Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43823 Views
76 replies
26 likes

43823 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Solved!! Will I still have my custom songs after i delete it from my computer?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

musicaltabs
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-09-19 10:44:48 AM
2020-09-20 1:13:36 AM
musicaltabs
Casual Listener
407 Views
2 replies
0 likes

407 Views
2 replies
0 likes

Song playing

For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. Every playlist are now full and no more bug, but I ...

Oofin7
Newbie
For some reason, songs that are in the software "Spotify" can't be reading. I've already tried to reinstall the software, but didn't work. And for some other reason, in the web player, my song work. ...
2020-09-19 8:11:23 PM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Superuser Contribution Playlist playing wrong songs

Windows 10 PremiumI have recently noted that my playlists sometimes play the wrong song.For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted the Gorillas tracks and started playing the Fun Lovin Crims tra...

MarkWilliams123
Roadie
Windows 10 Premium I have recently noted that my playlists sometimes play the wrong song. For example, I had some Gorillas tracks and Fun Lovin Crims tracks in the same playlist. I deleted t...
2020-05-07 11:27:57 AM
2020-09-19 2:00:40 PM
Peter
Spotify Legend
2763 Views
5 replies
1 likes

2763 Views
5 replies
1 likes

Bad audio quality / No options

Hello there,I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options?Up to this point i've mostly used Aimp 3 and the sound on Aimp is absolutely magical, let aside the equali...

Leogator
Casual Listener
Hello there, I'm new to Spotify and quite shocked why is the sound quality is so bad, also why the destkop player has little to no audio options? Up to this point i've mostly used Aimp 3 and the ...
2020-09-19 8:42:42 AM
2020-09-19 12:44:30 PM
Sebasty
Community Legend
654 Views
3 replies
2 likes

654 Views
3 replies
2 likes

Spotify jumping around songs

PlamPremium (Family)CountrySweden DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to play songs, Spotify just "jumps" around until it stops. Just on my Desktop, not my phone nor my school mac. I have tried to reinstall Spotify...

IsakLager
Newbie
Plam Premium (Family) Country Sweden Device Desktop Operating System Windows 10 My Question or Issue When I want to play songs, Spotify just "jumps" around until it s...
2020-09-18 10:59:30 PM
2020-09-19 12:24:12 PM
Sebasty
Community Legend
574 Views
1 replies
0 likes

574 Views
1 replies
0 likes

Superuser Contribution Bug: Full screen issues: Does not show currently playing song when playing through spotify connect

Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect. Steps to reproduce: 1. Win10, spotify from windows store2. Open spotify on windows 3. Start p...

user-removed
Visitor
Full screen mode in spotify desktop will show the previously played song instead of the one currently playing if playing as destination for spotify connect. Steps to reproduce: 1. W...
2020-04-26 10:36:53 PM
2020-09-19 8:03:29 AM
Peter
Spotify Legend
2213 Views
2 replies
2 likes

2213 Views
2 replies
2 likes

Superuser Contribution Spotify stops playing music after screen TURNS ON.

PlanPremiumCountryBoliviaDeviceLaptop LenovoOperating SystemWindows My Question or IssueMy laptop is configured to turn off the display automatically when not in use (like all the pcs I've ever had). The music continues to play when my screen turns o...

Danbelro
Casual Listener
Plan Premium Country Bolivia Device Laptop Lenovo Operating System Windows My Question or Issue My laptop is configured to turn off the display automatically when not in use (like al...
2020-06-22 10:40:01 PM
2020-09-19 7:58:33 AM
Peter
Spotify Legend
1265 Views
3 replies
2 likes
Troubleshooting
Windows

1265 Views
3 replies
2 likes

Superuser Contribution [Desktop] Scroll position bug

PlanPremiumCountryUnited StatesDeviceDell XPS 9365i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch displayOperating SystemWindows 10 1809My Question or Issue When pressing the back button at the bottom of the about page to navigate to...

r0donnell
Newbie
Plan Premium Country United States Device Dell XPS 9365 i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch display Operating System Windows 10 1809 My Question or Issue &...
2019-03-06 7:04:32 AM
2020-09-18 12:04:54 PM
Mihail
Spotify Legend
490 Views
3 replies
3 likes

490 Views
3 replies
3 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

battaglin
Music Fan
Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...
2020-06-06 6:42:04 PM
2020-09-18 9:30:32 AM
Peter
Spotify Legend
1558 Views
6 replies
2 likes

1558 Views
6 replies
2 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

Telemus
Casual Listener
Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...
2020-09-18 1:44:03 AM
2020-09-18 2:05:21 AM
Telemus
Casual Listener
617 Views
1 replies
0 likes

617 Views
1 replies
0 likes

This page is not available offline! -- How to fix?

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully, however, I'm seeing the following error message: No internet co...

DRSDavidSoft
Casual Listener
I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully...
2020-08-13 1:54:42 AM
2020-09-18 1:18:18 AM
DRSDavidSoft
Casual Listener
4078 Views
3 replies
0 likes

4078 Views
3 replies
0 likes

Superuser Contribution spotify app will not completely load

HP LaptopWindows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play music. but nothing displays on the screen. i have to close the app via task...

coalminecanary
Roadie
HP Laptop Windows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play m...
2020-06-21 4:34:35 PM
2020-09-17 4:16:47 PM
Alex
Spotify Legend
2073 Views
6 replies
3 likes

2073 Views
6 replies
3 likes

Solved!! Change text and interface to make them smaller

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...

JaviErreape
Casual Listener
I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...
2018-09-03 7:27:00 PM
2020-09-17 4:09:44 PM
ty4ky
Visitor
7541 Views
4 replies
0 likes

7541 Views
4 replies
0 likes

Superuser Contribution Why, when I am on my windows PC, Spotify thinks I am German?

PlanPremiumSouth Africa, CountryLanguage, English. Operating System Windows 10 My Question or IssueWhy, when I am on my windows PC, Spotify thinks I am German?I have to tell Google to "translate to English" But, when I go into my acount details and s...

LilianeB
Casual Listener
Plan Premium South Africa, Country Language, English. Operating System Windows 10 My Question or Issue Why, when I am on my windows PC, Spotify thinks I am German? I hav...
2020-08-24 11:18:08 PM
2020-09-17 3:44:25 PM
Katerina
Spotify Legend
435 Views
4 replies
0 likes

435 Views
4 replies
0 likes

Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

Gaut1
Visitor
My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the paus...
2020-09-17 3:25:46 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Superuser Contribution Difference in titles languages between app and browser

Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when using the browser. Is there a workaround on the app so I can see the english tit...

Lukahn
Visitor
Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when usi...
2020-06-18 9:10:46 AM
2020-09-17 2:43:00 PM
Mihail
Spotify Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Possible to skip Windows online check

PlanPremiumCountry DeviceWindows 10 build 2004 My Question or IssueHi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that reports offline, even if I'm online. It looks like Spotify is the only app tha...

jasverix
Newbie
Plan Premium Country Device Windows 10 build 2004 My Question or Issue Hi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that r...
2020-09-17 12:31:54 PM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

Superuser Contribution Spotify Connect doesnt work on the windows app

PlanFamily PremiumCountryTurkey DeviceMi Mix2S, Monster Tulpar T5 v19.1Operating SystemAndroid 10, Windows 10 My Question or IssueSpotify Connect doesnt work on the windows app but it works with the spotify web player and my tablet. I tried reinstall...

lilyildiz
Casual Listener
Plan Family Premium Country Turkey Device Mi Mix2S, Monster Tulpar T5 v19.1 Operating System Android 10, Windows 10 My Question or Issue Spotify Connect doesnt work o...
2020-06-03 6:15:42 PM
2020-09-17 12:08:41 PM
Alex
Spotify Legend
513 Views
3 replies
1 likes

513 Views
3 replies
1 likes

Superuser Contribution Multiple selection on Desktop

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, I just got my Facebook profil hacked and can't seem to be able to retreive it (and my email address too), my spotify account was linked to it so I had to recreate ...

Lockman07
Casual Listener
Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Hello, I just got my Facebook profil hacked and can't seem to be able ...
2020-06-07 8:32:26 PM
2020-09-17 11:36:19 AM
Ivan
Spotify Legend
756 Views
6 replies
5 likes

756 Views
6 replies
5 likes

Superuser Contribution Spotify keeps skipping to the next song

PlanFreeCountryUAEDeviceHP laptopOperating Systemwindows 10 My Question or IssueI opened spotify on my laptop to listen to some songs and I went on to my playlist tried playing it and it starts skipping all the songs one by one after being one second...

joelxpaul
Casual Listener
Plan Free Country UAE Device HP laptop Operating System windows 10 My Question or Issue I opened spotify on my laptop to listen to some songs and I went on to my playlist tri...
2020-05-28 7:40:32 AM
2020-09-17 9:40:59 AM
Alex
Spotify Legend
582 Views
3 replies
1 likes

582 Views
3 replies
1 likes

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