listen before then it wen...
  • CarlosE
  • Moderator
  • 783 Views
  • 1 replies
  • 1 likes
  • 783 Views
  • 1 replies
  • 1 likes

[Desktop][Playlists] Playlist Organization

Hey all, maybe there should be a way to organize playlists by topics like folders, so you can keep your workout playlists in one area and then other playlists in other areas so it's not just one big list on the side.

  • Visitor
  • Hey all, maybe there should be a way to organize playlists by topics like folders, so you can keep your workout playlists in one area and then other playlists in other areas so it's not just one big ...
  • 220 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution History Crashing

PlanPremiumCountryItalyDeviceASUS N552VWOperating SystemWindows 10 My Question or IssueHello, when opening Spotify history on desktop, it crashes, and goes back to home. Other issue I have is that history does not sync between mobile and desktop.Than...

  • Visitor
  • Plan Premium Country Italy Device ASUS N552VW Operating System Windows 10   My Question or Issue Hello, when opening Spotify history on desktop, it crashes, and goes back to home. &nb...
  • Alex
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes