Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46616 Views
77 replies
26 likes

46616 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
73034 Views
268 replies
21 likes

73034 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5129 Views
1 replies
6 likes

5129 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145190 Views
0 replies
26 likes
Mac
Windows

145190 Views
0 replies
26 likes

Superuser Contribution Does Spotify prioritise downloaded tracks over streaming? Is there a way to change this?

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI've been using Spotify a lot on my home computer now, and I've noticed that the quality of the songs playing vary greatly when playing music. The best way I can describe...

Loopy_Noopy
Visitor
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue I've been using Spotify a lot on my home computer now, and I've noticed that the quality of th...
2020-09-24 10:32:02 AM
2020-10-21 9:58:25 AM
Mihail
Spotify Legend
2599 Views
1 replies
0 likes

2599 Views
1 replies
0 likes

Superuser Contribution shufle sometimes repeats songs already played

PlanPremiumCountryGermany DeviceLaptopOperating System Windows 10 My Question or IssueI always have my playlist on shuffle. Ever since last week, I noticed that songs I have already listened to or skipped just a few minutes ago will be brought up by ...

Thaliel
Roadie
Plan Premium Country Germany Device Laptop Operating System Windows 10 My Question or Issue I always have my playlist on shuffle. Ever since last week, I noticed tha...
2020-10-14 5:52:44 AM
2020-10-21 9:54:57 AM
Ivan
Spotify Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Superuser Contribution Like/Love button doesn't respond

PlanFreeCountryBosnia and HerzegovinaDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI wanted to save few playlists, but when I click like/love button nothing happens. It doesn't respond at all. All worked perfectly few days ago.

Damircati
Visitor
Plan Free Country Bosnia and Herzegovina Device Lenovo Ideapad Operating System Windows 10 My Question or Issue I wanted to save few playlists, but when I click like/love button noth...
2020-09-24 3:51:36 PM
2020-10-21 9:43:08 AM
Elena
Moderator
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Superuser Contribution How do you pause downloads on Windows 10?

PlanPremiumCountrySingaporeDevicePCOperating SystemWindows 10My Question or IssueHow do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it is draining my data from having to download pretty much every day for ...

meetdapete
Regular
Plan Premium Country Singapore Device PC Operating System Windows 10 My Question or Issue How do I pause downloads on Windows 10 spotify app? I can only connect to my mobile hotspot and it i...
2020-09-11 4:33:16 PM
2020-10-20 5:15:04 PM
Ver
Spotify Legend
1914 Views
3 replies
0 likes
10
pause
Windows

1914 Views
3 replies
0 likes

Spotify Connect for Xbox

So my Question here is i always Connectect my Spotify from my PC with Spotify Connect to my Xbox and can change the songs on my pc while im paying!but i CANT change anymore the volume directly on my pc how loud it is on the xbox thats a huge issue ca...

Shaun__
Visitor
So my Question here is i always Connectect my Spotify from my PC with Spotify Connect to my Xbox and can change the songs on my pc while im paying!but i CANT change anymore the volume directly on my ...
2020-10-09 1:49:00 AM
2020-10-20 4:33:35 PM
Asean1
Regular
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Superuser Contribution Can't log in to Spotify via Facebook

PlanFreeCountryLithuaniaDevice(Lenovo Ideapad 330)Operating System(Windows 10) My Question or IssueSo recently for some unknown reason I was logged out of Spotify, while I've been using Facebook login for most of the time for it. But now I can't log ...

EternityDonut
Casual Listener
Plan Free Country Lithuania Device (Lenovo Ideapad 330) Operating System (Windows 10) My Question or Issue So recently for some unknown reason I was logged out of Spotify, while I've...
2020-09-24 9:46:40 AM
2020-10-20 1:57:01 PM
Elena
Moderator
381 Views
1 replies
1 likes

381 Views
1 replies
1 likes

Superuser Contribution Can I message other users from just having their account?

Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message another user from their account? Maybe some kind of...

user-removed
Visitor
Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message ...
2020-10-17 3:18:14 PM
2020-10-20 1:01:14 PM
Ivan
Spotify Legend
494 Views
1 replies
0 likes

494 Views
1 replies
0 likes

Superuser Contribution Blocking and disliking artists and songs in Spotify for Windows

Plan: PremiumOS: Windows 10Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Android and iOS) and making the setting device-specific, mean...

Supermouse
Casual Listener
Plan: Premium OS: Windows 10 Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Andr...
2020-09-23 9:00:21 PM
2020-10-20 12:28:05 PM
Elena
Moderator
332 Views
1 replies
4 likes

332 Views
1 replies
4 likes

Superuser Contribution Spotify outputing audio in mono

I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fine when listening over Bluetooth or onboard 3,5mm headphone ...

LandStar
Newbie
I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fin...
2020-09-23 3:37:05 PM
2020-10-20 11:51:46 AM
Mihail
Spotify Legend
3825 Views
1 replies
0 likes

3825 Views
1 replies
0 likes

Superuser Contribution Bug with the play order of Liked songs

Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat support and they did not find anything wrong with my a...

Malakias
Casual Listener
Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat sup...
2020-09-23 3:32:10 PM
2020-10-20 11:39:34 AM
Elena
Moderator
751 Views
1 replies
0 likes

751 Views
1 replies
0 likes

Solved!!Superuser Contribution How to stop playing an artist

Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean there has to be some way to stop this

steedoc
Casual Listener
Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean t...
2020-09-23 3:42:15 PM
2020-10-20 11:27:53 AM
Elena
Moderator
685 Views
1 replies
0 likes

685 Views
1 replies
0 likes

Superuser Contribution Local files won't play on desktop

PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...

CertifiedViber
Visitor
Plan Premium Country United States Device Laptop, PC Operating System Windows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but th...
2020-09-23 5:44:45 AM
2020-10-20 11:18:23 AM
Elena
Moderator
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

duddleydidright
Visitor
PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...
2020-09-20 2:30:02 AM
2020-10-19 3:55:06 PM
Alex
Spotify Legend
265 Views
1 replies
1 likes

265 Views
1 replies
1 likes

Spotify Web App Not Downloading

PlanPremiumCountryCanadaDeviceHP 15 Notebook PCOperating SystemWindows 10 My Question or IssueSo I've recently switched to Spotify because of its great compatibility between devices. However, I was met with an error message trying to download the web...

zivsick
Casual Listener
Plan Premium Country Canada Device HP 15 Notebook PC Operating System Windows 10 My Question or Issue So I've recently switched to Spotify because of its great compatibility between ...
2020-10-10 11:29:00 PM
2020-10-19 11:44:20 AM
Sebasty
Community Legend
618 Views
4 replies
0 likes

618 Views
4 replies
0 likes

Superuser Contribution Its been years and spotify connect is still broken

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe problem with spotify connect connecting to random devices has been around for years and spotify still refuses to fix this problem. How hard is it to hav...

kooljess702
Casual Listener
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue The problem with spotify connect connecting to random devices has been around fo...
2020-09-16 8:22:53 AM
2020-10-18 9:09:15 PM
kooljess702
Casual Listener
533 Views
2 replies
1 likes

533 Views
2 replies
1 likes

Solved!! Can't log in (Error code: accesspoint:39)

Hi! I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivity or password issue.I tried the following suggestions (foun...

Splo
Casual Listener
Hi! I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivi...
2020-10-03 7:16:51 PM
2020-10-18 6:50:26 PM
Splo
Casual Listener
11529 Views
2 replies
0 likes

11529 Views
2 replies
0 likes

Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

luizvictor
Visitor
Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004 My Question or Issue Alexa is working/playing with Spotify and re...
2020-09-19 1:33:57 PM
2020-10-18 1:47:06 PM
Ver
Spotify Legend
1128 Views
1 replies
2 likes
Alexa

1128 Views
1 replies
2 likes

Superuser Contribution dislike song in radio

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueSpotify offers me the same track for the third time on the radio and I don't like it!Why there is no dislike button in a Radio?There is no button in the mobile applicatio...

RedRacc00n
Visitor
Plan Premium Country Estonia Device PC Operating System Windows 10 My Question or Issue Spotify offers me the same track for the third time on the radio and I don't like it! Why the...
2020-09-18 5:56:06 PM
2020-10-18 11:34:21 AM
Alex
Spotify Legend
617 Views
1 replies
0 likes

617 Views
1 replies
0 likes

Not working on Smart TV, PS4 or Webplayer

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueFor the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues trying to load the homepage of Spotify, it has issues trying to loading the pla...

brittanylc07
Visitor
Plan Premium Country Operating System Windows 10 My Question or Issue For the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues tr...
2020-07-23 5:30:13 PM
2020-10-17 12:13:39 PM
Starchild
Regular
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

Superuser Contribution Long Podcast descriptions reset scrolling

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...

ajgajg1134
Newbie
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Podcasts with long desciptions (example: Slow German) do not stay at their current...
2019-02-22 9:24:36 PM
2020-10-17 10:42:43 AM
Mihail
Spotify Legend
1051 Views
2 replies
8 likes
bug
Desktop
podcast

1051 Views
2 replies
8 likes

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