Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1094 Views

0 replies

2 likes

  • 1094 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143409 Views

83 replies

27 likes

  • 143409 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127884 Views

294 replies

22 likes

  • 127884 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10793 Views

1 replies

6 likes

  • 10793 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify not Opening

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhenever i try to start Spotify, nothing happens. No error message, nothing in the task manager.Reinstalling it didnt help and the safe mode method also didnt help. I als...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Whenever i try to start Spotify, nothing happens. No error message, nothing in the task ma...

Jeremy

Spotify Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Spotify app on PC

Hello guys! In my opinion the appearance on Spotify it’s just boring. And I think you can add some fresh to your application. Thanks for answering

Newbie

Hello guys!  In my opinion the appearance on Spotify it’s just boring. And I think you can add some fresh to your application. Thanks for answering      

RobotWarrior

Composer

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Solved!! [Desktop] Increase 'Liked Songs' Capacity....

I have, recieved the message that my song library (on Desktop) is full and cannot add anymore songs. Could this be increased? I have songs since 2014 when I started using spotify and I don't intend to stop using Spotify nor 'remove' any of my faves. ...

Newbie

I have,  recieved the message that my song library (on Desktop) is full and cannot add anymore songs. Could this be increased? I have songs since 2014  when I started using spotify and I do...

OneByBoo

Roadie

503 Views

1 replies

1 likes

Desktop
  • 503 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify please fix VPN issues once and for all

PlanPremium, user since North American closed betaCountryUSADeviceHP laptop 9th gen Intel CPUClient: both Spotify Desktop and Win 10 app behave the same wayOperating SystemWindows 10 Pro My Question or IssueSpotify has over the past few years been tr...

Casual Listener

Plan Premium, user since North American closed beta Country USA Device HP laptop 9th gen Intel CPU Client: both Spotify Desktop and Win 10 app behave the same way Operating System W...

Ivan

Spotify Legend

1363 Views

1 replies

2 likes

  • 1363 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution (Chromeook) Music keeps skipping for no reason

PlanPremiumCountryUSADeviceLeonovo 100S ChromebookOperating SystemChrome OS My Question or IssueI try to play any type of music and the song will skip near the start of the song from 0:00-0:10 or it will pause at 0:09 and I have to skip by myself or ...

Newbie

Plan Premium Country USA Device Leonovo 100S Chromebook Operating System Chrome OS   My Question or Issue I try to play any type of music and the song will skip near the start of the s...

Mihail

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove a device from Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,Remove a device from spotify. Windows 8.1I have three device attached, lap top, echo dot and kindle fire. I want to rem...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, Remove a device from spotify. Windows 8.1 ...

Novy

Moderator

410 Views

3 replies

0 likes

  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song not playing the full length on desktop

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueA song says it is 3:53 long but when I try to play it it cuts off at 29 seconds and goes to the next song. The song cuts off in the middle of a line. It only happens with this...

Newbie

Plan Free Country United States Operating System Windows 10   My Question or Issue A song says it is 3:53 long but when I try to play it it cuts off at 29 seconds and goes to the next so...

Novy

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Connecting To Internet - Error Code 4. Internet is Fine!

PlanPremiumCountryCanadaDeviceIntel Desktop Operating SystemWindows 10 My Question or Issue For the past few weeks, Spotify has not been connecting on my desktop. The internet is working fine, but it keeps giving an error code of 4. I have uninstalle...

Casual Listener

  Plan Premium Country Canada Device Intel Desktop   Operating System Windows 10   My Question or Issue   For the past few weeks, Spotify has not been connecting ...

CarlosE

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG - Playing Empty Playlists

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens.I'm on Windows 10 > desktop > premium user.

Roadie

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens. I'm on Windows 10 > desktop > premium user. &nbs...

Alex

Spotify Legend

614 Views

3 replies

0 likes

Desktop
  • 614 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify can't play this song right now. If you have the file on your computer you can import it.

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueShort and simple version; Was listening to music just fine. Got a new piece of software that required PC to restart. PC also updated during restart. Now no music plays. ANY. A...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Short and simple version; Was listening to music just fine. Got a new piece of software that requir...

Novy

Moderator

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disable podcast video (bump)

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue To whom it may concern, I want to ask for an update on the featur...

Newbie

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My...

CarlosE

Spotify Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs not having green heart on singers spotify page

PlanFree Deviceasus laptopOperating SystemWindows 10 My Question or IssueI go to artists spotify, I check out their latest album and I am pretty sure I liked (and gave heart) to all the songs on album but the green hearts are not showing. I go to "So...

Newbie

Plan Free   Device asus laptop Operating System Windows 10   My Question or Issue I go to artists spotify, I check out their latest album and I am pretty sure I liked (and gave hea...

Novy

Moderator

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Joe Rogan Podcast - not working on web browser or windows app

PlanStudentCountryUSDeviceWeb browser and Windows desktop appOperating SystemWindows My Question or IssueHello every time I click play it doesn't work, then it says we can't play this video. However i am able to play joe rogan experience in my iphone...

Newbie

  Plan Student Country US Device Web browser and Windows desktop app Operating System Windows   My Question or Issue Hello every time I click play it doesn't work, then it says w...

0wlvj7_-4wpgg

Newbie

14912 Views

24 replies

10 likes

  • 14912 Views
  • 24 replies
  • 10 likes

Superuser Contribution Friend activity not updating

PlanFreeCountryUKDevicePCOperating System Windows 10 My Question or IssueThis seems to still be a consistent bug despite previous topics saying it has been fixed. Every so often, my feed will say my friends have listened several days ago when I know ...

Newbie

Plan Free Country UK Device PC Operating System  Windows 10   My Question or Issue This seems to still be a consistent bug despite previous topics saying it has been fixed. Every ...

Eni

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Scrobbles missing on Last.fm

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueOn the 8th of February Last.fm stopped scrobbling music from Spotify. I reset both Last.fm and Spotify applications on the 10th of February and now scrobbling is working f...

Regular

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue On the 8th of February Last.fm stopped scrobbling music from Spotify. I reset both Last.fm and ...

hans-jürgen

Roadie

22930 Views

2 replies

2 likes

last.fm scrobble
  • 22930 Views
  • 2 replies
  • 2 likes

Superuser Contribution my activity is not showing in my friends

PlanPremiumCountryTurkeyDevice Operating System(i, Android , Windows 10,) My Question or Issueı do not use private mode.And click to show my activities in settings but again my activities is not showing.

Newbie

Plan Premium Country Turkey Device   Operating System (i, Android , Windows 10,)   My Question or Issue ı do not use private mode.And click to show my activities in settings but a...

Eni

Moderator

502 Views

1 replies

0 likes

Friends
  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Multi tab UI

PlanPremiumCountryIsraelDevicePC laptopOperating SystemWindows 10 My Question or Issuedon't understand how until today the UI not support multi tab!?!?!?it's will makes the life more easily for this app! Please consider!

Roadie

Plan Premium Country Israel Device PC laptop Operating System Windows 10   My Question or Issue don't understand how until today the UI not support multi tab!?!?!? it's will makes the...

Eni

Moderator

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting

Windows 10 Hey, why is it so that when I mark several songs to add them to another playlist they appear arranged in a alphabetically order based on title in the new playlist? Even though both playlist have the "recently added" as sorting filter.And i...

Newbie

  Windows 10   Hey, why is it so that when I mark several songs to add them to another playlist they appear arranged in a alphabetically order based on title in the new playlist? Even th...

Eni

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T CHANGE PLAYLIST COVER

Hi! I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available.Please let me know how to do this! Nya CountryUKDeviceWindows PC/ Chromebook

Newbie

Hi!  I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available. Please let me know how...

CarlosE

Spotify Legend

38515 Views

34 replies

15 likes

cover
edit
not working
PC
Playlist Cover
WebPlayer
Windows
  • 38515 Views
  • 34 replies
  • 15 likes

Superuser Contribution Podcast start playing by itself

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueOn Spotify Windows Desktop client, whenever you just view a podcast page, but don't select any podcast episode to play, after roughly 5 to 10 minutes, the most recent podcast e...

Music Fan

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue On Spotify Windows Desktop client, whenever you just view a podcast page, but don't select any ...

Elena

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes