Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81252 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777308 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18379 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. Problem is that the Spotify desktop client sends a p...
Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. P...
323 Views
0 replies
0 likes
I had been using the Spotify app on my computer without issue, but suddenly it won't connect to my Sonos speaker. It will only play through the cheesy laptop speakers. My android app connects to the speaker just fine, but then I am unable to control ...
I had been using the Spotify app on my computer without issue, but suddenly it won't connect to my Sonos speaker. It will only play through the cheesy laptop speakers. My android app connects to the ...
Moderator
1505 Views
3 replies
0 likes
PlanFreeDevice: pc desktopOperating system Windows 10 My Question or IssueEverything just doesnt work. I can't search up anything I can't play anything. All official spotify created playlist are just empty.can someone plz help me. I already tried rei...
Plan Free Device: pc desktop Operating system Windows 10 My Question or Issue Everything just doesnt work. I can't search up anything I can't play anything. All official spotify ...
Spotify Legend
2675 Views
5 replies
0 likes
PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDear Spotify how many years will it take to get a proper tag on my artist i actually want to listen on my ...
Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Dear Spotify how many years w...
Not applicable
1529 Views
4 replies
0 likes
PlanPremiumCountryNetherlands DevicePCOperating SystemWindows 10 My Question or IssueWhen I filter the unplayed episodes of a podcast, it automatically puts them on my active queue. I would like to just browse my podcasts, to see if there is anything...
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I filter the unplayed episodes of a podcast, it automatically puts them on my...
Spotify Legend
897 Views
1 replies
0 likes
When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable 5 ms response time. Open Spotify on PC Windows 10 2...
When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable ...
Spotify Legend
743 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I click on the playlist description it displays lots of ASCII codes that put it over the character limit. I can exit out without having to change anything, but if I...
Plan Free Country USA Device Desktop PC Operating System Windows 10 My Question or Issue When I click on the playlist description it displays lots of ASCII codes that put it over the...
1265 Views
0 replies
1 likes
Plan:Family PremiumCountry:AustraliaOperating System:Windows 10 1809 October 2018 Update/ Spotify App from Microsoft StoreIssue:There is no 'Create New Station +' button in the Radio category in the desktop app. Furthermore, creating a playlist based...
Plan: Family Premium Country: Australia Operating System: Windows 10 1809 October 2018 Update/ Spotify App from Microsoft Store Issue: There is no 'Create New Station +' button in the Radio ca...
Casual Listener
18122 Views
54 replies
37 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueWhen i'm listening to music on my phone it shows as a Discord status but when i'm listening to music on my computer it shows nothing, not to mention that i can't find my...
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue When i'm listening to music on my phone it shows as a Discord status but when i'm listening...
Spotify Legend
1819 Views
1 replies
0 likes
PlanFreeCountryEcuadorDevicePCOperating SystemWindows 7 My Question or IssueTo move the songs it does not move up, but it does work to move down in a playlistin the video you can see what I mean
Plan Free Country Ecuador Device PC Operating System Windows 7 My Question or Issue To move the songs it does not move up, but it does work to move down in a playlist in the video y...
Spotify Legend
1710 Views
10 replies
1 likes
I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play sounds just fine. I've already tried reinstalling th...
I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play s...
Spotify Legend
1106 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemWindows 10 On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually twice, I'll start playing an album while a playlist of mine is already...
Plan Premium Country United States Operating System Windows 10 On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually ...
Spotify Legend
363 Views
1 replies
0 likes
Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction... Ever since my Spotify desktop app was "updated"...
Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction...
Spotify Legend
721 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueHello,On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now when ordering local files by album, the track order is not respected, so local...
Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2 My Question or Issue Hello, On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now ...
Gig Goer
1678 Views
4 replies
3 likes
PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueOn Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files along with the total duration is not shown anymore, which is really annoying ...
Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2 My Question or Issue On Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files a...
Gig Goer
488 Views
2 replies
0 likes
PlanFreeCountryPoland Device Operating SystemWindows 10 My Question or IssueOn spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.
Plan Free Country Poland Device Operating System Windows 10 My Question or Issue On spotify i get my language ads, but sometimes i get some Ad about cream in spa...
Moderator
834 Views
3 replies
0 likes
Plan UnlimitedFree/PremiumCountry UKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been getting the message in the header about every 50-60 tracks...
Plan Unlimited Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Moderator
651 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 7 My Question or IssueFor about a week now every time I would use the desktop Spotify's search bar it would take an unbearable time to load up the results. Before that it used to giv...
Plan Premium Country United States Device Windows Operating System Windows 7 My Question or Issue For about a week now every time I would use the desktop Spotify's search bar it woul...
Casual Listener
4114 Views
7 replies
4 likes
DeviceSurface BookOperating SystemWindows 10,etc. My Question or IssueI start a playlist in the desktop app, but after a short period it stops playing there, and tells me it's playing in the web app instead even though it is not open or available. It...
Device Surface Book Operating System Windows 10,etc. My Question or Issue I start a playlist in the desktop app, but after a short period it stops playing there, and tells me it'...
Spotify Legend
564 Views
1 replies
0 likes
PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...
Plan Premium Country Israel Operating System Windows 10 My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...
Moderator
1605 Views
3 replies
1 likes
