Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 50314 Views
  • 77 replies
  • 27 likes
  • 50314 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 76028 Views
  • 271 replies
  • 21 likes
  • 76028 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5338 Views
  • 1 replies
  • 6 likes
  • 5338 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145479 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145479 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Maximized window broke after minimize to tray

To reproduce:1. Turn on option "Close button should minimze the Spotify window to the tray"2. Click "maximize window" button3. Click "close window"4. Double click spotify icon on tray. The result is not maximized window. Will show in screencastPlanPr...

  • Casual Listener
  • To reproduce: 1. Turn on option "Close button should minimze the Spotify window to the tray" 2. Click "maximize window" button 3. Click "close window" 4. Double click spotify icon on tray. &nbsp...
  • Ivan
  • Spotify Legend
  • 897 Views
  • 4 replies
  • 0 likes
  • 897 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify constantly flashes three times and closes.

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify constantly flashes three times and closes. Reinstalling Spotify, Spotify from the MS Store, or even reinstalling Windows 10 doesn't help. Please help.

  • Newbie
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Spotify constantly flashes three times and closes. Reinstalling Spotify, Spotify from the MS St...
  • Ivan
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is becoming super sluggish and unresponsive in big playlists

So, I'm currently sitting on a few playlists, one of them at 3.2k, and I've noticed over the last months (progressively adding new music on and on), it's become unbearably slow and sluggish to navigate on the Windows Desktop app. Once the music plays...

  • Casual Listener
  • So, I'm currently sitting on a few playlists, one of them at 3.2k, and I've noticed over the last months (progressively adding new music on and on), it's become unbearably slow and sluggish to naviga...
  • Ivan
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

[Desktop][Playlists] i want to put my songs on the bottom but of my plalist but can't

it its hard if you have a large plalist to move the songs about. spotify used to put the new songs at the bottom but now puts them at the top and on my laptop at least it basically makes it impossable to put the new songs were I like them at the bott...

  • Visitor
  • it its hard if you have a large plalist to move the songs about. spotify used to put the new songs at the bottom but now puts them at the top and on my laptop at least it basically makes it impossabl...
  • 183 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 183 Views
  • 0 replies
  • 0 likes

[Desktop][Developer] New Update - Late November

The new update sucks ass. Everything is hidden behind 2 or more extra clicks. I.e, New Releases used to be on side bar. Now it's Search>New Releases>Scroll Down> See All. And still doesn't show if its a single or an album. The search bar is hidden ex...

  • Visitor
  • The new update sucks ass.    Everything is hidden behind 2 or more extra clicks. I.e, New Releases used to be on side bar. Now it's Search>New Releases>Scroll Down> See All. And ...
  • 229 Views
  • 0 replies
  • 4 likes
  • Desktop
    Developer
  • 229 Views
  • 0 replies
  • 4 likes

Superuser Contribution Local file playback has really bad crackling/noise

PlanPremiumCountryUSADevicePC Windows 10 My Question or IssueSome local files appear to playback with audio crackling. I have a lot of electronic music I've purchased from iTunes and added to Spotify, and in some of the bassier tracks I'm getting som...

  • Visitor
  •   Plan Premium Country USA Device PC Windows 10   My Question or Issue Some local files appear to playback with audio crackling. I have a lot of electronic music I've purchased fro...
  • Ivan
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not showing (all of my) songs

PlanPremiumCountryUSADeviceASUS ROG Zephyrus G14Operating SystemWindows 10 My Question or IssueA few days ago I learned about Local Files and thus uploaded a couple of songs that I liked to my existing playlist. After having no issues for around half...

  • Visitor
  • Plan Premium Country USA Device ASUS ROG Zephyrus G14 Operating System Windows 10   My Question or Issue A few days ago I learned about Local Files and thus uploaded a couple of songs ...
  • Jeremy
  • Spotify Legend
  • 474 Views
  • 1 replies
  • 2 likes
  • 474 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't jump from song to playlist

If I start playing a playlist, then click on a few other playlists, do some searching etc, how can I jump from the song that is playing to the playlist it is playing from? (I could perhaps press the back button until I find the playlist, but if the s...

  • Music Fan
  • If I start playing a playlist, then click on a few other playlists, do some searching etc, how can I jump from the song that is playing to the playlist it is playing from?   (I could perhaps p...
  • Alex
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files greyed out but still saved on PC

PlanPremiumCountryGermanyDevicePCWindows 10My Question or IssueSince last week, after I bought a new iPhone (been Android user before), I recognized after syncing a few local files from my PC to my phone, that most of them were suddenly greyed out an...

  • Newbie
  • Plan Premium Country Germany Device PC Windows 10 My Question or Issue Since last week, after I bought a new iPhone (been Android user before), I recognized after syncing a few local files fr...
  • Jeremy
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 1 likes
  • 360 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify won't play anything

PlanFreeCountryItalyDevicepc tower I builtOperating System Windows 10 My Question or Issueafter having some problems with the Microsoft store version of Spotify I decided to uninstall that version in favor of the standalone windows version of Spotify...

  • Visitor
  •   Plan Free Country Italy Device pc tower I built Operating System  Windows 10   My Question or Issue after having some problems with the Microsoft store version of Spotify ...
  • Mihail
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 1 likes
  • 386 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Bugreport] [Windows] Bug is appearing when you are selecting a track in a playlist.

PlanPremium CountryRussian Federation DevicePC Operating SystemWindows 10 My Question or IssueЗдравствуйте! На днях нашел маленький баг: если нажать на картинку трека, то он выделяется ведь в плейлисте синей рамкой. Так вот, к примеру, я слушаю 5 по ...

Spotify.gif
  • Newbie
  • Plan Premium   Country Russian Federation   Device PC   Operating System Windows 10   My Question or Issue Здравствуйте! На днях нашел маленький баг: если нажать на к...
  • Alex
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Songs from Local Files disappearing every time you turn on the device (Win 10)

A few days ago, most of my synced local songs on my laptop suddenly turned gray (unavailable). On the other hand, the ones that are on my phone works perfectly normal just like downloaded songs. A simple solution I found, is to replace the files with...

FUNNYPOTATO64_0-1605790447213.png FUNNYPOTATO64_1-1605791167424.png
  • Visitor
  • A few days ago, most of my synced local songs on my laptop suddenly turned gray (unavailable). On the other hand, the ones that are on my phone works perfectly normal just like downloaded songs. A si...
  • dnursatrio
  • Newbie
  • 426 Views
  • 1 replies
  • 0 likes
  • local
  • 426 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop vs iPhone

PlanPremiumCountryCanadaDevice(iPhone XROperating SystemWindows 7 I know it is possible to import songs from my desktop computer to Spotify desktop app through local files. But, will I be able to listen to them in the Spotify app on my iPhone even if...

  • Regular
  • Plan Premium Country Canada Device (iPhone XR Operating System Windows 7   I know it is possible to import songs from my desktop computer to Spotify desktop app through local files. But...
  • Tipier
  • Regular
  • 793 Views
  • 10 replies
  • 0 likes
  • 793 Views
  • 10 replies
  • 0 likes

Superuser Contribution Low volume after changing audio output

PlanPremiumOperating SystemWindows 10My Question or IssueLow volume after changing audio output, this only happens for spotify.

  • Casual Listener
  • Plan Premium Operating System Windows 10 My Question or Issue Low volume after changing audio output, this only happens for spotify.
  • Mihail
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Player at the lock screen

PlanPremiumCountryRussiaDeviceHuawei MatebookOperating SystemWindows 10 My Question or IssueHow to make a player appear as in the photo, in the right corner? It works with other music platforms, so the issue is in Spotify.

  • Casual Listener
  • Plan Premium Country Russia Device Huawei Matebook Operating System Windows 10   My Question or Issue How to make a player appear as in the photo, in the right corner? It works with ot...
  • themouse1
  • Casual Listener
  • 1175 Views
  • 2 replies
  • 0 likes
  • 1175 Views
  • 2 replies
  • 0 likes

Problem sharing a playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi folks - My question is that when I share a playlist via email with a friend, she does see ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi folk...
  • Dade_00
  • Regular
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! artist profile pictures not opening

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows10 My Question or IssueWhen I open the 'about' tab on an artist's page, and then on 'images' I am not able to click through the images and instead only have a view of the one I clicked on. S...

  • Newbie
  • Plan Premium Country Canada Device Desktop Operating System Windows10   My Question or Issue When I open the 'about' tab on an artist's page, and then on 'images' I am not able to clic...
  • AdamDamon
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck at version 1.1.45.621.gdddebadc

PlanSpotify Free PlanCountryDenmarkDeviceAsus Vivobook 14Operating SystemWindows 10 My Question or IssueAs my title implies, my computer (Asus Vivobook) is stuck with the 1.1.45.621.gdddebadc Spotify version. I want it to be the newest version, can a...

  • Casual Listener
  • Plan Spotify Free Plan Country Denmark Device Asus Vivobook 14 Operating System Windows 10   My Question or Issue As my title implies, my computer (Asus Vivobook) is stuck with the&nbs...
  • alxndrgbrl
  • Casual Listener
  • 750 Views
  • 4 replies
  • 0 likes
  • 750 Views
  • 4 replies
  • 0 likes

Solved!! Local Files Missing/Unable to be Found

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered missing whenever Spotify is re-opened. It's almost l...

  • Music Fan
  • I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered m...
  • Gulsvart
  • Music Fan
  • 615 Views
  • 2 replies
  • 1 likes
  • Help
    local files
  • 615 Views
  • 2 replies
  • 1 likes

Is it possible to trick Spotify into thinking im online?

I currently have a issue, Spotify thinks I'm offline while I'm online.Indeed windows reports that my Internet connection doesn't work.But this is wanted, it is correct that windows says I got "no Internet" while I indeed got internet.I need to trick ...

  • Visitor
  • I currently have a issue, Spotify thinks I'm offline while I'm online. Indeed windows reports that my Internet connection doesn't work. But this is wanted, it is correct that windows says I got "no...
  • 623 Views
  • 0 replies
  • 0 likes
  • 623 Views
  • 0 replies
  • 0 likes