Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122552 Views

83 replies

27 likes

  • 122552 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116786 Views

291 replies

22 likes

  • 116786 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9074 Views

1 replies

6 likes

  • 9074 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150074 Views

0 replies

26 likes

Mac
Windows
  • 150074 Views
  • 0 replies
  • 26 likes

Superuser Contribution After desktop update, can't sort podcast episodes

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...

Newbie

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the ...

CarlosE

Spotify Legend

2670 Views

5 replies

4 likes

podcast
Update
  • 2670 Views
  • 5 replies
  • 4 likes

Song length is different in control bar than in playlist

Operating SystemWindows 10 For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q is 2:26 long when viewed from a playlist and when you actually play it, it shows up as 2:25. Maybe the playlist view and...

Music Fan

Operating System Windows 10   For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q   is 2:26 long when viewed from a playlist and...

u_a7elx-ydlbq

Casual Listener

1019 Views

3 replies

1 likes

  • 1019 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Pauses Music on Play

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAnytime I click on the play button the song doesn't start and Spotify attempts to play the next song in the playlist, then fails and pauses at 0:00 with an error messa...

Visitor

Plan Premium Country US Device Desktop PC Operating System Windows 10   My Question or Issue Anytime I click on the play button the song doesn't start and Spotify attempts to play the ...

Eni

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sliding forward is impossible

PlanFreeCountry DeviceDesktopOperating System(Windows 10) My Question or IssueSlide forward button (">") slides back and slide back button ("<") slides back in any Artist's Image Gallery

Casual Listener

Plan Free Country   Device Desktop Operating System (Windows 10)   My Question or Issue Slide forward button (">") slides back and slide back button ("<") slides back in any...

Mihail

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with local files.. again... and again

PlanPremium (but not for long at this rate)CountryFranceDeviceDesktop PCOperating SystemWindows 10 (version 20H2) My Question or IssueI've a problem with local files (again). So a few weeks ago local files couldn't be detected, now I update the app t...

Gig Goer

Plan Premium (but not for long at this rate) Country France Device Desktop PC Operating System Windows 10 (version 20H2)   My Question or Issue I've a problem with local files (again)....

Mihail

Spotify Legend

940 Views

3 replies

2 likes

  • 940 Views
  • 3 replies
  • 2 likes

Superuser Contribution artist biography bug

PlanPremiumCountryNorway DeviceWorkstationOperating SystemWindows 10My Question or IssueWhen you are in the bio too the artist and clik on the pictures to open the gallery, the navigating arrow witch is suppose to send you to the next picture is link...

Visitor

Plan Premium Country Norway   Device Workstation Operating System Windows 10 My Question or Issue When you are in the bio too the artist and clik on the pictures to open the gallery, t...

Ivan

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeps playing the last playlist instead of the selected album

PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueOnce I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Play, "P" continues. If I click on the first (or any) song in "A" and click Pla...

Music Fan

Plan Free Country Spain Device PC Operating System Windows 10   My Question or Issue Once I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Pla...

Jeremy

Spotify Legend

1638 Views

6 replies

0 likes

  • 1638 Views
  • 6 replies
  • 0 likes

Superuser Contribution Very slow to load

PlanPremiumCountrySpain DevicePC CPU I3 3.30GHz- 8 gbOperating SystemWindows 10 64 bits My Question or IssueHi, Spotify takes a long time to load (about 20mn) when I start windows, the other programs respond correctly. I have uninstalled spotify and ...

Casual Listener

Plan Premium Country Spain   Device PC CPU I3  3.30GHz- 8 gb Operating System Windows 10 64 bits   My Question or Issue Hi, Spotify takes a long time to load (about 20mn) wh...

Ivan

Spotify Legend

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with Cyrillic

PlanFree Operating SystemWindows 10 My Question or IssueIn Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called Облака. If I type in Filter exactly Облака, I can find it, but when I type ...

Newbie

Plan Free   Operating System Windows 10   My Question or Issue In Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called ...

gedonis

Music Fan

1257 Views

7 replies

1 likes

  • 1257 Views
  • 7 replies
  • 1 likes

Superuser Contribution How can I save playlists like My Top Songs 2020 to a file? Windows 10 laptop user.

How can I save playlists like My Top Songs 2020 etc to a readable file?I tried "request personal data" and read all the json files but these lists weren't there.I tried to select playlist of entries on it, control/A, copy/paste to word processor but ...

Visitor

How can I save playlists like My Top Songs 2020 etc to a readable file? I tried "request personal data" and read all the json files but these lists weren't there. I tried to select playlist of...

Alex

Spotify Legend

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Characters in Daily Mix Playlist Covers

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueNow that daily mixes are named after artists and not just numbers, any playlist named after a japanese artist (maybe other languages too, not sure) has missing characters in...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue Now that daily mixes are named after artists and not just numbers, any playlist named afte...

Ver

Spotify Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more shuffle play

PlanPremiumCountryBelguimDevicePCOperating SystemLatest version of Windows My Question or IssueSo I've been using spotify for some time now, and I've never really had issues with it, until now.For some reason, the big green shuffle play button is jus...

Visitor

Plan Premium Country Belguim Device PC Operating System Latest version of Windows   My Question or Issue So I've been using spotify for some time now, and I've never really had issues ...

Alex

Spotify Legend

767 Views

2 replies

0 likes

  • 767 Views
  • 2 replies
  • 0 likes

Superuser Contribution Personalized playlist covers do not appear on other users

Hello Spotify Community, i have created covers for all my public playlists myself. Nevertheless, I regularly get screenshots sent to me by friends and other artists where the personalized cover does not show up, but only the first four album covers. ...

Music Fan

Hello Spotify Community,   i have created covers for all my public playlists myself.  Nevertheless, I regularly get screenshots sent to me by friends and other artists where the pers...

Ver

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Can't open Spotify App on Windows 10

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

Casual Listener

Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...

OneByBoo

Roadie

1148 Views

5 replies

1 likes

  • 1148 Views
  • 5 replies
  • 1 likes

Superuser Contribution Unable to add local music files

Hello, Since a few days I can't add local music files to Spotify.I activated it in Spotify settings, but the local files playlist does not appear.Besides that the local files settings looks weird. I already tried uninstalling and reinstalling spotify...

Visitor

Hello,   Since a few days I can't add local music files to Spotify. I activated it in Spotify settings, but the local files playlist does not appear. Besides that the local files settings lo...

Ivan

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Songs not playing

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't happen on my phone or anything else. Some songs pl...

Casual Listener

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't...

Ivan

Spotify Legend

661 Views

3 replies

0 likes

Desktop
Other
  • 661 Views
  • 3 replies
  • 0 likes

1.1.47.684.g136419d9-a the -a is making my Spotify loose information - HELP ?

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feels like it's running the APP now, which is less deta...

Visitor

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feel...

275 Views

0 replies

0 likes

Browse
Desktop
  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to get beta app on PC? (Windows 10, from Microsoft Store)

PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?

Casual Listener

Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...

Eni

Moderator

9535 Views

1 replies

2 likes

  • 9535 Views
  • 1 replies
  • 2 likes

Superuser Contribution Embedded podcasts do not play

Hi, I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play. It seems effects both episodes I’ve embedded earlier (and used to work just fine...

Casual Listener

Hi,   I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play.   It seems ef...

CarlosE

Spotify Legend

1671 Views

4 replies

0 likes

  • 1671 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify (Microsoft Store) works with connected standby ONLY if I let Windows go to sleep on its own

PlanPremiumCountry AustraliaDeviceSurface Pro 4Operating SystemWindows 10 Autumn Creators Update [1803] My Question or Issue I'm aware there have been posts about this issue before where Spotify does not keep playing music while in Connected Standby ...

Newbie

Plan Premium Country  Australia Device Surface Pro 4 Operating System Windows 10 Autumn Creators Update [1803]   My Question or Issue   I'm aware there have been posts about...

AndyAndyAndAnd

Casual Listener

1559 Views

3 replies

6 likes

  • 1559 Views
  • 3 replies
  • 6 likes