Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • crawford13x
  • Regular
  • 16816 Views
  • 60 replies
  • 21 likes
  • 16816 Views
  • 60 replies
  • 21 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rossisdead
  • Roadie
  • 54945 Views
  • 240 replies
  • 20 likes
  • 54945 Views
  • 240 replies
  • 20 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3476 Views
  • 1 replies
  • 6 likes
  • 3476 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143145 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143145 Views
  • 0 replies
  • 26 likes

Superuser Contribution Amazon Echo says "Connecting" but won't

PlanPremiumCountryUKDeviceSamsung Galaxy S10e Operating SystemAndroid Pi My Question or IssueThe spotify app on my phone won't always connect to my Echo. My wife's Galaxy s9 connects everytime, but mine is sporadic. It won't connect everytime and I'v...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S10e   Operating System Android Pi   My Question or Issue The spotify app on my phone won't always connect to my Echo.  My wife...
  • jaibo2004
  • Newbie
  • 16422 Views
  • 6 replies
  • 5 likes
  • 16422 Views
  • 6 replies
  • 5 likes

Spotify no longer playing after windows crash

PlanPremiumCountryU.S.A.DevicePC(custom)Operating SystemWindows 10 My Question or IssueI've had spotify on my computer since the day I built it and it's always worked, Today I got the Windows blue screen of death, I had spotify playing when it died a...

  • Newbie
  • Plan Premium Country U.S.A. Device PC(custom) Operating System Windows 10   My Question or Issue I've had spotify on my computer since the day I built it and it's always worked, Today ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Edit changes on a playlist will vanish.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I make "edit" changes to the "Description" field on a playlist, they "take" and then the...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Spotify sometimes crashes the instant i play a song

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the past, and now that it's happened at least 4 times in...

  • Visitor
  • Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the p...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Saved Albums gone

PlanPremiumCountrySwedenDeviceDesktop Operating SystemWindows 10 My Question or Issue All my saved favorite Albums are gone! I tried to save a new one at it is now the only one on my list. Windows Store ver 1.1.39.612

  • Regular
  •   Plan Premium Country Sweden Device Desktop  Operating System Windows 10   My Question or Issue   All my saved favorite Albums are gone! I tried to save a new one at ...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Friend activity doesn't update

PlanPremiumCountryRussiaDeviceXiaomi Notebook AirOperating System Windows 10 My Question or IssueMy Friend Activity hasn't updated in 5 days while I for sure know that my friends have been active during this time. It seems that I have tried every tro...

  • Visitor
  • Plan Premium Country Russia Device Xiaomi Notebook Air Operating System  Windows 10   My Question or Issue My Friend Activity hasn't updated in 5 days while I for sure know that m...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

  • Visitor
  • Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10   My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...
  • 518 Views
  • 0 replies
  • 0 likes
  • 518 Views
  • 0 replies
  • 0 likes

Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Spotify_PfRJXa31aD.png
  • Newbie
  • Plan Free Country Poland Device Desktop Operating System Windows 10   My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...
  • 221 Views
  • 0 replies
  • 1 likes
  • 221 Views
  • 0 replies
  • 1 likes

Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

  • Casual Listener
  • Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1   My Question or Issue I use one of my computers as a media center and use different computers ...
  • tmlee14
  • Casual Listener
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

  • Roadie
  • On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does.   On my android app tracks 1 to 4 DO pla...
  • 214 Views
  • 0 replies
  • 2 likes
  • 214 Views
  • 0 replies
  • 2 likes

Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

  • Casual Listener
  • Plan Free Country Ukraine   Operating System (Windows 10)   My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...
  • Emilia_8
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Main site defaulting to German

I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .com/de/ against my best efforts to prevent it. I can...

  • Casual Listener
  • I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .c...
  • Mihail
  • Spotify Legend
  • 11928 Views
  • 7 replies
  • 3 likes
  • Windows
  • 11928 Views
  • 7 replies
  • 3 likes

Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

  • Newbie
  • Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363   My Question or Issue If I open the app fresh, or if I listen to...
  • 550 Views
  • 0 replies
  • 0 likes
  • 550 Views
  • 0 replies
  • 0 likes

Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

  • Roadie
  • https://youtu.be/a6bUj9fVFxY timestamps in video  DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...
  • 533 Views
  • 0 replies
  • 1 likes
  • 533 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect does not work with desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible with the app (in all its forms), but the desktop app does NOT show th...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible ...
  • J13lue
  • Casual Listener
  • 2372 Views
  • 2 replies
  • 0 likes
  • 2372 Views
  • 2 replies
  • 0 likes

Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

  • Visitor
  • Plan Free/Premium Country Canada Device Desktop Browsers  Operating System Windows 10   My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....
  • 291 Views
  • 0 replies
  • 1 likes
  • 291 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Crashes Immediatly after Logging in

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows: Whenever I open spotify fresh, it opens normally...

  • Visitor
  • Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue So, I've reinstalled the program many times through the website or the windows app store, ...
  • Ver
  • Spotify Legend
  • 1655 Views
  • 1 replies
  • 2 likes
  • 1655 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

  • Newbie
  • Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 
  • Alex
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Windows
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

  • Visitor
  • Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...
  • Alex
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 1 likes
  • 369 Views
  • 1 replies
  • 1 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Capture.PNG
  • Newbie
  • Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...
  • Mihail
  • Spotify Legend
  • 4773 Views
  • 23 replies
  • 6 likes
  • Windows
  • 4773 Views
  • 23 replies
  • 6 likes