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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137064 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137064 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53285 Views
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  • 33 likes

[desktop] Graphic bug with the modal "duplicate song" with the german language

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueWhen I try to add a song that is already in my playlist, a modal comes out, and this modal, when the interface language is germ...

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue When I try to add a song that is already in my...
  • 129 Views
  • 0 replies
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  • 129 Views
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Keep getting an error message when changing playlist cover

I have been trying to change my playlist covers for awhile, I have completely uninstalled the app on my laptop and redownloaded, logged out and logged back in but it still keeps saying my image size is too small (even though it definitely isn't). How...

  • Visitor
  • I have been trying to change my playlist covers for awhile, I have completely uninstalled the app on my laptop and redownloaded, logged out and logged back in but it still keeps saying my image size ...
  • OneByBoo
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Playlist Cover
  • 458 Views
  • 1 replies
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play disc1 of 2 on an album

Operating SystemWindows 10 My Question or IssueSome bands release an album with multiple discs.For instance Long Distance Calling - Satellite Bay has 2 discs.On the 1st disc is the original recordings, on the 2nd disc is a remastered version of some ...

  • Music Fan
  • Operating System Windows 10   My Question or Issue Some bands release an album with multiple discs. For instance Long Distance Calling - Satellite Bay has 2 discs. On the 1st disc is the o...
  • OneByBoo
  • Community Legend
  • 2120 Views
  • 1 replies
  • 0 likes
  • 2120 Views
  • 1 replies
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Solved!!Superuser Contribution Skips All Tracks

Spotify plays fine on my phone and has on my computer til today. I try to play a playlist and it skips to the next song then the next and the next and so on until the end and it says "spotify cant play this right now".I've reinstalled a few times, up...

  • Regular
  • Spotify plays fine on my phone and has on my computer til today. I try to play a playlist and it skips to the next song then the next and the next and so on until the end and it says "spotify ca...
  • Ivan
  • Spotify Legend
  • 368 Views
  • 8 replies
  • 0 likes
  • 368 Views
  • 8 replies
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Superuser Contribution Spotify desktop mouse issues

On my end the mouse sometimes behaves very erratically whenever I try to edit a playlist or queue. Sometimes when I try to drag and drop a song it stops halfway through and I have to do the dragging and dropping again till it works. Sometimes it acts...

  • Visitor
  • On my end the mouse sometimes behaves very erratically whenever I try to edit a playlist or queue. Sometimes when I try to drag and drop a song it stops halfway through and I have to do the dragging ...
  • Ivan
  • Spotify Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • 458 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Desktop App Turning on Camera

So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close Spotify, I get a notification that my camera has tu...

  • Visitor
  • So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close ...
  • giffelfar
  • Visitor
  • 5907 Views
  • 2 replies
  • 1 likes
  • 5907 Views
  • 2 replies
  • 1 likes

Node.js

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or Issuei was wondering if I could monitor the audio output on my computer even while I’m listening on a different device. I want to use this to be able to make an aud...

  • Casual Listener
  •   Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue i was wondering if I could monitor the audio output on my computer even whi...
  • Travis_C
  • Casual Listener
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify forgets album after closing app

PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or IssueWhenever I am listening to an album and close the app, if I open it again, Spotify has cleared the queue of the remaining album songs. It still remembers where it...

  • Casual Listener
  • Plan Premium Country Netherlands Device Laptop Operating System Windows 10   My Question or Issue Whenever I am listening to an album and close the app, if I open it again, Spotify has...
  • sdkjasdjkfs
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Why ı can't see Cover image of the part

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can see the cover art of the piece on the site, but it does not appear in the application.

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can s...
  • OneByBoo
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song instantly skips.

PlanPremiumCountryCanadaDeviceWindows 10 Gaming LaptopMy Question or IssueSo my songs keep randomly skipping, for instance:I'll play my song, listen to it, but at the end when it plays the next song on the playlist it'll instantly skip.I'll listen to...

  • Casual Listener
  • Plan Premium Country Canada Device Windows 10 Gaming Laptop My Question or Issue So my songs keep randomly skipping, for instance: I'll play my song, listen to it, but at the end when it play...
  • Ivan
  • Spotify Legend
  • 1996 Views
  • 3 replies
  • 0 likes
  • skipping
  • 1996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Refuses to Play

PlanPremiumCountryUnitedStatesDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen opening spotify earlier today i noticed i couldnt download a certain song. I removed the song from my playlist and re added it, didnt work. i tried rein...

  • Visitor
  •   Plan Premium Country UnitedStates Device Windows PC Operating System Windows 10   My Question or Issue When opening spotify earlier today i noticed i couldnt download a certain...
  • Ivan
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Discord Not Displaying Spotify Song As Status

Plan: Premium StudentCountry: USA Device2017 Macbook ProOperating SystemNewest iOS. My Question or IssueI've linked my Spotify account to Discord to display my current listening as my Discord status. However, I have had no success. It worked in the p...

  • Visitor
  • Plan: Premium Student Country: USA   Device 2017 Macbook Pro Operating System Newest iOS.   My Question or Issue I've linked my Spotify account to Discord to display my curren...
  • 1259 Views
  • 0 replies
  • 2 likes
  • Discord
    not working
    Spotify
  • 1259 Views
  • 0 replies
  • 2 likes

adding a song to a collaborative playlist doesn't work in the desktop app

The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding a song to the collaborative playlist with the ipho...

  • Casual Listener
  • The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding...
  • eltoch
  • Composer
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
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Solved!! Spotify no longer able to connect to Audiocast Device

PlanPremiumCountry USADeviceiphone & Windows PC My Question or Issue Starting today, Spotify can no longer connect to Audiocast wifi devices from any device (iphone / win PC). I am able to cast other apps to the Audiocast with no issues, and able to ...

  • Music Fan
  • Plan Premium Country USA Device iphone & Windows PC   My Question or Issue   Starting today, Spotify can no longer connect to Audiocast wifi devices from any device (iphone / wi...
  • askeptic
  • Music Fan
  • 1449 Views
  • 1 replies
  • 0 likes
  • 1449 Views
  • 1 replies
  • 0 likes

Songs won't play and they continuously skip

PlanPremiumCountryU.S.DeviceDell XPS DesktopOperating SystemWindows 10My Question or IssueSpotify won't produce any sound, and when I try to play something, It immediately skips to the next song up and so on.

  • Casual Listener
  • Plan Premium Country U.S. Device Dell XPS Desktop Operating System Windows 10 My Question or Issue Spotify won't produce any sound, and when I try to play something, It immediately skips to ...
  • drummerboy21
  • Casual Listener
  • 386 Views
  • 4 replies
  • 1 likes
  • 386 Views
  • 4 replies
  • 1 likes

Superuser Contribution waiting for connection

Im trying to download a playlist for my local files and it gets stuck on "waiting for connection...". I have disabled all my firewalls, uninstalled spotify and reinstalled, and still nothing. need help.

  • Casual Listener
  • Im trying to download a playlist for my local files and it gets stuck on "waiting for connection...". I have disabled all my firewalls, uninstalled spotify and reinstalled, and still nothing. need he...
  • Danosaurus
  • Visitor
  • 4020 Views
  • 17 replies
  • 0 likes
  • 4020 Views
  • 17 replies
  • 0 likes

Superuser Contribution Artists Libraries knackered!

UK. Premium. Windows 10. Latest version of desktop app.There are problems on the Windows 10 Desktop apps with Artist libraries. First, some of my artist libraries contain songs that I have not liked. Not sure why. However, can't play them. When I cli...

  • Roadie
  • UK. Premium. Windows 10. Latest version of desktop app. There are problems on the Windows 10 Desktop apps with Artist libraries.   First, some of my artist libraries contain songs that I have...
  • MarkWilliams123
  • Roadie
  • 339 Views
  • 5 replies
  • 0 likes
  • 339 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Desktop overlay doesn't update when listening on different device

PlanPremiumCountryDEDeviceAcer Swift SF315-41Operating SystemWindows 10 Pro (Insider Preview) My Question or IssueWhen playing music on a different device via Spotify connect, the Desktop overlay stops updating. I don't want it to disappear though, b...

  • Casual Listener
  •   Plan Premium Country DE Device Acer Swift SF315-41 Operating System Windows 10 Pro (Insider Preview)   My Question or Issue When playing music on a different device via Spotify...
  • Elena
  • Moderator
  • 872 Views
  • 6 replies
  • 0 likes
  • 872 Views
  • 6 replies
  • 0 likes

Superuser Contribution System sounds, Discord and other programs silencing Spotify

Operating SystemWindows 10 My Question or IssueRecently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through Discord including people talking lower Spotify's volume. The at...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue Recently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through...
  • BrandonLane008
  • Casual Listener
  • 12337 Views
  • 3 replies
  • 2 likes
  • Help
    issue
    sound
    volume
  • 12337 Views
  • 3 replies
  • 2 likes

Cover art of currently played track no longer shown

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button:Not a huge problem, but slightly annoying.Did I land in an A/...

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  • Gig Goer
  • I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button: No...
  • Selbi
  • Gig Goer
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes