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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137148 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137148 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53419 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53419 Views
  • 0 replies
  • 33 likes

Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of
...

  • Casual Listener
  •   Plan Free Country   Device Lenovo ideapad Operating System Windows 10, Firefox   My Question or Issue This is my screen (see attachment). Been like this for a year now, al...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Solved!! My account was hacked, and now I can't download music.

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Samsung Galaxy S10e. All of the ones shown are from whoever hac...

  • Visitor
  • Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Sa...
  • OneByBoo
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • hacked
    Won't download music
  • 536 Views
  • 1 replies
  • 0 likes

Random weird playlist appeared on my account and obstruct with my play time

PlanPremiumCountryMalaysiaDeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueIt's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs...

  • Visitor
  •   Plan Premium Country Malaysia Device Samsung S10e Operating System Android 10   My Question or Issue It's been happening for quite a few weeks now, almost every single time I o...
  • Emilia_8
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Can't play Local Files/Windows Error

PlanPremiumCountryChile DeviceHP 250 G6 Notebook PCOperating SystemWindows 10 My Question or IssueSo, as the title says, I can't play Local Files from my computer: I can see them on the Local Files Tab, I can add them to a playlist, I can listen to t...

  • Visitor
  • Plan Premium Country Chile   Device HP 250 G6 Notebook PC Operating System Windows 10   My Question or Issue So, as the title says, I can't play Local Files from my computer: I c...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

EQ on Desktop

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't come with presets, it should be customize-able for the...

  • Visitor
  • Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't com...
  • 590 Views
  • 0 replies
  • 5 likes
  • Desktop
    eq
    Equalizer
  • 590 Views
  • 0 replies
  • 5 likes

Songs being skipped Rapidly

PlanPremiumCountryUSADevicePC and iPhone XOperating SystemWindows 10 iOS 13.4.1 My Question or IssueWhen spotify opens up on my PC songs start to skip rapidly for no reason and I'm not able to skip songs myself. I have Signed out of all devices, Unin...

  • Casual Listener
  •   Plan Premium Country USA Device PC and iPhone X Operating System Windows 10 iOS 13.4.1   My Question or Issue When spotify opens up on my PC songs start to skip rapidly for no ...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Spotify PC no reproduce ninguna cancion

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueTengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las playlist o radio, cuando le doy a reproducir una canción, empieza a pasar de una e...

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Tengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las p...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

No longer able to stream to Musicast speakers "Can't play this right now"

PlanPremiumCountryAustraliaDeviceWindows + iPhoneOperating SystemWindows 10 and iOS 13.4.1 My Question or IssueSpotify seems to have lost its ability to stream to the Musicast devices I have which has been working fine for a couple of years now. Ther...

  • Visitor
  •   Plan Premium Country Australia Device Windows + iPhone Operating System Windows 10 and iOS 13.4.1   My Question or Issue Spotify seems to have lost its ability to stream to the...
  • 158 Views
  • 0 replies
  • 0 likes
  • Musicast
    Yamaha
  • 158 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows Desktop player always starts my Liked songs from recently added regardless of sort order

Plan: PremiumCountry: USADevice: desktop computerOperating System: Windows 7/10 My Question or IssueI have more than 1000 songs in my Liked list. I can sort the list by tittle, artist, album, time added and duration. Desktop player keeps playing song...

  • Visitor
  • Plan: Premium Country: USA Device: desktop computer Operating System: Windows 7/10  My Question or Issue I have more than 1000 songs in my Liked list. I can sort the list by tittle, ar...
  • Elena
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution problem with ads on spotify web player

PlanFreeCountryEurope Device(Laptop)Operating System(Windows 10) My Question or IssueHello, I have a problem with spotify web player..I'm a FREE user and i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,drago...

  • Regular
  • Plan Free Country Europe   Device (Laptop) Operating System (Windows 10)   My Question or Issue Hello,   I have a problem with spotify web player..I'm a FREE use...
  • verygoodnews201
  • Regular
  • 3480 Views
  • 7 replies
  • 1 likes
  • Ads - Not working
    banner
    free account
  • 3480 Views
  • 7 replies
  • 1 likes

WIndows desktop app gets stuck: won't play complete song, won't change songs

PlanPremiumCountryUSADeviceDell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk spaceOperating SystemWindows 10 Pro My Question or IssueI can use the spotify android app on my phone and spotify web player on my desktop computer (...

  • Regular
  • Plan Premium Country USA Device Dell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk space Operating System Windows 10 Pro   My Question or Issue I can use the...
  • 418 Views
  • 0 replies
  • 2 likes
  • 418 Views
  • 0 replies
  • 2 likes

'Hide this song' is not consistent with the IOS smartphone version

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhy is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone > 'Your Library' > 'Albums' tab > any song > '...' icon gives the option to 'Hid...

  • Music Fan
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue Why is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone >...
  • 173 Views
  • 0 replies
  • 2 likes
  • 173 Views
  • 0 replies
  • 2 likes

Superuser Contribution Playlists not syncing across multiple devices

PlanPremiumCountryUSADevice2 Windows PCs, iPhone8Operating SystemWindows 10, iOS13 My Question or IssueI use Spotify on two Windows 10 PCs and iPhone. All the 40+ playlists Ive created in the past 7+ years are visible on all devices. My main personal...

  • Newbie
  • Plan Premium Country USA Device 2 Windows PCs, iPhone8 Operating System Windows 10, iOS13   My Question or Issue I use Spotify on two Windows 10 PCs and iPhone.  All the 40+ playl...
  • Xenia
  • Moderator
  • 2504 Views
  • 1 replies
  • 0 likes
  • 2504 Views
  • 1 replies
  • 0 likes

Unable to play music due to ads not playing

I use the windows 10 desktop app and recently whenever I get an ad (I use the free version) the ad will NOT play, this means that in order to resume my music I have to completely restart Spotify to continue playing my music. The ad timer displays 0:0...

  • Newbie
  • I use the windows 10 desktop app and recently whenever I get an ad (I use the free version) the ad will NOT play, this means that in order to resume my music I have to completely restart Spotify to c...
  • RTWBart
  • Visitor
  • 2382 Views
  • 2 replies
  • 0 likes
  • 2382 Views
  • 2 replies
  • 0 likes

Playlist mudando sozinha

PlanFree/PremiumCountryBRAZILDeviceNotebook WIN10 Operating SystemWindowsMy Question or IssueOlá,Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não ...

  • Visitor
  • Plan Free/Premium Country BRAZIL Device Notebook WIN10  Operating System Windows My Question or Issue Olá, Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quand...
  • OneByBoo
  • Community Legend
  • 1617 Views
  • 1 replies
  • 0 likes
  • 1617 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I prevent a playlist from auto playing when clicking it

I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?

  • Casual Listener
  • I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?  
  • esault05
  • Regular
  • 423 Views
  • 5 replies
  • 1 likes
  • 423 Views
  • 5 replies
  • 1 likes

Superuser Contribution [BUG] Dot menu overlays other windows

DeviceWindow 10 PC in the Spotify Application My Question or IssueThe little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over other windows, see picture. When it does this, the menu can still...

  • Visitor
  • Device Window 10 PC in the Spotify Application   My Question or Issue The little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over o...
  • Elena
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • bug
  • 278 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Profile name

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueHow to change this to display my exact username because I find it's very annoying , or is this a feature I have to live with as a Premium user ?

  • Casual Listener
  •   Plan Premium Device PC Operating System Windows 10   My Question or Issue How to change this to display my exact username because I find it's very annoying , or is this a featu...
  • Mario
  • Spotify Legend
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

When selecting a song or playlist the music will skip repeatedly

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I click a song the song skips repeatedly. For example, in a playlist each song will be listed for less than a second before moving to the next one. Yes, I've resta...

  • Casual Listener
  •   Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Every time I click a song the song skips repeatedly. For example, in a playlist each song ...
  • TaTHEj
  • Composer
  • 326 Views
  • 6 replies
  • 0 likes
  • 326 Views
  • 6 replies
  • 0 likes

Whenever I press fn+f12 to skip a song, windows media overlay breaks

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10, 1909 My Question or IssueWhenever I press fn+f12 to skip a song, windows media overlay breaks.spotify cycles through every single song in the playlist rapidly before stopping on a song. Aft...

  • Visitor
  • Plan Premium Country England Device PC Operating System Windows 10, 1909   My Question or Issue Whenever I press fn+f12 to skip a song, windows media overlay breaks. spotify cycles th...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes