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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1464 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144800 Views

83 replies

27 likes

  • 144800 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129577 Views

294 replies

22 likes

  • 129577 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10916 Views

1 replies

6 likes

  • 10916 Views
  • 1 replies
  • 6 likes

Superuser Contribution Local files won't play on desktop

PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...

Visitor

Plan Premium Country United States Device Laptop, PC Operating System Windows 10   Added some local files to my Spotify on my computer. Have done this before and they always work but th...

Elena

Moderator

352 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Add volume controller on Spotify player that's embeded on my website

My Question or Issue:I have added a Spotify player onto my Wix website to play music along with my exercise videos. But the music plays too loudly and drowns out my voice in the video.The player does not have a volume control.I have adjusted my voice...

Regular

My Question or Issue: I have added a Spotify player onto my Wix website to play music along with my exercise videos. But the music plays too loudly and drowns out my voice in the video. The player ...

joonty

Newbie

5154 Views

10 replies

8 likes

player
Spotify player
Volume Button
Volume Control
Volume Levels
  • 5154 Views
  • 10 replies
  • 8 likes

error al mostrar los slides del inicio

PlanPremiumArgentina Devicenotebook intelOperating Systemwindows 10 x64 My Question or IssueLas listas de reproducción quedan ocultas al llegar al fondo del slide, adjunto un video

Newbie

Plan Premium Argentina   Device notebook intel Operating System windows 10 x64   My Question or Issue Las listas de reproducción quedan ocultas al llegar al fondo del slide, adjun...

333 Views

0 replies

1 likes

  • 333 Views
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  • 1 likes

Spotify Desktop for Windows 8.1 won't play to external USB sound card

PlanPremiumCountry DeviceASUS laptopOperating SystemWindows 8.1 My Question or IssueI use an external sound card, connected via USB, for all of my audio routing. It works for every program running on my computer--internal sounds, Internet media, vari...

Casual Listener

Plan Premium Country   Device ASUS laptop Operating System Windows 8.1   My Question or Issue I use an external sound card, connected via USB, for all of my audio routing. It work...

KingsleyVM

Casual Listener

1236 Views

2 replies

1 likes

audio routing
USB not working
Windows
  • 1236 Views
  • 2 replies
  • 1 likes

[Firefox] Black screen when opening https://open.spotify.com/ as logged in user

PlanPremiumCountryRussiaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I go to https://open.spotify.com/ as logged user I see only black screen and nothing else. Its works fine if I log out or in chrome browser.

Visitor

Plan Premium Country Russia Device Desktop Operating System Windows 10   My Question or Issue When I go to https://open.spotify.com/ as logged user I see only black screen and nothing ...

Sebasty

Community Legend

2056 Views

1 replies

1 likes

  • 2056 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs don't start when i click play on pc app ( they are not grey out songs )

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueWhen i click play on a song on spotify, it does not start to play song nor give any error messages. It's like completely ignoring clicking. I can listen these songs on my ...

Casual Listener

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue When i click play on a song on spotify, it does not start to play song nor give any error messa...

luKrek

Newbie

4848 Views

19 replies

1 likes

windows 10.
  • 4848 Views
  • 19 replies
  • 1 likes

Really unusual issue with Spotify not playing any music.

PlanPremiumCountryThe U.S.A.DevicePCOperating SystemWin 10 My Question or IssueI have been having issues with Spotify for the past month however it seemingly has gotten worse recently. Initially, when I put playlists on shuffle, there was about a 50 ...

Casual Listener

  Plan Premium Country The U.S.A. Device PC Operating System Win 10   My Question or Issue I have been having issues with Spotify for the past month however it seemingly has gott...

Pacman4397

Casual Listener

1950 Views

2 replies

1 likes

  • 1950 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't play any music

PlanFreeCountryPoland Operating SystemWin 10 I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom and music is not playing. I have had such a problem for a long time. Reinstalling the ...

Newbie

Plan Free Country Poland   Operating System Win 10   I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom...

Ivan

Spotify Legend

452 Views

1 replies

2 likes

  • 452 Views
  • 1 replies
  • 2 likes

cannot access spotify.com from laptop - all other web sites are fine

Plan PremiumCountry UKDevice Dell XPS 13Operating System Windows 10 My Question or IssueI can no longer access www.spotify.com from my Windows 10 laptop, since doing a Spotify account password reset this morning (same problem from any browser). All o...

Casual Listener

Plan Premium Country UK Device Dell XPS 13 Operating System Windows 10   My Question or Issue I can no longer access www.spotify.com from my Windows 10 laptop, since do...

Simon_londoner

Casual Listener

1178 Views

4 replies

0 likes

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  • 4 replies
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My desktop spotify downloads updates every day

Greetings, for a week my spotify desktop application has been downloading updates daily, sometimes it downloads many updates in a single day, having finished updating it. I would like to know if there is any way to fix this error. Thank you

Casual Listener

  Greetings, for a week my spotify desktop application has been downloading updates daily, sometimes it downloads many updates in a single day, having finished updating it. I would like to know...

Cristian09

Casual Listener

640 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Error Code 04 making Desktop use impossible

PlanPremiumCountryScotlandDeviceDesktop ComputerOperating SystemWindows 10 Home My Question or IssueSpotify application in windows 10 constantly disconnects giving error code 04. It starts up and shows blank pages then spits out "this page is not ava...

Casual Listener

Plan Premium Country Scotland Device Desktop Computer Operating System Windows 10 Home   My Question or Issue Spotify application in windows 10 constantly disconnects giving error code...

HaloZen

Casual Listener

588 Views

2 replies

1 likes

  • 588 Views
  • 2 replies
  • 1 likes

[UI Bug] related to playlist sort

PlanPremiumCountryUSDeviceSurface Book 2Operating SystemWindows 10 x64 My Question or IssueI'm also a UI developer and this is definitely the kind of mistake I'd make, lol. Open a playlist and sort it so the most recently added songs are at the top. ...

Casual Listener

Plan Premium Country US Device Surface Book 2 Operating System Windows 10 x64   My Question or Issue I'm also a UI developer and this is definitely the kind of mistake I'd make, lol. ...

464 Views

0 replies

0 likes

Bugfix
UI
  • 464 Views
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Favorite songs pop up window

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueA few days ago i got a pop up window that let me select a few favorite songs, i clicked that i wanted to do it later but now i cant seem to find it, is there anyone that c...

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue A few days ago i got a pop up window that let me select a few favorite songs, i clicked that i ...

Sebasty

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Changing Username On a Microsoft PC

PlanFreeCountryUnited States DeviceLenovo Laptop Circa about ten years ago or soOperating SystemWindows 10 My Question or IssueA while back I think I changed the email address linked to my account or something, or probably what I did was link a coupl...

Visitor

Plan Free Country United States   Device Lenovo Laptop Circa about ten years ago or so Operating System Windows 10   My Question or Issue A while back I think I changed the email...

Briznent33

Casual Listener

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't use the Spotify Desktop app.

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I try to log into my account using the PC software, it gives me "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you...

Casual Listener

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue When I try to log into my account using the PC software, it gives me "A Firewall may be block...

Nijaansh

Casual Listener

2578 Views

2 replies

1 likes

  • 2578 Views
  • 2 replies
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Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

Visitor

PROBLEM   + Connect To Device menu is PIXELLATED (see below)   TROUBLESHOOTING   + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...

Alex

Spotify Legend

319 Views

1 replies

1 likes

  • 319 Views
  • 1 replies
  • 1 likes

Song playing

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. Every playlist are now full and no more bug, but I ...

Newbie

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

Visitor

Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004   My Question or Issue Alexa is working/playing with Spotify and re...

Ver

Spotify Legend

1333 Views

1 replies

2 likes

Alexa
  • 1333 Views
  • 1 replies
  • 2 likes

Solved!! Will I still have my custom songs after i delete it from my computer?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

musicaltabs

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Bad audio quality / No options

Hello there,I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options?Up to this point i've mostly used Aimp 3 and the sound on Aimp is absolutely magical, let aside the equali...

Casual Listener

Hello there, I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options? Up to this point i've mostly used Aimp 3 and the ...

Sebasty

Community Legend

978 Views

3 replies

2 likes

  • 978 Views
  • 3 replies
  • 2 likes