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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83090 Views

40 replies

68 likes

  • 83090 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788332 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21882 Views

22 replies

6 likes

  • 21882 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
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Superuser Contribution When I lower the Volume, it will slowly go up

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spotify app moving). I've been dealing with it for a while and its gett...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue When I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spo...

Ivan

Spotify Legend

366 Views

1 replies

0 likes

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Superuser Contribution Application Not Responding

PlanPremiumCountry USADeviceLenovo Lap TopOperating SystemWindows My Question or Issue Every time that I close my laptop and it goes into sleep mode, when I open up my laptop Spotify will not play any music or allow me to navigate to any other page. ...

Newbie

Plan Premium Country  USA Device Lenovo Lap Top Operating System Windows   My Question or Issue  Every time that I close my laptop and it goes into sleep mode, when I op...

Novy

Moderator

3362 Views

13 replies

7 likes

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  • 13 replies
  • 7 likes

Superuser Contribution Can't see some people in friends activity though i know they allowed it

PlanPremiumCountryTurkeyOperating SystemWindows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying "can't start spotify" when i tried to open it. It didn't bother me since...

Casual Listener

Plan Premium Country Turkey Operating System Windows 10   I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying&nb...

Alex

Spotify Legend

2448 Views

3 replies

0 likes

Friends Activity
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Superuser Contribution Songs do not play

PlanPremiumCountryUnited StatesDeviceCustom PCOperating SystemWindows 10 My Question or IssueWhenever I try to play a song/playlist/album it seems to skip through a few songs without playing anything and then stops and gives me an error message sayin...

Newbie

Plan Premium Country United States Device Custom PC Operating System Windows 10   My Question or Issue Whenever I try to play a song/playlist/album it seems to skip through a few songs...

Ver

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local storage

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSo after the UI changed for desktop app, where are the local storage settings? they are gone.i want to know where are my downloaded songs. and i want to change the destination.

Newbie

Plan Premium Device PC Operating System Windows 10   My Question or Issue So after the UI changed for desktop app, where are the local storage settings? they are gone. i want to know wh...

qdlaty

Visitor

1041 Views

3 replies

1 likes

  • 1041 Views
  • 3 replies
  • 1 likes

Superuser Contribution The Spotify application is not responding.

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy Device, Operating System is required for this board desktop_windows?On startup there is a pop-up ...

Regular

...evice, Operating System is required for this board desktop_windows? On startup there is a pop-up "The Spotify application is not responding"  when spotify is in startup

Jeremy

Spotify Legend

691 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playlist cover issues

Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist changes. Please try again. Can you help with this? Thanks, Jonatha...

Community Legend

Hey guy’s,   I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist change...

Jeremy

Spotify Legend

1285 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it." Help

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows My Question or Issueokay so when I press play on any of my songs, they will not play and will automatically skip. now I have looked into this issue for awhile and this only started ...

Newbie

Plan Premium Country Canada Device Windows Desktop Operating System Windows   My Question or Issue okay so when I press play on any of my songs, they will not play and will automatical...

Jeremy

Spotify Legend

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify on PC Buggy

PlanFree/Premium CountryUnited KingdomDeviceWindows 10 DesktopOperating SystemWindows 10 Pro My Question or IssueSpotify from either the windows store and direct download from Spotify is buggy, when playing there’s a delay before the music starts, at...

Visitor

Plan Free/Premium  Country United Kingdom Device Windows 10 Desktop Operating System Windows 10 Pro   My Question or Issue Spotify from either the windows store and direct downloa...

Jeremy

Spotify Legend

1219 Views

3 replies

0 likes

Freezing
Spotify Buggy
  • 1219 Views
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Superuser Contribution Spotify permalocked in offline mode

PlanPremium(Family)CountryUSADeviceCustom built PCOperating SystemWindows 10 My Question or IssueSpotify never goes back online, despite having the "Offline mode" box unticked in the top left, and reinstalling the app several times. I nuked the appda...

Casual Listener

Plan Premium(Family) Country USA Device Custom built PC Operating System Windows 10   My Question or Issue Spotify never goes back online, despite having the "Offline mode" box unticke...

Jeremy

Spotify Legend

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps automatically switching music to some playlist I've never listened to

PlanPremium (valid to 08.01.2020)CountryPolandDevice(PC, Huawei P30 Pro)Operating System(Windows 10, Android 11) Hello, From today I have a strange problem with Spotify on all devices (Desktop app, Web app, Mobile app). If I play music from my playli...

Visitor

Plan Premium (valid to 08.01.2020) Country Poland Device (PC, Huawei P30 Pro) Operating System (Windows 10, Android 11)   Hello,   From today I have a strange problem with Spotif...

Jeremy

Spotify Legend

1765 Views

4 replies

1 likes

  • 1765 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can't stop Spotify

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. PlanDuoCountryUSADeviceDesktopOperating SystemWindows 10 (Version 10.0.18363 Build 18363) Spotify Version 1.1.46.916.g...

Casual Listener

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music.     Plan Duo Country USA Device Desktop Operatin...

thetinynova

Casual Listener

799 Views

2 replies

1 likes

  • 799 Views
  • 2 replies
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Superuser Contribution Spotify will not autoplay

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello,I am trying to listen to a new album, and it will not autoplay at all. A friend of mine, trying to listen to the same album ...

Visitor

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello, I am trying to listen to a new album, and...

CriticalMass

Casual Listener

626 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Windows 10, Spotify can't play this right now.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everything there is on the face of planet except the one thing that may fix it. ...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10   Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everyt...

CarlosE

Spotify Legend

2095 Views

7 replies

1 likes

Windows 10
  • 2095 Views
  • 7 replies
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Superuser Contribution Error 50 while install on windows 7

Ok, so I downloaded spotify to reinstall it, as it stopped working. First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error.Then I tried to download it and reinstall it, but I got error 5...

Regular

Ok, so I downloaded spotify to reinstall it, as it stopped working.   First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error. T...

Novy

Moderator

1367 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Problem with Russian font - Проблема с русским шрифтом

Hi, names of Russian songs are shown with illegal characters. How I can resolve it?Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать? PlanFreeCountryRussiaDeviceDesktop PC Operating SystemWindows 10 x64 My Question ...

Music Fan

Hi, names of Russian songs are shown with illegal characters. How I can resolve it? Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать?   Plan Free Country...

gedonis

Music Fan

2316 Views

12 replies

0 likes

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Superuser Contribution Spotify crashes after few minutes playing on Windows 10 when cache is on a custom location

PlanPremiumCountryBrazilDeviceDell G5 Operating System Windows 10 My Question or IssueMy Spotify is crashing unexpectedly with no error messages or popups when I changed the cache to a custom location. My default location is at C:\Users\Lucas\AppData...

Newbie

  Plan Premium Country Brazil Device Dell G5  Operating System  Windows 10   My Question or Issue My Spotify is crashing unexpectedly with no error messages or popups w...

Jeremy

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Microsoft App Force Closing Itself

PlanStudent PremiumCountryUSADeviceLenovo Yoga C640Operating SystemWindows 10 My Question or IssueMy App keeps force closing itself, and I don't know how to make it stop. I have a US Student Premium account, and have had my Spotify Account since like...

Casual Listener

Plan Student Premium Country USA Device Lenovo Yoga C640 Operating System Windows 10   My Question or Issue My App keeps force closing itself, and I don't know how to make it stop.&nbs...

Jeremy

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop] Artist "About" page photo scroll buttons not working

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Version1.1.48.625.g1c87c7f7 My Question or IssueWhenever you go into the Artist's About page and enlarge one picture (by clicking on it), the previous and next buttons don't seem to change t...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10 Version 1.1.48.625.g1c87c7f7   My Question or Issue Whenever you go into the Artist's About page and enlarge one p...

AdamDamon

Community Legend

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Very annoying UI window control bug

DevicePCOperating SystemWindows 10 ProI've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that section and starts to cover other parts of the application entirel...

Regular

Device PC Operating System Windows 10 Pro I've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that sec...

dinomight

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes