Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14155 Views

110 replies

52 likes

  • 14155 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1968 Views

15 replies

3 likes

Possible Bug
  • 1968 Views
  • 15 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4933 Views

40 replies

2 likes

  • 4933 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9705 Views

0 replies

4 likes

  • 9705 Views
  • 0 replies
  • 4 likes

Superuser Contribution Follow artist broken

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work.Sometimes I can see the the newly added artists in the library section, but when I restart spotify,...

Visitor

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work. Sometimes I can see the the newly added artist...

Jeremy

Spotify Legend

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Superuser Contribution Joe Rogan video player freezes.. why are there ads on PREMIUM?

Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different advertisements which are separate Spotify files.. I s...

Gig Goer

Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different ad...

Madferret

Gig Goer

1650 Views

2 replies

1 likes

  • 1650 Views
  • 2 replies
  • 1 likes

Superuser Contribution (Desktop) Problem with the new update 1.1.51 Can't load the page

My Question or IssuePlease since I got this new update 1.1.51.380 I have this issue where I got theOoops can't load page and the social bar not showing + my name and pic not showing replaced by Spotify ID e.g. :8wzaksc6dwdxsfd So I have to log out an...

Casual Listener

My Question or Issue Please since I got this new  update 1.1.51.380 I have this issue where I got the Ooops can't load page and the social bar not showing + my name and pic not showi...

Ivan

Spotify Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player] [BUG] How to get rid of this unnecessary section that blocks my Playlist

PlanFreeCountryIndiaDeviceHP laptop Operating SystemWindows 10 My Question or IssueI keep finding this unnecessary Division section that comes over the Playlist that I play on the Web Player, I opened the player on both Google Chrome and Brave Browse...

Visitor

Plan Free Country India Device HP laptop  Operating System Windows 10   My Question or Issue I keep finding this unnecessary Division section that comes over the Playlist that I p...

Ver

Spotify Legend

781 Views

1 replies

0 likes

bug
Desktop
Web Player
  • 781 Views
  • 1 replies
  • 0 likes

[Desktop][Other] THE SONG IS NOT PLAYING

PLANFREECOUNTRYINDIAOPERATING SYSTEMWINDOWS 10 64 BIT PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHINGI AM REALLY SAD I TRIED ALL THE THINGS INCLUDING1. REINSTALLING LATEST VERSION2.LOG OUT AND LOG IN3.TRIED INSTALLING FRROM OFFLINE I...

Visitor

PLAN FREE COUNTRY INDIA OPERATING SYSTEM WINDOWS 10 64 BIT   PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHING I AM REALLY SAD I TRIED ALL THE THINGS INCLUDING 1. REI...

305 Views

0 replies

0 likes

Desktop
Other
  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify switches to a random song

PlanPremiumCountryDEDeviceDesktopOperating SystemWindows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then mutes itself and can't be unmuted even if I switch songs. It can only be ...

Casual Listener

Plan Premium Country DE Device Desktop Operating System Windows 10   Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then...

dfd1717

Newbie

12754 Views

13 replies

7 likes

  • 12754 Views
  • 13 replies
  • 7 likes

Superuser Contribution podcast video so large it's obscuring individual podcast titles

Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.

Casual Listener

  Can not see the list of Joe Rogan podcasts  Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...

Novy

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

Visitor

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...

Ivan

Spotify Legend

731 Views

1 replies

1 likes

  • 731 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving playlist name - always adding "2"

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". I know, that it should add "2" when the same name of playlist is already sav...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue When I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". ...

blakers42

Music Fan

1354 Views

3 replies

1 likes

  • 1354 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

Regular

Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...

Mihail

Spotify Legend

1281 Views

5 replies

0 likes

  • 1281 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

Newbie

My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...

Jeremy

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

Newbie

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...

Mihail

Spotify Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

Music Fan

Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...

Jeremy

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Create similar Playlist" not creating any new playlists

My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...

Regular

My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...

adesida

Regular

5939 Views

8 replies

3 likes

create similar
not creating
similar playlist
  • 5939 Views
  • 8 replies
  • 3 likes

Superuser Contribution [Desktop][Playlists] Clicking on Album Art in a playlist does not work correctly after resorting

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...

Casual Listener

Plan Premium Country USA Device Surface Book 2 Operating System Windows 10   My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...

spenat28

Casual Listener

2733 Views

7 replies

8 likes

  • 2733 Views
  • 7 replies
  • 8 likes

Superuser Contribution Desktop spotify keeps going 'Offline" but wifi constantly on

PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify keeps going "offline" "Error Code 4" on my desktop and says it will reconnect when...

Visitor

Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify k...

Jeremy

Spotify Legend

2029 Views

5 replies

2 likes

  • 2029 Views
  • 5 replies
  • 2 likes

Superuser Contribution Windows10 Store replaces installation

Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...

Newbie

Whenever I run spotify after i.e. system has started, the application looks like this:   And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...

Ivan

Spotify Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution open.spotify not usable anymore

What happened to open.spotify?I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this new design!

Music Fan

What happened to open.spotify? I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this ne...

Mihail

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution An issue with Workout genre on My Spotify for Windows

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI haven't see any playlists in workout c...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Ver

Spotify Legend

763 Views

3 replies

0 likes

Browse
genres
Spotify for Windows
  • 763 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change place for cache

PlanPremiumOperating SystemWindows 10,etc Question or IssueI would like to move the place for offline and cache, but I don't have that option under advanced settings. I just reinstalled spotify after resetting my computer. where can I find that setti...

Casual Listener

  Plan Premium Operating System Windows 10,etc  Question or Issue I would like to move the place for offline and cache, but I don't have that  option under advanced settings. I j...

Alex

Spotify Legend

823 Views

1 replies

0 likes

Cache
  • 823 Views
  • 1 replies
  • 0 likes