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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135205 Views
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  • 24 likes
  • Mac
    Windows
  • 135205 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Çalma listesi silinmiyor

Merhaba,çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden çıkarmak istediğim albüm: https://open.spotify.com/playlist/37...

  • Visitor
  • Merhaba, çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim.   çalma listemden ...
  • OneByBoo
  • Community Legend
  • 2378 Views
  • 1 replies
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  • 2378 Views
  • 1 replies
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Now Playing album art does not take me to the song that is being played

PlanPremiumCountry DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueWhile listening to, for example, my Liked Songs playlist, which is a long-ish playlist, when I click the "Now Playing" album art in the bott...

  • Music Fan
  • Plan Premium Country   Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce   My Question or Issue While listening to, for example, my Liked Songs playlis...
  • Sebasty
  • Spotify Star
  • 1628 Views
  • 7 replies
  • 1 likes
  • Now playing
    Playlist
  • 1628 Views
  • 7 replies
  • 1 likes

"Now Playing' not updating on Windows 10 - with Sonos

PlanPremiumCountrySweden DeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue"Now Playing' showing on Windows 10 lock-screen works fine listening on local speakers / Bluetooth headset But - it´s not updating songs when choosing to mo...

  • Newbie
  • Plan Premium Country Sweden   Device Surface Laptop 2 Operating System Windows 10   My Question or Issue "Now Playing' showing on Windows 10 lock-screen works fine listening on l...
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  • 227 Views
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When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

  • Visitor
  •   When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another.  I have been using it this way for over a y...
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  • 369 Views
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Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

  • Visitor
  •   I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.
  • OneByBoo
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
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Solved!! Browse: "There was a problem displaying this page." Home: "Please try again later."

PlanPremiumCountryUSADeviceHP All-in-One Desktop (2016)Operating SystemWindows 10, up to date. My Question or IssueI am currently getting the "There was a problem displaying this page!" error on my Browse tab. In other areas of the app, I am only get...

  • Casual Listener
  • Plan Premium Country USA Device HP All-in-One Desktop (2016) Operating System Windows 10, up to date.   My Question or Issue I am currently getting the "There was a problem displaying ...
  • OneByBoo
  • Community Legend
  • 3169 Views
  • 5 replies
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  • 3169 Views
  • 5 replies
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Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

  • Newbie
  • Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo   When I adjust the volume using my volume knob on the dell keyboard it shows that th...
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  • 343 Views
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Superuser Contribution Unliking a song from an album no longer removes that specific one

Was this feature removed?I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly functional asset?

  • Casual Listener
  • Was this feature removed? I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly ...
  • Katerina
  • Spotify Legend
  • 2116 Views
  • 5 replies
  • 2 likes
  • 2116 Views
  • 5 replies
  • 2 likes

Superuser Contribution Ad every 15 Minutes

Hello, I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which means at every two or three songs there is two ads to listen ...

  • Casual Listener
  • Hello,  I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which mea...
  • rock_days
  • Casual Listener
  • 1118 Views
  • 2 replies
  • 1 likes
  • 1118 Views
  • 2 replies
  • 1 likes

Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

  • Casual Listener
  • Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10   My Question or Issue Im trying to update my profile picture, after I change the picture it p...
  • McZarya
  • Casual Listener
  • 729 Views
  • 1 replies
  • 0 likes
  • 729 Views
  • 1 replies
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Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

  • Visitor
  • My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...
  • 1557 Views
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  • 1 likes
  • can't skip songs using keyboard keys
    can't skip songs with app running in background
    Spotify App
  • 1557 Views
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Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

  • Community Legend
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curre...
  • 443 Views
  • 0 replies
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  • Hybrid
    laptop
    tablet
  • 443 Views
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Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

  • Newbie
  • Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10   My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...
  • 377 Views
  • 0 replies
  • 1 likes
  • 377 Views
  • 0 replies
  • 1 likes

*snip*

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

  • Newbie
  • Plan Free/Premium Country México   Device Laptop Operating System Windows 7   My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...
  • 404 Views
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Superuser Contribution Ops, errors have occurred. refresh

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing... the same error on all the browsers, like opera, ch...

  • Casual Listener
  • Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing......
  • wavester22
  • Casual Listener
  • 771 Views
  • 2 replies
  • 0 likes
  • 771 Views
  • 2 replies
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Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

  • Casual Listener
  • Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...
  • 251 Views
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  • 2 likes
  • 251 Views
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  • 2 likes

Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

  • Visitor
  • Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...
  • 277 Views
  • 0 replies
  • 1 likes
  • 277 Views
  • 0 replies
  • 1 likes

Is there still no way to download podcasts on desktop windows?

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcasts so I can listen to them offline. It should be the...

  • Casual Listener
  • I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcast...
  • 298 Views
  • 0 replies
  • 0 likes
  • Download
    Offline Access
    Podcast Episides
  • 298 Views
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Solved!! No sound from desktop app

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueI get no sound from the desktop app, sometimes when I have recently started the app I get a millisecond of sound when I play a song, but then it goes silent. It then ...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue I get no sound from the desktop app, sometimes when I have recently started the app I get ...
  • OneByBoo
  • Community Legend
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
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Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...
  • 311 Views
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  • 311 Views
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