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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

  • Visitor
  • Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...
  • Mario
  • Spotify Legend
  • 233 Views
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  • 233 Views
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Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

  • Newbie
  • Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...
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  • bugs
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Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

  • Casual Listener
  •   Plan Premium Country Brasil Operating System Windows 10   My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...
  • Bittencourt
  • Spotify Star
  • 6320 Views
  • 16 replies
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  • 6320 Views
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have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

  • Casual Listener
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...
  • shirley100
  • Casual Listener
  • 581 Views
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  • 581 Views
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Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

  • Regular
  • Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...
  • samdief
  • Newbie
  • 36756 Views
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  • 36756 Views
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Solved!! Error 30 on LOG IN (Hosts file is OK)

PlanFree CountryIsrael DeviceDesktop Dell Precision Mini Tower T3620 Operating SystemWindows 10 v1909 My IssueError 30 on Login (See attached picture for Client Version)*** Hosts file is OK; Original untouched; No entries of Spotify. ***

  • Regular
  •   Plan Free   Country Israel   Device Desktop Dell Precision Mini Tower T3620   Operating System Windows 10 v1909   My Issue Error 30 on Login (S...
  • nnezi
  • Regular
  • 12759 Views
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  • Error 30
    Login
    Windows
    Windows Client
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Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

  • Casual Listener
  • Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional   My Question or Issue When I open the Spotify Desktop application, it works normally and I ...
  • brunnoalmeyda_
  • Casual Listener
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Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

  • Music Fan
  • Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...
  • JohnS43
  • Music Fan
  • 2582 Views
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  • 2582 Views
  • 6 replies
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Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

  • Music Fan
  • Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592)   My Question or Issue Spotify won't open on my laptop regardless ...
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Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

  • Casual Listener
  • Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...
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  • 281 Views
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Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

  • Visitor
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...
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Superuser Contribution Wont post my playlist on music sharing :(

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...

  • Casual Listener
  • So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again."   The only issue is the playlist URl ...
  • Mario
  • Spotify Legend
  • 249 Views
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  • 249 Views
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Solved!! I can't post my Playlist on "Playlist Exchange"

Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...

  • Casual Listener
  • Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange"   The...
  • TreyAnastasio
  • Spotify Star
  • 520 Views
  • 1 replies
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  • Playlist Exchange
  • 520 Views
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Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

  • Visitor
  • Plan Premium Country Taiwan Operating System Windows 10   My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
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  • bug
  • 247 Views
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Spotify skips songs and doesn't even play them

Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....

  • Visitor
  • Spotify skips songs and doesn't play em .  I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service  , even tried rebooting the system and updati...
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  • Bugs issues
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Friend's activity not showing

friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...

  • Visitor
  • friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia   Device Acer Aspire One Operating System Windows 7 ultimate   My Question o...
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Solved!! [Desktop] Windows Desktop taskbar buttons

The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the ability to mouse over the taskbar icon and see the albu...

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  • Casual Listener
  • The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the...
  • pawelje
  • Visitor
  • 28994 Views
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  • Desktop
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spotify playing on another device AND on original device

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...

  • Casual Listener
  • I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...
  • lynchies_shed
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
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Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

  • Roadie
  • Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...
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  • 201 Views
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Superuser Contribution Audio Playback skipping on desktop app

PlanPremiumCountryCanadaDeviceAMD Ryzen 7 2700, 16GB Ram, Installed to an SSDOperating SystemWindows 10 Version 1909 OS Build 18363.535 My Question or IssueWhen using the desktop app from the windows store or downloaded from the website the app will ...

  • Casual Listener
  • Plan Premium Country Canada Device AMD Ryzen 7 2700, 16GB Ram, Installed to an SSD Operating System Windows 10 Version 1909 OS Build 18363.535   My Question or Issue When using the des...
  • robvyvey
  • Casual Listener
  • 375 Views
  • 3 replies
  • 1 likes
  • 375 Views
  • 3 replies
  • 1 likes