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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2699 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158317 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157317 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11643 Views

1 replies

6 likes

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Spotify desktop app extremely buggy on launch.

Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue.When you try to launch Spotify it shows you the 3 dots on the upper left corner, and the Minimize, Restore and Close (X) bu...

Newbie

Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue. When you try to launch Spotify it shows you the 3 dots on the upper le...

Loxer

Community Legend

2081 Views

2 replies

1 likes

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[Desktop][Playlists] My pc drive is filledI need to get rid of downloaded songs, How can I do this?

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this? Please help!

Casual Listener

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this?  Please help!

dinomight

Spotify Star

366 Views

1 replies

0 likes

Desktop
Playlists
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[Desktop] diffrent ui

I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too

Visitor

I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too  

dinomight

Spotify Star

407 Views

1 replies

0 likes

Desktop
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Solved!! localState folder and localCache folder

I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusicthere are two folders localState and localCache and which sized 4GB and 6.50 GB. I downloaded 700 songs for offline usage and 600 songs from local folders....

Casual Listener

I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusic there are two folders  localState and localCache and which sized 4GB and 6.50 GB. I dow...

dinomight

Spotify Star

3516 Views

1 replies

0 likes

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Superuser Contribution Sync-problems with Windows and Android

PlanPremium CountryGermany DeviceDesktop PC, Samsung Galaxy A70 Operating SystemWindows 10, Android 10 My Question or IssueHello,first of all I want to excuse for my bad english ^^Now to my Issue:My problem is, that my Spotify App on my PC doesn't sy...

Visitor

Plan Premium   Country Germany   Device Desktop PC, Samsung Galaxy A70   Operating System Windows 10, Android 10   My Question or Issue Hello, first of all I want to...

Eni

Moderator

519 Views

2 replies

0 likes

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Superuser Contribution high-pitched sound in the background

hello I have a high-pitched noise that goes into the background on some music someone can help me plz

Casual Listener

hello I have a high-pitched noise that goes into the background on some music someone can help me plz  

Mihail

Spotify Legend

785 Views

3 replies

0 likes

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Random songs being played without me doing anything.

PlanPremium (Family)CountryUSADeviceSamsung Galaxy Note 9, Windows 10 PCOperating SystemOne UI 2 and Windows 10My Question or IssueSo I was playing a game of CS:GO and randomly my normal playlist switched to some random song that I've never even hear...

Newbie

Plan Premium (Family) Country USA Device Samsung Galaxy Note 9, Windows 10 PC Operating System One UI 2 and Windows 10 My Question or Issue So I was playing a game of CS:GO and randomly my n...

AdamDamon

Community Legend

411 Views

1 replies

0 likes

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Superuser Contribution Differences between 1.1.53.608.g7ed9c03a-a and 1.1.53.608.g7ed9c03a

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue : Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a (i have this one) and 1.1.53.608.g7ed9c03a . I have a problem with display discography. In my...

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue :  Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a...

Mihail

Spotify Legend

605 Views

1 replies

0 likes

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Superuser Contribution Auto-Play turned off but still getting songs not in playlist

Premium, USA, Spotify for Windows I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now. My Question or Issue

Roadie

Premium, USA, Spotify for Windows   I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now.   &nbs...

Jeremy

Spotify Legend

394 Views

1 replies

1 likes

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  • 1 likes

Spotify is Pausing across all my devices

PlanPremiumCountryUnited States DeviceGalaxy S9+, Windows computerOperating SystemAndroid, Win 10 My Question or IssueMy Spotify account pauses music every 20-30 seconds or so both on my PC and Phone, It also does this over 4G so It isn't a ISP issue...

Newbie

Plan Premium Country United States  Device Galaxy S9+, Windows computer Operating System Android, Win 10   My Question or Issue My Spotify account pauses music every 20-30 seconds...

AyuTheHuman

Composer

430 Views

1 replies

1 likes

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Superuser Contribution Shortcuts hasn't updated in months.

So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from the account and changed my login info and expected ...

Casual Listener

So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from ...

Eni

Moderator

524 Views

1 replies

0 likes

Ongoing Issues
shortcuts
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Solved!!Superuser Contribution Favorite songs always initially play based on 'added on' time, also when sorted differently

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have sorted my favorite songs by artist. When i play song it will play through them based on 'added on' time. After changing ordering again it will play them correctly unt...

Casual Listener

Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue I have sorted my favorite songs by artist. When i play song it will play through them based on 'a...

Eni

Moderator

838 Views

3 replies

0 likes

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Superuser Contribution Problème partage musique

PlanPremiumBelgique(Windows 10.) My Question or Issue Bonjour, Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger (facebook), j'ai ceci comme message : You cannot view this application. Please make...

Casual Listener

Plan Premium Belgique (Windows 10.)   My Question or Issue   Bonjour,   Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger...

Mihail

Spotify Legend

3633 Views

4 replies

0 likes

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Superuser Contribution Full screen podcast always showing controls

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueGoing full screen on a podcast always shows the controls, any way to make those go away?

Newbie

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Going full screen on a podcast always shows the controls, any way to make those ...

Jeremy

Spotify Legend

437 Views

1 replies

0 likes

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Solved!!Superuser Contribution Play button on keyboard doesnt work for spotify

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10My Question or Issue The play button on my keyboard doesn't work for Spotify I've found a temporary fix which is switching from Realtek Digital Output then back to my headset but it doesn'...

Casual Listener

Plan Free/Premium Country United States Operating System Windows 10 My Question or Issue  The play button on my keyboard doesn't work for Spotify I've found a temporar...

Jeremy

Spotify Legend

779 Views

2 replies

0 likes

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"Remove from this Playlist" is greyed out

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from this Playlist" option, but it's GREYED OUT.WHY? HOW DO I SIMPLY REMOVE ...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue When I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from...

hylic64

Newbie

1865 Views

3 replies

1 likes

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Superuser Contribution Same Problems as Everyone Else... Except the solution failed

PlanFreeCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueSo, spotify stopped working, playlists were all gone an nothing would play, similar problems as in this reddit post https://www.reddit.com/r/spotify/comments/aoc1ea/spoti...

Newbie

  Plan Free Country Canada Device Laptop Operating System Windows 10   My Question or Issue So, spotify stopped working, playlists were all gone an nothing would play, similar pr...

Eni

Moderator

523 Views

1 replies

0 likes

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Superuser Contribution Spotify Playlist Radio more broken than ever

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image below. Even more bugs appear. Why suggest the same ...

Music Fan

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image ...

Jeremy

Spotify Legend

1785 Views

6 replies

0 likes

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Superuser Contribution Volume ~5% on start up

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueNot so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volum...

Casual Listener

  Plan Premium Country Ukraine Device PC Operating System Windows 10   My Question or Issue Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volu...

Jeremy

Spotify Legend

452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ready to ditch Spotify and stick with Qobuz

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, mapping it to go through my desktop to pickup the s...

Newbie

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, ...

Jeremy

Spotify Legend

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes