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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83060 Views

40 replies

68 likes

  • 83060 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788057 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21790 Views

22 replies

6 likes

  • 21790 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2986 Views

0 replies

4 likes

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Superuser Contribution Can‘t following the artist on desktop windows

PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...

Visitor

Plan Free Country china   Operating System Windows 10 x64   My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...

Ivan

Spotify Legend

870 Views

1 replies

0 likes

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Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

Roadie

Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...

Alex

Spotify Legend

463 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs will not play sequentially if mobile app installed

PlanPremiumCountryUSA DevicePC and LG phoneOperating SystemWindows 10 My Question or IssueFor a while now, whenever I wanted to listen to songs in order (that is by artist alphabetically (I'm trying to go through all my songs from the top down)) it w...

Casual Listener

Plan Premium Country USA   Device PC and LG phone Operating System Windows 10   My Question or Issue For a while now, whenever I wanted to listen to songs in order (that is by ar...

Mihail

Spotify Legend

875 Views

3 replies

0 likes

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  • 3 replies
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Can I nest playlists?

PlanPremium Country Device Operating Systemwindows 10 My Question or IssueI'd like to be able to create a playlist which contains other playlists.For example: I'm creating playlists for Xmas and it would be easier to navigate if I had one "Christmas"...

Regular

Plan Premium   Country   Device   Operating System windows 10   My Question or Issue I'd like to be able to create a playlist which contains other playlists. For examp...

OneByBoo

Roadie

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline download location can't be changed.

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueI picked the download location to be set in "D:\Spotify\" then got notification to restart the app. Yet when I restart the app, the download location is reverted back t...

Casual Listener

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue I picked the download location to be set in "D:\Spotify\" then got notification to restart t...

CarlosE

Spotify Legend

1280 Views

4 replies

1 likes

download location
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  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

Visitor

Plan Free Country USA Device (iPhone 8 Operating System (iOS 14   My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...

CarlosE

Spotify Legend

624 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Unable to find internet connection (error code:4) only on desktop app

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueAfter being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices...

Newbie

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to ...

sumwon

Regular

4033 Views

13 replies

2 likes

Desktop
Windows 10
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  • 13 replies
  • 2 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

Casual Listener

Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...

davcos

Casual Listener

628 Views

1 replies

0 likes

Account
Android
Desktop (Windows)
throubleshooting
  • 628 Views
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Superuser Contribution Spotify acting wonky, spawning multiple processes, and crashing

PlanPremiumCountryUSDeviceSamsung Notebook 9 Pen (laptop computer)Operating SystemWindows 10 ProMy Question or IssueSpotify is acting wonky, spawning multiple processes, and crashing, usually within seconds of launching. Attached are two screen shots...

Casual Listener

Plan Premium Country US Device Samsung Notebook 9 Pen (laptop computer) Operating System Windows 10 Pro My Question or Issue Spotify is acting wonky, spawning multiple processes, and crashin...

Jeremy

Spotify Legend

2586 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Regular

Plan premium Country spain Device   Operating System windows 7    My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...

Jeremy

Spotify Legend

2010 Views

5 replies

0 likes

  • 2010 Views
  • 5 replies
  • 0 likes

Game Bar plugin won't log in.

PlanPremium FamilyCountryUSDeviceCustom built Windows 10 PCOperating SystemWindows 10 Updates 1903 My Question or IssueLogging into my Spotify account through the Windows 10 game bar widget on update 1903 doesn't work. Entering my account information...

Newbie

Plan Premium Family Country US Device Custom built Windows 10 PC Operating System Windows 10 Updates 1903   My Question or Issue Logging into my Spotify account through the Windows 10 ...

RayTurn

Newbie

10604 Views

4 replies

5 likes

  • 10604 Views
  • 4 replies
  • 5 likes

Spotify 2020 Story Mobile only

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year. This is the first year I haven't seen everyone el...

Newbie

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year...

333 Views

0 replies

0 likes

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Superuser Contribution Issues with login, then recently played was cleared, can't see liked songs, albums, or artists.

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI was having some issues when playing music. Spotify would keep telling me I was offline. After playing a song it would stop after 2-3 seconds. This had already happened to...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue I was having some issues when playing music. Spotify would keep telling me I was offline. After ...

Mihail

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
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Superuser Contribution Hidden settings on my PC (Windows 10)

DELL 2016. PCSpotify Premium.USA My Question or IssueWhere is the play queue on my PC now (2020)? No "play queue" button in the right hand corner (as suggested in HELP.

Newbie

DELL  2016.  PC Spotify  Premium.USA     My Question or Issue Where is the play queue on my PC now (2020)?  No "play queue" button in the right hand corner (as sugg...

Mihail

Spotify Legend

623 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problem with keyboard

PlanPremiumCountryItalyDeviceMSI PCOperating SystemWindows 10 My Question or IssueHi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days they don't work if spotify is in the background, but they only work if I'm i...

Newbie

Plan Premium Country Italy Device MSI PC Operating System Windows 10   My Question or Issue Hi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days ...

Ivan

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wont Play Music (Win 10 PC HELP!)

PlanFreeCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueSo I just came off my Premium plan and after that music just stopped playing for me I turned off hardware acceleration, and uninstalled and reinstalled Spotify and logge...

Visitor

Plan Free Country USA Device HP Desktop Operating System Windows 10   My Question or Issue So I just came off my Premium plan and after that music just stopped playing for me I turned ...

Ver

Spotify Legend

474 Views

1 replies

0 likes

Help
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Solved!!Superuser Contribution I created a collaborative playlist. The collaborators can't collaborate

PlanMe: Premium FamilyCollaborators: Free Spotify accounts CountryMe: USCollaborators: UK DeviceAll of us: Windows PC Operating SystemAll of us: Win10 My Question or IssueI created a collaborative playlist. It appears in my Library/Playlists, accompa...

Regular

Plan Me: Premium Family Collaborators: Free Spotify accounts   Country Me: US Collaborators: UK   Device All of us:  Windows PC   Operating System All of us: Win10 &n...

Ivan

Spotify Legend

5056 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Joe Rogan Podcast not providing sound or video

Plan FreeFree/PremiumCountry Device Lenovo Yoga 920(iPhone 8, SamsLung Galaxy 9, Macbook Pro late 2016)Operating System Windows10(iOS 10, Android Oreo, Windows 10Podcast shows playing, but no sound or video for Joe Rogan only. Everything else works a...

Visitor

Plan Free Free/Premium Country   Device Lenovo Yoga 920 (iPhone 8, SamsLung Galaxy 9, Macbook Pro late 2016) Operating System Windows10 (iOS 10, Android Oreo, Windows 10 Podca...

Mihail

Spotify Legend

4344 Views

9 replies

5 likes

  • 4344 Views
  • 9 replies
  • 5 likes

Superuser Contribution Have premium but no fullscreen button

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the video but nothing for music.

Visitor

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the ...

Alex

Spotify Legend

3569 Views

3 replies

3 likes

  • 3569 Views
  • 3 replies
  • 3 likes