Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9120 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
764 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1816 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...
My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...
Regular
5888 Views
8 replies
3 likes
PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...
Plan Premium Country USA Device Surface Book 2 Operating System Windows 10 My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...
Casual Listener
2702 Views
7 replies
8 likes
PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify keeps going "offline" "Error Code 4" on my desktop and says it will reconnect when...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify k...
Spotify Legend
2014 Views
5 replies
2 likes
Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...
Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...
Spotify Legend
731 Views
1 replies
0 likes
What happened to open.spotify?I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this new design!
What happened to open.spotify? I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this ne...
Spotify Legend
460 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI haven't see any playlists in workout c...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Spotify Legend
744 Views
3 replies
0 likes
PlanPremiumOperating SystemWindows 10,etc Question or IssueI would like to move the place for offline and cache, but I don't have that option under advanced settings. I just reinstalled spotify after resetting my computer. where can I find that setti...
Plan Premium Operating System Windows 10,etc Question or Issue I would like to move the place for offline and cache, but I don't have that option under advanced settings. I j...
Spotify Legend
800 Views
1 replies
0 likes
Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plugged in via ethernet) and other devices. When I try to re...
Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plug...
420 Views
0 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueYesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at the bottom of the playlist with suggestions of similar artists and ...
Plan Premium Operating System Windows 10 My Question or Issue Yesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at...
Spotify Legend
757 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceSpotify for WindowsOperating SystemWindows 10 My Question or IssueWhen playing the app in Windows 10 (Both on Desktop and on my Surface Tablet) it plays fine til it hits commercials then every couple days when a comm...
Plan Free Country United States Device Spotify for Windows Operating System Windows 10 My Question or Issue When playing the app in Windows 10 (Both on Desktop and on my Surface Tabl...
Spotify Legend
622 Views
1 replies
0 likes
PlanPremium DuoCountryUK DevicePCOperating SystemWindows 10 My Question or IssueHi there, Not all of my local files show in spotify.I have attatched screenshots showing the problem.I have tried:- removing and re-adding the local folder- removing the ...
Plan Premium Duo Country UK Device PC Operating System Windows 10 My Question or Issue Hi there, Not all of my local files show in spotify. I have attatched...
Spotify Legend
520 Views
1 replies
0 likes
Hello, I've encountered a very simple and annoying problem with Spotify windows app. When show friends activity is enabled the arrow with the drop-down menu is accessible, but when you disable friend activity it automatically disappears. This does no...
Hello, I've encountered a very simple and annoying problem with Spotify windows app. When show friends activity is enabled the arrow with the drop-down menu is accessible, but when you disable friend...
Spotify Legend
665 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo 730 Operating SystemWindows 10 64bithttps://support.spotify.com/us/article/view-lyrics/I have tried getting lyric to work on both desktop and phone but neither work！Absolute debacle!Below, I have attached s...
Plan Premium Country United States Device Lenovo 730 Operating System Windows 10 64bit https://support.spotify.com/us/article/view-lyrics/ I have tried getting lyric to work on both de...
Spotify Legend
556 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceLaptopOperating SystemWindows 10 My Question or IssueI have noted a very high CPU usage from watching podcast videos on the Spotify desktop app. When listening to music the CPU usage is around 1%, while watching a video ...
Plan Premium Country Sweden Device Laptop Operating System Windows 10 My Question or Issue I have noted a very high CPU usage from watching podcast videos on the Spotify desktop app....
Spotify Legend
1587 Views
3 replies
3 likes
I can't find the option for change the folder of the downloads playlist. PlanPremiumCountrySpain Device Operating SystemWindows 10 My Question or IssueHow Can I Change and locate the folder of the downloads?
I can't find the option for change the folder of the downloads playlist. Plan Premium Country Spain Device Operating System Windows 10 My Question or Issue How ...
Casual Listener
1344 Views
4 replies
0 likes
I don't understand why there isn't one. Really.. the app on my phone has it? but not my pc?
I don't understand why there isn't one. Really.. the app on my phone has it? but not my pc?
Music Fan
931 Views
2 replies
9 likes
PlanFree/PremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueDoes anyone know any command prompt commands for the Windows 10 desktop app? I'm writing a python script to control spotify through command prompt, but the only co...
Plan Free/Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Does anyone know any command prompt commands for the Windows 10 desktop app? I'm writin...
Spotify Legend
3498 Views
1 replies
0 likes
everytime i open up spotify on my pc it is very slow to open it took me over 5mins.. after 5 mins i can allowed to play some music about 7 time then it frezzing up i have to closed it every time... so annoying.....
everytime i open up spotify on my pc it is very slow to open it took me over 5mins.. after 5 mins i can allowed to play some music about 7 time then it frezzing up i have to closed it every tim...
Spotify Legend
499 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSkipping songs changes the playlist to another even with repeat on while rewinding keeps playing songs from that playlist i had originally selectedhttps://youtu.be/mPeWNmlLNac...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Skipping songs changes the playlist to another even with repeat on while rewinding keeps pl...
Spotify Legend
970 Views
1 replies
0 likes
I am no longer able to use the play button on my playlist folders. The button is present but pressing it does nothing. Playing from an individual playlist within the folder works fine though. Is this normal? I recall being able to play the folder its...
I am no longer able to use the play button on my playlist folders. The button is present but pressing it does nothing. Playing from an individual playlist within the folder works fine though. Is this...
Moderator
600 Views
1 replies
1 likes
