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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136952 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136952 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53201 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53201 Views
  • 0 replies
  • 33 likes

Issue to remove My playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...
  • Noguri
  • Roadie
  • 378 Views
  • 8 replies
  • 0 likes
  • 378 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when I change output

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So always i do that spotify freezes and says: Spotify is not responding. Win...

  • Music Fan
  • Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!!   I need to be able to switch between output devices since I have speakers and headphones.  So a...
  • SolomonGrundy
  • Casual Listener
  • 660 Views
  • 2 replies
  • 2 likes
  • 660 Views
  • 2 replies
  • 2 likes

White Noise on Surface Pro 7 Windows 10 using Spotify desktop app

PlanFamilyCountryUSA Device(Surface Pro 7)Operating System(Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major bug is with Spotify desktop App. Almost every time I use it then after a period o...

  • Visitor
  • Plan Family Country USA   Device (Surface Pro 7) Operating System (Windows 10.)   I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major ...
  • Sebasty
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will not play local files

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

  • Casual Listener
  • I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??
  • Ivan
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Stop Win10 and Tesla from synching with each other

I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...

  • Visitor
  • I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla.   I have an "Office" playlist and some "Car" playlists.  If I listen in my ca...
  • 166 Views
  • 0 replies
  • 0 likes
  • Help
  • 166 Views
  • 0 replies
  • 0 likes

Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

  • Casual Listener
  • Plan Free Country United States Device Chromebook Operating System Dell   My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...
  • Emilia_8
  • Spotify Star
  • 545 Views
  • 3 replies
  • 1 likes
  • 545 Views
  • 3 replies
  • 1 likes

Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

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  • Visitor
  • Operating System Windows 10   My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...
  • 601 Views
  • 0 replies
  • 2 likes
  • album artist
    album artists
    scrobble
    scrobbles
    scrobbling
    tag
    Tags
  • 601 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Better options

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI was wondering if they're going to add subtitles to songs. I'd really love that and am thinking about going for example to apple music (they have subtitles to nearly every so...

  • Newbie
  • Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I was wondering if they're going to add subtitles to songs. I'd really love that and am thinking ab...
  • Ivan
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t be opened on windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 10) My Question or IssueWhen I want to open the Spotify App from the store, it won’t open me the normal user interface. But in the taskmanager I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 10)   My Question or Issue When I want to open the Spotify App fro...
  • Ivan
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 1 likes
  • 291 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Songs on First Time Launch After Windows 10 Startup

PlanPremiumCountryIndonesiaDeviceHP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD)Operating SystemWindows 10 Pro (64 Bit) My Question or IssueFirst time launch desktop Spotify app got an issue where no songs on the list wherever I click (playlist, songs,...

  • Visitor
  • Plan Premium Country Indonesia Device HP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD) Operating System Windows 10 Pro (64 Bit)   My Question or Issue First time launch desktop Spotify ap...
  • Mario
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Error
    no songs
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings are different for main account

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueSince the recent Spotify update for mobile, on my laptop my display is acting like it's a tablet. I can't sort playlists by artist, date added, title, etc....

  • Visitor
  • Plan Premium Country United States Device Asus Laptop Operating System Windows 10   My Question or Issue Since the recent Spotify update for mobile, on my laptop my display is acting l...
  • Mario
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Friend Activity Completely Missing

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10My Question or IssueThe Friend Activity part on the desktop app after I updated to the new spotify home is totally gone. I tried reinstalling and it's still not there. My accou...

  • Visitor
  • Plan Premium Country United States Device Asus Laptop Operating System Windows 10 My Question or Issue The Friend Activity part on the desktop app after I updated to the new spotify home is ...
  • Emilia_8
  • Spotify Star
  • 244 Views
  • 1 replies
  • 2 likes
  • 244 Views
  • 1 replies
  • 2 likes

Diasable Media keys

I like to watch Netflix and listening to Spotify while playing games. If i try to use the "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my media keys. Is there a way to do that?

  • Visitor
  • I like to watch Netflix and listening to Spotify while playing games. If i try to use the  "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my medi...
  • 307 Views
  • 0 replies
  • 0 likes
  • media keys
  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can no longer use Spotify on my Windows laptop

PlanPremiumCountryUK DeviceDell laptopOperating SystemWindows 10Version 1809OS Build 17763.292All updates installed up to 09/02/2019 My Question or Issue I went to use Spotify on my laptop yesterday to find that it no longer works. Having checked a f...

  • Casual Listener
  • Plan Premium Country UK  Device Dell laptop Operating System Windows 10 Version 1809 OS Build 17763.292 All updates installed up to 09/02/2019   My Question or Issue  I we...
  • GeeksAdvice
  • Regular
  • 887 Views
  • 6 replies
  • 0 likes
  • 887 Views
  • 6 replies
  • 0 likes

My songs keep being switched out for music I have never heard of before...

PlanPremium userCountryCanada DeviceHappens most frequently on my laptop (browser - not app) and then less so on my phoneOperating SystemWindows ten and Android respectively. My Question or IssueMusic will randomly stop playing and be switched over t...

  • Casual Listener
  • Plan Premium user Country Canada   Device Happens most frequently on my laptop (browser - not app) and then less so on my phone Operating System Windows ten and Android respectively. &n...
  • KoleBerzenji
  • Casual Listener
  • 296 Views
  • 2 replies
  • 2 likes
  • 296 Views
  • 2 replies
  • 2 likes

Superuser Contribution Date appears cropped in Portuguese (language) at podcasts' profiles

PlanPremium CountryBrazil Operating SystemWindows 10 My Problem/SuggestionIn portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you scroll down to see older episodes, you can't identify the year they were released.I sug...

  • Newbie
  • Plan Premium   Country Brazil   Operating System Windows 10   My Problem/Suggestion In portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you s...
  • Alkyama
  • Visitor
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Why can't I find a certain user, even though I could just one day ago?

I searched it up on Monday and listened to the playlists made by the user for two days, but now I can't do it anymore. It seemed like it was connected to her Facebook account. I think this might have happened; It was pure coincidence and she simply t...

  • Visitor
  • I searched it up on Monday and listened to the playlists made by the user for two days, but now I can't do it anymore. It seemed like it was connected to her Facebook account.   I think this m...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song play for 5 seconds then stop and start again, over and over

PlanPremiumCountryCanadaDeviceHP Spectre x360Operating SystemWindows 10 My Question or IssueI had been listening to an album straight through with no problems and then suddenly the next song started and then stopped after 5 seconds, and then continue...

  • Visitor
  • Plan Premium Country Canada Device HP Spectre x360 Operating System Windows 10   My Question or Issue I had been listening to an album straight through with no problems and then sudden...
  • Ivan
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't control volume or ongoing song

PlanFree/PremiumCountry Devicewindows 7 spotify applicationOperating SystemWindows 7 My Question or Issuei actually change my ongoing songs but i cant volume up its locked on half maybe it has lock unlock buttons? help ty

  • Visitor
  •   Plan Free/Premium Country   Device windows 7 spotify application Operating System Windows 7   My Question or Issue i actually change my ongoing songs but i cant volume up ...
  • Ivan
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes