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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2117 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151230 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139546 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11301 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Friend activity doesn't update

PlanPremiumCountryRussiaDeviceXiaomi Notebook AirOperating System Windows 10 My Question or IssueMy Friend Activity hasn't updated in 5 days while I for sure know that my friends have been active during this time. It seems that I have tried every tro...

Visitor

Plan Premium Country Russia Device Xiaomi Notebook Air Operating System  Windows 10   My Question or Issue My Friend Activity hasn't updated in 5 days while I for sure know that m...

310 Views

0 replies

0 likes

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Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

Visitor

Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10   My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...

766 Views

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Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Newbie

Plan Free Country Poland Device Desktop Operating System Windows 10   My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...

325 Views

0 replies

1 likes

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Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

Casual Listener

Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1   My Question or Issue I use one of my computers as a media center and use different computers ...

tmlee14

Casual Listener

595 Views

1 replies

0 likes

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Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

Roadie

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does.   On my android app tracks 1 to 4 DO pla...

321 Views

0 replies

2 likes

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Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

Casual Listener

Plan Free Country Ukraine   Operating System (Windows 10)   My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...

Emilia_8

Community Legend

397 Views

1 replies

0 likes

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Superuser Contribution Spotify desktop slow after after a few minutes of heavy use

So I've had this problem for a while (at least 2 years), and it doesn't seem to get fixed. I couldn't find this specific slowing problem on any other topic. So my spotify gets very slow after about 10 minutes of heavy use. I'm searching new music for...

Casual Listener

So I've had this problem for a while (at least 2 years), and it doesn't seem to get fixed. I couldn't find this specific slowing problem on any other topic.    So my spotify gets very slo...

Mihail

Spotify Legend

1370 Views

2 replies

1 likes

Windows Desktop
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Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

Newbie

Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363   My Question or Issue If I open the app fresh, or if I listen to...

972 Views

0 replies

0 likes

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Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

Roadie

https://youtu.be/a6bUj9fVFxY timestamps in video  DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...

692 Views

0 replies

1 likes

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Superuser Contribution spotify does not play Music on PC (win 10)

PlanPremiumCountryGermanyDevicePC , win 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If i want to play a song , it just keeps Skipping trough all Songs of the Artist - without playing it . Just keeps skipping till th...

Visitor

  Plan Premium Country Germany Device PC , win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   If i want to play a song , it just ...

Xenia

Moderator

810 Views

5 replies

1 likes

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Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

Visitor

Plan Free/Premium Country Canada Device Desktop Browsers  Operating System Windows 10   My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....

461 Views

0 replies

1 likes

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Some saved albums don't show up (they are not removed from Spotify, separate issue) VIDEO PROOF

I have searched for this problem and I cannot find this specific issue anywhere.PlanPremiumCountryUSADeviceLenovo ThinkPad ExtremeOperating SystemWindows 10 My Question or IssueI have a lot of saved albums on Spotify. Recently, on my laptop, I have d...

Casual Listener

I have searched for this problem and I cannot find this specific issue anywhere. Plan Premium Country USA Device Lenovo ThinkPad Extreme Operating System Windows 10   My Question or Is...

faroonidooney

Casual Listener

551 Views

2 replies

0 likes

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Superuser Contribution Song in playlist Replaced

Plan : PremiumCountry: USAI'd put my OS/Device, but I'm seeing this on ALL devices. I had a playlist with a song, that has since been replaced - not gray'd out, but replaced. The song was "Aruarian Dance" by "Nujabes" - I can't see that song availabl...

Visitor

Plan : Premium Country: USA I'd put my OS/Device, but I'm seeing this on ALL devices.    I had a playlist with a song, that has since been replaced - not gray'd out, but replaced.&nbs...

Mario

Spotify Legend

1158 Views

1 replies

0 likes

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Superuser Contribution Spotify Overlay not showing when skipping songs

Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this. pls fix thanks

Casual Listener

Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this.   pls fi...

Mihail

Spotify Legend

3874 Views

2 replies

0 likes

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Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...

Alex

Spotify Legend

640 Views

1 replies

1 likes

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Superuser Contribution Podcast episode-lists bugging out/can't scroll

PlanFree/PremiumCountryUSADeviceDell and HP laptopsOperating SystemWindows 10 My Question or IssueEvery time I go to a podcast's episode list and try to scroll through it, the scroll bar bugs out and starts vibrating back and forth and flashing, so I...

Casual Listener

Plan Free/Premium Country USA Device Dell and HP laptops Operating System Windows 10   My Question or Issue Every time I go to a podcast's episode list and try to scroll through it, th...

CarlosE

Spotify Legend

3285 Views

23 replies

4 likes

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Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

Newbie

Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 

Alex

Spotify Legend

607 Views

1 replies

0 likes

Windows
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Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1054 Views

1 replies

0 likes

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Superuser Contribution I have a very peculiar issue with windows 7.

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away after one song. My dad uses it so he thinks i **bl...

Visitor

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away...

Elena

Moderator

604 Views

1 replies

0 likes

Computer UI
PC
Windows
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Solved!! Not liked tracks inst playing or showing

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIf i am trying to play a song from playlist that i doesn't added to my library its not playing, or if i am trying to play charts, there is only liked tracks. Also my frien...

Casual Listener

  Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue If i am trying to play a song from playlist that i doesn't added to my library its not ...

qapelsin

Casual Listener

1095 Views

3 replies

0 likes

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