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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82576 Views

40 replies

68 likes

  • 82576 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785019 Views

503 replies

64 likes

  • 785019 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20686 Views

22 replies

6 likes

  • 20686 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2929 Views

0 replies

4 likes

  • 2929 Views
  • 0 replies
  • 4 likes

Spotify is making my computer lag

PlanFreeCountryU.S.ADevicehp laptop late 2015Operating Systemwindows 10 My Question or IssueMy issue is that whenever I open spotify everything gets really laggy, the best way i can describe it is i loose frames and refreshrate by at least half. No o...

Regular

Plan Free Country U.S.A Device hp laptop late 2015 Operating System windows 10   My Question or Issue My issue is that whenever I open spotify everything gets really laggy, the best wa...

le_mon

Regular

8467 Views

7 replies

0 likes

  • 8467 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify is giving the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any son...

Casual Listener

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Spotify is giving the error message "Spotify can't play this right now. If you have ...

Jeremy

Spotify Legend

1620 Views

3 replies

1 likes

  • 1620 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Audio lags when online

PlanPremiumCountryAustria/GermanyDevice2 Desktop DevicesOperating SystemWindows 10 ProMy Question or IssueToday i decided to get pretty angry:Since 1y or so my spotify on win10 Desktop Client startet to lag/stutter/clutter/clitch sometimes. I thought...

Regular

Plan Premium Country Austria/Germany Device 2 Desktop Devices Operating System Windows 10 Pro My Question or Issue Today i decided to get pretty angry: Since 1y or so my spotify on win1...

CarlosE

Spotify Legend

2297 Views

2 replies

0 likes

  • 2297 Views
  • 2 replies
  • 0 likes

Spotify on my computer stops playing after 3 seconds into the song

It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 seconds, but it only shows the blue banner saying the...

Visitor

It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 se...

317 Views

0 replies

1 likes

  • 317 Views
  • 0 replies
  • 1 likes

Solved!! Cannot report offensive Spotify In Solidarity content

PlanPremium (now free, since I cancelled my premium account over Spotify pushing politics)CountrySouth Africa DevicePC, Windows Desktop ClientOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually, users may report offens...

Roadie

Plan Premium (now free, since I cancelled my premium account over Spotify pushing politics) Country South Africa   Device PC, Windows Desktop Client Operating System (iOS 10, Android&nbs...

DarylA

Casual Listener

7150 Views

26 replies

54 likes

BackOffWithPolitics
broken
fault
offensive
platform
report
technical
  • 7150 Views
  • 26 replies
  • 54 likes

Superuser Contribution Frequent, sporadic, random pausing. Unable to prevent.

Frequent, sporadic, random pausing. Unable to prevent. PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify desktop player routinely pauses for seemingly no reason. It may run for minutes up to hours, but a...

Visitor

Frequent, sporadic, random pausing. Unable to prevent.   Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue My Spotify desktop playe...

Mihail

Spotify Legend

881 Views

1 replies

0 likes

pause
pausing
  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Chromebook] Songs stop randomly

PlanPremiumCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueEvery time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it stops for a few seconds, and continues. Once it stops the first time, it contin...

Newbie

Plan Premium Country USA Device Chromebook Operating System Chrome OS   My Question or Issue Every time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it sto...

Novy

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files stuck at 20000songs.

PlanFree/PremiumCountry Device Operating SystemWin10 My Question or Issueis there a limit for my local files which only shows 20000 songs?

Visitor

Plan Free/Premium Country   Device   Operating System Win10   My Question or Issue is there a limit for my local files which only shows 20000 songs?

CarlosE

Spotify Legend

617 Views

1 replies

0 likes

Song limit local files 20000
  • 617 Views
  • 1 replies
  • 0 likes

[Desktop] play and shuffle all songs by an artist

I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.

Visitor

I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.

347 Views

0 replies

0 likes

Desktop
  • 347 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Artist about section - cant forward photos

PlanPremiumCountry/DeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I noticed whenever I try to forward photos in an artist about section, it goes back a photo. When I press the right-arrow (to go to the next photo), it goes back ...

Newbie

Plan Premium Country / Device Desktop Operating System Windows 10   My Question or Issue Recently I noticed whenever I try to forward photos in an artist about section, it goes back a ...

Novy

Moderator

3785 Views

9 replies

2 likes

  • 3785 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can't make Spotify work on a PC home computer recently upgraded to Windows-10

My Spotify problem started when I upgraded my home PC from Windows-7 to Windows-10 and finding nothing but frustration with trying to uninstall and reinstall Spotify which apparently has been corrupted and will only show the playlists I constructed o...

Music Fan

My Spotify problem started when I upgraded my home PC from Windows-7 to Windows-10 and finding nothing but frustration with trying to uninstall and reinstall Spotify which apparently has been corrupt...

jackandruth

Music Fan

1666 Views

13 replies

0 likes

  • 1666 Views
  • 13 replies
  • 0 likes

"Alt Tabing" wont show the icon

Think that the picture says it all, i want the tab icon back. I have tried to reinstall it and it still wont get fixedI run on update 1.0.75.483.g7ff4a0dc which i think should be the latest update

Newbie

Think that the picture says it all, i want the tab icon back.  I have tried to reinstall it and it still wont get fixed I run on update 1.0.75.483.g7ff4a0dc which i think should be the latest ...

kxjan

Regular

2995 Views

4 replies

8 likes

  • 2995 Views
  • 4 replies
  • 8 likes

Superuser Contribution Can I upload local files and still hear them with a usb pen drive?

My laptop is very full with all the music I have in my local files and I want to put it on a usb drive so I get more space is that possible?

Casual Listener

My laptop is very full with all the music I have in my local files and I want to put it on a usb drive so I get more space is that possible?  

Novy

Moderator

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App and Desktop App not sync liked songs, even after hours

Plan & CountryPremium, Germany Device/Operating SystemDebian Laptop, Samsung Android Phone My Question or IssueOn my way to work I was listening to music on Spotify and liking new songs. About 3 or 4 hours later I opened up my desktop client. I notic...

Roadie

Plan & Country Premium, Germany   Device/Operating System Debian Laptop, Samsung Android Phone   My Question or Issue On my way to work I was listening to music on Spotify an...

Mihail

Spotify Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song duplicates

PlanPremiumCountryFinlandDeviceDesktop appOperating SystemWin 10 My Question or IssueWhen I add a song into playlist that already has that song, the add duplicate pop up warning doesn't come up. The song is exactly same than the song (same album) tha...

Regular

Plan Premium Country Finland Device Desktop app Operating System Win 10     My Question or Issue When I add a song into playlist that already has that song, the add duplicate pop...

jinnah_mushier

Music Fan

1335 Views

7 replies

3 likes

  • 1335 Views
  • 7 replies
  • 3 likes

Superuser Contribution [Desktop][Other] Spotify download for windows is broken.

Anytime i download spotify on my laptop the app wont work, on first try the app black screens before failing and closing itself. Then on subsequent attempts to open the app is just says 'spotify is not responding'.I already had various issues with th...

Visitor

Anytime i download spotify on my laptop the app wont work, on first try the app black screens before failing and closing itself. Then on subsequent attempts to open the app is just says 'spotify is n...

Ivan

Spotify Legend

476 Views

1 replies

0 likes

Desktop
Other
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I unhide the song banners?

PlanFreeCountryRomaniaDevice Operating SystemWindows 10 My Question or IssueI have disabled the song banners, on the Spotify app, on windows 10. I am talking about the ones that used to appear in the bottom left corner. I can't find out how to re-ena...

Visitor

  Plan Free Country Romania Device   Operating System Windows 10   My Question or Issue I have disabled the song banners, on the Spotify app, on windows 10. I am talking abo...

Jeremy

Spotify Legend

1063 Views

1 replies

0 likes

  • 1063 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Issue - Cannot pause or go to next song when Spotify app is minimized in Task Bar

PlanPremiumCountryUSDeviceWindows PCOperating SystemWindows 10 My Question or IssueI normally minimize the Spotify app to the Task Bar on my Windows 10 PC. If I want to pause or go to the next song, I just need to mouse over the minimized app and a m...

Regular

  Plan Premium Country US Device Windows PC Operating System Windows 10   My Question or Issue I normally minimize the Spotify app to the Task Bar on my Windows 10 PC. If I want ...

Jeremy

Spotify Legend

2437 Views

5 replies

0 likes

Windows 10
  • 2437 Views
  • 5 replies
  • 0 likes

[Desktop] Liked Songs not visible

PlanFree/PremiumCountryBrazilDevice(iPhone 6s Plus and HP ENVY dv6)Operating System(iOS 14 and, Windows 10 pro,) My Question or IssueMy liked songs just disappeared on dektop. I can see them in my web player and mobile app. I tried doing a CLEAN rein...

Casual Listener

Plan Free/Premium Country Brazil Device (iPhone 6s Plus and HP ENVY dv6) Operating System (iOS 14 and, Windows 10 pro,)   My Question or Issue My liked songs just disappeared on dektop...

KelvinFonseca

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Scroll bug

The Windows desktop application has a bug that causes it to scroll as far down as it can on an artist page. Note: the artist must have a bio/some images for this bug to occur (the scroll position must not be at the top of the About page).How to repro...

Casual Listener

The Windows desktop application has a bug that causes it to scroll as far down as it can on an artist page.   Note: the artist must have a bio/some images for this bug to occur (the scroll pos...

CarlosE

Spotify Legend

889 Views

3 replies

1 likes

  • 889 Views
  • 3 replies
  • 1 likes