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Ongoing Issues

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Desktop (Windows)

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 39220 Views
  • 75 replies
  • 26 likes
  • 39220 Views
  • 75 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 67296 Views
  • 265 replies
  • 21 likes
  • 67296 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4702 Views
  • 1 replies
  • 6 likes
  • 4702 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144690 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144690 Views
  • 0 replies
  • 26 likes

Superuser Contribution Search Filter not working properly

For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a fact that these songs are saved, as I saved them fo...

  • Casual Listener
  • For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a ...
  • Elena
  • Moderator
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

[Desktop][Other] Ad skipping bug

I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly close the app and open it again . Voila , ad is skipp...

  • Visitor
  • I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly cl...
  • 520 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 520 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Spotify is skipping all the songs

PlanPremiumCountryPOLANDDevicePCOperating SystemWin10 64bit My Question or IssueSpotify is skipping all of the songs. On the top bar there is blue message saying that The song cannot be played right now. Situation has been the same for about a month ...

  • Casual Listener
  • Plan Premium Country POLAND Device PC Operating System Win10 64bit   My Question or Issue Spotify is skipping all of the songs. On the top bar there is blue message saying that The son...
  • Ivan
  • Spotify Legend
  • 12936 Views
  • 14 replies
  • 2 likes
  • 12936 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Stream ONE stream to multiple Sonos Speakers?

Hey Dear Lovers of Good Music :), I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers. There was an update on this feature idea about 2 years ago over herehttps://community.spotify.com/t5/Live-Ide...

  • Casual Listener
  • Hey Dear Lovers of Good Music :),   I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers.   There was an update on this feature idea...
  • UntamedPhoenixZ
  • Casual Listener
  • 6708 Views
  • 5 replies
  • 0 likes
  • 6708 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to select multiple or all songs in playlist

Plan: Premium DeviceWindows LaptopOperating SystemWindows 10Spotify1.1.30.658.gf13cde74 My Question or IssueI am trying to Ctrl + A (It did not work)I am trying to Ctrl + Left Click multiple songs (It did not work)I am trying to Shift + Left Click a ...

  • Casual Listener
  • Plan: Premium   Device Windows Laptop Operating System Windows 10 Spotify 1.1.30.658.gf13cde74   My Question or Issue I am trying to Ctrl + A (It did not work) I am trying t...
  • Elena
  • Moderator
  • 1812 Views
  • 4 replies
  • 1 likes
  • 1812 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist description update problem

Hi folks,For a few months, I have been trying to edit my playlists description section but every time I try to save an update, it reverts back to previous condition. After the editing, jumping another playlist then coming back to it, closing the app ...

  • Casual Listener
  • Hi folks, For a few months, I have been trying to edit my playlists description section but  every time I try to save an update, it reverts back to previous condition. After the editing...
  • Elena
  • Moderator
  • 4777 Views
  • 12 replies
  • 13 likes
  • 4777 Views
  • 12 replies
  • 13 likes

Superuser Contribution How to clear play queue?

Is there a way to clear the play queue? I've read a couple articles which say that there's a Clear button on the queue screen. However, I've looked at both the desktop and web app and there is no Clear button. Did Spotify remove the button? Is there ...

  • Casual Listener
  • Is there a way to clear the play queue?  I've read a couple articles which say that there's a Clear button on the queue screen.   However, I've looked at both the desktop and web app a...
  • Elena
  • Moderator
  • 1587 Views
  • 3 replies
  • 0 likes
  • clear
    queue
  • 1587 Views
  • 3 replies
  • 0 likes

Really unusual issue with Spotify not playing any music.

PlanPremiumCountryThe U.S.A.DevicePCOperating SystemWin 10 My Question or IssueI have been having issues with Spotify for the past month however it seemingly has gotten worse recently. Initially, when I put playlists on shuffle, there was about a 50 ...

  • Casual Listener
  •   Plan Premium Country The U.S.A. Device PC Operating System Win 10   My Question or Issue I have been having issues with Spotify for the past month however it seemingly has gott...
  • Pacman4397
  • Casual Listener
  • 1158 Views
  • 2 replies
  • 1 likes
  • 1158 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Lost all artists

PlanFreeCountryItalyDeviceWeb Player Operating System(Windows 10, Chrome 84) My Question or IssueHello, About 2 days ago all my artists followed are disappeared.I'm following the specific artist (the button is "Following") but my artists list is empt...

  • Casual Listener
  •   Plan Free Country Italy Device Web Player  Operating System (Windows 10, Chrome 84)   My Question or Issue Hello,   About 2 days ago all my artists followed are dis...
  • goldfix
  • Casual Listener
  • 1860 Views
  • 9 replies
  • 2 likes
  • 1860 Views
  • 9 replies
  • 2 likes

Spotify Desktop for Windows 8.1 won't play to external USB sound card

PlanPremiumCountry DeviceASUS laptopOperating SystemWindows 8.1 My Question or IssueI use an external sound card, connected via USB, for all of my audio routing. It works for every program running on my computer--internal sounds, Internet media, vari...

  • Casual Listener
  • Plan Premium Country   Device ASUS laptop Operating System Windows 8.1   My Question or Issue I use an external sound card, connected via USB, for all of my audio routing. It work...
  • KingsleyVM
  • Casual Listener
  • 972 Views
  • 2 replies
  • 1 likes
  • audio routing
    USB not working
    Windows
  • 972 Views
  • 2 replies
  • 1 likes

error al mostrar los slides del inicio

PlanPremiumArgentina Devicenotebook intelOperating Systemwindows 10 x64 My Question or IssueLas listas de reproducción quedan ocultas al llegar al fondo del slide, adjunto un video

  • Newbie
  • Plan Premium Argentina   Device notebook intel Operating System windows 10 x64   My Question or Issue Las listas de reproducción quedan ocultas al llegar al fondo del slide, adjun...
  • 223 Views
  • 0 replies
  • 1 likes
  • 223 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountryCanadaDeviceWindows Desktop My Question or IssueLooking to see why the functionality of clicking on the album art of the current playing song is no longer taking us to the song but to a seemingly random one. There was a thread I saw...

  • Regular
  • Plan Premium Country Canada Device Windows Desktop     My Question or Issue Looking to see why the functionality of clicking on the album art of the current playing song is no long...
  • Mihail
  • Spotify Legend
  • 715 Views
  • 5 replies
  • 1 likes
  • 715 Views
  • 5 replies
  • 1 likes

Superuser Contribution No puedo ver "Mis Canciones".

PlanPremiumCountryPerúOperating SystemWindows 10 My Question or IssueBuenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" teniendo casi 4500 músicas guardadas. ...

  • Casual Listener
  • Plan Premium Country Perú Operating System Windows 10   My Question or Issue Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni repro...
  • Mihail
  • Spotify Legend
  • 1671 Views
  • 2 replies
  • 0 likes
  • 1671 Views
  • 2 replies
  • 0 likes

[Firefox] Black screen when opening https://open.spotify.com/ as logged in user

PlanPremiumCountryRussiaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I go to https://open.spotify.com/ as logged user I see only black screen and nothing else. Its works fine if I log out or in chrome browser.

  • Visitor
  • Plan Premium Country Russia Device Desktop Operating System Windows 10   My Question or Issue When I go to https://open.spotify.com/ as logged user I see only black screen and nothing ...
  • Sebasty
  • Community Legend
  • 1798 Views
  • 1 replies
  • 1 likes
  • 1798 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't play any music

PlanFreeCountryPoland Operating SystemWin 10 I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom and music is not playing. I have had such a problem for a long time. Reinstalling the ...

  • Newbie
  • Plan Free Country Poland   Operating System Win 10   I have problem with spotify app on Pc with win 10. After click any music on playlis,t playlist goes from top to bottom...
  • Ivan
  • Spotify Legend
  • 352 Views
  • 1 replies
  • 2 likes
  • 352 Views
  • 1 replies
  • 2 likes

Superuser Contribution how to fix black screen

PlanfreeCountry czech republicDevicedesktop pcOperating Systemwindows 7 ultimate My Question or Issue i keep getting a black screen, the only thing i can do is log out

  • Regular
  •   Plan free Country  czech republic Device desktop pc Operating System windows 7 ultimate   My Question or Issue  i keep getting a black screen, the only thing i can do...
  • Elicia71
  • Newbie
  • 10555 Views
  • 12 replies
  • 1 likes
  • 10555 Views
  • 12 replies
  • 1 likes

Error Code 04 making Desktop use impossible

PlanPremiumCountryScotlandDeviceDesktop ComputerOperating SystemWindows 10 Home My Question or IssueSpotify application in windows 10 constantly disconnects giving error code 04. It starts up and shows blank pages then spits out "this page is not ava...

  • Casual Listener
  • Plan Premium Country Scotland Device Desktop Computer Operating System Windows 10 Home   My Question or Issue Spotify application in windows 10 constantly disconnects giving error code...
  • HaloZen
  • Casual Listener
  • 474 Views
  • 2 replies
  • 1 likes
  • 474 Views
  • 2 replies
  • 1 likes

Favorite songs pop up window

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueA few days ago i got a pop up window that let me select a few favorite songs, i clicked that i wanted to do it later but now i cant seem to find it, is there anyone that c...

  • Newbie
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue A few days ago i got a pop up window that let me select a few favorite songs, i clicked that i ...
  • Sebasty
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify skipping all songs

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't play that now" error. I've tried to restart app/pc. I've reinstalled my audi...

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Spotify is skipping all songs in playlists. If I try to play one song I have an "Spotify can't ...
  • Alex
  • Spotify Legend
  • 8988 Views
  • 21 replies
  • 1 likes
  • 8988 Views
  • 21 replies
  • 1 likes

Superuser Contribution Spotify won't play music; skips around in playlist

PlanPremiumCountryUSDevicePC (custom)Operating SystemWindows 10 My Question or IssueSpotify will no longer play music through my Logitech speakers. Everything worked fine until a few days ago. When I try to play a song in a playlist, the songs skip a...

  • Visitor
  • Plan Premium Country US Device PC (custom) Operating System Windows 10   My Question or Issue Spotify will no longer play music through my Logitech speakers. Everything worked fine unt...
  • Elena
  • Moderator
  • 713 Views
  • 3 replies
  • 2 likes
  • 713 Views
  • 3 replies
  • 2 likes