Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

New Update difficulties

Solved!

New Update difficulties

Plan

Free

Country

USA

Device

Dell laptop

Operating System

Windows 10

 

My Question or Issue

I made my Spotify accound around a year ago on my phone and when I got a new laptop last summer I installed the app there as well and everything worked fine. However, I didn't get the most recent update on my laptop, and it has been bugging me but I don't know how to fix it. Today I made an account for my brother on his phone, and when I logged into his account on my laptop, the new update was there. But when I changed it back to my account, it was the old version again.  I really don't know what the problem is, and if anyone has an idea how to fix this I would be so grateful.

Reply

Accepted Solutions
Marked as solution

Hey @Sumeja 

 

The new UX will be enabled on your account soon. It's not dependent on version updates as much, you'll just open Spotify one morning and see the new user interface. 🙂

 

Hope this helps, have a nice day!

View solution in original post

1 Reply
Marked as solution

Hey @Sumeja 

 

The new UX will be enabled on your account soon. It's not dependent on version updates as much, you'll just open Spotify one morning and see the new user interface. 🙂

 

Hope this helps, have a nice day!

Suggested posts