Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11496 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1301 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3180 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have searched for help on Spotify and it just redirects ...
Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have ...
Spotify Legend
607 Views
1 replies
0 likes
PlanPremiumCountryCzechiaDeviceDELL XPS 13 9370Operating SystemWindows 10 My Question or IssueWhenever I say "Hey Cortana, play music", she just brings Spotify window to focus and the playback stops if it was playing before, or simply doesn't start p...
Plan Premium Country Czechia Device DELL XPS 13 9370 Operating System Windows 10 My Question or Issue Whenever I say "Hey Cortana, play music", she just brings Spotify window to focu...
Spotify Legend
631 Views
1 replies
0 likes
I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work.Sometimes I can see the the newly added artists in the library section, but when I restart spotify,...
I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work. Sometimes I can see the the newly added artist...
Spotify Legend
766 Views
3 replies
0 likes
Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different advertisements which are separate Spotify files.. I s...
Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different ad...
Gig Goer
1639 Views
2 replies
1 likes
My Question or IssuePlease since I got this new update 1.1.51.380 I have this issue where I got theOoops can't load page and the social bar not showing + my name and pic not showing replaced by Spotify ID e.g. :8wzaksc6dwdxsfd So I have to log out an...
My Question or Issue Please since I got this new update 1.1.51.380 I have this issue where I got the Ooops can't load page and the social bar not showing + my name and pic not showi...
Spotify Legend
792 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceHP laptop Operating SystemWindows 10 My Question or IssueI keep finding this unnecessary Division section that comes over the Playlist that I play on the Web Player, I opened the player on both Google Chrome and Brave Browse...
Plan Free Country India Device HP laptop Operating System Windows 10 My Question or Issue I keep finding this unnecessary Division section that comes over the Playlist that I p...
Spotify Legend
765 Views
1 replies
0 likes
PLANFREECOUNTRYINDIAOPERATING SYSTEMWINDOWS 10 64 BIT PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHINGI AM REALLY SAD I TRIED ALL THE THINGS INCLUDING1. REINSTALLING LATEST VERSION2.LOG OUT AND LOG IN3.TRIED INSTALLING FRROM OFFLINE I...
PLAN FREE COUNTRY INDIA OPERATING SYSTEM WINDOWS 10 64 BIT PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHING I AM REALLY SAD I TRIED ALL THE THINGS INCLUDING 1. REI...
301 Views
0 replies
0 likes
PlanPremiumCountryDEDeviceDesktopOperating SystemWindows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then mutes itself and can't be unmuted even if I switch songs. It can only be ...
Plan Premium Country DE Device Desktop Operating System Windows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then...
Newbie
12703 Views
13 replies
7 likes
Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.
Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...
Moderator
425 Views
1 replies
0 likes
how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!
how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...
Spotify Legend
726 Views
1 replies
1 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". I know, that it should add "2" when the same name of playlist is already sav...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue When I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". ...
Music Fan
1343 Views
3 replies
1 likes
PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...
Plan Premium Country France Device Computer Operating System Windows 10 My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...
Spotify Legend
1276 Views
5 replies
0 likes
My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...
My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...
Spotify Legend
502 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...
Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...
Spotify Legend
560 Views
1 replies
0 likes
Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred." Any solutions?Thank youScott
Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or a...
Spotify Legend
519 Views
1 replies
0 likes
My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...
My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...
Regular
5920 Views
8 replies
3 likes
PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...
Plan Premium Country USA Device Surface Book 2 Operating System Windows 10 My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...
Casual Listener
2717 Views
7 replies
8 likes
PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify keeps going "offline" "Error Code 4" on my desktop and says it will reconnect when...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify k...
Spotify Legend
2022 Views
5 replies
2 likes
Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...
Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...
Spotify Legend
739 Views
1 replies
0 likes
What happened to open.spotify?I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this new design!
What happened to open.spotify? I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this ne...
Spotify Legend
462 Views
1 replies
0 likes
