Announcements
We’re aware of some issues with the Support site right now! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23191 Views

10 replies

2 likes

  • 23191 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

904108 Views

540 replies

64 likes

  • 904108 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45009 Views

40 replies

8 likes

  • 45009 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6183 Views

0 replies

4 likes

  • 6183 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

Casual Listener

Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...

CarlosE

Spotify Legend

859 Views

3 replies

2 likes

Desktop
Ongoing Issues
Premium
  • 859 Views
  • 3 replies
  • 2 likes

Superuser Contribution New PC version - Copy and Paste into Playlist at selected position

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueA few months ago my PC version of Spotify App was very kindly updated to the new shiny version.In the old version I could copy a track and paste it into any position in a play...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue A few months ago my PC version of Spotify App was very kindly updated to the new shiny version. In...

CarlosE

Spotify Legend

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist sorted by date always starts with the oldest song

PlanPremiumCountryGermanyDeviceComputerOperating SystemWin 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or IssueFor about a week now, the songs in the playlist have stopped playing in the correct order. I always sort my playlist with the da...

Gig Goer

Plan Premium Country Germany Device Computer Operating System Win 10 18363.719, Spotify 1.1.28.721.g5b5ee660   My Question or Issue For about a week now, the songs in the playlist have...

Ver

Spotify Legend

2896 Views

8 replies

4 likes

  • 2896 Views
  • 8 replies
  • 4 likes

Solved!! Discover Weekly - will not update

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue:   My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstal...

hussotters

Casual Listener

1185 Views

4 replies

0 likes

Discover Weekly
Spotify
Update
  • 1185 Views
  • 4 replies
  • 0 likes

Solved!! Arrow navigation at about gallery doesn't work

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueArrow navigation at about photo gallery doesn't work

Visitor

Plan Free Country Russia Device Desktop PC Operating System Windows 10   My Question or Issue Arrow navigation at about photo gallery doesn't work

goldcd

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

[Desktop] keeps turning off after 5-10 seconds

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes on and on. I have tried to uninstall and reinstall S...

Visitor

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes o...

Billy-J

Spotify Star

455 Views

1 replies

0 likes

Desktop
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution pixel earbuds can't pause play or skip songs on laptop

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I can only change the volume, I can't pause, play or skips songs with my pixel earbuds...

Visitor

Plan Premium Country UK Device HP Laptop Operating System Windows 10   My pixel earbuds work perfectly with spotify on my google pixel phone.   On my laptop there are issues. I c...

Eni

Moderator

1227 Views

1 replies

1 likes

  • 1227 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...

Eni

Moderator

539 Views

1 replies

0 likes

bug
queue
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...

ThisCommunitySucks

Community Legend

645 Views

1 replies

1 likes

  • 645 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

Regular

Operating System Windows 10   My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet.   When I run the Spotify ...

Ver

Spotify Legend

1934 Views

9 replies

2 likes

connect to a device
  • 1934 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

Casual Listener

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...

Eni

Moderator

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

Gig Goer

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...

Novy

Moderator

1785 Views

7 replies

0 likes

  • 1785 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

Regular

Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....

Novy

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

Visitor

Plan Premium Country Germany   Operating System Windows 10 Pro (PC)   My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...

440 Views

0 replies

0 likes

desktop version
local files
  • 440 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

Regular

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...

Xenia

Moderator

3658 Views

1 replies

1 likes

fullscreen button
Windows 10 Application
  • 3658 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lost features and different appearence

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSo one day the entire appearance of my spotify changed. And a lot of features on the tab to the left are gone. For example I don't have the "recently added" tab. I only ha...

Visitor

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue So one day the entire appearance of my spotify changed. And a lot of features on the tab to the...

Novy

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Duplicate Followed-List References Into Multiple Folders

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder or subfolder. But, once that is done, I can't add ...

Roadie

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder...

Novy

Moderator

571 Views

1 replies

0 likes

folder list
Folder Playlist
  • 571 Views
  • 1 replies
  • 0 likes

Desktop design reverted back to old

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueDesign revert out of nowhere. I have had the new design for the longest time and all of the sudden I get reverted back to the old design. Why is there no option for users to o...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Design revert out of nowhere. I have had the new design for the longest time and all of the sudden I get r...

DasPeter

Community Legend

1272 Views

2 replies

1 likes

Deisgn
Desktop
Experience
revert
  • 1272 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Friend feed still not updating for Windows 10

PlanPremium (Family)CountryWales, United Kingdom DevicePCOperating SystemWindows 10 (x64) Spotify Version1.1.37.690.g8f3b16fc (Microsoft Store version) My Question or IssueHey, I've looked around the help boards but I haven't found a solution that ha...

Newbie

Plan Premium (Family) Country Wales, United Kingdom   Device PC Operating System Windows 10 (x64)   Spotify Version 1.1.37.690.g8f3b16fc (Microsoft Store version)   My Que...

helenacapriati

Music Fan

1829 Views

7 replies

4 likes

Friend Activity
Friend Activity Feed
Friend Feed
  • 1829 Views
  • 7 replies
  • 4 likes

Superuser Contribution todas las veces que inico spotify en mi windows 10 aparece el programa en **bleep**

hola tengo este problema desde el año pasado ya y hasta ahora nunca e encontrado una solución, todas las veces que prendo el pc e inicio el spotify me sale en **bleep** y o tengo que esperar 1 hora para que se muestre todo o tengo que abrir y cerrar ...

Visitor

hola tengo este problema desde el año pasado ya y hasta ahora nunca e encontrado una solución, todas las veces que prendo el pc e inicio el spotify me sale en **bleep** y o tengo que esperar 1 hora p...

CarlosE

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes