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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2202 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152432 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140980 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11359 Views

1 replies

6 likes

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Superuser Contribution Spotify Local data 10GB

HiI change in the option offline storage destination and denied acces to the default folder data in Appdata/Local/Spotify But if i do that, i can't download and store my music offlineIt says to me "Failure to synchronise offline music"

Visitor

Hi I change in the option offline storage destination and denied acces to the default folder data in Appdata/Local/Spotify   But if i do that, i can't download and store my music offline It ...

Xenia

Moderator

651 Views

1 replies

0 likes

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Superuser Contribution Discord problem

PlanPremiumCountryPLDevicePCOperating SystemWindows 10 My Question or Issuei conected my account do discord if my friend join to me and music is end he have next song but always its pausedwhat can i do?

Newbie

Plan Premium Country PL Device PC Operating System Windows 10   My Question or Issue i conected my account do discord  if my friend join to me and music is end he have next song ...

Xenia

Moderator

910 Views

1 replies

0 likes

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Superuser Contribution How do I dislike songs/artists so they don't come up in play lists

I have a very clear 'like' button next to the song. How do I dislike a song or an artist? I don't mind it coming up once on the rotation, but why should I keep on having to listen to something that I dislike? I guess I could always create my own play...

Visitor

I have a very clear 'like' button next to the song.  How do I dislike a song or an artist?  I don't mind it coming up once on the rotation, but why should I keep on having to listen to some...

kvnoble4

Casual Listener

40765 Views

58 replies

27 likes

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  • 58 replies
  • 27 likes

Spotify behaviour when on calls

Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....

Newbie

Hi All,   Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop.    If i make a call now using my bose headphones whilst ...

661 Views

0 replies

1 likes

call
pause
phone
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Superuser Contribution Spotify app crashes when playing in the background regardless if its locked or not locked.

PlanPremiumCountrySingaporeDeviceVivo v17 proOperating SystemAndroid v9.0 My Question or IssueRecently, spotify has been crashing whenever I play music on it. I cant finish playing a song without it crashing. I have tried clean installing it, trying ...

Visitor

Plan Premium Country Singapore Device Vivo v17 pro Operating System Android v9.0   My Question or Issue Recently, spotify has been crashing whenever I play music on it. I cant finish p...

Elena

Moderator

2825 Views

1 replies

0 likes

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Solved!!Superuser Contribution Issue Restarted

PlanFreeCountryEgyptDevicePCOperating SystemWindows 10 My Question or Issueso I made a post before to the community, u can find it here, Edit: it was about the liked songs or any song in a playlist in general which is invisible, after that I found a ...

Casual Listener

Plan Free Country Egypt Device PC Operating System Windows 10   My Question or Issue so I made a post before to the community, u can find it here,  Edit: it was about the lik...

Elena

Moderator

539 Views

1 replies

0 likes

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Superuser Contribution Is there a playlist library?

Hi There!I've been using Spotify for Windows for years, but I'm started to get really confused every time I want to see my saved playlists. I've already organized them into folders, but squeezing my eyes on the left panel while reading all of them in...

Newbie

Hi There! I've been using Spotify for Windows for years, but I'm started to get really confused every time I want to see my saved playlists. I've already organized them into folders, but squeezing...

Xenia

Moderator

442 Views

1 replies

0 likes

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Can't install spotify after diabling windows app store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI installed spotify with the installer. Some windows update installed the windows app store v...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I insta...

382 Views

0 replies

0 likes

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Superuser Contribution Gapless playback on desktop (2020 update?)

I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10). The previous posts on the topic seem to be out of date (~2015). Cross fade with 0 seconds does not allow the ...

Visitor

I would really appreciate an update on why / when the gapless playback feature will be (re-) introduced to the desktop version (windows 10).    The previous posts on the topic seem to be ...

CozyCat

Regular

6457 Views

6 replies

11 likes

Cross Fade
Desktop
gapless
playback
Windows
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Solved!! adjust the playlist recommendations songs

I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely restart the songs recommendations? , meaning refresh the base of the recommendations so songs from ...

Casual Listener

I have done a playlist containing many  genres  and sub genres  . unfortunately only a few genres are showing in the list      Is the any option to completely res...

dinomight

Spotify Star

1038 Views

3 replies

0 likes

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Bad scaling with two different resolution monitors

PlanPremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monitor as a secondary. When it's on my secondary display it looks fine, like it i...

Newbie

Plan Premium Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue I recently upgraded my monitor to a 1440p 27' display and I am running a 1080p monito...

459 Views

0 replies

0 likes

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Superuser Contribution offline option (button) unavailable

I am using Spotify free the version 1.1.40.508.gd5bc2931 the OS is "windows 8.1 professional" ,the problem appear after i log out and login again then i notice that offline option from the menu is missing. i tried to log out and login again, but the ...

Regular

I am using Spotify free the version 1.1.40.508.gd5bc2931 the OS is "windows 8.1 professional" ,the problem appear after i log out and login again then i notice that offline option from the menu ...

Mario

Spotify Legend

2400 Views

7 replies

1 likes

  • 2400 Views
  • 7 replies
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Can't play anything on dekstop/smartphone

PlanFreeCountryFranceDeviceAsus ROG laptopOperating SystemWindows 10 My Question or IssueSooo, yesterday my spotify suddenly stopped working on BOTH my laptop and my phone. I thought it was my account, so I tried with another one but it didn't work e...

Visitor

  Plan Free Country France Device Asus ROG laptop Operating System Windows 10   My Question or Issue Sooo, yesterday my spotify suddenly stopped working on BOTH my laptop an...

Axthorpe

Casual Listener

371 Views

1 replies

1 likes

  • 371 Views
  • 1 replies
  • 1 likes

Spotify won't open

Operating SystemWindows 10 My Question or IssueI ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've tried to open the app through the AppData folder as administrator, n...

Newbie

Operating System Windows 10   My Question or Issue I ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've trie...

350 Views

0 replies

0 likes

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Superuser Contribution how to unfollow myself?

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

Newbie

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

CarlosE

Spotify Legend

1097 Views

4 replies

1 likes

  • 1097 Views
  • 4 replies
  • 1 likes

Italian Advert

PlanFreeCountryUnited KingdomDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueI am looking to find an Advert, it was talking about Italy, the ad was promoting Italian beverage as far as I recall it, the ad been on very rece...

Casual Listener

Plan Free Country United Kingdom Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue I am looking to find an Advert, it was talking about Italy, the ad wa...

Xellabel

Casual Listener

725 Views

1 replies

0 likes

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Solved!! listing song duration of songs on a playlist

PlanPremiumCountryUSa DeviceAcer Laptop Operating SystemWindows 10 My Question or IssueOn my screen when viewing a playlist you can see columns for title, artist, and date song was added to playlist. Is there a way to have song duration listed too?

Casual Listener

Plan Premium Country USa   Device Acer Laptop   Operating System Windows 10   My Question or Issue On my screen when viewing a playlist you can see columns for title, artis...

britcreel

Casual Listener

1816 Views

3 replies

0 likes

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Change the tile icon to match the new windows start menu design.

I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turned on, it will be completely fine. But, for turned ...

Music Fan

I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turn...

EthanS1

Community Legend

1031 Views

1 replies

2 likes

spotify icon
windows 10 start menu
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Spotify desktop app immediately skips every song I try to play without playing it

PlanFree/PremiumCountryUnited StatesDeviceLenovo Legion Y-7000P-1060Operating SystemWindows 10 My Question or IssueDoes anyone know how to fix this? I think I've tried everything I can including reinstalling spotify, deleting cache, and setting my de...

Visitor

Plan Free/Premium Country United States Device Lenovo Legion Y-7000P-1060 Operating System Windows 10   My Question or Issue Does anyone know how to fix this?  I think I've tried ...

Axthorpe

Casual Listener

457 Views

2 replies

2 likes

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  • 2 likes

Spotify will not stay paused when connected to bluetooth speaker

My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tried pausing from my phone app and it still then resu...

Visitor

My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tri...

254 Views

0 replies

0 likes

  • 254 Views
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