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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Windows 10 Desktop App Not Working

Plan: PremiumCountry: US Device: Dell XPS 9560 Operating System: Windows 10 My Question or Issue:My Spotify Windows 10 Desktop app will not play any music. It either displays an error message saying that "Spotify can't play this right now. If you hav...

  • Newbie
  • Plan: Premium Country: US   Device: Dell XPS 9560  Operating System: Windows 10   My Question or Issue: My Spotify Windows 10 Desktop app will not play any music. It e...
  • OneByBoo
  • Community Legend
  • 4868 Views
  • 1 replies
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  • desktop app
  • 4868 Views
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Problemas con el sonido en Windows, Plan Familiar

PlanPremiumCountryArgentina DeviceNotebook Lenovo Ideapad 320Operating SystemWindows 10 64 bits My Question or IssueDesde hace mucho me viene pasando que, inclusive habiendo reinstalado la aplicación para Windows, cuando escucho música en la aplicaci...

  • Visitor
  • Plan Premium Country Argentina   Device Notebook Lenovo Ideapad 320 Operating System Windows 10 64 bits   My Question or Issue Desde hace mucho me viene pasando que, inclusive ha...
  • OneByBoo
  • Community Legend
  • 220 Views
  • 1 replies
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  • 220 Views
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recently played sync. on all devices

Hi,i need the "recently played" section on all devices syncronized.When i´m hearing a song on my smartphone it wouldn´t show up on my desktop app. The same issue is in the other direction.E.g. I want the Music that i heared in the morning on smartpho...

  • Visitor
  • Hi, i need the "recently played" section on all devices syncronized. When i´m hearing a song on my smartphone it wouldn´t show up on my desktop app. The same issue is in the other direction. E.g. ...
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  • 188 Views
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Only queue up Songs according to your Filter in your playlist

PlanPremiumDeviceDesktopOperating SystemWindows 7 Professional 64bit My Question or IssueI remember in the past whenever I filtered my Playlist with for example the singer or the band and then play a song filtered by that, spotify would then only que...

  • Regular
  • Plan Premium Device Desktop Operating System Windows 7 Professional 64bit   My Question or Issue I remember in the past whenever I filtered my Playlist with for example the singer or t...
  • AeroZ
  • Composer
  • 250 Views
  • 1 replies
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  • 250 Views
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Solved!! Crossfade on desktop app doesn't work

PlanPremiumCountryEstonia DeviceLenovo thinkpadOperating SystemWindows 10 So basically i've used the crossfade feature on my phone for months now and everything works perfectly but now i downloaded the spotify app for my computer and although i have ...

  • Visitor
  • Plan Premium Country Estonia   Device Lenovo thinkpad Operating System Windows 10   So basically i've used the crossfade feature on my phone for months now and everything works pe...
  • AeroZ
  • Composer
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
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google home

HelloPlanPremium - familyCountry Belgium Devicegoogle Home - WindowsOperating SystemWindows 10 My Question or IssueWhen i try yo play a song on my google home, the App for windows don't detect the google Home. The application detect proprely my andro...

  • Casual Listener
  • Hello Plan Premium - family Country Belgium   Device google Home - Windows Operating System Windows 10   My Question or Issue When i try yo play a song on my google home, the App...
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  • 95 Views
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Liked songs disappeared from the past 1.5 years.

PlanPremiumCountryCanadaDevicePixel 2XL, Windows Desktop AppOperating SystemAndroid Oreo, Windows 10 My Question or IssueYesterday I was listening to my liked songs in chronological order.I realized I had 4k+ songs liked because one time I just liked...

  • Visitor
  • Plan Premium Country Canada Device Pixel 2XL, Windows Desktop App Operating System Android Oreo, Windows 10   My Question or Issue Yesterday I was listening to my liked songs in chrono...
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  • 129 Views
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[Desktop][Other] Can't install, and can't uninstall to fix problem

Spotify would not open, so I tried to re-install the app on PC. Would not install because I already had the app. Tried to un-install, but was not showing up in my control panel/programs list. So tried to uninstall from start menu. That wouldn't work....

  • Casual Listener
  • Spotify would not open, so I tried to re-install the app on PC.  Would not install because I already had the app.  Tried to un-install, but was not showing up in my control panel/programs l...
  • 171 Views
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  • Desktop
    Other
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Why does Spotify suck so much with loading and start-up times?

PlanPremiumCountryThe NetherlandsDeviceSony Experia XZ1, HP Laptop, Ipad Air2Operating SystemAndroid, Windows 9) My Question or IssueOn all my devices Spotify is loading slow, sometimes it takes minutes to be able to start searching or even playing a...

  • Regular
  • Plan Premium Country The Netherlands Device Sony Experia XZ1, HP Laptop, Ipad Air2 Operating System Android, Windows 9)   My Question or Issue On all my devices Spotify is loading slow...
  • 192 Views
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  • 192 Views
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I can’t find any songs in Spotify

PlanFreeCountryTaiwanDevicePCOperating SystemWindows 7 My Question or IssueSpotify suddenly can‘t play and all of playlist are empty

  • Casual Listener
  • Plan Free Country Taiwan Device PC Operating System Windows 7   My Question or Issue Spotify suddenly can‘t play and  all of playlist are empty
  • XiaoLuo
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
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I can´t access songs of a list if I not listen to the previous one

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueSpotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see the next ones ¿wth?Version: 1.1.20.510.g7d28aaaa

  • Visitor
  • Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Spotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see...
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  • lists
    updates
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Superuser Contribution Spotify freezing with ADS

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

  • Newbie
  • Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music
  • Petya
  • Community Legend
  • 3983 Views
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  • 3983 Views
  • 11 replies
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Superuser Contribution The Never Truly Fixed Spotify Crash Ads

Spotify: Windows 10 64 bit, Free version Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to the point where I'm willing to make an account on here and com...

  • Newbie
  • Spotify: Windows 10 64 bit, Free version   Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to th...
  • Petya
  • Community Legend
  • 535 Views
  • 1 replies
  • 1 likes
  • 535 Views
  • 1 replies
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Superuser Contribution Spotify crashes when ads are due

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doesn't let me go back to the song but tells me the song will play after the ad...

  • Visitor
  • Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue Sometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doe...
  • Petya
  • Community Legend
  • 656 Views
  • 4 replies
  • 3 likes
  • 656 Views
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Solved!! Broken Fn+Play/Pause; Back/Skip/Vol works; NO CHROME

Plan PremiumCountry USDevice DesktopOperating System Windows 10My Question or IssueI've had the issue of Chrome & Windows Media hijacking my buttons.This time I can't find the source of my broken button. The Back/Skip & Volume still work properly. I'...

  • Regular
  • Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I've had the issue of Chrome & Windows Media hijacking my buttons. This time I ca...
  • Deovera
  • Regular
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
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Screen flicker

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueMy issue is that the screen starts to flicker when i use spotify web browser and/or download spotify onto my computer. I need to use alt + F4 to exit the opened wind...

  • Visitor
  • Plan Free/Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue My issue is that the screen starts to flicker when i use spotify web browser and/or ...
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  • 155 Views
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List of long term bugs

Regular Spotify program on Win10, not from the store. These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed to a bugged state. Clicking on the album cover in the bottom...

  • Regular
  • Regular Spotify program on Win10, not from the store.   These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed ...
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Listen along on discord 45 seconds infront

PlanPremiumCountryAustralia/MelbourneOperating SystemWindows 10 My Question or IssueWhen i listen along with my friends on spotify i'm always 45 seconds infront and then once my song ends i have to wait until it finishes on the owners end then once t...

  • Visitor
  • Plan Premium Country Australia/Melbourne Operating System Windows 10   My Question or Issue When i listen along with my friends on spotify i'm always 45 seconds infront and then once my ...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
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mirc and spotify

Hello, Does anyone know if there is a script I can use to announce what I hear on mIRC?

  • Visitor
  • Hello,   Does anyone know if there is a script I can use to announce what I hear on mIRC?
  • 215 Views
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  • 215 Views
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Why doesn't Spotify have basic features every other music player has?

Operating System(Windows 10) My Question or IssueYou're kidding me. No global hotkeys? No equalizer? No importing local music into your album library? No skins/customization? I just came from MusicBee which is free and open source and has all these f...

  • Newbie
  • Operating System (Windows 10)   My Question or Issue You're kidding me. No global hotkeys? No equalizer? No importing local music into your album library? No skins/customization? I just came...
  • 238 Views
  • 0 replies
  • 2 likes
  • 238 Views
  • 0 replies
  • 2 likes