Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9119 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
764 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1815 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry DevicePCOperating Systemwindows 10 My Question or Issue If I check "don't start spotify at Windows start" , spotify will most of the time start automatically anyway, it's random, this is clearly an issue, very annoying.
Plan Premium Country Device PC Operating System windows 10 My Question or Issue If I check "don't start spotify at Windows start" , spotify will most of the time start...
Casual Listener
630 Views
2 replies
0 likes
PlanPremiumCountryRussian FederationDevicePCOperating SystemWindows 10 My Question or IssueSome songs radio won't load (when I use song -> go to song radio option). Loading screen appears and sits there infinitely. The feature works for most songs/ar...
Plan Premium Country Russian Federation Device PC Operating System Windows 10 My Question or Issue Some songs radio won't load (when I use song -> go to song radio option). Loadin...
Casual Listener
2293 Views
4 replies
1 likes
PlanPremiumCountryAmericaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueBefore the update, I could see friend activity just by following them but now it says I have to make a Facebook account in order to do that. Is it possible t...
Plan Premium Country America Device Windows Desktop Operating System Windows 10 My Question or Issue Before the update, I could see friend activity just by following them but now it ...
Moderator
1375 Views
7 replies
0 likes
used spotify for a while and one thing that is annoying is that its like 3 steps to search for a song/artist, which more or less is the base principle for you application introduce a short hand to get to the search quick. i know you need test new thi...
used spotify for a while and one thing that is annoying is that its like 3 steps to search for a song/artist, which more or less is the base principle for you application introduce a short hand to ge...
Spotify Legend
579 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10 My Question or Issue I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotify on my 2nd monitor (Top) while working on my 1st monitor (Bottom). If I dr...
Device PC Operating System Windows 10 My Question or Issue I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotif...
Regular
1456 Views
1 replies
1 likes
PlanPremiumCountrySingaporeDeviceThinkpad X1 Extreme Gen 2Operating SystemWindows 10 My Question or IssueThe full screen button beside the volume slider is missing. I had it a while ago but recently it has disappeared. I have already tried reinstalli...
Plan Premium Country Singapore Device Thinkpad X1 Extreme Gen 2 Operating System Windows 10 My Question or Issue The full screen button beside the volume slider is missing. I h...
Regular
2619 Views
7 replies
1 likes
How do i remove my sound bar from spotify connect https://epic-gamer.life/sDRoHQKkYRq Screenshot ^^^^^^^^^^^^^^^^^^^^^
How do i remove my sound bar from spotify connect https://epic-gamer.life/sDRoHQKkYRq Screenshot ^^^^^^^^^^^^^^^^^^^^^
Spotify Legend
686 Views
1 replies
0 likes
Is it possible to automatically sort the playlists in alphabetical order.
Is it possible to automatically sort the playlists in alphabetical order.
Moderator
11564 Views
24 replies
52 likes
PlanPremiumCountryUSADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueSpotify desktop app 1.1.47.684.g136419d9 Scrolling through artist image gallery does not work. Recreate:1. Go to an artist (e.g., Rush)2. Click "About"3. In Imag...
Plan Premium Country USA Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue Spotify desktop app 1.1.47.684.g136419d9 Scrolling through artist image gall...
Casual Listener
2553 Views
10 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi guys,My Win 10 Desktop client starts playing the same album which is new apparently and has a super low play c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi guys, My Win 10 Desktop c...
Community Legend
497 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs title states, second monitor goes black when a video plays. I've turned off hardware acceleration and overlay within Spotify. Doesn't matter if the app is running on the m...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue As title states, second monitor goes black when a video plays. I've turned off hardware accelerati...
Spotify Legend
3431 Views
3 replies
0 likes
PlanFreeCountryUnited StatesDeviceDell Latitude 3180 LaptopOperating SystemWindows 10My Question or IssueThe Spotify desktop app is not playing songs in order. It starts with a random song in the album, and randomly mixes up songs.
Plan Free Country United States Device Dell Latitude 3180 Laptop Operating System Windows 10 My Question or Issue The Spotify desktop app is not playing songs in order. It starts with a rand...
Moderator
2151 Views
3 replies
0 likes
This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite a few times before I happened to notice the, laugh...
This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite...
Community Legend
2245 Views
3 replies
3 likes
PlanFreeCountryU.S.ADevicehp laptop late 2015Operating Systemwindows 10 My Question or IssueMy issue is that whenever I open spotify everything gets really laggy, the best way i can describe it is i loose frames and refreshrate by at least half. No o...
Plan Free Country U.S.A Device hp laptop late 2015 Operating System windows 10 My Question or Issue My issue is that whenever I open spotify everything gets really laggy, the best wa...
Regular
9092 Views
7 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify is giving the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any son...
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue Spotify is giving the error message "Spotify can't play this right now. If you have ...
Spotify Legend
2672 Views
3 replies
1 likes
PlanPremiumCountryAustria/GermanyDevice2 Desktop DevicesOperating SystemWindows 10 ProMy Question or IssueToday i decided to get pretty angry:Since 1y or so my spotify on win10 Desktop Client startet to lag/stutter/clutter/clitch sometimes. I thought...
Plan Premium Country Austria/Germany Device 2 Desktop Devices Operating System Windows 10 Pro My Question or Issue Today i decided to get pretty angry: Since 1y or so my spotify on win1...
Spotify Legend
2470 Views
2 replies
0 likes
It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 seconds, but it only shows the blue banner saying the...
It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 se...
376 Views
0 replies
1 likes
PlanPremium (now free, since I cancelled my premium account over Spotify pushing politics)CountrySouth Africa DevicePC, Windows Desktop ClientOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually, users may report offens...
Plan Premium (now free, since I cancelled my premium account over Spotify pushing politics) Country South Africa Device PC, Windows Desktop Client Operating System (iOS 10, Android&nbs...
Casual Listener
8709 Views
26 replies
54 likes
Frequent, sporadic, random pausing. Unable to prevent. PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify desktop player routinely pauses for seemingly no reason. It may run for minutes up to hours, but a...
Frequent, sporadic, random pausing. Unable to prevent. Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue My Spotify desktop playe...
Spotify Legend
970 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueEvery time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it stops for a few seconds, and continues. Once it stops the first time, it contin...
Plan Premium Country USA Device Chromebook Operating System Chrome OS My Question or Issue Every time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it sto...
Moderator
646 Views
1 replies
0 likes
