Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
11276 Views
104 replies
45 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1233 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3028 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueSpotify desktop app 1.1.47.684.g136419d9 Scrolling through artist image gallery does not work. Recreate:1. Go to an artist (e.g., Rush)2. Click "About"3. In Imag...
Plan Premium Country USA Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue Spotify desktop app 1.1.47.684.g136419d9 Scrolling through artist image gall...
Casual Listener
2575 Views
10 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi guys,My Win 10 Desktop client starts playing the same album which is new apparently and has a super low play c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi guys, My Win 10 Desktop c...
Community Legend
509 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs title states, second monitor goes black when a video plays. I've turned off hardware acceleration and overlay within Spotify. Doesn't matter if the app is running on the m...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue As title states, second monitor goes black when a video plays. I've turned off hardware accelerati...
Spotify Legend
3464 Views
3 replies
0 likes
PlanFreeCountryUnited StatesDeviceDell Latitude 3180 LaptopOperating SystemWindows 10My Question or IssueThe Spotify desktop app is not playing songs in order. It starts with a random song in the album, and randomly mixes up songs.
Plan Free Country United States Device Dell Latitude 3180 Laptop Operating System Windows 10 My Question or Issue The Spotify desktop app is not playing songs in order. It starts with a rand...
Moderator
2175 Views
3 replies
0 likes
This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite a few times before I happened to notice the, laugh...
This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite...
Community Legend
2260 Views
3 replies
3 likes
PlanFreeCountryU.S.ADevicehp laptop late 2015Operating Systemwindows 10 My Question or IssueMy issue is that whenever I open spotify everything gets really laggy, the best way i can describe it is i loose frames and refreshrate by at least half. No o...
Plan Free Country U.S.A Device hp laptop late 2015 Operating System windows 10 My Question or Issue My issue is that whenever I open spotify everything gets really laggy, the best wa...
Regular
9136 Views
7 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify is giving the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any son...
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue Spotify is giving the error message "Spotify can't play this right now. If you have ...
Spotify Legend
2723 Views
3 replies
1 likes
PlanPremiumCountryAustria/GermanyDevice2 Desktop DevicesOperating SystemWindows 10 ProMy Question or IssueToday i decided to get pretty angry:Since 1y or so my spotify on win10 Desktop Client startet to lag/stutter/clutter/clitch sometimes. I thought...
Plan Premium Country Austria/Germany Device 2 Desktop Devices Operating System Windows 10 Pro My Question or Issue Today i decided to get pretty angry: Since 1y or so my spotify on win1...
Spotify Legend
2480 Views
2 replies
0 likes
It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 seconds, but it only shows the blue banner saying the...
It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 se...
380 Views
0 replies
1 likes
PlanPremium (now free, since I cancelled my premium account over Spotify pushing politics)CountrySouth Africa DevicePC, Windows Desktop ClientOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually, users may report offens...
Plan Premium (now free, since I cancelled my premium account over Spotify pushing politics) Country South Africa Device PC, Windows Desktop Client Operating System (iOS 10, Android&nbs...
Casual Listener
8919 Views
26 replies
54 likes
Frequent, sporadic, random pausing. Unable to prevent. PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify desktop player routinely pauses for seemingly no reason. It may run for minutes up to hours, but a...
Frequent, sporadic, random pausing. Unable to prevent. Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue My Spotify desktop playe...
Spotify Legend
974 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueEvery time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it stops for a few seconds, and continues. Once it stops the first time, it contin...
Plan Premium Country USA Device Chromebook Operating System Chrome OS My Question or Issue Every time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it sto...
Moderator
656 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating SystemWin10 My Question or Issueis there a limit for my local files which only shows 20000 songs?
Plan Free/Premium Country Device Operating System Win10 My Question or Issue is there a limit for my local files which only shows 20000 songs?
Spotify Legend
716 Views
1 replies
0 likes
I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.
I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.
392 Views
0 replies
0 likes
PlanPremiumCountry/DeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I noticed whenever I try to forward photos in an artist about section, it goes back a photo. When I press the right-arrow (to go to the next photo), it goes back ...
Plan Premium Country / Device Desktop Operating System Windows 10 My Question or Issue Recently I noticed whenever I try to forward photos in an artist about section, it goes back a ...
Moderator
4086 Views
9 replies
2 likes
My Spotify problem started when I upgraded my home PC from Windows-7 to Windows-10 and finding nothing but frustration with trying to uninstall and reinstall Spotify which apparently has been corrupted and will only show the playlists I constructed o...
My Spotify problem started when I upgraded my home PC from Windows-7 to Windows-10 and finding nothing but frustration with trying to uninstall and reinstall Spotify which apparently has been corrupt...
Music Fan
2162 Views
13 replies
0 likes
Think that the picture says it all, i want the tab icon back. I have tried to reinstall it and it still wont get fixedI run on update 1.0.75.483.g7ff4a0dc which i think should be the latest update
Think that the picture says it all, i want the tab icon back. I have tried to reinstall it and it still wont get fixed I run on update 1.0.75.483.g7ff4a0dc which i think should be the latest ...
Regular
3147 Views
4 replies
8 likes
My laptop is very full with all the music I have in my local files and I want to put it on a usb drive so I get more space is that possible?
My laptop is very full with all the music I have in my local files and I want to put it on a usb drive so I get more space is that possible?
Moderator
681 Views
3 replies
0 likes
Plan & CountryPremium, Germany Device/Operating SystemDebian Laptop, Samsung Android Phone My Question or IssueOn my way to work I was listening to music on Spotify and liking new songs. About 3 or 4 hours later I opened up my desktop client. I notic...
Plan & Country Premium, Germany Device/Operating System Debian Laptop, Samsung Android Phone My Question or Issue On my way to work I was listening to music on Spotify an...
Spotify Legend
685 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceDesktop appOperating SystemWin 10 My Question or IssueWhen I add a song into playlist that already has that song, the add duplicate pop up warning doesn't come up. The song is exactly same than the song (same album) tha...
Plan Premium Country Finland Device Desktop app Operating System Win 10 My Question or Issue When I add a song into playlist that already has that song, the add duplicate pop...
Music Fan
1657 Views
7 replies
3 likes
