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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Playlists randomizing even when random off

PremiumWindows 10 I have recently noticed that when I play a Playlist without random on it quite often jumps the order of tracks in the playlists and skips ahead in the playlist.

  • Roadie
  • Premium Windows 10   I have recently noticed that  when I play a Playlist without random on it quite often jumps the order of tracks in the playlists and skips ahead in the playlist.
  • Ivan
  • Spotify Legend
  • 157 Views
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  • 157 Views
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Superuser Contribution Desktop client and TMG proxy

PlanPremiumCountryCzech republic DevicePC x86 platformOperating System Windows 10 My Question or IssueCan you please implement support for TMG proxy, thanks.Best Regards. Marek

  • Casual Listener
  • Plan Premium Country Czech republic   Device PC x86 platform Operating System  Windows 10   My Question or Issue Can you please implement support for TMG proxy, thanks. Bes...
  • macek
  • Casual Listener
  • 274 Views
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  • Desktop
    proxy
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Superuser Contribution spotify wont open on windows

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSpotify won't open. I've tried deleting it and redownloading it and it says "Migrating your Spotify data..." then closes and doesn't open. What do I do?

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Spotify won't open. I've tried deleting it and redownloading it and it says "Migrating y...
  • Ivan
  • Spotify Legend
  • 193 Views
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  • 193 Views
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Superuser Contribution "Appears On" section is gone

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueThe Appears On section has been removed, which was a feature I used many times to find new music from artists. It's very frustrating trying to find an artist's full...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue The Appears On section has been removed, which was a feature I used many times to find n...
  • Ivan
  • Spotify Legend
  • 790 Views
  • 1 replies
  • 13 likes
  • 790 Views
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Superuser Contribution Problem with Discord integration.

PlanPremiumCountryRomania DevicePCOperating SystemWindows 10 Pro x64. My Question or IssueThere is a problem with the Discord integration, while on a Spotify party and skipping a song, for other people in party the song will not update.

  • Visitor
  • Plan Premium Country Romania   Device PC Operating System Windows 10 Pro x64.   My Question or Issue There is a problem with the Discord integration, while on a Spotify party and...
  • Mario
  • Spotify Legend
  • 238 Views
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Solved!!Superuser Contribution Can I access the files of my downloaded music?

PlanPremiumCountryUnites StatesDeviceLaptopOperating SystemWindows 10 I recently downloaded some music and have been trying to find the files on my PC for a while now and haven't had any luck. After some research I've been wondering if it's even poss...

  • Casual Listener
  •   Plan Premium Country Unites States Device Laptop Operating System Windows 10   I recently downloaded some music and have been trying to find the files on my PC for a while now a...
  • JunkSplash
  • Casual Listener
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  • 1167 Views
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Here is a good idea, make the app work before you update

PlanFree/PremiumCountryNetherlandsDeviceMacbook Pro late 2016)Operating System(iOS 10 My Question or IssueSince the last update of spotify I have nothing but trouble. The new version of the desktop app is almost unusable. So many key functions are mi...

  • Casual Listener
  • Plan Free/Premium Country Netherlands Device Macbook Pro late 2016) Operating System (iOS 10   My Question or Issue Since the last update of spotify I have nothing but trouble. The n...
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  • 185 Views
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Album Cover Not Showing When Using Media Keys to Change Songs

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo whenever i use my keyboard media shortcuts to change songs, it shows everything such as the song title, volume etc but it does not show the album cover ...

  • Visitor
  •   Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue So whenever i use my keyboard media shortcuts to change songs, it shows...
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Solved!!Superuser Contribution New Premium User: Windows10 No LOCAL FILES option

I finally got fed up with Amazon and read I could upload my personal music library (many original works of my own) to Spotify. I signed up for premium and in SETTINGS - I can find NO option to search my desktop files for LOCAL FILES. I've spent 1.5 h...

  • Casual Listener
  • I finally got fed up with Amazon and read I could upload my personal music library (many original works of my own) to Spotify.  I signed up for premium and in SETTINGS - I can find NO option to ...
  • TheRightJB
  • Casual Listener
  • 307 Views
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  • 307 Views
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Superuser Contribution Spotify windows app not working

PlanPremiumCountryFrance Operating SystemWindows 10 My Question or IssueEverything was working well, but this afternoon Error message occur on the app : Spotify can not read this content. If you possess this file on your computer, you can import it.I...

  • Visitor
  •   Plan Premium Country France   Operating System Windows 10   My Question or Issue Everything was working well, but this afternoon Error message occur on the app : Spotify ca...
  • Mario
  • Spotify Legend
  • 238 Views
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  • 238 Views
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Superuser Contribution Local Files have the same cover art

PlanPremiumCountryNew ZealandDeviceMicrosoft Surface Laptop 3Operating SystemWindows 10 My Question or IssueI have several local files that are from the same artist and album, however they each have unique cover art. Despite this, when played through...

  • Visitor
  • Plan Premium Country New Zealand Device Microsoft Surface Laptop 3 Operating System Windows 10   My Question or Issue I have several local files that are from the same artist and album...
  • Mario
  • Spotify Legend
  • 370 Views
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  • Cover Art
    local files
  • 370 Views
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Superuser Contribution Local file feature not found in new update

PlanPremiumCountryAustraliaDeviceMacBook Air 2015 13"Operating SystemWindows 10 running on Bootcamp My Question or IssueHi, I have run into an issue with the new version of Spotify. Before the new UI update came out this year, I was able to sync loca...

  • Newbie
  • Plan Premium Country Australia Device MacBook Air 2015 13" Operating System Windows 10 running on Bootcamp   My Question or Issue Hi,   I have run into an issue with the new ver...
  • Mario
  • Spotify Legend
  • 578 Views
  • 1 replies
  • 3 likes
  • 578 Views
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Superuser Contribution I can't add anything to queue PLEASE HELP!!!

Plan: PremiumCountry: USAOperating System: Windows 10 My Issue : I can't add anything to my queue. I right click on a song (any song) and click add to queue and it will not add to my queue no matter what I do. I have tried restarting my computer, re-...

  • Newbie
  • Plan: Premium Country: USA Operating System: Windows 10   My Issue : I can't add anything to my queue. I right click on a song (any song) and click add to queue and it will not add to my que...
  • Mario
  • Spotify Legend
  • 207 Views
  • 1 replies
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  • 207 Views
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Solved!!Superuser Contribution Huge drop on playlist follower count

I have a playlist that I started three years ago that was up to near 520 followers now it has lost it half followers in less than 24 hours ! I've seen followers come and go, but not like this. Is there any explaination for this other than all of thes...

  • Casual Listener
  • I have a playlist that I started three years ago that was up to near 520 followers now it has lost it half followers in less than 24 hours !  I've seen followers come and go, but not like this. ...
  • kamrantanha
  • Casual Listener
  • 6384 Views
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  • 6384 Views
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Superuser Contribution Followers and friends activity disappeared

Plan-PremiumCountry-USA Device- Dell, windows 10 For about two weeks, I have been unable to follow anyone except for artists, and I am unable to view my own followers and who I follow when I view my profile. This problem has occurred after the most r...

  • Visitor
  • Plan-Premium Country-USA   Device- Dell, windows 10   For about two weeks, I have been unable to follow anyone except for artists, and I am unable to view my own followers and who I fo...
  • Ivan
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 1 likes
  • 496 Views
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Superuser Contribution Spotify Desktop constantly offline (no internet connection detected) AND problem displaying pages

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify Desktop constantly goes offline (no internet connection detected, error code 4) AND problem displaying pages, especially for pages such as Browse and Podcast. Checked fi...

  • Visitor
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Spotify Desktop constantly goes offline (no internet connection detected, error code 4) AND problem d...
  • Ivan
  • Spotify Legend
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  • 292 Views
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automatic downloading when Opening spotify

EVERYTIME I open spotify on my pc (Premium account!), it starts downloading a great amount of songs. Why is that ?This takes time and sometimes I discover (too late) that my iphone has lost it's downloads.Jan

  • Casual Listener
  • EVERYTIME I open spotify on my pc (Premium account!), it starts downloading a great amount of songs. Why is that ? This takes time and sometimes I discover (too late)  that my iphone has lost i...
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Bring back the Appears On section you **bleep**ing **bleep**s

How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **bleep** like this just to make things harder. **bleep** you.

  • Visitor
  •   How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **ble...
  • PrettyMuchSwiss
  • Composer
  • 260 Views
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  • 260 Views
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Missing Functionality

 PlanPremiumCountryGermanyDeviceStationary PCOperating SystemWindows 10 pro x64 My Question or Issuei am using spotify on a windows and android device.only the android device offers me "normal" functionality. the windows app is missing the following:...

  • Casual Listener
  •     Plan Premium Country Germany Device Stationary PC Operating System Windows 10 pro x64   My Question or Issue i am using spotify on a windows and android device. only the an...
  • AR0001
  • Newbie
  • 526 Views
  • 5 replies
  • 1 likes
  • 526 Views
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Search results show as icons instead of a list

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueHi all!I've recently managed to do something that drives me crazy. All my search results on my pc show up as icons arranged in rows and columns with annoying thumbnails for...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Hi all! I've recently managed to do something that drives me crazy. All my search results on my pc sho...
  • Nico
  • Community Legend
  • 652 Views
  • 4 replies
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  • 652 Views
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