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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137071 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137071 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53291 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53291 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Starting a playlist changed

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (depending on how i sort the playlist).it always starts with a specific s...

  • Regular
  • Plan Premium Country Belgium Operating System Windows 10 My Question or Issue Whenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (dependi...
  • Dotarape
  • Regular
  • 459 Views
  • 5 replies
  • 2 likes
  • 459 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Large playlist keeps restarting

PlanPaid standardCountryUKDevice/Operating SystemSamsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) My Question or IssueWhen playing this playlist it will keep goi...

  • Regular
  • Plan Paid standard Country UK Device/Operating System Samsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) &...
  • ET03
  • Visitor
  • 13050 Views
  • 18 replies
  • 4 likes
  • 13050 Views
  • 18 replies
  • 4 likes

Mute button not working properly

So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.

  • Newbie
  • So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.
  • Sebasty
  • Spotify Star
  • 335 Views
  • 1 replies
  • 1 likes
  • Desktop
    Other
  • 335 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify ad (WinzipDriverUpdater) contains malware.

PlanFreeCountryNorwayDevice Operating System(Windows 10) My Question or IssueSpotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes Antimalware blocks the webpage saying it contains malware and then shuts down the w...

  • Casual Listener
  • Plan Free Country Norway Device   Operating System (Windows 10)   My Question or Issue Spotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes An...
  • SpotifyHero
  • Casual Listener
  • 1447 Views
  • 4 replies
  • 0 likes
  • 1447 Views
  • 4 replies
  • 0 likes

Superuser Contribution (Desktop) Spotify app on Windows 10 wont play any songs and keeps skipping through the playlist

PlanPremium Operating SystemWindows 10 My Question or IssueI am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninstalled/reinstalled multiple times) wont play any songs, it will constantly s...

  • Visitor
  • Plan Premium   Operating System Windows 10   My Question or Issue I am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninst...
  • TaTHEj
  • Composer
  • 600 Views
  • 5 replies
  • 0 likes
  • 600 Views
  • 5 replies
  • 0 likes

dagburned queue

plPlanPremiumCountryus DevicedesktopOperating SystemWindows 10,etc.) My Question or Issueplays one song from playlist jumps to queue plays songs i never put there and some not liked i go back to playlist same thing i have no clear button or option i ...

  • Visitor
  • pl Plan Premium Country us   Device desktop Operating System Windows 10,etc.)   My Question or Issue plays one song from playlist jumps to queue plays songs i never put there an...
  • 161 Views
  • 0 replies
  • 0 likes
  • queue
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! A song that won't play

I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the song. It's the first song of the playlist. It's name is written...

  • Casual Listener
  • I'm using free Spotify on a Windows laptop. And i live in Turkey.   So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the son...
  • LazOyuncu61
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Recently Played not updating

PlanPremiumCountry Device(iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices. I have logged out on all devices and it is still not updating. It shows playlists that I played mo...

  • Casual Listener
  •   Plan Premium Country   Device (iPhone 7 Plus, Windows 10)     My Question or Issue   My recently played (under the home tab) is not updating on any of my devices...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Volume goes up and down

PlanPremium DevicePCOperating SystemWindows 10 and Ubuntu, 64 bits My Question or IssueVolume goes up and down, no matter the normalization or hardware acceleration settings.This problem is really old it is really time to fix this annoying thing!

  • Casual Listener
  • Plan Premium   Device PC Operating System Windows 10 and Ubuntu, 64 bits   My Question or Issue Volume goes up and down, no matter the normalization or hardware acceleration sett...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

  • Visitor
  • Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...
  • OneByBoo
  • Community Legend
  • 230 Views
  • 1 replies
  • 1 likes
  • 230 Views
  • 1 replies
  • 1 likes

Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

  • Visitor
  • Plan Free Country Brasil Operating System Windows 10   My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...
  • OneByBoo
  • Community Legend
  • 3073 Views
  • 5 replies
  • 0 likes
  • 3073 Views
  • 5 replies
  • 0 likes

Spotify missing files

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 Pro My Question or IssueWhen I try to play music on Spotify for desktop, spotify doesn't play and instead tells me "Spotify can't play this right now, if you have the file on your computer yo...

  • Visitor
  • Plan Premium Country Norway Device PC Operating System Windows 10 Pro   My Question or Issue When I try to play music on Spotify for desktop, spotify doesn't play and instead tells me ...
  • Emilia_8
  • Spotify Star
  • 1954 Views
  • 1 replies
  • 0 likes
  • 1954 Views
  • 1 replies
  • 0 likes

Don't play this song anymore

PlanPremiumCountryUSADevicePCOperating SystemWindowsMy Question or IssueI'd like to select the option to stop a certain song from being played on my account, but I don't see the option in the drop down menu. I swear, I used to have this option and I ...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows My Question or Issue I'd like to select the option to stop a certain song from being played on my account, but I don't see the o...
  • Emilia_8
  • Spotify Star
  • 281 Views
  • 1 replies
  • 1 likes
  • 281 Views
  • 1 replies
  • 1 likes

Automatic Queue

PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been having a hard time finding out exactly what changed and why. I am in the middle of a ...

  • Visitor
  • Plan Free Country US Device Surface Pro Operating System Windows 10   My Question or Issue   I know that changes have been made to Spotify Free in the last year, but I've been ha...
  • 727 Views
  • 0 replies
  • 0 likes
  • 727 Views
  • 0 replies
  • 0 likes

Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

  • Casual Listener
  •   Plan Premium Country  Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...
  • 214 Views
  • 0 replies
  • 0 likes
  • Crossfade
  • 214 Views
  • 0 replies
  • 0 likes

New releases not updating

PlanFree/PremiumCountryNew ZealandDevice(PC)Operating System(Windows 10) My Question or IssueUnder the main Browse page there is a tab for New Releases.Up until a few weeks ago the new release albums etc were updated.This has now stopped updating.Tri...

  • Visitor
  • Plan Free/Premium Country New Zealand Device (PC) Operating System (Windows 10)   My Question or Issue Under the main Browse page there is a tab for New Releases. Up until a few weeks...
  • kudepi
  • Music Fan
  • 1105 Views
  • 4 replies
  • 7 likes
  • 1105 Views
  • 4 replies
  • 7 likes

Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

  • Visitor
  • Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...
  • Ivan
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

  • Regular
  • So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...
  • Ivan
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

  • Casual Listener
  • Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...
  • Ivan
  • Spotify Legend
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Spotify using excessive Disk IO when playing via Sonos

PlanPremiumCountryUS DeviceDesktop Windows 10 & Sonos speakersOperating SystemWindows 10 My Question or IssueI've been playing Spotify today via my Sonos speakers.. Thus all the music playing shouldn't be going through my desktop computer, as Sonos c...

  • Casual Listener
  •   Plan Premium Country US   Device Desktop Windows 10 & Sonos speakers Operating System Windows 10   My Question or Issue I've been playing Spotify today via my Sonos s...
  • drierp
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes