Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84317 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
799341 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24780 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
How about to easy how to take out Spotify from Windows initialization process?I´ve tried and didn't find a way to do that...I do not want Spotify automatically starting !!!
How about to easy how to take out Spotify from Windows initialization process? I´ve tried and didn't find a way to do that... I do not want Spotify automatically starting !!!
Spotify Star
1068 Views
4 replies
0 likes
Everytime i try to open spotify on windows 10. I keep getting this message after it opens. Spotify application is damaged, download spotify at (Spotify website). this is the only thing that pops up after it trys to open, any solutions?
Everytime i try to open spotify on windows 10. I keep getting this message after it opens. Spotify application is damaged, download spotify at (Spotify website). this is the only thing that pops up a...
Visitor
15401 Views
11 replies
0 likes
When i click play, after 10 seconds it just pauses and it keeps doing that
When i click play, after 10 seconds it just pauses and it keeps doing that
Spotify Legend
2931 Views
2 replies
2 likes
PlanPremiumCountryUnited StatesDeviceDesktop - AMD Ryzen Threadripper 2970WX with 64.0 GBOperating SystemWindows 10 Pro for Workstations build 19042.685My Question or Issue__ This issue appears to be a bug in how many files the Local Files view can d...
Plan Premium Country United States Device Desktop - AMD Ryzen Threadripper 2970WX with 64.0 GB Operating System Windows 10 Pro for Workstations build 19042.685 My Question or Issue __ ...
Music Fan
1504 Views
8 replies
0 likes
PlanPremiumCountryJapan/USADevicePCOperating SystemWindows 10 My Question or IssueWhat is going on with this update?There are a multitude of issues, one of them being that when I add a duplicate track, Spotify no longer warns me of it. Another issue ...
Plan Premium Country Japan/USA Device PC Operating System Windows 10 My Question or Issue What is going on with this update? There are a multitude of issues, one of them being tha...
Casual Listener
657 Views
2 replies
1 likes
PlanPremiumOperating SystemWin 10My Question or Issuewhen playing from my liked songs sorted by artist it will randomly shuffle the queue i.e. i start in "C" and after two songs it jumps to "P" and then there is no sense of alphabetization
Plan Premium Operating System Win 10 My Question or Issue when playing from my liked songs sorted by artist it will randomly shuffle the queue i.e. i start in "C" and after two songs it jumps to...
Spotify Legend
401 Views
1 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spotify app moving). I've been dealing with it for a while and its gett...
Plan Premium Operating System Windows 10 My Question or Issue When I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spo...
Spotify Legend
372 Views
1 replies
0 likes
PlanPremiumCountry USADeviceLenovo Lap TopOperating SystemWindows My Question or Issue Every time that I close my laptop and it goes into sleep mode, when I open up my laptop Spotify will not play any music or allow me to navigate to any other page. ...
Plan Premium Country USA Device Lenovo Lap Top Operating System Windows My Question or Issue Every time that I close my laptop and it goes into sleep mode, when I op...
Moderator
3391 Views
13 replies
7 likes
PlanPremiumCountryTurkeyOperating SystemWindows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying "can't start spotify" when i tried to open it. It didn't bother me since...
Plan Premium Country Turkey Operating System Windows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying&nb...
Spotify Legend
2455 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceCustom PCOperating SystemWindows 10 My Question or IssueWhenever I try to play a song/playlist/album it seems to skip through a few songs without playing anything and then stops and gives me an error message sayin...
Plan Premium Country United States Device Custom PC Operating System Windows 10 My Question or Issue Whenever I try to play a song/playlist/album it seems to skip through a few songs...
Spotify Legend
485 Views
1 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSo after the UI changed for desktop app, where are the local storage settings? they are gone.i want to know where are my downloaded songs. and i want to change the destination.
Plan Premium Device PC Operating System Windows 10 My Question or Issue So after the UI changed for desktop app, where are the local storage settings? they are gone. i want to know wh...
Visitor
1050 Views
3 replies
1 likes
PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy Device, Operating System is required for this board desktop_windows?On startup there is a pop-up ...
...evice, Operating System is required for this board desktop_windows? On startup there is a pop-up "The Spotify application is not responding" when spotify is in startup
Spotify Legend
694 Views
1 replies
0 likes
Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist changes. Please try again. Can you help with this? Thanks, Jonatha...
Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist change...
Spotify Legend
1307 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows My Question or Issueokay so when I press play on any of my songs, they will not play and will automatically skip. now I have looked into this issue for awhile and this only started ...
Plan Premium Country Canada Device Windows Desktop Operating System Windows My Question or Issue okay so when I press play on any of my songs, they will not play and will automatical...
Spotify Legend
526 Views
1 replies
1 likes
PlanFree/Premium CountryUnited KingdomDeviceWindows 10 DesktopOperating SystemWindows 10 Pro My Question or IssueSpotify from either the windows store and direct download from Spotify is buggy, when playing there’s a delay before the music starts, at...
Plan Free/Premium Country United Kingdom Device Windows 10 Desktop Operating System Windows 10 Pro My Question or Issue Spotify from either the windows store and direct downloa...
Spotify Legend
1222 Views
3 replies
0 likes
PlanPremium(Family)CountryUSADeviceCustom built PCOperating SystemWindows 10 My Question or IssueSpotify never goes back online, despite having the "Offline mode" box unticked in the top left, and reinstalling the app several times. I nuked the appda...
Plan Premium(Family) Country USA Device Custom built PC Operating System Windows 10 My Question or Issue Spotify never goes back online, despite having the "Offline mode" box unticke...
Spotify Legend
756 Views
3 replies
0 likes
PlanPremium (valid to 08.01.2020)CountryPolandDevice(PC, Huawei P30 Pro)Operating System(Windows 10, Android 11) Hello, From today I have a strange problem with Spotify on all devices (Desktop app, Web app, Mobile app). If I play music from my playli...
Plan Premium (valid to 08.01.2020) Country Poland Device (PC, Huawei P30 Pro) Operating System (Windows 10, Android 11) Hello, From today I have a strange problem with Spotif...
Spotify Legend
1768 Views
4 replies
1 likes
When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. PlanDuoCountryUSADeviceDesktopOperating SystemWindows 10 (Version 10.0.18363 Build 18363) Spotify Version 1.1.46.916.g...
When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. Plan Duo Country USA Device Desktop Operatin...
Casual Listener
799 Views
2 replies
1 likes
PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello,I am trying to listen to a new album, and it will not autoplay at all. A friend of mine, trying to listen to the same album ...
Plan Free Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue Hello, I am trying to listen to a new album, and...
Casual Listener
628 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everything there is on the face of planet except the one thing that may fix it. ...
Plan Premium Country USA Device PC Operating System Windows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everyt...
Spotify Legend
2097 Views
7 replies
1 likes
