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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 24 likes
  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Add to playlist from queue not working

Operating System Windows 10 My Question or Issue I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just go to the QUEUE, SELECT ALL THE SONGS that are ready to be played, and CO...

  • Gig Goer
  • Operating System Windows 10   My Question or Issue   I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just...
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  • 179 Views
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Superuser Contribution Cross Fade Not Working

I set to cross fade in settings and songs do not cross fade. The fact that Spodify has no support for paying custommers is telling about how much they really care. I think I may switch to Google Play.

  • Visitor
  • I set to cross fade in settings and songs do not cross fade.       The fact that Spodify has no support for paying custommers is telling about how much they really care. &...
  • Mario
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
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All of my playlists are gone! EVERYTHING is gone!

PlanFree/PremiumCountryNorwayDeviceiPhone 6sMy Question or IssueAll my music and playlists ive had for years is ALL gone! It was just like a new account. I had a red banner on top of my screen that told me to fiks my payment stuff, but i didnt do any...

  • Casual Listener
  • Plan Free/Premium Country Norway Device iPhone 6s My Question or Issue All my music and playlists ive had for years is ALL gone! It was just like a new account.  I had a red banner on top...
  • OneByBoo
  • Community Legend
  • 190 Views
  • 3 replies
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  • 190 Views
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Cant drag and drop the Now playing song into Playlist

Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist.Steps to reproduce the issue:Open qued songsattempt to drag and dropbecome mildly annoyedWhat steps you’ve tried already:You...

  • Newbie
  • Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist. Steps to reproduce the issue: Open qued songs attempt to drag and...
  • koosolek
  • Casual Listener
  • 267 Views
  • 3 replies
  • 1 likes
  • 267 Views
  • 3 replies
  • 1 likes

No se reproducen mis canciones

PlanFree/PremiumCountryMéxicoDeviceLaptop Operating SystemWindows 10My Question or IssueDesde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción en canción, no la reproduce, tan solo se salta de una a otra canción.

  • Visitor
  • Plan Free/Premium Country México Device Laptop  Operating System Windows 10 My Question or Issue Desde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción...
  • OneByBoo
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
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Spotify doesn't play music

PlanPremiumCountryGermanyDeviceLenovo T460sOperating SystemWindows 10 My Question or IssueHi,since some days I have a problem with my Spotify. When I clic on a song I'd like to hear, there only appears a warning that says "Spotify is unabe to play th...

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo T460s Operating System Windows 10   My Question or Issue Hi, since some days I have a problem with my Spotify. When I clic on a song I'd lik...
  • JimboDimbo
  • Music Fan
  • 1026 Views
  • 8 replies
  • 3 likes
  • 1026 Views
  • 8 replies
  • 3 likes

Bluetooth connection cuts out

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid My Question or Issuewhen the home screen locks on my handset it causes the connection to cut out. But not all the time, just enough to drive me mad. I was convinced it was a UE speak...

  • Newbie
  • Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android    My Question or Issue when the home screen locks on my handset it causes the connection to cut ou...
  • dixkusmagnus
  • Visitor
  • 429 Views
  • 1 replies
  • 2 likes
  • 429 Views
  • 1 replies
  • 2 likes

Ads freezing

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 7 My Question or IssueAds sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to restart the application.

  • Casual Listener
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 7   My Question or Issue Ads sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to res...
  • 328 Views
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  • 328 Views
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3/4s of the some 700 songs on my playlist are unplayable

My Question or Issue Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import it"It can't be possible that all these songs have been re...

  • Newbie
  • My Question or Issue  Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import...
  • s1ne
  • Newbie
  • 205 Views
  • 1 replies
  • 2 likes
  • 205 Views
  • 1 replies
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Unsort "Your Top Songs" playlist

Plan - PremiumCountry -UKDevice - PCOperating System -Windows 10 (Windows Store) My Question or Issue Hi everyone,I sorted my "Your Yop Songs 2019" playlist by title, now I can't unsort the playlist and see what my top song order is. On other playlis...

  • Newbie
  • Plan - Premium Country -UK Device - PC Operating System -Windows 10 (Windows Store)   My Question or Issue   Hi everyone, I sorted my "Your Yop Songs 2019" playlist by title, now I ...
  • juanjamon
  • Newbie
  • 498 Views
  • 1 replies
  • 0 likes
  • Windows 10
  • 498 Views
  • 1 replies
  • 0 likes

Playlist autoplay from command line

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line. I've copied the playlist URI from Spotify but I miss a way to make th...

  • Visitor
  • Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line.   I've copi...
  • 338 Views
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  • 1 likes
  • 338 Views
  • 0 replies
  • 1 likes

Clicking album cover goes to wrong song

 This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!

2019-12-12_12-42-27.gif
  • Music Fan
  •   This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone her...
  • 349 Views
  • 0 replies
  • 0 likes
  • Fix
    Incompetence
    problem
  • 349 Views
  • 0 replies
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Can't see liked songs on desktop

PlanPremiumDeviceDell Operating System Windows My Question or IssueFor some reason since last week when I press "liked songs" on the desktop app it seems empty and all I see is "your liked songs will appear here" without the list. on my phone (Androi...

  • Casual Listener
  • Plan Premium Device Dell  Operating System  Windows  My Question or Issue For some reason since last week when I press "liked songs"  on the desktop app it seems empty and ...
  • sramler
  • Casual Listener
  • 1540 Views
  • 2 replies
  • 0 likes
  • Desktop
    liked songs
    Windows 10
  • 1540 Views
  • 2 replies
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Dislike buttom disappeared

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueThe dislike buttom in daily mixes just disappeared!In release radar and discover weekly it still exists.I've already tried to update- and I have the latest version.How do I solve ...

  • Casual Listener
  •   Plan Premium Country Poland Operating System Windows 10   My Question or Issue The dislike buttom in daily mixes just disappeared! In release radar and discover weekly it still ...
  • Emilia_8
  • Spotify Star
  • 361 Views
  • 3 replies
  • 0 likes
  • 361 Views
  • 3 replies
  • 0 likes

Finding a specific playlist from past listenings

Plan: PremiumDesktop version on Windows 10 I'm going nuts attempting to figure out where the playlists have gone, or where it is period, as I didn't like it like an ignoramus.I was going through a Kingdom Hearts Character playlist binge and I found t...

  • Visitor
  •   Plan: Premium Desktop version on Windows 10   I'm going nuts attempting to figure out where the playlists have gone, or where it is period, as I didn't like it like an ignoramus. I w...
  • 153 Views
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  • 153 Views
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I have to keep redownloading my songs

I use Spotify Premium on my Windows 10 desktop and whenever I restart my computer and open Spotify I have to download all of the songs over and over again. I tried a clean reinstall but it didn't work. This issue has been going on for a couple of mon...

  • Newbie
  • I use Spotify Premium on my Windows 10 desktop and whenever I restart my computer and open Spotify I have to download all of the songs over and over again.   I tried a clean reinstall but it d...
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Superuser Contribution alarm devices

PlanPremium Hi everyone,i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks

  • Casual Listener
  • Plan Premium   Hi everyone, i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks &nbs...
  • Bernard98
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
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Spotify randomly addig songs to my playlist.

PlanPremiumDevice(iPhone 6S, Desktop PC)Operating System(Windows 10,IOS13.3) My Question or IssueHey!I used to have 1 big playlist and it would happen all the time that songs that I DO listen to, but I dont want to add to my playlist would suddenly a...

  • Visitor
  • Plan Premium Device (iPhone 6S, Desktop PC) Operating System (Windows 10,IOS13.3)   My Question or Issue Hey! I used to have 1 big playlist and it would happen all the time that songs t...
  • eltoch
  • Composer
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
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Superuser Contribution Expanding Sidebar

PlanPremiumCountryUSADevicePC LaptopOperating SystemWin 10 My Question or IssueI'm trying to find out why the left sidebar can only expand when Spotify is fully open? It used to be that I could keep Spotify to only taking up half the screen and still...

  • Casual Listener
  •   Plan Premium Country USA Device PC Laptop Operating System Win 10   My Question or Issue I'm trying to find out why the left sidebar can only expand when Spotify is fully open?...
  • Peter
  • Spotify Legend
  • 2780 Views
  • 9 replies
  • 2 likes
  • 2780 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Wrapped

PlanFreeCountryUSA DeviceDell LaptopOperating SystemWindows 7 My Question or Issue Whenever I try to do Spotify Wrapped it always says "Hmm something is not working so sorry about that..." and I've tried on other devices but its the same thing. Could...

  • Casual Listener
  •   Plan Free Country USA   Device Dell Laptop Operating System Windows 7   My Question or Issue  Whenever I try to do Spotify Wrapped it always says "Hmm something is n...
  • Katerina
  • Spotify Legend
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes