Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanFreeCountryUSA DeviceXBOX ONEOperating SystemXBOX ONE My Issuecannot create playlist I got to my library there is no such option this is really stupid. I also noticed there is a discography option to look in an artist but, even if I were able to ...
Plan Free Country USA Device XBOX ONE Operating System XBOX ONE My Issue cannot create playlist I got to my library there is no such option this is really stupid. I a...
Visitor
1242 Views
2 replies
0 likes
PlanFreeCountryUSA DeviceWindows 10 laptopOperating SystemWindows 10 My IssueI am unable to easily make a playlist from all songs from certain artists because the discography option is missing in the desktop version. I see the albums and I see popula...
Plan Free Country USA Device Windows 10 laptop Operating System Windows 10 My Issue I am unable to easily make a playlist from all songs from certain artists because ...
360 Views
0 replies
0 likes
PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI've had this 2 times now. I'm listening to music (of course), ads start playing like normal, I wait out 2 ads and then the 3rd ad (always an ad from spotify themsel...
Plan Free Country The Netherlands Device PC Operating System Windows 10 My Question or Issue I've had this 2 times now. I'm listening to music (of course), ads start playing like nor...
Spotify Legend
988 Views
1 replies
0 likes
Premium New Zealand HP Spectre, Samsung A51Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App.Nearly all my albums are missing. Only 6 show in the desktop App.However maybe most but at least over...
Premium New Zealand HP Spectre, Samsung A51 Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App. Nearly all ...
Spotify Legend
842 Views
1 replies
0 likes
PlanFreeCountryRomaniaDeviceHP laptop early 2013Operating SystemWindows 10My Question or IssueWhen I try to play songs from my playlist, the songs do not how up, making the playlist empty. And playing songs individually doesn't work either, not loadi...
Plan Free Country Romania Device HP laptop early 2013 Operating System Windows 10 My Question or Issue When I try to play songs from my playlist, the songs do not how up, making the playlist...
Spotify Legend
477 Views
1 replies
0 likes
PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueAfter many times spent on spotify, the list of liked songs became very large with lot of different kind of songs ( rock, ballads, punk, rap, pop, 80's, etc...). By now, I'...
Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue After many times spent on spotify, the list of liked songs became very large with lot of differ...
Casual Listener
562 Views
2 replies
0 likes
Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar?Check the attached file for ideas Thank you,Boris
Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar? Check the attached file for ideas 🙂...
Spotify Legend
1123 Views
1 replies
0 likes
PlanPremium CountryGermany Operating SystemWindows 10 Pro Additional InfoIt works, when i start a track on my mobile phone.But when i start a track on my Desktop (to play on my mobile phone or on my desktop), it does not work...
Plan Premium Country Germany Operating System Windows 10 Pro Additional Info It works, when i start a track on my mobile phone. But when i start a track on my Desktop ...
Casual Listener
5151 Views
15 replies
1 likes
PlanPremiumCountrySlovakiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueEvery time i select the league of legends window or im in game, spotify lowers volume, I didnt find anything in League settings and I tried the windows lowering ...
Plan Premium Country Slovakia Device Desktop PC Operating System Windows 10 My Question or Issue Every time i select the league of legends window or im in game, spotify lowers volume...
Composer
3975 Views
1 replies
0 likes
Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the playlist is on collaborative mode, and they show d...
Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the...
Moderator
2522 Views
1 replies
0 likes
PlanPremiumCountryUSOperating SystemWindows 10 My Question or IssueWhen playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example, I have a Skrillex artist radio station, and I keep hiding "Nuclear Bass...
Plan Premium Country US Operating System Windows 10 My Question or Issue When playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example,...
Spotify Legend
1121 Views
1 replies
1 likes
PlanFreeCountryBosnia and HerzegovinaDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI wanted to save few playlists, but when I click like/love button nothing happens. It doesn't respond at all. All worked perfectly few days ago.
Plan Free Country Bosnia and Herzegovina Device Lenovo Ideapad Operating System Windows 10 My Question or Issue I wanted to save few playlists, but when I click like/love button noth...
Moderator
420 Views
1 replies
0 likes
PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI've been using Spotify a lot on my home computer now, and I've noticed that the quality of the songs playing vary greatly when playing music. The best way I can describe...
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue I've been using Spotify a lot on my home computer now, and I've noticed that the quality of th...
Spotify Legend
3541 Views
1 replies
0 likes
PlanFreeCountryLithuaniaDevice(Lenovo Ideapad 330)Operating System(Windows 10) My Question or IssueSo recently for some unknown reason I was logged out of Spotify, while I've been using Facebook login for most of the time for it. But now I can't log ...
Plan Free Country Lithuania Device (Lenovo Ideapad 330) Operating System (Windows 10) My Question or Issue So recently for some unknown reason I was logged out of Spotify, while I've...
Moderator
487 Views
1 replies
1 likes
Plan: PremiumOS: Windows 10Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Android and iOS) and making the setting device-specific, mean...
Plan: Premium OS: Windows 10 Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Andr...
Moderator
484 Views
1 replies
4 likes
Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean there has to be some way to stop this
Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean t...
Moderator
823 Views
1 replies
0 likes
I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fine when listening over Bluetooth or onboard 3,5mm headphone ...
I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fin...
Spotify Legend
4776 Views
1 replies
0 likes
Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat support and they did not find anything wrong with my a...
Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat sup...
Moderator
893 Views
1 replies
0 likes
I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly close the app and open it again . Voila , ad is skipp...
I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly cl...
754 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...
Plan Premium Country United States Device Laptop, PC Operating System Windows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but th...
Moderator
362 Views
1 replies
0 likes
