Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49369 Views
77 replies
27 likes

49369 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75281 Views
271 replies
21 likes

75281 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5282 Views
1 replies
6 likes

5282 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145419 Views
0 replies
26 likes
Mac
Windows

145419 Views
0 replies
26 likes

[Desktop][Playlists] Calander-Alarmed Playlists

Our Home Office has a very strict Gotta Have Fun Exercise Policy! We would like Spotify to play specific sets of three song playlists at regular intervals. We start at 9am after a 1.5 hour dog walk. So at 10:30am we want a 3 song dance play to go off...

HappyBali
Casual Listener
Our Home Office has a very strict Gotta Have Fun Exercise Policy! We would like Spotify to play specific sets of three song playlists at regular intervals. We start at 9am after a 1...
2020-11-16 11:57:24 AM
161 Views
0 replies
0 likes

161 Views
0 replies
0 likes

Superuser Contribution When I start the Windows app, it simply displays a blank screen, but with the usual top-left menu.

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 Basically what it says in the title. The web player works fine, so it's not a connection issue.

LandonDuncan
Regular
Plan Premium Country United States Device PC Operating System Windows 10 Basically what it says in the title. The web player works fine, so it's not a connection issue.
2020-11-12 12:20:59 AM
2020-11-16 10:34:02 AM
Ivan
Spotify Legend
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

Superuser Contribution Spotify keeps deleting songs from my library

PlanPremium for StudentsCountryCzech RepublicDevicePC, Samsung Galaxy S6Operating SystemWindows 10, Android 7.0 My Question or IssueHello,recently I've noticed that Spotify keeps randomly deleting some of my saved songs from my library. It's obvious ...

Milhaus92
Newbie
Plan Premium for Students Country Czech Republic Device PC, Samsung Galaxy S6 Operating System Windows 10, Android 7.0 My Question or Issue Hello, recently I've noticed that Sp...
2018-12-19 1:22:54 PM
2020-11-14 11:47:08 AM
Jeremy
Spotify Legend
2074 Views
6 replies
4 likes

2074 Views
6 replies
4 likes

Album Display for Artist

My Question or IssueWhen you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography, like Queen, you're going to be scrolling for a while. Album'...

aflores020
Regular
My Question or Issue When you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography,...
2020-11-14 7:42:11 AM
2020-11-14 8:36:16 AM
Billy-J
Spotify Star
441 Views
1 replies
0 likes
album
Albums
display
Layout

441 Views
1 replies
0 likes

Superuser Contribution [BUG][Desktop][Developer] Volume bar jitters if sliding with mouse

Bug report (just found this idea section, though): The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released.ExampleEnvironment:Spotify 1.1.45.621.gdddebadcWIN 10 64bitExter...

FloppyFist
Regular
Bug report (just found this idea section, though): The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released. ...
2020-11-13 12:40:11 PM
2020-11-13 4:36:28 PM
Elena
Moderator
336 Views
1 replies
0 likes
Desktop
Developer

336 Views
1 replies
0 likes

Superuser Contribution Discover weekly playlist was rebuilt in the middle of the week (songs disappeared from the list)

PlanPremiumCountryCyprusDeviceiPhone 6, Win 10 laptopOperating System(iOS 12.4.8, Windows 10)Settings:"show unavailable songs" is turned on My Question or Issue1. I've listened all songs of discover weekly in first 2 days of the week (partly from des...

dead_lesbian
Roadie
Plan Premium Country Cyprus Device iPhone 6, Win 10 laptop Operating System (iOS 12.4.8, Windows 10) Settings: "show unavailable songs" is turned on My Question or Issue 1. I...
2020-11-11 11:44:43 AM
2020-11-13 3:19:46 PM
Elena
Moderator
558 Views
3 replies
0 likes
Discover Weekly

558 Views
3 replies
0 likes

Superuser Contribution Spotify can't play ANY songs on the desktop app.

PlanPremiumOperating SystemWindows 10 My Question or IssueI'm using the desktop app for Spotify and every time I try to play any song, it always says "Spotify can't play this right now." error message. I have no idea on how to fix this so can someone...

RedD34TH
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue I'm using the desktop app for Spotify and every time I try to play any song, it always says "Spotify can't play this right n...
2020-11-06 6:01:57 AM
2020-11-13 2:53:59 PM
Jeremy
Spotify Legend
4816 Views
4 replies
1 likes

4816 Views
4 replies
1 likes

Superuser Contribution About Artist: Can't move through

Plan: FreeCountry: UKDevice: Window 10 PC My Question or IssueWas wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into about artist and they have pictures I used to be able to open the ...

corbanb5
Newbie
Plan: Free Country: UK Device: Window 10 PC My Question or Issue Was wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into ...
2020-11-11 1:31:34 PM
2020-11-12 4:34:07 PM
Elena
Moderator
518 Views
2 replies
3 likes

518 Views
2 replies
3 likes

Superuser Contribution Spotify app not working

PlanPremiumDeviceDesktop Operating SystemWindows 10 My Question or IssueThe songs are not playing in the app, my playlists are all empty and it also cannot detect my other devices. I tried to use the web Spotify. I can play songs there but cannot sea...

Aaron123321
Visitor
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue The songs are not playing in the app, my playlists are all empty and it also cannot det...
2020-11-11 12:23:46 PM
2020-11-12 3:00:32 PM
Mario
Spotify Legend
971 Views
1 replies
0 likes

971 Views
1 replies
0 likes

Superuser Contribution Albums or queued songs continually stop playback on Windows

hi there, i've been having this issue on spotify for months and it's driving me mad! whenever i play an album, spotify will play one or two songs before stopping playback and hiding the album cover, graying out the play/pause/skip buttons, and hiding...

tupsan
Casual Listener
hi there, i've been having this issue on spotify for months and it's driving me mad! whenever i play an album, spotify will play one or two songs before stopping playback and hiding t...
2020-11-10 11:22:13 PM
2020-11-12 2:45:09 PM
Elena
Moderator
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Superuser Contribution Album Art of Local Files Showing on Synced Moblie Devices but not on PC

Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and not my PC, despite it being the source of the local...

Eminememenem
Newbie
Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and ...
2020-11-11 4:23:50 AM
2020-11-12 2:35:11 PM
Mario
Spotify Legend
957 Views
1 replies
0 likes

957 Views
1 replies
0 likes

Superuser Contribution Choppy/Crackling Playing over Bluetooth Reciever/Headset

I have Spotify Premium. I wanted to be able to wirelessly play Spotify to my Speakers, so I bought a Logitech Wireless Speaker Adapter. If i play a song (either one from my own library or one streaming through spotify) the sound quallity is extrmemly...

Jake43
Casual Listener
I have Spotify Premium. I wanted to be able to wirelessly play Spotify to my Speakers, so I bought a Logitech Wireless Speaker Adapter. If i play a song (either one from my own library or one streami...
2012-09-25 3:24:38 AM
2020-11-12 10:07:40 AM
Jeremy
Spotify Legend
98255 Views
20 replies
4 likes

98255 Views
20 replies
4 likes

Solved!!Superuser Contribution No More Offline Mode in Desktop Versions

The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting the entire app on "offline" mode is no longer possible...

JohnEpsons
Casual Listener
The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting the...
2020-05-29 6:00:26 AM
2020-11-11 8:56:10 PM
EnerG
Casual Listener
24118 Views
15 replies
4 likes
Desktop
features

24118 Views
15 replies
4 likes

[Desktop][Other] Crackling and popping when using bluetooth device. ONLY ON SPOTIFY

before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years. Why does your app have such a problem with certain bluetooth devices? ive uninstalled it multiple times. ...

conordcallaghan
Gig Goer
before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years. Why does your app have such a problem w...
2020-11-11 8:39:17 PM
209 Views
0 replies
0 likes
Desktop
Other

209 Views
0 replies
0 likes

Superuser Contribution None of the playlist alphabetization articles actually answer the question

PlanPremium student CountryUnited States Devicemacbook air and acer nitro 5 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to know about the previous feature that allowed you to sort playlists, NOT the artists or a...

noahreznik
Newbie
Plan Premium student Country United States Device macbook air and acer nitro 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
2020-11-10 1:29:20 AM
2020-11-11 3:36:25 PM
Ver
Spotify Legend
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

Superuser Contribution I cant see my friends activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy friends and I like to see what others are listening to, the problem is that i can't see th...

Leiva1804
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my frie...
2020-11-09 7:29:24 PM
2020-11-11 12:55:47 PM
Jeremy
Spotify Legend
3764 Views
2 replies
0 likes

3764 Views
2 replies
0 likes

Superuser Contribution Spotify in Windows 10 is... flakey.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe last few months I've noticed that the Spotify app is really flakey. For example, it will randomly say I'm playing on another device, but when I try to switch it, the...

rtuite81
Regular
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue The last few months I've noticed that the Spotify app is really flakey. For example,...
2020-11-09 2:05:05 PM
2020-11-11 11:57:31 AM
Elena
Moderator
983 Views
1 replies
0 likes

983 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify web won't play songs on playlists

PlanPremiumCountry DeviceWindows dell laptopOperating SystemWindows 10 My Question or IssueHi,I can't play any song on spotify Web which is in playlist. When i enter songs album it's all fine. This is extremely frustrating as i can't have Spotify app...

dexter22
Casual Listener
Plan Premium Country Device Windows dell laptop Operating System Windows 10 My Question or Issue Hi, I can't play any song on spotify Web which is in playlist. When i...
2020-11-06 12:12:41 AM
2020-11-11 11:32:47 AM
Ver
Spotify Legend
496 Views
3 replies
0 likes

496 Views
3 replies
0 likes

Superuser Contribution Most local files disappeared from iOS mobile

Most of the songs I had saved from my local files disappeared from the mobile app a couple days ago. I tried creating a new playlist and dragging the songs on there, but none of the songs that disappeared show up on the iPhone app. I’m really confuse...

Lucifersmile
Casual Listener
Most of the songs I had saved from my local files disappeared from the mobile app a couple days ago. I tried creating a new playlist and dragging the songs on there, but none of the songs that disapp...
2020-11-09 1:58:10 AM
2020-11-11 11:26:07 AM
Alex
Spotify Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Superuser Contribution [Desktop] Song position after sorting bug

Spotify version 1.0.96.181.gf6bc1b6b on Windows 10 When you click on the album art icon to jump to the song position on the playlist and re-sort playlist (e.g. by artis or album) and try to jump to the song again you end in the wrong position. I trie...

Ginto
Casual Listener
Spotify version 1.0.96.181.gf6bc1b6b on Windows 10 When you click on the album art icon to jump to the song position on the playlist and re-sort play...
2019-01-06 8:45:14 PM
2020-11-11 8:52:44 AM
Ver
Spotify Legend
1129 Views
5 replies
1 likes

1129 Views
5 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts