Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11509 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1306 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3194 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUnited States of America DeviceHPOperating SystemWindows 10 My Question or IssueWith the newest update I noticed the ‘Discover On’ tab within an artists profile has been removed. Is there a way to still view this
Plan Premium Country United States of America Device HP Operating System Windows 10 My Question or Issue With the newest update I noticed the ‘Discover On’ tab within an artist...
Newbie
662 Views
2 replies
3 likes
PlanPremium Duo Operating SystemWin 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app starts. If I close it and then try to re-open I get this message: Then I have to manua...
Plan Premium Duo Operating System Win 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app ...
Spotify Legend
2362 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADevice(Desktop)Operating System(Windows 10)My Question or IssueI cannot find my Local Files. I have Local Files turned on, and a source selected. The Local Files tab does not show up on the side bar. Is there a new location ...
Plan Free/Premium Country USA Device (Desktop) Operating System (Windows 10) My Question or Issue I cannot find my Local Files. I have Local Files turned on, and a source selected. The Local...
Composer
578 Views
1 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store application. Restarting, reinstalling and repairing registry has not resolved this...
Plan Premium Device PC Operating System Windows 10 My Question or Issue The full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store appl...
Spotify Legend
681 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceLaptop/Desktop computer/Realme X50 ProOperating SystemWindows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or IssueThe windows app is a pure nightmare, i regurlarly have troubles when using it.At the m...
Plan Premium Country France Device Laptop/Desktop computer/Realme X50 Pro Operating System Windows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or Issue The window...
Not applicable
1290 Views
1 replies
0 likes
My Question or IssueFor many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literally, while it is running, I can easily make myself breakfast and coffee...
My Question or Issue For many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literal...
Spotify Legend
1374 Views
4 replies
2 likes
My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updates turned on too,i think everyone has this update a...
My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updat...
Community Legend
932 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...
Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro My Question or Issue After the last update, the media keys are not wo...
Spotify Legend
1112 Views
3 replies
5 likes
PlanFreeCountry RomaniaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI am going mental. I have recently disconnected my Spotify account from my Facebook and I just found out that I don't remember my password. I am trying to log back ...
Plan Free Country Romania Device Desktop PC Operating System Windows 10 My Question or Issue I am going mental. I have recently disconnected my Spotify account from my Facebook and ...
Moderator
1410 Views
3 replies
0 likes
**bleep**, who's idiotic idea was it to make it so when you scroll up, the volume goes down and vice versa? Did Spotify suddenly become an airplane sim? Y'all are a joke
**bleep**, who's idiotic idea was it to make it so when you scroll up, the volume goes down and vice versa? Did Spotify suddenly become an airplane sim? Y'all are a joke
Spotify Legend
2813 Views
1 replies
4 likes
PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or Issue Not sure what just happened. I left my computer for a while, it went into sleep mode, I came back, and Spotify was completely different. Everything is zoomed in, the ...
Plan Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue Not sure what just happened. I left my computer for a while, it went into sleep mod...
Spotify Legend
1108 Views
1 replies
2 likes
PlanPremiumCountrySwedenDeviceMobile & PCOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to play music from the band "Pendulum" but whenever i press play i get a message popup saying:"Spotify We can't play this song until you allo...
Plan Premium Country Sweden Device Mobile & PC Operating System Android & Windows 10 My Question or Issue I'm trying to play music from the band "Pendulum" but whenever i pre...
Visitor
39085 Views
29 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueToggles and buttons right column gets pushed out of view of canvas when windows size is smaller and not full screen.See imgur for screen shots.https://imgur.com/a/rlMP4sC
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Toggles and buttons right column gets pushed out of view of canvas when windows size is smaller...
Spotify Legend
5110 Views
1 replies
1 likes
Operating System:Windows My Question or IssueI don't know how to word this without sounding odd, but I like to listen to my entire library, and the latest update prevents me from doing so. Usually I'll start at the end of my "recently added" list and...
Operating System: Windows My Question or Issue I don't know how to word this without sounding odd, but I like to listen to my entire library, and the latest update prevents me from doing s...
Visitor
934 Views
3 replies
3 likes
PlanPremium FamilyCountry Germany DevicePCOperating SystemWin 10Firefox 81 WebplayerMy Question or IssueIch nutze das Mixtape bzw. diese Playlist. Leider stoppt die Musik nach jedem Titel?(in Opera funktioniert es - Musik spielt weiter) Wie kann ich ...
Plan Premium Family Country Germany Device PC Operating System Win 10 Firefox 81 Webplayer My Question or Issue Ich nutze das Mixtape bzw. diese Playlist. Leider stoppt die Musik n...
Moderator
4318 Views
23 replies
0 likes
PlanPremiumCountryUnited StatesDeviceASUS Desktop Computer (PC)Operating SystemWindows 10 My Question or IssueMaybe I'm just missing a really obvious feature, but I seem to no longer be able to sort by "recently added". I'm only able to sort by "date...
Plan Premium Country United States Device ASUS Desktop Computer (PC) Operating System Windows 10 My Question or Issue Maybe I'm just missing a really obvious feature, but I seem to n...
Moderator
1827 Views
5 replies
5 likes
Operating SystemWindows 10 (tested on 3 installations) Spotify v1.1.56.595.g2d2da0de-a The alt-left and alt-right shortcuts have stopped working with the latest update to the new interface. The Ctrl-/ popup says that the shortcut is now Ctrl-Alt-left...
Operating System Windows 10 (tested on 3 installations) Spotify v1.1.56.595.g2d2da0de-a The alt-left and alt-right shortcuts have stopped working with the latest update to the new ...
Moderator
1589 Views
5 replies
7 likes
PlanFreeCountryUnited StatesDeviceDell computerOperating SystemWindows 10 My Question or IssueWhy isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads for minutes and then nothing. I've tried logging in and out and refreshing the...
Plan Free Country United States Device Dell computer Operating System Windows 10 My Question or Issue Why isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads fo...
Moderator
902 Views
1 replies
0 likes
PlanFree/PremiumCountryGermanyDeviceAsus ZenBookOperating SystemWindows10 My Question or IssueThere are primarily 5 issues with the new Update. Its fine if Spotify wants to optimise stuff and streamline the UX. BUT why does it come with a removal of ...
Plan Free/Premium Country Germany Device Asus ZenBook Operating System Windows10 My Question or Issue There are primarily 5 issues with the new Update. Its fine if Spotify wants to o...
Spotify Legend
732 Views
1 replies
9 likes
Im on the Windows version of the app I've downloaded off the Spotify main website.I randomly got an update and the new UI is actually terrible.You have to click on 2 or 3 more tabs to access the same content, and now that the content is split up. I c...
Im on the Windows version of the app I've downloaded off the Spotify main website. I randomly got an update and the new UI is actually terrible. You have to click on 2 or 3 more tabs to access ...
Roadie
1887 Views
1 replies
9 likes
