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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2350 Views

0 replies

4 likes

  • 2350 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154522 Views

83 replies

27 likes

  • 154522 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147073 Views

295 replies

22 likes

  • 147073 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11457 Views

1 replies

6 likes

  • 11457 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...

Alex

Spotify Legend

657 Views

1 replies

1 likes

  • 657 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episode-lists bugging out/can't scroll

PlanFree/PremiumCountryUSADeviceDell and HP laptopsOperating SystemWindows 10 My Question or IssueEvery time I go to a podcast's episode list and try to scroll through it, the scroll bar bugs out and starts vibrating back and forth and flashing, so I...

Casual Listener

Plan Free/Premium Country USA Device Dell and HP laptops Operating System Windows 10   My Question or Issue Every time I go to a podcast's episode list and try to scroll through it, th...

CarlosE

Spotify Legend

3335 Views

23 replies

4 likes

  • 3335 Views
  • 23 replies
  • 4 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

Newbie

Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 

Alex

Spotify Legend

619 Views

1 replies

0 likes

Windows
  • 619 Views
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Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a very peculiar issue with windows 7.

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away after one song. My dad uses it so he thinks i **bl...

Visitor

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away...

Elena

Moderator

615 Views

1 replies

0 likes

Computer UI
PC
Windows
  • 615 Views
  • 1 replies
  • 0 likes

Solved!! Not liked tracks inst playing or showing

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIf i am trying to play a song from playlist that i doesn't added to my library its not playing, or if i am trying to play charts, there is only liked tracks. Also my frien...

Casual Listener

  Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue If i am trying to play a song from playlist that i doesn't added to my library its not ...

qapelsin

Casual Listener

1109 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Windows 10, MacOs and iOS apps not syncing

PlanPremiumCountry DeviceiPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10Operating SystemiOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450 My Question or Issue Hi, I've just signed up to use Spotify Premium. I'm using a desktop PC, a Macbo...

Casual Listener

Plan Premium Country   Device iPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10 Operating System iOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450   My Question or Issue ...

Converge57

Casual Listener

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

Regular

Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...

Yordan

Moderator

1229 Views

6 replies

0 likes

playlist radio
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Superuser Contribution Spotify too slow, can't handle large playlists

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performaning, it does not react and also takes a very long t...

Music Fan

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performan...

zamorano400

Music Fan

4149 Views

5 replies

11 likes

  • 4149 Views
  • 5 replies
  • 11 likes

Spotify Web Player won't load

PlanFree/PremiumOperating SystemWindows 10, firefox My Question or IssueWhenever I try to access the web player on firefox, the link refuses to work. The page does not go through, but there is no error message, it simply defaults back to what it had ...

Casual Listener

Plan Free/Premium Operating System Windows 10, firefox   My Question or Issue Whenever I try to access the web player on firefox, the link refuses to work. The page does not go through, bu...

Billy-J

Spotify Star

852 Views

3 replies

0 likes

Troubleshooting
  • 852 Views
  • 3 replies
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How to get my profile picture to update to my current Facebook one?

PlanFree/PremiumCountryUnited StatesDevicePC, also have a android. Operating SystemWindows 10,etc. My Question or IssueHow to get my profile picture to update to my current Facebook one?

Newbie

Plan Free/Premium Country United States Device PC, also have a android.  Operating System Windows 10,etc.   My Question or Issue How to get my profile picture to update to my curr...

Billy-J

Spotify Star

673 Views

1 replies

0 likes

Facebook
Profile Pic
profile picture
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skips song after one second

PlanPremiumCountryU.S.ADeviceCustom-built PCOperating SystemWindows 10 home version 2004 My Question or IssueWhen I go to play a song on my Spotify app. Spotify skips the song within one second and goes onto the next all the way through the whole pla...

Newbie

Plan Premium Country U.S.A Device Custom-built PC Operating System Windows 10 home version 2004   My Question or Issue When I go to play a song on my Spotify app. Spotify skips the son...

Alex

Spotify Legend

831 Views

1 replies

0 likes

windows 10 home
  • 831 Views
  • 1 replies
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Superuser Contribution Show Album art next to song (Desktop)

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueHow can I make the desktop app show the album art next to the song like on the phone?On desktop it very "texty" and I'm definitely more a visual person.I like how ...

Visitor

Plan Premium Country Australia Device Desktop Operating System Windows 10   My Question or Issue How can I make the desktop app show the album art next to the song like on the phone? ...

Alex

Spotify Legend

548 Views

1 replies

1 likes

  • 548 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows app is of very poor quality

PlanPremiumCountryEl SalvadorDeviceDell Core i5 8th Gen, 8 GB RAM laptopOperating SystemWindows 10 My Question or IssueThe Windows 10 app is of very poor quality. Disk usage frequently shoots up to 100% due to the Spotify app, and it becomes unusable...

Roadie

Plan Premium Country El Salvador Device Dell Core i5 8th Gen, 8 GB RAM laptop Operating System Windows 10   My Question or Issue The Windows 10 app is of very poor quality. Disk usage ...

Elena

Moderator

1541 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Shuffle is not random??

Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many songs in my library that never get a listen. Is there a...

Visitor

Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many song...

Daniel227

Music Fan

5768 Views

21 replies

9 likes

  • 5768 Views
  • 21 replies
  • 9 likes

a warning: We can't play this until you allow this artist in the Spotify phone app

PlanPremiumDeviceSamsung Galaxy 8Operating SystemAndroid, Windows 10 My Question or IssueI can't play an artists "Gregory Porter" using Spotify app on Windows 10, the following warning appears: We can't play this until you allow this artist in the Sp...

Casual Listener

Plan Premium Device Samsung Galaxy 8 Operating System Android, Windows 10   My Question or Issue I can't play an artists "Gregory Porter" using Spotify app on Windows 10, the following w...

Billy-J

Spotify Star

1009 Views

4 replies

0 likes

  • 1009 Views
  • 4 replies
  • 0 likes

Solved!! delete command doesn't work on my created playlists

PlanPremiumCountry DevicePC laptop with win10 1909Operating Systemwin10 1909 My Question or Issuehello the delete command doesn't work on the playlists i have created.the issue is reproducible on the windows desktop app only.when i click on the delet...

Regular

Plan Premium Country   Device PC laptop with win10 1909 Operating System win10 1909   My Question or Issue hello   the delete command doesn't work on the playlists i have c...

Emilia_8

Community Legend

827 Views

3 replies

0 likes

Desktop
Playlists
  • 827 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't Spotify keep its apps' features in sync!?

So, just yesterday I discovered by accident that you can hide songs in the iOS app. Great, a feature that is really, really useful for me. I listen mostly to albums, but sometimes there are tracks on an album I have no interest in. But...on the deskt...

Visitor

So, just yesterday I discovered by accident that you can hide songs in the iOS app. Great, a feature that is really, really useful for me. I listen mostly to albums, but sometimes there are tracks on...

Mihail

Spotify Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Windows Updates forgets play settings

It's most bothersome. For all my music I have random order of songs and continuous play and with each update it's reset. Can Spotify remember those settings?

Casual Listener

It's most bothersome.   For all my music I have random order of songs and continuous play and with each update it's reset.   Can Spotify remember those settings?

Mihail

Spotify Legend

711 Views

1 replies

0 likes

Update
Windows
  • 711 Views
  • 1 replies
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Superuser Contribution My laptop Spotify doesnt link to discord

PlanPremium Operating SystemWindows 10 My Question or IssueI got spotify premium a few days ago so I wanted to use the Discord listen along feature with Spotify to listen music with my friends. I linked my Discord account with Spotify and tried the f...

Visitor

  Plan Premium   Operating System Windows 10   My Question or Issue I got spotify premium a few days ago so I wanted to use the Discord listen along feature with Spotify to lis...

Mihail

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes