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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84241 Views

40 replies

68 likes

  • 84241 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798846 Views

505 replies

64 likes

  • 798846 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24651 Views

26 replies

7 likes

  • 24651 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

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Solved!!Superuser Contribution No se reproducen automaticamente los accesos directos de Spotify

Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...

Casual Listener

Plan Premium Country  Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows    Problema He realizado varios accesos directos de...

Alex

Spotify Legend

376 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Lyrics won't sync properly

Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.

Newbie

Hey, I'm having this problem with the synchronization.   The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...

Alex

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Displaying the album cover in the player

PlanPremiumOperating SystemWindows 7My Question or IssueIn the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it?

Visitor

  Plan Premium Operating System Windows 7 My Question or Issue In the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it? ...

Ivan

Spotify Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

[Podcasts] It isn't possible to rewind and fast forward 15 seconds on Joe Rogan's Videos on desktop

I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a fast forward 15 seconds button on desktop and mobil...

Casual Listener

I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a ...

870 Views

0 replies

0 likes

Podcasts
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Superuser Contribution Cant view artist and album pages on pc

PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”

Casual Listener

Plan Premium Country Turkey Device Desktop pc Operating System Windows 10   My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...

Eni

Moderator

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cache is 5.6gb. That's 4.6gb too large. How to PERMANENTLY change size AND location?

CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...

Visitor

Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...

Alex

Spotify Legend

1161 Views

1 replies

0 likes

Cache
  • 1161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t following the artist on desktop windows

PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...

Visitor

Plan Free Country china   Operating System Windows 10 x64   My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...

Ivan

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

Roadie

Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...

Alex

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play sequentially if mobile app installed

PlanPremiumCountryUSA DevicePC and LG phoneOperating SystemWindows 10 My Question or IssueFor a while now, whenever I wanted to listen to songs in order (that is by artist alphabetically (I'm trying to go through all my songs from the top down)) it w...

Casual Listener

Plan Premium Country USA   Device PC and LG phone Operating System Windows 10   My Question or Issue For a while now, whenever I wanted to listen to songs in order (that is by ar...

Mihail

Spotify Legend

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Can I nest playlists?

PlanPremium Country Device Operating Systemwindows 10 My Question or IssueI'd like to be able to create a playlist which contains other playlists.For example: I'm creating playlists for Xmas and it would be easier to navigate if I had one "Christmas"...

Regular

Plan Premium   Country   Device   Operating System windows 10   My Question or Issue I'd like to be able to create a playlist which contains other playlists. For examp...

OneByBoo

Roadie

596 Views

1 replies

1 likes

  • 596 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline download location can't be changed.

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueI picked the download location to be set in "D:\Spotify\" then got notification to restart the app. Yet when I restart the app, the download location is reverted back t...

Casual Listener

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue I picked the download location to be set in "D:\Spotify\" then got notification to restart t...

CarlosE

Spotify Legend

1284 Views

4 replies

1 likes

download location
  • 1284 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

Visitor

Plan Free Country USA Device (iPhone 8 Operating System (iOS 14   My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...

CarlosE

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to find internet connection (error code:4) only on desktop app

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueAfter being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices...

Newbie

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to ...

sumwon

Regular

4063 Views

13 replies

2 likes

Desktop
Windows 10
  • 4063 Views
  • 13 replies
  • 2 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

Casual Listener

Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...

davcos

Casual Listener

628 Views

1 replies

0 likes

Account
Android
Desktop (Windows)
throubleshooting
  • 628 Views
  • 1 replies
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Superuser Contribution Spotify acting wonky, spawning multiple processes, and crashing

PlanPremiumCountryUSDeviceSamsung Notebook 9 Pen (laptop computer)Operating SystemWindows 10 ProMy Question or IssueSpotify is acting wonky, spawning multiple processes, and crashing, usually within seconds of launching. Attached are two screen shots...

Casual Listener

Plan Premium Country US Device Samsung Notebook 9 Pen (laptop computer) Operating System Windows 10 Pro My Question or Issue Spotify is acting wonky, spawning multiple processes, and crashin...

Jeremy

Spotify Legend

2590 Views

3 replies

0 likes

  • 2590 Views
  • 3 replies
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Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Regular

Plan premium Country spain Device   Operating System windows 7    My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...

Jeremy

Spotify Legend

2016 Views

5 replies

0 likes

  • 2016 Views
  • 5 replies
  • 0 likes

Game Bar plugin won't log in.

PlanPremium FamilyCountryUSDeviceCustom built Windows 10 PCOperating SystemWindows 10 Updates 1903 My Question or IssueLogging into my Spotify account through the Windows 10 game bar widget on update 1903 doesn't work. Entering my account information...

Newbie

Plan Premium Family Country US Device Custom built Windows 10 PC Operating System Windows 10 Updates 1903   My Question or Issue Logging into my Spotify account through the Windows 10 ...

RayTurn

Newbie

10619 Views

4 replies

5 likes

  • 10619 Views
  • 4 replies
  • 5 likes

Spotify 2020 Story Mobile only

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year. This is the first year I haven't seen everyone el...

Newbie

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with login, then recently played was cleared, can't see liked songs, albums, or artists.

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI was having some issues when playing music. Spotify would keep telling me I was offline. After playing a song it would stop after 2-3 seconds. This had already happened to...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue I was having some issues when playing music. Spotify would keep telling me I was offline. After ...

Mihail

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes