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(Desktop) Problem with the new update 1.1.51 Can't load the page

(Desktop) Problem with the new update 1.1.51 Can't load the page

My Question or Issue

Please since I got this new  update I have this issue where I got the

Ooops can't load page and the social bar not showing + my name and pic not showing replaced by Spotify ID  e.g. :8wzaksc6dwdxsfd


So I have to log out and log in again (it's boring) to get fixed and again when I exit the app. and re launch it I got the Ooops Can't load the page and no Social Bar


I tried to re install the app and reboot the system but nothing 


I have Windows 10 OS.. 

Spotify Morocco -  Free plan

Screenshot 2021-01-23 205731.jpg
1 Reply

Hey @daboiii


Thanks for reaching out to us about this - we'll be glad to help you out here.

If logging out and back in helps only temporarily you might need to run a clean reinstall of the Spotify app on your PC. We recommend this step for being more thorough than a simple reinstall in removing any corrupted data from previous installations that could be causing this issue. 


In case you see no difference after the clean reinstall, check your hosts file for entries that need to be removed. Follow the steps described here on how you can do that. 


Hope this helps. Let us know how it goes.  

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