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RE: New Desktop Experience, reverted to old?

RE: New Desktop Experience, reverted to old?

 

Plan

Premium

Country

England

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

I was very much enjoying the new desktop experience although it has been reverted back suddenly to the old experience when I logged out into a new account? Now I can't use new experience on the account where I was able to the past 3-6 mo.

Is there any way to opt back into the new experience? Thanks,

Reply
1 Reply

Hey there @sdtoow

 

Thanks for reaching out about this here in the Community. 

 

Could you let us know the exact make/model, operating system and Spotify version of your device?

 

Additionally, would you mind logging out > restarting your device > logging back in and making sure you're logged in to the account where you previously had the new desktop experience and not the other one? 

 

Let us know how it goes.

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