Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63513 Views
79 replies
27 likes

63513 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84783 Views
278 replies
22 likes

84783 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6108 Views
1 replies
6 likes

6108 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146395 Views
0 replies
26 likes
Mac
Windows

146395 Views
0 replies
26 likes

Superuser Contribution The volume of ADs are louder than music

PlanFreeCountryTaiwanDevicePC with Logitech MX SoundOperating SystemWindows 10 My Question or IssueI have a free account, and there are some Ads for us supplied from supplier. But the ADs are always louder than the music what I'm listening.I don't ha...

a7612626
Newbie
Plan Free Country Taiwan Device PC with Logitech MX Sound Operating System Windows 10 My Question or Issue I have a free account, and there are some Ads for us supplied from supplier...
2020-10-14 8:04:00 PM
2020-10-31 3:41:39 PM
Elena
Moderator
554 Views
1 replies
1 likes

554 Views
1 replies
1 likes

Solved!! [Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

RipdEaTh
Visitor
Account Created over facebook Plan Premium (Telekom Germany) Country Germany Device PC Operating System Win10 My Question or Issue I've had problems with Spotify for a few months n...
2020-05-08 3:20:54 PM
2020-10-31 11:01:24 AM
User999x
Casual Listener
2464 Views
3 replies
6 likes
Account
Login
Other

2464 Views
3 replies
6 likes

Superuser Contribution The way Spotify determines an active internet connection has to be a joke, right?

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them did anything for me. Though I did find one thread whi...

p1881
Casual Listener
I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them di...
2020-10-14 8:01:21 AM
2020-10-30 11:30:05 AM
Jeremy
Spotify Legend
625 Views
1 replies
1 likes

625 Views
1 replies
1 likes

Solved!!Superuser Contribution How to correct EQ (bass level) in desktop app?

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control? Even after turning the bass all the way down on my audio system it is still over-boosted. I've comp...

BigChief
Casual Listener
I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control? Even after turning the bass all the ...
2020-02-07 4:12:20 PM
2020-10-30 8:58:48 AM
Jeremy
Spotify Legend
4358 Views
6 replies
1 likes

4358 Views
6 replies
1 likes

my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

Yunuss
Visitor
Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10 My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...
2020-10-29 6:27:34 PM
2020-10-30 1:43:18 AM
JackReynolds05
Music Fan
371 Views
1 replies
1 likes

371 Views
1 replies
1 likes

Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

nishbo
Newbie
Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...
2020-10-29 5:36:39 PM
2020-10-29 9:34:22 PM
dinomight
Spotify Star
770 Views
1 replies
0 likes
like

770 Views
1 replies
0 likes

"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

1113496129
Newbie
Plan Premium Country NL Device HP Pavilion Operating System Windows 10 My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...
2020-10-29 9:19:06 PM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Superuser Contribution Some things are in Japanese

I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted to share it on Discord with some friends, but on Discord the song titl...

Son_Of_Diablo
Regular
I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted t...
2020-10-11 5:38:00 PM
2020-10-29 5:14:04 PM
Son_Of_Diablo
Regular
920 Views
4 replies
0 likes

920 Views
4 replies
0 likes

Superuser Contribution Downloading songs prompts a 'Waiting for connection...'

PlanPremiumCountryUKDeviceHP Laptop 17-ca1xxxOperating SystemWindows 10 My Question or IssueI'm unable to download any songs to a playlist (or download any songs at all for that matter). Looking it up on the r/spotify subreddit prompted several threa...

Frazer_Abbiss
Newbie
Plan Premium Country UK Device HP Laptop 17-ca1xxx Operating System Windows 10 My Question or Issue I'm unable to download any songs to a playlist (or download any songs at all for t...
2020-10-13 12:58:47 AM
2020-10-29 4:46:42 PM
Mario
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Crashing when logged in, multiple accounts, multiple devices windows 10 and andriod.

Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries. PlanPremi...

300150
Visitor
Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, ...
2020-10-13 7:17:04 PM
2020-10-29 4:23:55 PM
Alex
Spotify Legend
932 Views
1 replies
0 likes
Crash
desktop app
login crash
multiple accounts
multiple devices
online crash
tried everything
Windows 10

932 Views
1 replies
0 likes

Superuser Contribution Spotify Random playlist sound mutes and song swaps

PlanFree/Premium My Question or IssueSo my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music randomly goes mute for no reason sometimes it changes songs for no reasonthe...

Domschki
Visitor
Plan Free/Premium My Question or Issue So my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music ran...
2020-10-13 12:44:18 AM
2020-10-29 4:23:08 PM
Mario
Spotify Legend
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

Superuser Contribution Liked song icon disappears while switching tracks in radio playlist

PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...

TheLonerD
Visitor
Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clickin...
2020-10-13 11:18:33 AM
2020-10-29 3:44:31 PM
Katerina
Spotify Legend
465 Views
1 replies
0 likes
bug
liked songs icon
Radio

465 Views
1 replies
0 likes

Whole albums disappearing, but not really

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIt's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed that "Club Foot" was not "liked" for me.I was like waaaaaaat, no way, I heard...

heifag
Casual Listener
Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue It's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed t...
2020-10-29 3:05:25 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Superuser Contribution Random friends disappearing from Friend Activity feed

Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thing happened the other day with another friend I'm fo...

mynameisnotgary
Casual Listener
Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thin...
2020-10-11 9:55:48 AM
2020-10-29 1:22:07 PM
Katerina
Spotify Legend
3104 Views
1 replies
0 likes

3104 Views
1 replies
0 likes

Superuser Contribution Spotify keeps randomly setting volume to 0 on Desktop

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10Spotify Version1.1.43.700.g20acee0f My Question or IssueWhen listening to music using the Spotify Application on Windows 10, at random times for no reason it sets the volume sl...

SkinnyPenguin2
Casual Listener
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Spotify Version 1.1.43.700.g20acee0f My Question or Issue When listening to music using the Spotif...
2020-10-10 10:31:43 PM
2020-10-29 12:04:45 PM
Mihail
Spotify Legend
1011 Views
2 replies
0 likes

1011 Views
2 replies
0 likes

Superuser Contribution Spotify no working on PC

PlanFamily PremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie lista znajomych, resetowanie i reinstall nie pomagają. Poniżej screenshot

user-removed
Visitor
Plan Family Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Spotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie l...
2020-10-09 11:50:31 PM
2020-10-29 10:38:58 AM
Jeremy
Spotify Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

How show art thumbnails column next to tracks in playlist view of Windows App?

PlanPremium DeviceWindows 10 App My Question or IssueHow can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? I navigate my playlists visually using the art thumbnails, and this works gre...

wtfusernameagai
Newbie
Plan Premium Device Windows 10 App My Question or Issue How can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? &...
2020-10-28 11:26:24 AM
2020-10-29 10:12:20 AM
AdamDamon
Spotify Star
592 Views
1 replies
1 likes

592 Views
1 replies
1 likes

Links now open web player instead of desktop app

Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the song in the Spotify desktop app. Now, it opens it ...

MacBeka
Newbie
Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the...
2020-10-29 4:10:57 AM
795 Views
0 replies
1 likes

795 Views
0 replies
1 likes

Next up keeps re-adding songs

CountryAustralia Operating SystemWindows 10 My Question or IssueI'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already played.E.g. at the moment, I have one song in Now Playing, then there's Next In ...

terriannek
Visitor
Country Australia Operating System Windows 10 My Question or Issue I'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already playe...
2020-10-28 11:22:07 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Superuser Contribution Windows 10 Desktop app black screen only

Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :-This seems fairly common and has been happening for some time, but nothing appears ...

daveork
Visitor
Have reinstalled a number of times (from Spotify AND Windows Store) and tried all the solutions on here but the desktop app only opens with a black screen, as below :- This seems fairly common a...
2020-10-09 11:20:34 AM
2020-10-28 3:41:28 PM
Alex
Spotify Legend
2878 Views
1 replies
1 likes
black screen
Windows 10

2878 Views
1 replies
1 likes

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