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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88956 Views

40 replies

68 likes

  • 88956 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

831873 Views

530 replies

64 likes

  • 831873 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32491 Views

33 replies

7 likes

  • 32491 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3761 Views

0 replies

4 likes

  • 3761 Views
  • 0 replies
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Solved!!Superuser Contribution Scroll bug

The Windows desktop application has a bug that causes it to scroll as far down as it can on an artist page. Note: the artist must have a bio/some images for this bug to occur (the scroll position must not be at the top of the About page).How to repro...

Casual Listener

The Windows desktop application has a bug that causes it to scroll as far down as it can on an artist page.   Note: the artist must have a bio/some images for this bug to occur (the scroll pos...

CarlosE

Spotify Legend

957 Views

3 replies

1 likes

  • 957 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Right Button on Band Pictures

on Desktop Windows 10 The issue is that the right button on band pictures slide to the precedent pics, like the left buttonThat make no sense, and it's just a little bug but it's annoyingSteps to recreate :- go to any artist- go on about panel- click...

Casual Listener

on Desktop Windows 10   The issue is that the right button on band pictures slide to the precedent pics, like the left button That make no sense, and it's just a little bug but it's annoying ...

CarlosE

Spotify Legend

464 Views

1 replies

1 likes

bug
  • 464 Views
  • 1 replies
  • 1 likes

Superuser Contribution New UI; Desktop update

PlanFree/Premium DeviceDesktop Operating SystemWindows 10 My Question or IssueDoes anyone know when will be the new UI update out to the public? I see that many people are not satisfied with it but still, will it be coming out any time soon?Thanks fo...

Newbie

Plan Free/Premium   Device Desktop   Operating System Windows 10   My Question or Issue Does anyone know when will be the new UI update out to the public? I see that many peo...

Eni

Moderator

3845 Views

1 replies

1 likes

  • 3845 Views
  • 1 replies
  • 1 likes

Solved!! Clicking cover art jumps to wrong song/position when playlist is sorted

Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location where the current song is (marked in green). That way ...

Music Fan

Consider a large playlist that is playing songs randomly. In that case the current song (green) is not reflected in the playlist, so I hit the cover art and the playlist will jump to the location whe...

Edwin71

Music Fan

842 Views

2 replies

0 likes

sorting
  • 842 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is not responsive with 1.1.8.439.g8502297d (05 Jun 2019) onwards.

PlanPremiumCountryItalyDevicedesktop PC(i5-7500,16gb RAM,SSDOperating SystemWindows 10 PRO x64 My IssueWith version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problemWith version 1.1.8.439.g8502297d (05 Jun 2019), at the first start it is ok, from...

Regular

Plan Premium Country Italy Device desktop PC(i5-7500,16gb RAM,SSD Operating System Windows 10 PRO x64   My Issue With version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problem Wit...

CarlosE

Spotify Legend

2471 Views

17 replies

1 likes

  • 2471 Views
  • 17 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

Casual Listener

Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...

CarlosE

Spotify Legend

792 Views

3 replies

2 likes

Desktop
Ongoing Issues
Premium
  • 792 Views
  • 3 replies
  • 2 likes

Superuser Contribution New PC version - Copy and Paste into Playlist at selected position

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueA few months ago my PC version of Spotify App was very kindly updated to the new shiny version.In the old version I could copy a track and paste it into any position in a play...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue A few months ago my PC version of Spotify App was very kindly updated to the new shiny version. In...

CarlosE

Spotify Legend

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist sorted by date always starts with the oldest song

PlanPremiumCountryGermanyDeviceComputerOperating SystemWin 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or IssueFor about a week now, the songs in the playlist have stopped playing in the correct order. I always sort my playlist with the da...

Gig Goer

Plan Premium Country Germany Device Computer Operating System Win 10 18363.719, Spotify 1.1.28.721.g5b5ee660   My Question or Issue For about a week now, the songs in the playlist have...

Ver

Spotify Legend

2765 Views

8 replies

4 likes

  • 2765 Views
  • 8 replies
  • 4 likes

Solved!! Discover Weekly - will not update

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue:   My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstal...

hussotters

Casual Listener

1101 Views

4 replies

0 likes

Discover Weekly
Spotify
Update
  • 1101 Views
  • 4 replies
  • 0 likes

Solved!! Arrow navigation at about gallery doesn't work

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueArrow navigation at about photo gallery doesn't work

Visitor

Plan Free Country Russia Device Desktop PC Operating System Windows 10   My Question or Issue Arrow navigation at about photo gallery doesn't work

goldcd

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

[Desktop] keeps turning off after 5-10 seconds

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes on and on. I have tried to uninstall and reinstall S...

Visitor

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes o...

Billy-J

Spotify Star

409 Views

1 replies

0 likes

Desktop
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution pixel earbuds can't pause play or skip songs on laptop

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I can only change the volume, I can't pause, play or skips songs with my pixel earbuds...

Visitor

Plan Premium Country UK Device HP Laptop Operating System Windows 10   My pixel earbuds work perfectly with spotify on my google pixel phone.   On my laptop there are issues. I c...

Eni

Moderator

1175 Views

1 replies

1 likes

  • 1175 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...

Eni

Moderator

517 Views

1 replies

0 likes

bug
queue
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...

AdamDamon

Community Legend

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

Regular

Operating System Windows 10   My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet.   When I run the Spotify ...

Ver

Spotify Legend

1810 Views

9 replies

2 likes

connect to a device
  • 1810 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

Casual Listener

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...

Eni

Moderator

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

Gig Goer

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...

Novy

Moderator

1686 Views

7 replies

0 likes

  • 1686 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

Regular

Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....

Novy

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

Visitor

Plan Premium Country Germany   Operating System Windows 10 Pro (PC)   My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...

408 Views

0 replies

0 likes

desktop version
local files
  • 408 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

Regular

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...

Xenia

Moderator

3584 Views

1 replies

1 likes

fullscreen button
Windows 10 Application
  • 3584 Views
  • 1 replies
  • 1 likes