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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83922 Views

40 replies

68 likes

  • 83922 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795917 Views

505 replies

64 likes

  • 795917 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24008 Views

25 replies

7 likes

  • 24008 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Superuser Contribution Microsoft App Force Closing Itself

PlanStudent PremiumCountryUSADeviceLenovo Yoga C640Operating SystemWindows 10 My Question or IssueMy App keeps force closing itself, and I don't know how to make it stop. I have a US Student Premium account, and have had my Spotify Account since like...

Casual Listener

Plan Student Premium Country USA Device Lenovo Yoga C640 Operating System Windows 10   My Question or Issue My App keeps force closing itself, and I don't know how to make it stop.&nbs...

Jeremy

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop] Artist "About" page photo scroll buttons not working

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Version1.1.48.625.g1c87c7f7 My Question or IssueWhenever you go into the Artist's About page and enlarge one picture (by clicking on it), the previous and next buttons don't seem to change t...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10 Version 1.1.48.625.g1c87c7f7   My Question or Issue Whenever you go into the Artist's About page and enlarge one p...

AdamDamon

Community Legend

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Very annoying UI window control bug

DevicePCOperating SystemWindows 10 ProI've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that section and starts to cover other parts of the application entirel...

Regular

Device PC Operating System Windows 10 Pro I've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that sec...

dinomight

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't want Turkish Music on my Browse tab

For a few weeks there are only Turkish Playlists,Turkish New Artsist etc. in my browse, overview, charts, new releases. I'm from Turkey but I don't want them entirely, I think its made because of my location but how could I disable Turkish stuff and ...

Casual Listener

For a few weeks there are only Turkish Playlists,Turkish New Artsist etc. in my browse, overview, charts, new releases.  I'm from Turkey but I don't want  them entirely, I think its made be...

lzfan

Visitor

2097 Views

8 replies

1 likes

  • 2097 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop] Album art of current song disappeared on desktop player

So the most recent update jacked with a lot of key features. Among them was the album art display (and sizing) that was available for whatever song you were currently playing. See image for what's missing. These little functionality grabs are like sl...

Gig Goer

So the most recent update jacked with a lot of key features.  Among them was the album art display (and sizing) that was available for whatever song you were currently playing.   See imag...

robert_joy

Gig Goer

1886 Views

2 replies

0 likes

Desktop
  • 1886 Views
  • 2 replies
  • 0 likes

[Desktop][Connect] Do not remote pause when sleeping

Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. Problem is that the Spotify desktop client sends a p...

Newbie

Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. P...

330 Views

0 replies

0 likes

Connect
Desktop
  • 330 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows app won't play to speaker, but webplayer will

I had been using the Spotify app on my computer without issue, but suddenly it won't connect to my Sonos speaker. It will only play through the cheesy laptop speakers. My android app connects to the speaker just fine, but then I am unable to control ...

Gig Goer

I had been using the Spotify app on my computer without issue, but suddenly it won't connect to my Sonos speaker. It will only play through the cheesy laptop speakers. My android app connects to the ...

Novy

Moderator

1522 Views

3 replies

0 likes

windows app
  • 1522 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is everything on my account not working

PlanFreeDevice: pc desktopOperating system Windows 10 My Question or IssueEverything just doesnt work. I can't search up anything I can't play anything. All official spotify created playlist are just empty.can someone plz help me. I already tried rei...

Casual Listener

  Plan Free Device: pc desktop Operating system Windows 10   My Question or Issue Everything just doesnt work. I can't search up anything I can't play anything. All official spotify ...

Ver

Spotify Legend

2697 Views

5 replies

0 likes

Account
Free
  • 2697 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trap music getting in release radar with wrong Tag!

PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDear Spotify how many years will it take to get a proper tag on my artist i actually want to listen on my ...

Visitor

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Dear Spotify how many years w...

user-removed

Not applicable

1543 Views

4 replies

0 likes

  • 1543 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue changes when filtering unplayed podcasts

PlanPremiumCountryNetherlands DevicePCOperating SystemWindows 10 My Question or IssueWhen I filter the unplayed episodes of a podcast, it automatically puts them on my active queue. I would like to just browse my podcasts, to see if there is anything...

Newbie

Plan Premium Country Netherlands   Device PC Operating System Windows 10   My Question or Issue When I filter the unplayed episodes of a podcast, it automatically puts them on my...

Mihail

Spotify Legend

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song restarts randomly on Spotify connect

When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable 5 ms response time. Open Spotify on PC Windows 10 2...

Visitor

When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable ...

Jeremy

Spotify Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

ASCII characters in playlist descriptions

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I click on the playlist description it displays lots of ASCII codes that put it over the character limit. I can exit out without having to change anything, but if I...

Casual Listener

Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue When I click on the playlist description it displays lots of ASCII codes that put it over the...

1288 Views

0 replies

1 likes

  • 1288 Views
  • 0 replies
  • 1 likes

Can no longer create radio stations

Plan:Family PremiumCountry:AustraliaOperating System:Windows 10 1809 October 2018 Update/ Spotify App from Microsoft StoreIssue:There is no 'Create New Station +' button in the Radio category in the desktop app. Furthermore, creating a playlist based...

Newbie

Plan: Family Premium Country: Australia Operating System: Windows 10 1809 October 2018 Update/ Spotify App from Microsoft Store Issue: There is no 'Create New Station +' button in the Radio ca...

moderndrummer44

Casual Listener

18367 Views

54 replies

37 likes

Radio
Windows 10 October update
  • 18367 Views
  • 54 replies
  • 37 likes

Superuser Contribution Spotify shows as Discord status when listening on mobile but not on desktop

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueWhen i'm listening to music on my phone it shows as a Discord status but when i'm listening to music on my computer it shows nothing, not to mention that i can't find my...

Visitor

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue When i'm listening to music on my phone it shows as a Discord status but when i'm listening...

Alex

Spotify Legend

1845 Views

1 replies

0 likes

  • 1845 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution to move the songs does not scroll up, but if it works to go down in a playlist

PlanFreeCountryEcuadorDevicePCOperating SystemWindows 7 My Question or IssueTo move the songs it does not move up, but it does work to move down in a playlistin the video you can see what I mean

Visitor

Plan Free Country Ecuador Device PC Operating System Windows 7   My Question or Issue To move the songs it does not move up, but it does work to move down in a playlist in the video y...

Jeremy

Spotify Legend

1762 Views

10 replies

1 likes

  • 1762 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify won't play any music with my DAC plugged in

I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play sounds just fine. I've already tried reinstalling th...

Visitor

I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play s...

Jeremy

Spotify Legend

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Going from playlist to album makes the desktop app stop playing anything at all

PlanPremiumCountryUnited StatesOperating SystemWindows 10 On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually twice, I'll start playing an album while a playlist of mine is already...

Visitor

Plan Premium Country United States Operating System Windows 10   On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually ...

Jeremy

Spotify Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 app doesn't load, can't repair or uninstall

Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction... Ever since my Spotify desktop app was "updated"...

Newbie

Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction...

Jeremy

Spotify Legend

733 Views

1 replies

1 likes

  • 733 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not ordered by track

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueHello,On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now when ordering local files by album, the track order is not respected, so local...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue Hello, On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now ...

caquisse

Gig Goer

1712 Views

4 replies

3 likes

  • 1712 Views
  • 4 replies
  • 3 likes

Superuser Contribution Local files total tracks/total duration not shown anymore

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueOn Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files along with the total duration is not shown anymore, which is really annoying ...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue On Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files a...

caquisse

Gig Goer

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes