Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50490 Views
77 replies
27 likes

50490 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76128 Views
271 replies
21 likes

76128 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5345 Views
1 replies
6 likes

5345 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145495 Views
0 replies
26 likes
Mac
Windows

145495 Views
0 replies
26 likes

Superuser Contribution Can no longer remove songs from Made For You

Plan PremiumCountry UK DeviceLenovo Thinkpad T480Operating SystemWindows 10 1903 My Question or IssueThe option to remove songs from my Made For You > My Daily Mix playlists has disappeared, was this an intentional update or is there somethingn wrong...

R3XXY
Music Fan
Plan Premium Country UK Device Lenovo Thinkpad T480 Operating System Windows 10 1903 My Question or Issue The option to remove songs from my Made For You > My Daily Mix play...
2019-10-27 8:06:50 PM
2020-12-01 8:26:50 AM
Mario
Spotify Legend
2230 Views
11 replies
3 likes

2230 Views
11 replies
3 likes

[Desktop][Developer] Now Playing display / home display bug in version 1.1.47.684.g136419d9-a

This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.

chrissirico
Casual Listener
This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.
2020-11-30 7:05:24 PM
328 Views
0 replies
0 likes
Desktop
Developer

328 Views
0 replies
0 likes

Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

pocce
Casual Listener
Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...
2019-04-29 3:32:48 PM
2020-11-30 3:59:45 PM
Peter
Spotify Legend
754 Views
3 replies
0 likes

754 Views
3 replies
0 likes

Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Burton1224
Casual Listener
Plan Premium Country Switzerland Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit My Question or Issue If i try t...
2020-11-26 8:44:51 AM
2020-11-30 2:39:04 PM
Alex
Spotify Legend
369 Views
3 replies
0 likes
Win10 playing not working

369 Views
3 replies
0 likes

Superuser Contribution Cache Location

PlanPremiumCountryTurkey DevicePCWindows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different hard drive but spotify still stores data in my main windows partition. Need help

kh3ldar
Casual Listener
Plan Premium Country Turkey Device PC Windows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different ha...
2020-11-24 12:19:23 PM
2020-11-30 2:23:02 PM
Katerina
Spotify Legend
448 Views
3 replies
0 likes

448 Views
3 replies
0 likes

Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

b411313
Regular
I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.
2020-11-26 1:02:27 PM
2020-11-30 12:10:28 PM
9qll-gg_8go6a
Music Fan
992 Views
8 replies
17 likes

992 Views
8 replies
17 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Kqllr
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...
2020-11-09 3:14:00 PM
2020-11-30 10:44:18 AM
0pTicaL
Gig Goer
3647 Views
11 replies
1 likes

3647 Views
11 replies
1 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

mlidbo
Roadie
The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...
2020-11-29 8:02:57 PM
2020-11-30 5:40:07 AM
dinomight
Spotify Star
865 Views
1 replies
2 likes

865 Views
1 replies
2 likes

Solved!!Superuser Contribution Most local files don't show up but used to

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files ar...

Tato_Kamja
Regular
Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to...
2020-11-19 12:36:22 AM
2020-11-30 4:04:20 AM
shoelessyo
Regular
1388 Views
8 replies
5 likes

1388 Views
8 replies
5 likes

Superuser Contribution Typing to jump to songs no longer works

PremiumUnited StatesWindows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typing a song or artist or album (whatever your sort is set to) and ...

zdsampson
Regular
Premium United States Windows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typi...
2020-08-21 12:07:43 AM
2020-11-30 3:24:07 AM
mlidbo
Roadie
615 Views
5 replies
0 likes

615 Views
5 replies
0 likes

Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

BritPopZgz
Casual Listener
Plan Family premium Country USA Device Dektop app Operating System Windows 10 My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...
2020-11-28 10:39:19 AM
2020-11-29 7:13:25 PM
mlidbo
Roadie
702 Views
3 replies
0 likes

702 Views
3 replies
0 likes

Superuser Contribution Saved Songs Becoming Obsolete Versions of the Same Song

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few new songs undergo this problem. The saved song I have...

caVV
Newbie
I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few ne...
2019-05-17 3:42:07 AM
2020-11-29 5:46:03 PM
mlidbo
Roadie
2134 Views
8 replies
7 likes

2134 Views
8 replies
7 likes

Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

GregAsian
Visitor
Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10 My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...
2020-11-26 1:20:13 PM
2020-11-29 1:38:51 PM
Alex
Spotify Legend
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Superuser Contribution 'New albums release' from spotify not updating....

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the right forum, I wanted to put it into the help to all spotify communitites rather than...

gtbjames
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the r...
2020-11-26 11:18:36 AM
2020-11-29 12:49:11 PM
Alex
Spotify Legend
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

Superuser Contribution Back & Forward Shortcuts ( Alt+Left & Alt+Right) dont work any more

Operating SystemWindows 10Spotify 1.1.46.916.g416cacf1-a My Question or IssueSince this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Right) dont work any more. This is annoying because some (like me) use Mouse Gest...

limex
Regular
Operating System Windows 10 Spotify 1.1.46.916.g416cacf1-a My Question or Issue Since this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Ri...
2020-11-20 3:05:35 PM
2020-11-29 7:34:37 AM
RyanCu
Music Fan
1026 Views
7 replies
1 likes
HotKey
Shortcut

1026 Views
7 replies
1 likes

Filter/sort my liked songs based on genre

Hi,Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter the songs like that. I would like some more sorting/...

Roberto88
Newbie
Hi, Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter...
2020-11-28 6:20:00 PM
2020-11-28 7:24:35 PM
AdamDamon
Spotify Star
1469 Views
1 replies
3 likes

1469 Views
1 replies
3 likes

Superuser Contribution Create Similar Playlist feature removed in the new look update?

PlanPremiumCountrySouth AfricaDevice(Dell Inspiron 3000)Operating System(Windows 10) My Question or IssueI've noticed since the new look update that the create similar playlist feature is no longer accessible by right-clicking a playlist and I was cu...

clydej
Regular
Plan Premium Country South Africa Device (Dell Inspiron 3000) Operating System (Windows 10) My Question or Issue I've noticed since the new look update that the create similar playli...
2020-11-26 6:41:47 PM
2020-11-28 5:58:54 PM
Xenia
Moderator
1467 Views
1 replies
1 likes

1467 Views
1 replies
1 likes

Superuser Contribution local files: where are they?

PlanFree/PremiumCountryNetherlandsDeviOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDidn't change settings, tried to add sources, but Spotify does not show my local files

BlackLizard63
Gig Goer
Plan Free/Premium Country Netherlands DeviOperating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Didn't change settings, tried to add sources, but Spotify d...
2020-11-26 7:52:45 AM
2020-11-28 5:45:11 PM
Xenia
Moderator
371 Views
2 replies
1 likes

371 Views
2 replies
1 likes

Solved!!Superuser Contribution New Spotify Update - Where is filter option for podcasts?

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueHello! I am new here. Thought I can navigate through Help and Community but I couldn't find the info I need with this newest Spotify desktop update. Is there an option to fi...

disquoveri
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hello! I am new here. Thought I can navigate through Help and Community but I couldn't fin...
2020-11-19 5:55:59 PM
2020-11-28 2:52:27 PM
mlidbo
Roadie
2189 Views
6 replies
1 likes

2189 Views
6 replies
1 likes

Superuser Contribution Two bugs scrolling to current song by clicking album art

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueBug1: When playing "Liked Songs" clicking on the album art brings you to the current song only if the current song is less than 150 songs from the start of t...

mlidbo
Roadie
Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 My Question or Issue Bug1: When playing "Liked Songs" clicking on the album art brings you to t...
2020-11-16 4:47:51 AM
2020-11-28 12:44:28 PM
mlidbo
Roadie
1003 Views
12 replies
0 likes

1003 Views
12 replies
0 likes

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