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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1750 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146432 Views

83 replies

27 likes

  • 146432 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131453 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11025 Views

1 replies

6 likes

  • 11025 Views
  • 1 replies
  • 6 likes

Superuser Contribution I can't play any music

PlanFreeCountryPoland Operating SystemWin 10 I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom and music is not playing. I have had such a problem for a long time. Reinstalling the ...

Newbie

Plan Free Country Poland   Operating System Win 10   I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom...

Ivan

Spotify Legend

456 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

cannot access spotify.com from laptop - all other web sites are fine

Plan PremiumCountry UKDevice Dell XPS 13Operating System Windows 10 My Question or IssueI can no longer access www.spotify.com from my Windows 10 laptop, since doing a Spotify account password reset this morning (same problem from any browser). All o...

Casual Listener

Plan Premium Country UK Device Dell XPS 13 Operating System Windows 10   My Question or Issue I can no longer access www.spotify.com from my Windows 10 laptop, since do...

Simon_londoner

Casual Listener

1195 Views

4 replies

0 likes

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  • 4 replies
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My desktop spotify downloads updates every day

Greetings, for a week my spotify desktop application has been downloading updates daily, sometimes it downloads many updates in a single day, having finished updating it. I would like to know if there is any way to fix this error. Thank you

Casual Listener

  Greetings, for a week my spotify desktop application has been downloading updates daily, sometimes it downloads many updates in a single day, having finished updating it. I would like to know...

Cristian09

Casual Listener

646 Views

2 replies

0 likes

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Error Code 04 making Desktop use impossible

PlanPremiumCountryScotlandDeviceDesktop ComputerOperating SystemWindows 10 Home My Question or IssueSpotify application in windows 10 constantly disconnects giving error code 04. It starts up and shows blank pages then spits out "this page is not ava...

Casual Listener

Plan Premium Country Scotland Device Desktop Computer Operating System Windows 10 Home   My Question or Issue Spotify application in windows 10 constantly disconnects giving error code...

HaloZen

Casual Listener

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

[UI Bug] related to playlist sort

PlanPremiumCountryUSDeviceSurface Book 2Operating SystemWindows 10 x64 My Question or IssueI'm also a UI developer and this is definitely the kind of mistake I'd make, lol. Open a playlist and sort it so the most recently added songs are at the top. ...

Casual Listener

Plan Premium Country US Device Surface Book 2 Operating System Windows 10 x64   My Question or Issue I'm also a UI developer and this is definitely the kind of mistake I'd make, lol. ...

465 Views

0 replies

0 likes

Bugfix
UI
  • 465 Views
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Favorite songs pop up window

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueA few days ago i got a pop up window that let me select a few favorite songs, i clicked that i wanted to do it later but now i cant seem to find it, is there anyone that c...

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue A few days ago i got a pop up window that let me select a few favorite songs, i clicked that i ...

Sebasty

Community Legend

534 Views

1 replies

0 likes

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Changing Username On a Microsoft PC

PlanFreeCountryUnited States DeviceLenovo Laptop Circa about ten years ago or soOperating SystemWindows 10 My Question or IssueA while back I think I changed the email address linked to my account or something, or probably what I did was link a coupl...

Visitor

Plan Free Country United States   Device Lenovo Laptop Circa about ten years ago or so Operating System Windows 10   My Question or Issue A while back I think I changed the email...

Briznent33

Casual Listener

540 Views

1 replies

1 likes

  • 540 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't use the Spotify Desktop app.

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I try to log into my account using the PC software, it gives me "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you...

Casual Listener

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue When I try to log into my account using the PC software, it gives me "A Firewall may be block...

Nijaansh

Casual Listener

2605 Views

2 replies

1 likes

  • 2605 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

Visitor

PROBLEM   + Connect To Device menu is PIXELLATED (see below)   TROUBLESHOOTING   + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...

Alex

Spotify Legend

323 Views

1 replies

1 likes

  • 323 Views
  • 1 replies
  • 1 likes

Song playing

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. Every playlist are now full and no more bug, but I ...

Newbie

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. ...

308 Views

0 replies

0 likes

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Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

Visitor

Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004   My Question or Issue Alexa is working/playing with Spotify and re...

Ver

Spotify Legend

1344 Views

1 replies

2 likes

Alexa
  • 1344 Views
  • 1 replies
  • 2 likes

Solved!! Will I still have my custom songs after i delete it from my computer?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

musicaltabs

Casual Listener

558 Views

2 replies

0 likes

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  • 2 replies
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Bad audio quality / No options

Hello there,I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options?Up to this point i've mostly used Aimp 3 and the sound on Aimp is absolutely magical, let aside the equali...

Casual Listener

Hello there, I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options? Up to this point i've mostly used Aimp 3 and the ...

Sebasty

Community Legend

992 Views

3 replies

2 likes

  • 992 Views
  • 3 replies
  • 2 likes

Spotify jumping around songs

PlamPremium (Family)CountrySweden DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to play songs, Spotify just "jumps" around until it stops. Just on my Desktop, not my phone nor my school mac. I have tried to reinstall Spotify...

Newbie

  Plam Premium (Family) Country Sweden   Device Desktop Operating System Windows 10   My Question or Issue When I want to play songs, Spotify just "jumps" around until it s...

Sebasty

Community Legend

997 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Followers on my Profile is FROZEN

Plan - PremiumCountry - BrazilDevice - (iPhone 7, Lenovo)Operating System (Windows 10) My Question or Issue My profile (Lo-fi Music) was at 990 followers yesterday at night. When I woke up today it dropped to 535 followers and it's FROZEN (on every d...

Visitor

Plan - Premium Country - Brazil Device - (iPhone 7, Lenovo) Operating System (Windows 10)   My Question or Issue   My profile (Lo-fi Music) was at 990 followers y...

Alex

Spotify Legend

2936 Views

13 replies

3 likes

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  • 13 replies
  • 3 likes

Superuser Contribution dislike song in radio

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueSpotify offers me the same track for the third time on the radio and I don't like it!Why there is no dislike button in a Radio?There is no button in the mobile applicatio...

Visitor

Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue Spotify offers me the same track for the third time on the radio and I don't like it! Why the...

Alex

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

Casual Listener

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...

Telemus

Casual Listener

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

can I share my local files to my family?

May people from my family account can access my local files? If so, how to do it?

Casual Listener

May people from my family account can access my local files? If so, how to do it?

MadmanOnWheels

Roadie

4512 Views

6 replies

0 likes

  • 4512 Views
  • 6 replies
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Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

Visitor

  My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome.    My computer (XPS17) does not have media keys (except the paus...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify Lyrics not syncing with the song

PlanPremiumCountryPhilippines DevicePC, AndroidOperating SystemWindows 10, android 5.1 Is there any solution to manually sync lyrics inside spotify app?

Newbie

Plan Premium Country Philippines   Device PC, Android Operating System Windows 10, android 5.1   Is there any solution to manually sync lyrics inside spotify app?  

OwKoot

Newbie

7605 Views

2 replies

8 likes

  • 7605 Views
  • 2 replies
  • 8 likes