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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134289 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134289 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50911 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50911 Views
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Recently Played is empty

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueRecently Played is empty on the windows 10 version opening spotify going to home and under Recently Played its just empty but on android or ios it shows fine whats going on ?

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Recently Played is empty on the windows 10 version opening spotify going to home and under Recently Played...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
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Sportify buggy window

PlanPremiumCountryEstDevicePCOperating SystemWin 10 My Question or IssueHow to i fix this issue that i have been having for months now. I uninstalled program, installed new one from site, always getting new updates , yet still this exist. Look at the...

  • Casual Listener
  • Plan Premium Country Est Device PC Operating System Win 10   My Question or Issue How to i fix this issue that i have been having for months now. I uninstalled program, installed new o...
  • tadasglumb
  • Newbie
  • 649 Views
  • 5 replies
  • 0 likes
  • 649 Views
  • 5 replies
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How can I easily switch to my PC to play music after coming home listening through iPhone?

Hello, I’m wondering if there is a way to easily switch my music to my desktop when I come home listening through my iPhone and not having to log in on my PC when it’s idle. Is there anyway to do that without having to make it so that my PC never goe...

  • Newbie
  • Hello, I’m wondering if there is a way to easily switch my music to my desktop when I come home listening through my iPhone and not having to log in on my PC when it’s idle.  Is there anywa...
  • AeroZ
  • Composer
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
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Local Files

PlanPremiumCountryUnited StatesDeviceiPhone 8 and Windows laptopOperating SystemiOS 13 and Windows 10 My Question or IssueI've been trying to download local files from my laptop onto spotify on my phone. I've followed the instructions on the Spotify ...

  • Visitor
  • Plan Premium Country United States Device iPhone 8 and Windows laptop Operating System iOS 13 and Windows 10   My Question or Issue I've been trying to download local files from my lap...
  • AeroZ
  • Composer
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Auto Skip

DeviceDesktopOperating SystemWindows 10 I've been using spotifuggle for a year and a half now, near no problems, I got an AMD 590 that came in the mail today and once I installed it including the drivers, and started up spotifuggle, it just started a...

  • Casual Listener
  • Device Desktop Operating System Windows 10   I've been using spotifuggle for a year and a half now, near no problems, I got an AMD 590 that came in the mail today and once I installed it in...
  • Bahoochie
  • Casual Listener
  • 1284 Views
  • 2 replies
  • 0 likes
  • 1284 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local songs on PC not showing up on iPhone

PlanPremiumCountryUSDevicePC and iPhone XROperating SystemWindows 10/Whatever the latest IOS is My Question or IssueFor a month or two now I can't seem to sync the local files from my PC to my phone. I've tried pretty much every single thing short ge...

  • Casual Listener
  • Plan Premium Country US Device PC and iPhone XR Operating System Windows 10/Whatever the latest IOS is   My Question or Issue For a month or two now I can't seem to sync the local file...
  • Nochocheez
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • 554 Views
  • 2 replies
  • 0 likes

Randomly Skipping on PC - Windows 10

PlanPremiumCountryCanada DevicePCOperating SystemWindows 10 My Question or IssueGetting really aggravated, sometimes i skip a song on PC and then in randomly skips through songs until i exit the program. When I restart the program, it will resume pla...

  • Newbie
  • Plan Premium Country Canada   Device PC Operating System Windows 10   My Question or Issue Getting really aggravated, sometimes i skip a song on PC and then in randomly skips thr...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
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Spotify Sound Keeps Fluctuating, Getting Louder and Quieter

For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without constantly adjusting my sound.

  • Newbie
  • For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without ...
  • ShaggyDoo_
  • Newbie
  • 2017 Views
  • 1 replies
  • 2 likes
  • 2017 Views
  • 1 replies
  • 2 likes

Volume resets in app between reboots

PlanPremiumCountryUSA DeviceDesktop computerOperating SystemWindows 10App version1.1.20.510.g7d28aaaa (Microsoft Store version) My Question or IssueEach time I reboot my computer, Spotify's in-app volume resets to 50% instead of staying where I left ...

  • Visitor
  • Plan Premium Country USA   Device Desktop computer Operating System Windows 10 App version 1.1.20.510.g7d28aaaa (Microsoft Store version)   My Question or Issue Each time I reb...
  • 426 Views
  • 0 replies
  • 1 likes
  • bug
  • 426 Views
  • 0 replies
  • 1 likes

Offline Mode on Windows

Plan- PremiumCountry- USA Operating System Windows 10,etc My Question or IssueI cannot get my Spotify desktop app off online mode. I have re-installed and tried everything and it is not working. I can easily use the web launcher so why won't the desk...

  • Casual Listener
  • Plan- Premium Country- USA   Operating System  Windows 10,etc   My Question or Issue I cannot get my Spotify desktop app off online mode. I have re-installed and tried ever...
  • Sebasty
  • Spotify Star
  • 1230 Views
  • 3 replies
  • 0 likes
  • Offline Access
    offline mode
    Spotify App
    Windows 10
  • 1230 Views
  • 3 replies
  • 0 likes

[playlists or radio] Not Playing.

Plan FreeCountry USADeviceHP SPECTRE LAPTOPOperating SystemWindows 10 ProVersion1.120.510.0My Question or IssueI've been using Spotify on new computer for 1 1/2 years. Suddenly 2 wks ago when I opened Spotify, chose a playlist, hit PLAY : Instead of ...

  • Newbie
  • Plan    Free Country   USA Device HP SPECTRE LAPTOP Operating System Windows 10 Pro Version 1.120.510.0 My Question or Issue I've been using Spotify on new computer for 1 1/...
  • Sebasty
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Browse all playlists on Desktop

PlanPremiumWindows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my Iphone I can see a complete list of all the playlists that I have created in alphabetical order. I don't see anyway this can be done on the desktop...

  • Regular
  • Plan Premium Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my Iphone I can see a complete list of all the playlists that I have create...
  • Sebasty
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Playlist play order

PlanPremium DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueA playlist's default play order is the order in which songs were added to it. Currently we only have two options when it comes to re-ordering the p...

  • Music Fan
  • Plan Premium   Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce   My Question or Issue A playlist's default play order is the order in which songs were...
  • Sebasty
  • Spotify Star
  • 6367 Views
  • 20 replies
  • 2 likes
  • Play queue
    playback order
  • 6367 Views
  • 20 replies
  • 2 likes

organizing music offline in windows so they are easily playable and searchable / filterable

PlanPREMIUMCountryUNITED STATESDeviceHP LAPTOP Operating SystemWINDOWS 10 64 BIT I3 PROCESSOR, 8GB RAM My Question or Issuehello guys, see the attached image for what i'm talking about. spotify is not as good as apple music when it comes to being abl...

  • Gig Goer
  • Plan PREMIUM Country UNITED STATES Device HP LAPTOP  Operating System WINDOWS 10 64 BIT I3 PROCESSOR, 8GB RAM   My Question or Issue hello guys,   see the attached image fo...
  • Sebasty
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

I am unable to use the search function on spotify web.

PlanPremiumCountryLatviaOperating SystemWindows 10 My Question or IssueHow the **bleep** do fix this,incognito mode doesn't work also clearing cache doesn't help I've also tried re-logging but had no success .

  • Casual Listener
  •   Plan Premium Country Latvia Operating System Windows 10   My Question or Issue How the **bleep** do fix this,incognito mode doesn't work also clearing cache doesn't help I've als...
  • Sebasty
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

There aren't any songs,even in playlists made by spotify.

PlanPremiumOperating SystemWindows 10 My Question or IssueThere aren't any songs,even in playlists made by spotify.I was trying to do something a while back ended up with me messing up spotify files and even after a fresh reinstall I can't find any s...

  • Casual Listener
  •   Plan Premium Operating System Windows 10   My Question or Issue There aren't any songs,even in playlists made by spotify.I was trying to do something a while back ended up with me ...
  • Sebasty
  • Spotify Star
  • 255 Views
  • 1 replies
  • 1 likes
  • 255 Views
  • 1 replies
  • 1 likes

Bugged on my desktop speakers (auto-skips songs, and right channel audio muted)

My Question or IssueEverything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spotify skip every song in playlist then close my playlist...

  • Visitor
  • My Question or Issue Everything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spoti...
  • Sebasty
  • Spotify Star
  • 1150 Views
  • 1 replies
  • 2 likes
  • Audio Channels
    Auto-skip
    bug
    muted
    Speakers
  • 1150 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution My username is a bunch of random numbers!

Hi. So, I've been a spotify member for six months now and have had no problems until now. I just took a look at my profile and noticed that spotify displays not my name, but 1214123792 as my "username", which I do not like. When I signed up for spoti...

  • Newbie
  • Hi. So, I've been a spotify member for six months now and have had no problems until now. I just took a look at my profile and noticed that spotify displays not my name, but  1214123792 as my "u...
  • Mario
  • Spotify Legend
  • 114628 Views
  • 162 replies
  • 4 likes
  • Windows
  • 114628 Views
  • 162 replies
  • 4 likes

Shuffling

PlanPremiumCountryUK - EnglandDevice(iPhone 7, computer)Operating System(Windows 10)My Question or IssueI try to shuffle my playlist but the same order of the shuffled song keeps repeating, so it's shuffled from the alphabetical order but the same sh...

  • Visitor
  • Plan Premium Country UK - England Device (iPhone 7, computer) Operating System (Windows 10) My Question or Issue I try to shuffle my playlist but the same order of the shuffled song keeps re...
  • 216 Views
  • 0 replies
  • 0 likes
  • shufle
  • 216 Views
  • 0 replies
  • 0 likes

Unlike button missing from Daily Mixes

PlanPremiumCountryAustraliaDeviceHP PCOperating SystemWindows 10 My Question or IssueI can no longer give the Daily Mixes feedback by disliking a song (or artist) the button is simply not there anymore. They are still available for Discover Weekly an...

  • Visitor
  • Plan Premium Country Australia Device HP PC Operating System Windows 10   My Question or Issue I can no longer give the Daily Mixes feedback by disliking a song (or artist) the button ...
  • efbrazil
  • Regular
  • 344 Views
  • 2 replies
  • 1 likes
  • 344 Views
  • 2 replies
  • 1 likes

Env: prod