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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 137064 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
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  • Windows
  • 53285 Views
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Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

  • Regular
  • Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...
  • Xenia
  • Moderator
  • 704 Views
  • 2 replies
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  • Desktop Windows
    Issues
  • 704 Views
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Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...
  • Petya
  • Community Legend
  • 1109 Views
  • 3 replies
  • 2 likes
  • 1109 Views
  • 3 replies
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Solved!!Superuser Contribution No Internet connection (Error code 4)

PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.

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  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...
  • Petya
  • Community Legend
  • 944 Views
  • 1 replies
  • 1 likes
  • 944 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

  • Newbie
  • Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...
  • Petya
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Friends
    Search
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

  • Music Fan
  • Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...
  • Petya
  • Community Legend
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
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Song auf Handy zulassen?

Ich wollte einen Song abspielen und dann kam folgende Meldung:"Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt."Ich benutze Spotify auf dem PC, hatte es aber eine Weile auch auf dem Handy mit dem ...

  • Visitor
  • Ich wollte einen Song abspielen und dann kam folgende Meldung: "Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt." Ich benutze Spotify auf dem P...
  • Emilia_8
  • Spotify Star
  • 2994 Views
  • 1 replies
  • 1 likes
  • 2994 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuck in "offline" mode

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...

  • Newbie
  • Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...
  • Mario
  • Spotify Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I not sort from recently added on Windows like I can on iOS?

Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?

  • Newbie
  • Why can I not sort from recently added on Windows like I can on iOS?   Plan Premium   Country USA   Device Windows, iOS Operating System Windows 10, iOS 13   My Quest...
  • Mario
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 1 likes
  • 229 Views
  • 1 replies
  • 1 likes

Daily updates?

PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...

  • Newbie
  • Plan Premium (family) Country UK   Device A PC Operating System Windows 10,etc   My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...
  • 220 Views
  • 0 replies
  • 2 likes
  • 220 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Keeps Playing Songs Not On My Playlist

PlanPremiumCountryUSAOperating System( Windows 10) My Question or Issueevery time I play a song from my playlist and when the song gets finished it skips to this chick -_- no matter what type of playlist on playing. I tried following the artist and u...

  • Gig Goer
  • Plan Premium Country USA Operating System ( Windows 10)   My Question or Issue every time I play a song from my playlist and when the song gets finished it skips to this chick -_- n...
  • Mario
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scratched Record?

So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds over and over. At first I thought I was crazy, but I q...

  • Casual Listener
  • So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds ove...
  • Ivan
  • Spotify Legend
  • 865 Views
  • 4 replies
  • 0 likes
  • Windows
  • 865 Views
  • 4 replies
  • 0 likes

"don't like" buton

PlanPremiumCountryCanadaDeviceComputer and iPhone 8Operating SystemWindows 10 and iOS 13 My Question or IssueWhy I can't dislike a song in the Windows and Iphone application. I can only like a song...?

  • Visitor
  •     Plan Premium Country Canada Device Computer and iPhone 8 Operating System Windows 10 and iOS 13   My Question or Issue Why I can't dislike a song in the Windows and Iph...
  • Emilia_8
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

individual songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow can you add individual songs to ones Spotify account?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how can...
  • Emilia_8
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Other devices don't recognise my Spotify Desktop App

PlanPremiumCountryGermanyDeviceSelf-build PCOperating SystemWindows 10 Pro with newest updates My Question or IssueI noticed, that none of my other devices I use Spotify with are recognising my Spotify desktop app. I can't use Spotify Connect with my...

  • Casual Listener
  • Plan Premium Country Germany Device Self-build PC Operating System Windows 10 Pro with newest updates   My Question or Issue I noticed, that none of my other devices I use Spotify with...
  • Coppelius
  • Casual Listener
  • 436 Views
  • 1 replies
  • 0 likes
  • Desktop
    Windows
  • 436 Views
  • 1 replies
  • 0 likes

Song title language: English on the web app but native language on desktop

PlanPremiumCountryUK/GBDevicePC Windows 10Operating SystemWindows 10 My Question or IssueSong title language - English on the web app but native language on desktop?I have been listing to an album which contains Japanese music. When viewed on the Win...

  • Casual Listener
  • Plan Premium Country UK/GB Device PC Windows 10 Operating System Windows 10   My Question or Issue Song title language - English on the web app but native language on desktop? ...
  • 347 Views
  • 0 replies
  • 2 likes
  • Desktop
    language
  • 347 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify app keeps skipping for no reason

PlanFreeCountryAustraliaDeviceCustom ComputerOperating SystemWindows 10 My Question or IssueMy Spotify app keeps skipping songs extremely quickly for no reason and I have restarted the app, reinstalled it multiple times, looked for solutions around t...

  • Visitor
  •   Plan Free Country Australia Device Custom Computer Operating System Windows 10   My Question or Issue My Spotify app keeps skipping songs extremely quickly for no reason and I ...
  • Mario
  • Spotify Legend
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Image is not small enough for spotify playlist.

Every time I try to insert a photo onto my playlist, it says it is too small 300x300? And when I find a smaller one it still doesnt even work. I've tried a clean reinstall, and clear the appdata and restarting my laptop. It still doesn't work. someon...

  • Casual Listener
  • Every time I try to insert a photo onto my playlist, it says it is too small 300x300? And when I find a smaller one it still doesnt even work. I've tried a clean reinstall, and clear the appdata and ...
  • watermaloney
  • Casual Listener
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to play only liked songs in an album

PlanPremiumCountryCZDevicePCOperating SystemWindows 10 My Question or IssueHow do I play only liked songs in an album? Spotify removed option to remove songs from albums. There are many albums I've saved that contain both great and terrible songs at ...

  • Music Fan
  •   Plan Premium Country CZ Device PC Operating System Windows 10   My Question or Issue How do I play only liked songs in an album? Spotify removed option to remove songs fro...
  • Petya
  • Community Legend
  • 6193 Views
  • 8 replies
  • 10 likes
  • 6193 Views
  • 8 replies
  • 10 likes

Clico para escutar qualquer música e não sai som.

Já desinstalei, instalei. Já reiniciei o computador, mas não consegue sair som. Pelo navegador funciona, mas pelo programa instalado no computador, não. Nas configurações arquivo system 32 não existe nem o spotify lá. Alguém poderia me ajudar?

  • Regular
  • Já desinstalei, instalei. Já reiniciei o computador, mas não consegue sair som. Pelo navegador funciona, mas pelo programa instalado no computador, não.  Nas configurações arquivo system 32 não...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes