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high-pitched sound in the background

high-pitched sound in the background

hello I have a high-pitched noise that goes into the background on some music someone can help me plz

 

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3 Replies

Hey @Atsuna,

 

Thanks for reaching out and welcome to the Community.

 

Let us know if this issue persists once you've performed a clean reinstall on the affected device. We recommend this step since it'll get you the latest app version with all necessary updates and remove any corrupted files from previous installations.

 

If that doesn't fix things, does it make a difference if you change the music quality settings? Also, does the noise appear when using our web player?

 

Keep us posted. We're always one reply away.

 

Mihail Moderator
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the problem persists and I tried on the web player the problem is also present

Hey @Atsuna,

 

Thanks for getting back to us.

 

Could you let us know the make, model, OS version and exact Spotify version on your device? Also, does this happen on other devices as well or only on your desktop?

 

Keep us posted. We’ll keep an eye out for your reply.

Mihail Moderator
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