Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83913 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795832 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23973 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryPoland Device Operating SystemWindows 10 My Question or IssueOn spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.
Plan Free Country Poland Device Operating System Windows 10 My Question or Issue On spotify i get my language ads, but sometimes i get some Ad about cream in spa...
Moderator
838 Views
3 replies
0 likes
Plan UnlimitedFree/PremiumCountry UKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been getting the message in the header about every 50-60 tracks...
Plan Unlimited Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Moderator
658 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 7 My Question or IssueFor about a week now every time I would use the desktop Spotify's search bar it would take an unbearable time to load up the results. Before that it used to giv...
Plan Premium Country United States Device Windows Operating System Windows 7 My Question or Issue For about a week now every time I would use the desktop Spotify's search bar it woul...
Casual Listener
4141 Views
7 replies
4 likes
DeviceSurface BookOperating SystemWindows 10,etc. My Question or IssueI start a playlist in the desktop app, but after a short period it stops playing there, and tells me it's playing in the web app instead even though it is not open or available. It...
Device Surface Book Operating System Windows 10,etc. My Question or Issue I start a playlist in the desktop app, but after a short period it stops playing there, and tells me it'...
Spotify Legend
580 Views
1 replies
0 likes
PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...
Plan Premium Country Israel Operating System Windows 10 My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...
Moderator
1613 Views
3 replies
1 likes
PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or Issue Hi. Before the last updates I could play the Daily Mix and, after the list was played, new songs were added and the new list with new items was shown but now I can´t. If I...
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hi. Before the last updates I could play the Daily Mix and, after the list was played, n...
Moderator
940 Views
1 replies
0 likes
is there a equalizer in spotify pc
is there a equalizer in spotify pc
Moderator
691 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify windows 10 desktop app does not get muted when I play a youtube video on chrome. How can I activate this feature? Attached are some Sound Settings I use. Tha...
Plan Premium Country Germany Device Desktop Operating System Windows 10 My Question or Issue Spotify windows 10 desktop app does not get muted when I play a youtube video on chrome. ...
Casual Listener
1114 Views
2 replies
0 likes
This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're being handled) isn't working... even with the applicati...
This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're bein...
Spotify Legend
424 Views
1 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueThe previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes the SSD, which would greatly decrease the life expectancy since I am ...
Plan Premium Operating System Windows 10 My Question or Issue The previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes...
Spotify Legend
440 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceVariousOperating SystemVarious My Question or IssueHave 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to change the playback device in the desktop app one of the dots seems unavailable. ...
Plan Premium Country Ireland Device Various Operating System Various My Question or Issue Have 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to chang...
Roadie
802 Views
6 replies
0 likes
i would really rather not have half of my home screen taken up by podcasts.
i would really rather not have half of my home screen taken up by podcasts.
Spotify Legend
311 Views
1 replies
1 likes
PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows My Question or IssueHi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Classic to listen to my music and podcasts. I have never owned a smart phone nor...
Plan Premium Country Australia Device Desktop Operating System Windows My Question or Issue Hi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Clas...
Spotify Legend
861 Views
4 replies
1 likes
Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...
Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the ...
Spotify Legend
2905 Views
5 replies
4 likes
Operating SystemWindows 10 For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q is 2:26 long when viewed from a playlist and when you actually play it, it shows up as 2:25. Maybe the playlist view and...
Operating System Windows 10 For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q is 2:26 long when viewed from a playlist and...
Casual Listener
1223 Views
3 replies
1 likes
PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAnytime I click on the play button the song doesn't start and Spotify attempts to play the next song in the playlist, then fails and pauses at 0:00 with an error messa...
Plan Premium Country US Device Desktop PC Operating System Windows 10 My Question or Issue Anytime I click on the play button the song doesn't start and Spotify attempts to play the ...
Moderator
451 Views
1 replies
0 likes
PlanFreeCountry DeviceDesktopOperating System(Windows 10) My Question or IssueSlide forward button (">") slides back and slide back button ("<") slides back in any Artist's Image Gallery
Plan Free Country Device Desktop Operating System (Windows 10) My Question or Issue Slide forward button (">") slides back and slide back button ("<") slides back in any...
Spotify Legend
609 Views
1 replies
0 likes
PlanPremium (but not for long at this rate)CountryFranceDeviceDesktop PCOperating SystemWindows 10 (version 20H2) My Question or IssueI've a problem with local files (again). So a few weeks ago local files couldn't be detected, now I update the app t...
Plan Premium (but not for long at this rate) Country France Device Desktop PC Operating System Windows 10 (version 20H2) My Question or Issue I've a problem with local files (again)....
Spotify Legend
1070 Views
3 replies
2 likes
PlanPremiumCountryNorway DeviceWorkstationOperating SystemWindows 10My Question or IssueWhen you are in the bio too the artist and clik on the pictures to open the gallery, the navigating arrow witch is suppose to send you to the next picture is link...
Plan Premium Country Norway Device Workstation Operating System Windows 10 My Question or Issue When you are in the bio too the artist and clik on the pictures to open the gallery, t...
Spotify Legend
456 Views
1 replies
0 likes
PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueOnce I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Play, "P" continues. If I click on the first (or any) song in "A" and click Pla...
Plan Free Country Spain Device PC Operating System Windows 10 My Question or Issue Once I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Pla...
Spotify Legend
1847 Views
6 replies
0 likes
