Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23129 Views
66 replies
23 likes

23129 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 hours ago
Edwardont
Casual Listener
58187 Views
251 replies
21 likes

58187 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3663 Views
1 replies
6 likes

3663 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143386 Views
0 replies
26 likes
Mac
Windows

143386 Views
0 replies
26 likes

Superuser Contribution Spotify Windows 10 - Repeated "Installation"

Every time I launch spotify on Windows (or almost every time) I get an "installing Spotify" dialog which disappears after a few moments. This completely screws the user experience by adding unnecessary friction and I've seen it happening for years, o...

johnzdebest
Music Fan
Every time I launch spotify on Windows (or almost every time) I get an "installing Spotify" dialog which disappears after a few moments. This completely screws the user experience by adding ...
2019-05-02 3:43:23 PM
2020-09-20 1:17:31 PM
Alex
Spotify Legend
747 Views
2 replies
0 likes

747 Views
2 replies
0 likes

Superuser Contribution Adding an album into my Albums library will be increase HD space?

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueIf I add an album into my library, does it means that the Spotify App will download cache in my HD? Thank for your help on this question.

ChoHsunLu
Visitor
Plan Premium Country Taiwan Device Desktop Operating System Windows 10 My Question or Issue If I add an album into my library, does it means that the Spotify App will download cache ...
2020-09-15 10:59:13 AM
2020-09-20 11:37:44 AM
Ivan
Spotify Legend
183 Views
1 replies
1 likes

183 Views
1 replies
1 likes

Web Player pausing after 9 seconds on every song for a few seconds.

PlanPremiumDeviceDesktop PC, ChromebookOperating SystemWindows 10, Chrome OS, Ubuntu My Question or IssueEvery song that plays stops at 9 seconds, for a few seconds, then resumes playing. This is very annoying, and I cant find a fix. I have looked at...

user-removed
Visitor
Plan Premium Device Desktop PC, Chromebook Operating System Windows 10, Chrome OS, Ubuntu My Question or Issue Every song that plays stops at 9 seconds, for a few seconds, then resumes...
2019-09-04 12:46:18 AM
2020-09-20 11:03:49 AM
Kamsdill
Casual Listener
2049 Views
3 replies
7 likes

2049 Views
3 replies
7 likes

Superuser Contribution Issues with Podcasts within the last week

PlanPremiumCountryUSADevice Operating System My Question or IssueOn my work computer, I can listen to music fine but I’ve been having issues this week with podcasts. They’ll work fine on my phone but my work computer will play podcasts with no voices...

user-removed
Visitor
Plan Premium Country USA Device Operating System My Question or Issue On my work computer, I can listen to music fine but I’ve been having issues this week with podcast...
2020-09-15 9:02:00 PM
2020-09-20 11:03:35 AM
Ivan
Spotify Legend
328 Views
1 replies
2 likes

328 Views
1 replies
2 likes

Spotify failed to migrate some of your data - more complete solution

This is to address the solution found in this thread:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206This is currently the top Google result for the bug some people have e...

HappyKitty
Newbie
This is to address the solution found in this thread: https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206 This is c...
2019-07-07 2:43:35 AM
2020-09-20 3:19:43 AM
KelvinGodde
Newbie
14231 Views
4 replies
20 likes

14231 Views
4 replies
20 likes

Solved!! Will I still have my custom songs after i delete it from my computer?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

musicaltabs
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-09-19 10:44:48 AM
2020-09-20 1:13:36 AM
musicaltabs
Casual Listener
353 Views
2 replies
0 likes

353 Views
2 replies
0 likes

Song playing

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. Every playlist are now full and no more bug, but I ...

Oofin7
Newbie
For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. ...
2020-09-19 8:11:23 PM
201 Views
0 replies
0 likes

201 Views
0 replies
0 likes

Superuser Contribution Playlist playing wrong songs

Windows 10 PremiumI have recently noted that my playlists sometimes play the wrong song.For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted the Gorillas tracks and started playing the Fun Lovin Crims tra...

MarkWilliams123
Roadie
Windows 10 Premium I have recently noted that my playlists sometimes play the wrong song. For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted t...
2020-05-07 11:27:57 AM
2020-09-19 2:00:40 PM
Peter
Spotify Legend
2693 Views
5 replies
1 likes

2693 Views
5 replies
1 likes

Bad audio quality / No options

Hello there,I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options?Up to this point i've mostly used Aimp 3 and the sound on Aimp is absolutely magical, let aside the equali...

Leogator
Casual Listener
Hello there, I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options? Up to this point i've mostly used Aimp 3 and the ...
2020-09-19 8:42:42 AM
2020-09-19 12:44:30 PM
Sebasty
Spotify Star
606 Views
3 replies
2 likes

606 Views
3 replies
2 likes

Spotify jumping around songs

PlamPremium (Family)CountrySweden DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to play songs, Spotify just "jumps" around until it stops. Just on my Desktop, not my phone nor my school mac. I have tried to reinstall Spotify...

IsakLager
Newbie
Plam Premium (Family) Country Sweden Device Desktop Operating System Windows 10 My Question or Issue When I want to play songs, Spotify just "jumps" around until it s...
2020-09-18 10:59:30 PM
2020-09-19 12:24:12 PM
Sebasty
Spotify Star
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Superuser Contribution Bug: Full screen issues: Does not show currently playing song when playing through spotify connect

Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect. Steps to reproduce: 1. Win10, spotify from windows store2. Open spotify on windows 3. Start p...

user-removed
Visitor
Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect. Steps to reproduce: 1. W...
2020-04-26 10:36:53 PM
2020-09-19 8:03:29 AM
Peter
Spotify Legend
2130 Views
2 replies
2 likes

2130 Views
2 replies
2 likes

Superuser Contribution Spotify stops playing music after screen TURNS ON.

PlanPremiumCountryBoliviaDeviceLaptop LenovoOperating SystemWindows My Question or IssueMy laptop is configured to turn off the display automatically when not in use (like all the pcs I've ever had). The music continues to play when my screen turns o...

Danbelro
Casual Listener
Plan Premium Country Bolivia Device Laptop Lenovo Operating System Windows My Question or Issue My laptop is configured to turn off the display automatically when not in use (like al...
2020-06-22 10:40:01 PM
2020-09-19 7:58:33 AM
Peter
Spotify Legend
1175 Views
3 replies
1 likes
Troubleshooting
Windows

1175 Views
3 replies
1 likes

Superuser Contribution [Desktop] Scroll position bug

PlanPremiumCountryUnited StatesDeviceDell XPS 9365i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch displayOperating SystemWindows 10 1809My Question or Issue When pressing the back button at the bottom of the about page to navigate to...

r0donnell
Newbie
Plan Premium Country United States Device Dell XPS 9365 i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch display Operating System Windows 10 1809 My Question or Issue &...
2019-03-06 7:04:32 AM
2020-09-18 12:04:54 PM
Mihail
Spotify Legend
436 Views
3 replies
3 likes

436 Views
3 replies
3 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

battaglin
Music Fan
Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...
2020-06-06 6:42:04 PM
2020-09-18 9:30:32 AM
Peter
Spotify Legend
1456 Views
6 replies
2 likes

1456 Views
6 replies
2 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

Telemus
Casual Listener
Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...
2020-09-18 1:44:03 AM
2020-09-18 2:05:21 AM
Telemus
Casual Listener
596 Views
1 replies
0 likes

596 Views
1 replies
0 likes

This page is not available offline! -- How to fix?

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully, however, I'm seeing the following error message: No internet co...

DRSDavidSoft
Casual Listener
I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully...
2020-08-13 1:54:42 AM
2020-09-18 1:18:18 AM
DRSDavidSoft
Casual Listener
3971 Views
3 replies
0 likes

3971 Views
3 replies
0 likes

Superuser Contribution spotify app will not completely load

HP LaptopWindows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play music. but nothing displays on the screen. i have to close the app via task...

coalminecanary
Roadie
HP Laptop Windows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play m...
2020-06-21 4:34:35 PM
2020-09-17 4:16:47 PM
Alex
Spotify Legend
1935 Views
6 replies
3 likes

1935 Views
6 replies
3 likes

Solved!! Change text and interface to make them smaller

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...

JaviErreape
Casual Listener
I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...
2018-09-03 7:27:00 PM
2020-09-17 4:09:44 PM
ty4ky
Visitor
7103 Views
4 replies
0 likes

7103 Views
4 replies
0 likes

Superuser Contribution Why, when I am on my windows PC, Spotify thinks I am German?

PlanPremiumSouth Africa, CountryLanguage, English. Operating System Windows 10 My Question or IssueWhy, when I am on my windows PC, Spotify thinks I am German?I have to tell Google to "translate to English" But, when I go into my acount details and s...

LilianeB
Casual Listener
Plan Premium South Africa, Country Language, English. Operating System Windows 10 My Question or Issue Why, when I am on my windows PC, Spotify thinks I am German? I hav...
2020-08-24 11:18:08 PM
2020-09-17 3:44:25 PM
Katerina
Spotify Legend
382 Views
4 replies
0 likes

382 Views
4 replies
0 likes

Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

Gaut1
Visitor
My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the paus...
2020-09-17 3:25:46 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

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