Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81524 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
778826 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18748 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hello Spotify Community, i have created covers for all my public playlists myself. Nevertheless, I regularly get screenshots sent to me by friends and other artists where the personalized cover does not show up, but only the first four album covers. ...
Hello Spotify Community, i have created covers for all my public playlists myself. Nevertheless, I regularly get screenshots sent to me by friends and other artists where the pers...
Spotify Legend
600 Views
1 replies
0 likes
PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.
Plan Premium Country Hong Kong Device PC Operating System Windows 10 My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...
Roadie
1298 Views
5 replies
1 likes
Hello, Since a few days I can't add local music files to Spotify.I activated it in Spotify settings, but the local files playlist does not appear.Besides that the local files settings looks weird. I already tried uninstalling and reinstalling spotify...
Hello, Since a few days I can't add local music files to Spotify. I activated it in Spotify settings, but the local files playlist does not appear. Besides that the local files settings lo...
Spotify Legend
397 Views
1 replies
0 likes
Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't happen on my phone or anything else. Some songs pl...
Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't...
Spotify Legend
787 Views
3 replies
0 likes
The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feels like it's running the APP now, which is less deta...
The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feel...
314 Views
0 replies
0 likes
PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?
Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...
Moderator
12018 Views
1 replies
2 likes
Hi, I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play. It seems effects both episodes I’ve embedded earlier (and used to work just fine...
Hi, I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play. It seems ef...
Spotify Legend
1867 Views
4 replies
0 likes
PlanPremiumCountry AustraliaDeviceSurface Pro 4Operating SystemWindows 10 Autumn Creators Update [1803] My Question or Issue I'm aware there have been posts about this issue before where Spotify does not keep playing music while in Connected Standby ...
Plan Premium Country Australia Device Surface Pro 4 Operating System Windows 10 Autumn Creators Update [1803] My Question or Issue I'm aware there have been posts about...
Casual Listener
1718 Views
3 replies
6 likes
PlanPremiumCountryMexicoDevicedell latitude 3460Operating SystemWindows My Question or IssueSince yesterday i can´t listen to any song or podcast on my computer, i didrestart the computer, uninstalled and installed again my windows app and loging out...
Plan Premium Country Mexico Device dell latitude 3460 Operating System Windows My Question or Issue Since yesterday i can´t listen to any song or podcast on my computer, i di...
Spotify Legend
456 Views
1 replies
0 likes
Plan PremiumCountry ArgentinaDeviceLenovo Legion Y520Operating SystemWindows 10 Problema:Existe alguna posibilidad de escanear los spotify codes qr en windows?
Plan Premium Country Argentina Device Lenovo Legion Y520 Operating System Windows 10 Problema: Existe alguna posibilidad de escanear los spotify codes qr en windows?
Spotify Legend
1129 Views
1 replies
0 likes
Hi, If you have followed the "delete index.dat" solution:https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 to fix problems with local files not appearing in Spotify, but are le...
Hi, If you have followed the "delete index.dat" solution: https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 ...
Music Fan
2309 Views
1 replies
2 likes
PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 x64 (Version 20H2 OS Build 19042.685) My Question or IssueFor some reason artists with Cyrillic names and/or titles are transliterated in desktop apps. language of desktop app is set to ...
Plan Free Country Russia Device Desktop PC Operating System Windows 10 x64 (Version 20H2 OS Build 19042.685) My Question or Issue For some reason artists with Cyrillic names and...
304 Views
0 replies
0 likes
Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...
Plan Premium Country Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows Problema He realizado varios accesos directos de...
Spotify Legend
373 Views
1 replies
0 likes
Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.
Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...
Spotify Legend
386 Views
1 replies
0 likes
PlanPremiumOperating SystemWindows 7My Question or IssueIn the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it?
Plan Premium Operating System Windows 7 My Question or Issue In the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it? ...
Spotify Legend
318 Views
1 replies
0 likes
I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a fast forward 15 seconds button on desktop and mobil...
I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a ...
864 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”
Plan Premium Country Turkey Device Desktop pc Operating System Windows 10 My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...
Moderator
448 Views
2 replies
0 likes
CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...
Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...
Spotify Legend
1141 Views
1 replies
0 likes
PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...
Plan Free Country china Operating System Windows 10 x64 My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...
Spotify Legend
868 Views
1 replies
0 likes
Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...
Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...
Spotify Legend
457 Views
1 replies
0 likes
