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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83753 Views

40 replies

68 likes

  • 83753 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794276 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23587 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

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Superuser Contribution Very slow to load

PlanPremiumCountrySpain DevicePC CPU I3 3.30GHz- 8 gbOperating SystemWindows 10 64 bits My Question or IssueHi, Spotify takes a long time to load (about 20mn) when I start windows, the other programs respond correctly. I have uninstalled spotify and ...

Casual Listener

Plan Premium Country Spain   Device PC CPU I3  3.30GHz- 8 gb Operating System Windows 10 64 bits   My Question or Issue Hi, Spotify takes a long time to load (about 20mn) wh...

Ivan

Spotify Legend

651 Views

3 replies

0 likes

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Superuser Contribution Problems with Cyrillic

PlanFree Operating SystemWindows 10 My Question or IssueIn Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called Облака. If I type in Filter exactly Облака, I can find it, but when I type ...

Newbie

Plan Free   Operating System Windows 10   My Question or Issue In Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called ...

gedonis

Music Fan

1560 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution How can I save playlists like My Top Songs 2020 to a file? Windows 10 laptop user.

How can I save playlists like My Top Songs 2020 etc to a readable file?I tried "request personal data" and read all the json files but these lists weren't there.I tried to select playlist of entries on it, control/A, copy/paste to word processor but ...

Visitor

How can I save playlists like My Top Songs 2020 etc to a readable file? I tried "request personal data" and read all the json files but these lists weren't there. I tried to select playlist of...

Alex

Spotify Legend

1037 Views

1 replies

0 likes

  • 1037 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Characters in Daily Mix Playlist Covers

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueNow that daily mixes are named after artists and not just numbers, any playlist named after a japanese artist (maybe other languages too, not sure) has missing characters in...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue Now that daily mixes are named after artists and not just numbers, any playlist named afte...

Ver

Spotify Legend

332 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No more shuffle play

PlanPremiumCountryBelguimDevicePCOperating SystemLatest version of Windows My Question or IssueSo I've been using spotify for some time now, and I've never really had issues with it, until now.For some reason, the big green shuffle play button is jus...

Visitor

Plan Premium Country Belguim Device PC Operating System Latest version of Windows   My Question or Issue So I've been using spotify for some time now, and I've never really had issues ...

Alex

Spotify Legend

855 Views

2 replies

0 likes

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Superuser Contribution Personalized playlist covers do not appear on other users

Hello Spotify Community, i have created covers for all my public playlists myself. Nevertheless, I regularly get screenshots sent to me by friends and other artists where the personalized cover does not show up, but only the first four album covers. ...

Music Fan

Hello Spotify Community,   i have created covers for all my public playlists myself.  Nevertheless, I regularly get screenshots sent to me by friends and other artists where the pers...

Ver

Spotify Legend

610 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't open Spotify App on Windows 10

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

Casual Listener

Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...

OneByBoo

Roadie

1314 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution Unable to add local music files

Hello, Since a few days I can't add local music files to Spotify.I activated it in Spotify settings, but the local files playlist does not appear.Besides that the local files settings looks weird. I already tried uninstalling and reinstalling spotify...

Visitor

Hello,   Since a few days I can't add local music files to Spotify. I activated it in Spotify settings, but the local files playlist does not appear. Besides that the local files settings lo...

Ivan

Spotify Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Songs not playing

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't happen on my phone or anything else. Some songs pl...

Casual Listener

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't...

Ivan

Spotify Legend

800 Views

3 replies

0 likes

Desktop
Other
  • 800 Views
  • 3 replies
  • 0 likes

1.1.47.684.g136419d9-a the -a is making my Spotify loose information - HELP ?

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feels like it's running the APP now, which is less deta...

Visitor

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feel...

318 Views

0 replies

0 likes

Browse
Desktop
  • 318 Views
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Superuser Contribution How to get beta app on PC? (Windows 10, from Microsoft Store)

PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?

Casual Listener

Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...

Eni

Moderator

12112 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Embedded podcasts do not play

Hi, I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play. It seems effects both episodes I’ve embedded earlier (and used to work just fine...

Casual Listener

Hi,   I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play.   It seems ef...

CarlosE

Spotify Legend

1895 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Spotify (Microsoft Store) works with connected standby ONLY if I let Windows go to sleep on its own

PlanPremiumCountry AustraliaDeviceSurface Pro 4Operating SystemWindows 10 Autumn Creators Update [1803] My Question or Issue I'm aware there have been posts about this issue before where Spotify does not keep playing music while in Connected Standby ...

Newbie

Plan Premium Country  Australia Device Surface Pro 4 Operating System Windows 10 Autumn Creators Update [1803]   My Question or Issue   I'm aware there have been posts about...

AndyAndyAndAnd

Casual Listener

1736 Views

3 replies

6 likes

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  • 3 replies
  • 6 likes

Superuser Contribution I cant listen to any music or podcast

PlanPremiumCountryMexicoDevicedell latitude 3460Operating SystemWindows My Question or IssueSince yesterday i can´t listen to any song or podcast on my computer, i didrestart the computer, uninstalled and installed again my windows app and loging out...

Visitor

  Plan Premium Country Mexico Device dell latitude 3460 Operating System Windows   My Question or Issue Since yesterday i can´t listen to any song or podcast on my computer, i di...

Alex

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Escanear Spotify Codes QR en Windows

Plan PremiumCountry ArgentinaDeviceLenovo Legion Y520Operating SystemWindows 10 Problema:Existe alguna posibilidad de escanear los spotify codes qr en windows?

Casual Listener

Plan Premium Country Argentina Device Lenovo Legion Y520 Operating System Windows 10   Problema: Existe alguna posibilidad de escanear los spotify codes qr en windows?  

Ver

Spotify Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

Fix for corrupted song name/album/artist for files from local folders

Hi, If you have followed the "delete index.dat" solution:https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 to fix problems with local files not appearing in Spotify, but are le...

Newbie

Hi,    If you have followed the "delete index.dat" solution: https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 ...

gedonis

Music Fan

2360 Views

1 replies

2 likes

  • 2360 Views
  • 1 replies
  • 2 likes

Cyrillic artists transliterated in desktop apps

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 x64 (Version 20H2 OS Build 19042.685) My Question or IssueFor some reason artists with Cyrillic names and/or titles are transliterated in desktop apps. language of desktop app is set to ...

Music Fan

Plan Free Country Russia Device Desktop PC Operating System Windows 10 x64 (Version 20H2 OS Build 19042.685)   My Question or Issue For some reason artists with Cyrillic names and...

308 Views

0 replies

0 likes

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Solved!!Superuser Contribution No se reproducen automaticamente los accesos directos de Spotify

Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...

Casual Listener

Plan Premium Country  Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows    Problema He realizado varios accesos directos de...

Alex

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't sync properly

Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.

Newbie

Hey, I'm having this problem with the synchronization.   The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...

Alex

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Displaying the album cover in the player

PlanPremiumOperating SystemWindows 7My Question or IssueIn the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it?

Visitor

  Plan Premium Operating System Windows 7 My Question or Issue In the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it? ...

Ivan

Spotify Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes