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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2392 Views

0 replies

4 likes

  • 2392 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154843 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148190 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11471 Views

1 replies

6 likes

  • 11471 Views
  • 1 replies
  • 6 likes

Superuser Contribution Trouble Shooting Windows 10 ERROR CODE

PlanPremiumCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify wont launch. If I try open as administrator I receive an error code "see attachment" Windows did update last night.

Casual Listener

Plan Premium Country US Device   Operating System Windows 10   My Question or Issue Spotify wont launch. If I try open as administrator I receive an error code "see attachment" Wi...

Elena

Moderator

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

Podcast playlist keeps playing after adding 1 podcast to the queue

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I listen to a music playlist and I see that a new episode of a podcast came out, I like to add the episode to the queue. So that when the current song ends, ...

Newbie

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue When I listen to a music playlist and I see that a new episode of a podcast came out, ...

455 Views

0 replies

0 likes

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Superuser Contribution Its been years and spotify connect is still broken

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe problem with spotify connect connecting to random devices has been around for years and spotify still refuses to fix this problem. How hard is it to hav...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue The problem with spotify connect connecting to random devices has been around fo...

kooljess702

Casual Listener

677 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect Needs an On/Off Switch

PlanFree/PremiumCountry Device(Surface Go, Dell Desktop)Operating System(Windows 10) My Question or Issue Spotify Connect needs an on/off switch. There are many reasons, but my main one is as follows: I have Spotify installed on an elderly relative's...

Newbie

Plan Free/Premium Country   Device (Surface Go, Dell Desktop) Operating System (Windows 10)   My Question or Issue   Spotify Connect needs an on/off switch. There are many r...

Alex

Spotify Legend

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issues with Podcasts within the last week

PlanPremiumCountryUSADevice Operating System My Question or IssueOn my work computer, I can listen to music fine but I’ve been having issues this week with podcasts. They’ll work fine on my phone but my work computer will play podcasts with no voices...

Visitor

Plan Premium Country USA Device   Operating System     My Question or Issue On my work computer, I can listen to music fine but I’ve been having issues this week with podcast...

Ivan

Spotify Legend

566 Views

1 replies

2 likes

  • 566 Views
  • 1 replies
  • 2 likes

Superuser Contribution Fulscreen mode

PlanPremiumCountryUSADevicewindows 10 computerOperating Systemwindows 10 My Question or IssueI am trying to use fullscreen mode on my computer, but every time i put it in fullscreen it closes after 1 song. is there any way to make it stay in fullscre...

Visitor

Plan Premium Country USA Device windows 10 computer Operating System windows 10   My Question or Issue I am trying to use fullscreen mode on my computer, but every time i put it in ful...

Mihail

Spotify Legend

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

Superuser Contribution Jump to first Song in Album when switching Devices

PlanPremiumCountryGermanyDevicePC/Android PhoneOperating SystemWindows 10/AndroidSpotify VersionPC1.1.41.634.gc2c73ca7Phone8.5.42.812My Question or IssueI am listening to a lot of Audiobooks via Spotify recently, and had a lot of minor issues with co...

Visitor

Plan Premium Country Germany Device PC/Android Phone Operating System Windows 10/Android Spotify Version PC 1.1.41.634.gc2c73ca7 Phone 8.5.42.812 My Question or Issue I am listening to ...

Alex

Spotify Legend

298 Views

1 replies

1 likes

  • 298 Views
  • 1 replies
  • 1 likes

Cannot "clear" album playing

PlanPremiumOperating SystemWindows 10My Question or IssueI have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it to the queue seems to work initially so it looks like it will...

Visitor

Plan Premium Operating System Windows 10 My Question or Issue I have been playing an album and it is now in the "queue". However I now want to play a podcast. Trying to play it fails. Adding it ...

269 Views

0 replies

1 likes

  • 269 Views
  • 0 replies
  • 1 likes

Superuser Contribution Adding an album into my Albums library will be increase HD space?

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueIf I add an album into my library, does it means that the Spotify App will download cache in my HD? Thank for your help on this question.

Visitor

Plan Premium Country Taiwan Device Desktop Operating System Windows 10   My Question or Issue If I add an album into my library, does it means that the Spotify App will download cache ...

Ivan

Spotify Legend

394 Views

1 replies

1 likes

  • 394 Views
  • 1 replies
  • 1 likes

I don't see hide button on Windows app

PlanPremiumCountryFranceDeviceDell XPSOperating SystemWindows 10 Pro (up to date) My Question or IssueI subscribed recently to Spotify (used to use Deezer before), it's very cool but in the Windows app I don't see the button to hide song or artist !O...

Casual Listener

Plan Premium Country France Device Dell XPS Operating System Windows 10 Pro (up to date)   My Question or Issue I subscribed recently to Spotify (used to use Deezer before), it's very ...

jodzeee

Newbie

663 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

How in the **bleep** is there STILL no dislike song button?!

PlanPremiumCountry DeviceWindows 10, Web playerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been very frustrated with your service. PAID service. I keep looking for song dislike button and its never there. Someti...

Visitor

Plan Premium Country   Device Windows 10, Web player Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been very frustrated with your ser...

cypa

Music Fan

601 Views

1 replies

3 likes

  • 601 Views
  • 1 replies
  • 3 likes

Solved!! Cannot play song on desktop

PlanPremiumCountryThailandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI start my premium plan recently. But since then, I cannot play any song on my PC (It was fine up until recently) I've tried every step the other post suggests, ...

Casual Listener

Plan Premium Country Thailand Device Desktop PC Operating System Windows 10   My Question or Issue I start my premium plan recently. But since then, I cannot play any song on my PC (It...

Wasenshi

Casual Listener

515 Views

1 replies

0 likes

Desktop
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Superuser Contribution Spotify on laptop change soundmix depending on volume

My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are more bass heavy while the high volumes are very tinn...

Newbie

My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are m...

Elena

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs still play even after 'Got it we won't play that song again'

Operating SystemWindows 10 My Question or IssueI play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we won't play that song again' MULTIPLE times on each song. They will not ...

Regular

Operating System Windows 10   My Question or Issue I play the radio for one of my mixes and it repeatedly plays the same ~30 songs, even though I have specifically clicked 'Got it we wo...

Ivan

Spotify Legend

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Songs can't stop go to the next track

PlanFreeCountryIndonesiaDeviceROG Zephryus 14Operating SystemWindows 10 My Question or IssueMy songs keep go to the next tracks automatically, even i'm not pressing it and it can't stop. I already reinstall but this seems not work.

Visitor

  Plan Free Country Indonesia Device ROG Zephryus 14 Operating System Windows 10   My Question or Issue My songs keep go to the next tracks automatically, even i'm not pressing i...

Nico

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Can't reorder tracks in a playlist

i am trying to rearrange tracks inside a playlist on the desktop app (windows 10) i can't manage to do that. I've been doing that in the web browser app until now, but the browser app has suddenly stop showing new additions to the playlist. is there ...

Casual Listener

i am trying to rearrange tracks inside a playlist on the desktop app (windows 10) i can't manage to do that. I've been doing that in the web browser app until now, but the browser app has suddenly st...

Sebasty

Community Legend

4255 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Desktop spotify keeps going 'Offline" but wifi constantly on

PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify keeps going "offline" "Error Code 4" on my desktop and says it will reconnect when...

Visitor

Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify k...

Jeremy

Spotify Legend

1759 Views

5 replies

2 likes

  • 1759 Views
  • 5 replies
  • 2 likes

Playists - Date Added for Newly Added Songs displaying a countdown?

Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field. Instead something I added just a minute ago says "in 10 hours".Meanwhile songs I added 2 hours ago, as you ma...

Casual Listener

Basically starting today I noticed that songs we would add to our playlist are not showing the usual information under the date added field.    Instead something I added just a minute ago s...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

Desktop app not playing any songs

PlanFreeCountryHungaryDevicePCOperating SystemWindows 10 (build 19041.450) My Question or IssueHello, I listen to spotify often, but around 1-2 months ago, i had an issue. The desktop app weren't playing any songs. If i clicked on a song, it would sa...

Casual Listener

Plan Free Country Hungary Device PC Operating System Windows 10 (build 19041.450)   My Question or Issue Hello, I listen to spotify often, but around 1-2 months ago, i had an issue. Th...

MyUsername12

Casual Listener

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes