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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139257 Views
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  • Mac
    Windows
  • 139257 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54963 Views
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  • 33 likes
  • Windows
  • 54963 Views
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Superuser Contribution (Desktop) Spotify app on Windows 10 wont play any songs and keeps skipping through the playlist

PlanPremium Operating SystemWindows 10 My Question or IssueI am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninstalled/reinstalled multiple times) wont play any songs, it will constantly s...

  • Visitor
  • Plan Premium   Operating System Windows 10   My Question or Issue I am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninst...
  • TaTHEj
  • Composer
  • 630 Views
  • 5 replies
  • 0 likes
  • 630 Views
  • 5 replies
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dagburned queue

plPlanPremiumCountryus DevicedesktopOperating SystemWindows 10,etc.) My Question or Issueplays one song from playlist jumps to queue plays songs i never put there and some not liked i go back to playlist same thing i have no clear button or option i ...

  • Visitor
  • pl Plan Premium Country us   Device desktop Operating System Windows 10,etc.)   My Question or Issue plays one song from playlist jumps to queue plays songs i never put there an...
  • 169 Views
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  • queue
  • 169 Views
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Solved!! A song that won't play

I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the song. It's the first song of the playlist. It's name is written...

  • Casual Listener
  • I'm using free Spotify on a Windows laptop. And i live in Turkey.   So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the son...
  • LazOyuncu61
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Recently Played not updating

PlanPremiumCountry Device(iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices. I have logged out on all devices and it is still not updating. It shows playlists that I played mo...

  • Casual Listener
  •   Plan Premium Country   Device (iPhone 7 Plus, Windows 10)     My Question or Issue   My recently played (under the home tab) is not updating on any of my devices...
  • 162 Views
  • 0 replies
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  • 162 Views
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Volume goes up and down

PlanPremium DevicePCOperating SystemWindows 10 and Ubuntu, 64 bits My Question or IssueVolume goes up and down, no matter the normalization or hardware acceleration settings.This problem is really old it is really time to fix this annoying thing!

  • Casual Listener
  • Plan Premium   Device PC Operating System Windows 10 and Ubuntu, 64 bits   My Question or Issue Volume goes up and down, no matter the normalization or hardware acceleration sett...
  • 127 Views
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  • 127 Views
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Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

  • Visitor
  • Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...
  • OneByBoo
  • Community Legend
  • 245 Views
  • 1 replies
  • 1 likes
  • 245 Views
  • 1 replies
  • 1 likes

Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

  • Visitor
  • Plan Free Country Brasil Operating System Windows 10   My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...
  • OneByBoo
  • Community Legend
  • 3096 Views
  • 5 replies
  • 0 likes
  • 3096 Views
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Spotify missing files

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 Pro My Question or IssueWhen I try to play music on Spotify for desktop, spotify doesn't play and instead tells me "Spotify can't play this right now, if you have the file on your computer yo...

  • Visitor
  • Plan Premium Country Norway Device PC Operating System Windows 10 Pro   My Question or Issue When I try to play music on Spotify for desktop, spotify doesn't play and instead tells me ...
  • Emilia_8
  • Spotify Star
  • 1991 Views
  • 1 replies
  • 0 likes
  • 1991 Views
  • 1 replies
  • 0 likes

Don't play this song anymore

PlanPremiumCountryUSADevicePCOperating SystemWindowsMy Question or IssueI'd like to select the option to stop a certain song from being played on my account, but I don't see the option in the drop down menu. I swear, I used to have this option and I ...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows My Question or Issue I'd like to select the option to stop a certain song from being played on my account, but I don't see the opt...
  • Emilia_8
  • Spotify Star
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Automatic Queue

PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been having a hard time finding out exactly what changed and why. I am in the middle of a ...

  • Visitor
  • Plan Free Country US Device Surface Pro Operating System Windows 10   My Question or Issue   I know that changes have been made to Spotify Free in the last year, but I've been ha...
  • 746 Views
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  • 746 Views
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Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

  • Casual Listener
  •   Plan Premium Country  Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...
  • 226 Views
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  • Crossfade
  • 226 Views
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New releases not updating

PlanFree/PremiumCountryNew ZealandDevice(PC)Operating System(Windows 10) My Question or IssueUnder the main Browse page there is a tab for New Releases.Up until a few weeks ago the new release albums etc were updated.This has now stopped updating.Tri...

  • Visitor
  • Plan Free/Premium Country New Zealand Device (PC) Operating System (Windows 10)   My Question or Issue Under the main Browse page there is a tab for New Releases. Up until a few weeks...
  • kudepi
  • Music Fan
  • 1118 Views
  • 4 replies
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  • 1118 Views
  • 4 replies
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Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

  • Visitor
  • Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...
  • Ivan
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
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Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

  • Regular
  • So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...
  • Ivan
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
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Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

  • Casual Listener
  • Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...
  • Ivan
  • Spotify Legend
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
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Spotify using excessive Disk IO when playing via Sonos

PlanPremiumCountryUS DeviceDesktop Windows 10 & Sonos speakersOperating SystemWindows 10 My Question or IssueI've been playing Spotify today via my Sonos speakers.. Thus all the music playing shouldn't be going through my desktop computer, as Sonos c...

  • Casual Listener
  •   Plan Premium Country US   Device Desktop Windows 10 & Sonos speakers Operating System Windows 10   My Question or Issue I've been playing Spotify today via my Sonos s...
  • drierp
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
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Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

PlanPremiumrecently upgraded from Free and never had any problems beforeCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueI recently upgraded from Spotify free where I never had any problems. When I upgraded (in December) I m...

  • Newbie
  • Plan Premium recently upgraded from Free and never had any problems before Country Germany Device Computer Operating System Windows 10   My Question or Issue I recently upgraded from ...
  • Joub
  • Visitor
  • 1505 Views
  • 5 replies
  • 1 likes
  • Crash
    Windows 10
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songs labeled explicit are still playing as censored

I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs.it's not censoring every song, but i got my friend to play sweatpants by gambino from the same playlist on her phone and it...

  • Newbie
  • I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs. it's not censoring every song, but i got my friend to play sweatpants ...
  • r4mfg_yx-2rnb
  • Newbie
  • 783 Views
  • 1 replies
  • 4 likes
  • 783 Views
  • 1 replies
  • 4 likes

windows show same song when different song is playing

PlanFree/PremiumCountrycanadaDevicecomputerOperating System Windows 10 My Question or Issueplaying spotify on the google home and then control it from the computer. it shows same song that was playing when i opened it and plays a different song. i re...

  • Visitor
  • Plan Free/Premium Country canada Device computer Operating System  Windows 10   My Question or Issue playing spotify on the google home and then control it from the computer. it s...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Album art disappared from the playing track and doesn't want to show again

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueFirst the album art was blank on desktop when playing a track, and would only show when you minimized it. Now the little arrow is gone and the album art won't show at all....

  • Music Fan
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue First the album art was blank on desktop when playing a track, and would only show when you min...
  • fantasypark
  • Music Fan
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes