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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83927 Views

40 replies

68 likes

  • 83927 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795965 Views

505 replies

64 likes

  • 795965 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24028 Views

25 replies

7 likes

  • 24028 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Superuser Contribution Can't open or uninstall

Whenever I open Spotify on my Windows 10 computer I get an error that reads: "C:\WINDOWS\SYSTEM32\winmmbase.dll is either not designed to run on windows or it contains an error..." (see image attached) Attempting to uninstall Spotify does not work be...

Visitor

Whenever I open Spotify on my Windows 10 computer I get an error that reads:   "C:\WINDOWS\SYSTEM32\winmmbase.dll is either not designed to run on windows or it contains an error..." (see imag...

Eni

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google login is not available with Windows Desktop application

PlanPremiumCountrySouth KoreaDeviceWindows 10 DesktopOperating SystemWindows 10 My Question or Issue Spotify just opened its service and I enrolled Premium membership. I downloaded app for my Android phone and signed up using my Google account. Today...

Visitor

Plan Premium Country South Korea Device Windows 10 Desktop Operating System Windows 10   My Question or Issue   Spotify just opened its service and I enrolled Premium membership....

Alex

Spotify Legend

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify UI not loading properly

PlanPremiumCountryUSADeviceGigabyte GA-78LMT-S2 (r1.0)Operating SystemWindows 10 My Question or IssueRecently started issue of Spotify user interface not loading while offline. The application still works through the dropdown menu and loads normally ...

Casual Listener

Plan Premium Country USA Device Gigabyte GA-78LMT-S2 (r1.0) Operating System Windows 10   My Question or Issue Recently started issue of Spotify user interface not loading while offlin...

CarlosE

Spotify Legend

2171 Views

3 replies

0 likes

  • 2171 Views
  • 3 replies
  • 0 likes

[Desktop] Fix Low Volume Issue

Using my computer, if I lower the volume via Windows, everything is fine - the volume simply gets lower. Doing a little research I found out that the volume change is digital, and will degrade your audio's bit depth.The first(left) clip is low volume...

Regular

Using my computer, if I lower the volume via Windows, everything is fine - the volume simply gets lower. Doing a little research I found out that the volume change is digital, and will degrade y...

Drakorex

Newbie

1166 Views

2 replies

1 likes

Desktop
  • 1166 Views
  • 2 replies
  • 1 likes

[Desktop][Search] Desktop app's search feature has a problem

The search (the general search not the search inside playlists) feature often shows just the previous search's result no matter what is written. For example I searched for "The Heavy Short Change Hero" and as a result it gave me the song as it should...

Visitor

The search (the general search not the search inside playlists) feature often shows just the previous search's result no matter what is written. For example I searched for "The Heavy Short Change Her...

362 Views

0 replies

0 likes

Desktop
Search
  • 362 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play current song

I keep getting "Can't play current song" all the time on Spotify. The song I'm currently listening to stops for some time, then resumes, then I get this again. This continues for forever. I found no fixes for this nowhere. It keeps getting really ann...

Visitor

I keep getting "Can't play current song" all the time on Spotify. The song I'm currently listening to stops for some time, then resumes, then I get this again. This continues for forever. I found no ...

Ver

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Mark Podcast Episodes as Played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI have the Windows 10 client for Spotify and I listen to podcasts while working on the computer. I know in the past I was able to mark specific episodes as played o...

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I have the Windows 10 client for Spotify and I listen to podcasts while working on the c...

Novy

Moderator

4411 Views

7 replies

2 likes

episodes
PC
played
Podcasts
Unplayed
Windows 10
  • 4411 Views
  • 7 replies
  • 2 likes

Superuser Contribution Media Keys no longer working if Spotify isn't the active window.

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in the foreground). I have Google Chrome installed bu...

Casual Listener

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in...

vektoa

Newbie

7155 Views

4 replies

5 likes

Windows
  • 7155 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Startup

Windows Laptop.When I turn on my laptop, Spotify turns on.I made everything that I could to turn off startup, but it didn't help.Please help me to solve it :C

Visitor

Windows Laptop. When I turn on my laptop, Spotify turns on. I made everything that I could to turn off startup, but it didn't help. Please help me to solve it :C

Alex

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotiamp help

PlanPremiumCountryRomaniaDeviceWindows / Samsung S10eOperating SystemWindows / Android (latest) My Question or IssueI just love Spotiamp and can't ditch it for anything in the world right now. The fact that it is so sleek and light makes it incredibl...

Newbie

  Plan Premium Country Romania Device Windows / Samsung S10e Operating System Windows / Android (latest)   My Question or Issue I just love Spotiamp and can't ditch it for anythi...

Mihail

Spotify Legend

1329 Views

1 replies

0 likes

  • 1329 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound via HDMI anymore

PlanPremiumCountryNetherlandsDeviceHP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connectedOperating SystemWindows 10 My Question or Issue:Since a few days (after one of the recent app updates?), Spotify does not play sound anymo...

Casual Listener

Plan Premium Country Netherlands Device HP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connected Operating System Windows 10   My Question or Issue: Since a few da...

Mihail

Spotify Legend

3433 Views

6 replies

0 likes

  • 3433 Views
  • 6 replies
  • 0 likes

Superuser Contribution USA Spotify Premium using Windows 10 on Dell tower won't play folders on Sonos speaker.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mwenz

Casual Listener

621 Views

4 replies

0 likes

  • 621 Views
  • 4 replies
  • 0 likes

Superuser Contribution Annoying scrolling problem (Windows Version)

PlanPremiumCountryDenmarkDevice(PC)Operating System(Windows 10) My Question or Issue:When using backbutton/backspace on my mouse, the previous page loads but scrolls automatic all the way to the bottom for no reason. This problem has been going on fo...

Casual Listener

Plan Premium Country Denmark Device (PC) Operating System (Windows 10)   My Question or Issue: When using backbutton/backspace on my mouse, the previous page loads but scrolls automati...

Alex

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

Casual Listener

Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as se...

Alex

Spotify Legend

1113 Views

2 replies

0 likes

Android
Cross-Platform Issue
Desktop
Duo Mix
iOS
Premium
  • 1113 Views
  • 2 replies
  • 0 likes

Superuser Contribution None of the Songs will play

PlanPremium FamilyCountryGermanyDevice(in Attachments)Operating System(Windows 10) My Question or IssueAlright so I think my Spotify is completely useless at the moment. It won't play any songs besides local ones that I have installed on my pc. I alr...

Casual Listener

Plan Premium Family Country Germany Device (in Attachments) Operating System (Windows 10)   My Question or Issue Alright so I think my Spotify is completely useless at the moment. It w...

Alex

Spotify Legend

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded song appears in local files and playlists, but the song does not actually play

PlanPremiumCountryUSADevice(Windows Desktop)Operating System(Windows 10) My Question or IssueWhen I download a song, it appears on my local files, and looks playable. When I select the song, it does not play and simply remains at 0:00. I can move aro...

Casual Listener

Plan Premium Country USA Device (Windows Desktop) Operating System (Windows 10)   My Question or Issue When I download a song, it appears on my local files, and looks playable. When I ...

Jack133

Casual Listener

816 Views

4 replies

0 likes

  • 816 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast episode-lists bugging out/can't scroll

PlanFree/PremiumCountryUSADeviceDell and HP laptopsOperating SystemWindows 10 My Question or IssueEvery time I go to a podcast's episode list and try to scroll through it, the scroll bar bugs out and starts vibrating back and forth and flashing, so I...

Casual Listener

Plan Free/Premium Country USA Device Dell and HP laptops Operating System Windows 10   My Question or Issue Every time I go to a podcast's episode list and try to scroll through it, th...

CarlosE

Spotify Legend

3626 Views

23 replies

4 likes

  • 3626 Views
  • 23 replies
  • 4 likes

Superuser Contribution local files dont sync new songs but recognize deleted files. Also local files playlist is gone now

premium, US, windows 10 (installed AGAIN today), android (samsung galaxy s9)My Question or IssueI'm adding a labeled screenshot that shows exactly how this looks. Every time I add a new mp3 (they're all mp3's) to the folder linked to my local files, ...

Casual Listener

premium, US, windows 10 (installed AGAIN today), android (samsung galaxy s9) My Question or Issue I'm adding a labeled screenshot that shows exactly how this looks. Every time I add a new mp3 (they...

Eni

Moderator

955 Views

7 replies

1 likes

  • 955 Views
  • 7 replies
  • 1 likes

Superuser Contribution cant play spotify while not using premium plan.

PlanFreeCountrysouthkorea Devicelg gram 15 maybe 2018 versionOperating Systemwin 10 My Question or IssueJust few days ago, I could listen to spotify with free plan. But, when I log in today, I could not play any song. Just after I log in, spotify sho...

Visitor

Plan Free Country southkorea  Device lg gram 15 maybe 2018 version Operating System win 10   My Question or Issue Just few days ago, I could listen to spotify with free plan....

CarlosE

Spotify Legend

599 Views

3 replies

1 likes

  • 599 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unlink songs!!

I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless network. Today at work, on the web client and where I ...

Casual Listener

I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless net...

Khuntza

Casual Listener

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes