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Plan
Premium
Country
UK
Device
Desktop PC
Operating System
Windows 10
My Question or Issue
My personal playlists are changing at random when I alter them.
If I move songs I have recently added to playlists, or I delete a song (or songs), some songs will move at random.
Some will move down, some will move up. The only pattern I can see is that, if I've added a whole album, the penultimate song in a playlist will move to near the start.
This is profoundly annoying. Anyone else having this?
Hi folks,
Thanks for reaching out about this here in the Community.
As a first step, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached or corrupted files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.
If the issue persists, could you let us know if this happens to any playlist or with some specific ones? We'd also like to know if there's a filter applied to the playlist when this happens.
Keep us posted. We'll be on the lookout.