Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26406 Views
193 replies
16 likes

26406 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2139 Views
1 replies
6 likes

2139 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141276 Views
0 replies
26 likes
Mac
Windows

141276 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56545 Views
0 replies
33 likes
Windows

56545 Views
0 replies
33 likes

Spotify Connect Not working for iOS or Desktop

PlanFree/PremiumCountryAustraliaDeviceiPhone XE and Windows LaptopOperating SystemiOS 13 and Windows 10 My Question or IssueMultiple people at my workplace are unable to connect to our heos 1 via spotify connect, I have unplugged and plugged back in,...

clarksca
Casual Listener
Plan Free/Premium Country Australia Device iPhone XE and Windows Laptop Operating System iOS 13 and Windows 10 My Question or Issue Multiple people at my workplace are unable to conn...
2020-05-07 2:34:20 AM
2020-05-07 7:36:02 AM
OneByBoo
Rising Star 4
500 Views
3 replies
0 likes

500 Views
3 replies
0 likes

Weird connection issues

PlanPremiumCountryThe Netherlands (registered) / Mexico (currently using)DeviceMicrosoft Surface Pro 4Operating SystemWindows 10 Pro My Question or IssueIn the last few days my Spotify keeps saying my pc is offline. I can't get it to play any song an...

ParaGraphiCL
Newbie
Plan Premium Country The Netherlands (registered) / Mexico (currently using) Device Microsoft Surface Pro 4 Operating System Windows 10 Pro My Question or Issue In the last few days ...
2020-05-06 6:08:50 PM
2020-05-07 7:35:08 AM
OneByBoo
Rising Star 4
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Friends are not showing on Friend Activity

PlanPremium CountryUnited States DeviceDell XPS 13 9380Operating SystemWindows 10 My Question or IssueJust today when I got on the desktop app, I could only see one of my friends on friend activity. Just last night when I went on the app I could see ...

bsarrasin1
Casual Listener
Plan Premium Country United States Device Dell XPS 13 9380 Operating System Windows 10 My Question or Issue Just today when I got on the desktop app, I coul...
2020-05-06 8:15:57 PM
2020-05-07 7:28:11 AM
OneByBoo
Rising Star 4
865 Views
1 replies
4 likes
Friend Activity

865 Views
1 replies
4 likes

Spotify won't connect to the internet

PlanPremiumCountryILDevice(Laptop)Operating SystemWindows 10 My Question or IssueSpotify was saying "internet connection unavailable" despite being connected and browsing websites. Tried resetting the wifi router, messing with Spotify settings and ch...

WhaleBreath
Visitor
Plan Premium Country IL Device (Laptop) Operating System Windows 10 My Question or Issue Spotify was saying "internet connection unavailable" despite being connected and browsing web...
2020-05-07 5:42:16 AM
2020-05-07 7:11:19 AM
OneByBoo
Rising Star 4
727 Views
1 replies
0 likes
Windows 10

727 Views
1 replies
0 likes

Playing wrong song On Alexa Spotify connect

PlanFree/PremiumUSA DeviceiPhone Xs, Dell LaptopOperating SystemiOS 13, Windows 10 My Question or IssueEvery few songs my spotify (typically while on spotify connect) will have a song playing and it will act like its a certain song with album art and...

cool259
Casual Listener
Plan Free/Premium USA Device iPhone Xs, Dell Laptop Operating System iOS 13, Windows 10 My Question or Issue Every few songs my spotify (typically while on spotify connect) wi...
2020-04-15 9:25:06 PM
2020-05-06 10:37:41 PM
Re-Offender
Casual Listener
1274 Views
1 replies
0 likes

1274 Views
1 replies
0 likes

Nothing happens when I click "Reset Password"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter someone else logged into my account, I logged out of all devices. I'm trying to log back in, but nothing happens when I click the "Reset Password" button...

forlornmelody
Visitor
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue After someone else logged into my account, I logged out of all devices. I'm...
2020-05-06 5:38:37 PM
2020-05-06 9:48:47 PM
Emilia_8
Community Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Cant get rid of old local files in liked songs

When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. I have removed these files from the local files and my comp...

Wazza4
Casual Listener
When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. ...
2020-05-06 8:06:41 PM
2020-05-06 9:40:37 PM
Emilia_8
Community Legend
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Start/stop -menu on the taskbar randomly stops working

PlanPremium CountryNorway DeviceLaptop ASUS UX430U and all my other laptops running Windows 10 Operating SystemWindows 10 My Question or IssueMy laptop, as many others, has no hw mediabuttons on it, and the easiest way to start/stop a track on spotif...

joarha
Newbie
Plan Premium Country Norway Device Laptop ASUS UX430U and all my other laptops running Windows 10 Operating System Windows 10 My Question or Issue My laptop, ...
2020-05-06 1:46:27 PM
136 Views
0 replies
0 likes

136 Views
0 replies
0 likes

Windows app not working

Hi all!Any ideas?My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produced. I've tried everything they suggest- restart, log out...

EJ96
Visitor
Hi all! Any ideas? My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produce...
2020-05-06 10:56:52 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

Skipping stops working after a while (on Premium)

Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens on both desktop and mobile consistently. Any ideas...

Genericname5632
Visitor
Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens...
2020-05-06 9:01:30 AM
236 Views
0 replies
0 likes
skip songs
skipping

236 Views
0 replies
0 likes

Spotify album shows in Google search but not in Windows app

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueWhy can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web player, see attached screen shot, but not in the Windows app? The app shows o...

SFS2014
Visitor
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Why can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web p...
2020-05-06 7:01:26 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Superuser Contribution G-sync for windowed create mouse lag

Plan Premium Country swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display My Question or Issue Enable "G-sync for windowed and full screen mode" create mouse lag (This is reproducible on two different computers, both Nvidia GTX 10...

implor
Casual Listener
Plan Premium Country swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display My Question or Issue Enable "G-sync for windowed and full scree...
2018-12-03 8:42:54 PM
2020-05-06 1:53:51 AM
Elena
Moderator
8524 Views
16 replies
32 likes

8524 Views
16 replies
32 likes

Playlist cover change

Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the playlist cover photo and it wouldn’t let me on my W...

Emmaor1305
Casual Listener
Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the ...
2020-05-05 3:03:26 PM
2020-05-05 8:02:23 PM
Sebasty
Spotify Star
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Superuser Contribution Like/dislike buttons on Release Radar/Discover Weekly have disappeared (again)

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first occurred in late 2019 (https://community.spotify.com/t5/Desktop-Windows/D...

earthfirefly
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first...
2020-05-04 8:25:29 PM
2020-05-05 7:01:55 PM
porscherain
Visitor
534 Views
2 replies
9 likes
Discover Weekly
Release Radar

534 Views
2 replies
9 likes

problemas al internar reproducir canciones

tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito"He probado otras soluciones que he visto por el foro, com...

sergioplasencia
Casual Listener
tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito" He p...
2019-09-16 6:13:29 PM
2020-05-05 6:48:16 PM
Daniexmi
Casual Listener
971 Views
3 replies
0 likes

971 Views
3 replies
0 likes

Getting queue back to all songs after filtering for one song

I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play any more music after that song plays.

tjliebro
Music Fan
I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play an...
2020-05-05 4:56:42 PM
140 Views
0 replies
0 likes

140 Views
0 replies
0 likes

Superuser Contribution Connection does not work

Since Yesterday I can not connect Spotify with my Sonos System.Wohnzimmer + 1 stand for two Sonos Loudspeaker. From Sonos App I can play only the songs which I have obtained via Spotify. This means most of my Playlist does not work. PlanPremiumCountr...

Frustration1
Visitor
Since Yesterday I can not connect Spotify with my Sonos System. Wohnzimmer + 1 stand for two Sonos Loudspeaker. From Sonos App I can play only the songs which I have obtained via Spotify. Thi...
2020-05-01 10:59:23 AM
2020-05-05 4:04:51 PM
Elena
Moderator
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Solved!! Error Code 17, A Firewall may be blocking Spotify!

Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally ...

RapLeqend
Regular
Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please u...
2018-10-13 9:35:52 PM
2020-05-05 2:52:45 PM
davidjjc
Visitor
13690 Views
5 replies
3 likes

13690 Views
5 replies
3 likes

Solved!! Logo of the music/playlist disappeared

Operating SystemWindows 8.1 My Question or IssueHello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song name and the artist.And If you put the mouse on the left side o...

Digicat
Casual Listener
Operating System Windows 8.1 My Question or Issue Hello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song...
2020-05-04 6:50:03 PM
2020-05-05 12:39:02 PM
Digicat
Casual Listener
581 Views
2 replies
1 likes

581 Views
2 replies
1 likes

Solved!!Superuser Contribution Spotify mutes itself on bluetooth when audio in any other player is paused or stopped.

PlanFree/PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My IssueWhile playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself when I pause the other player, or when the audio in that player ends. For ex...

daftPirate
Casual Listener
Plan Free/Premium Country US Device Desktop Operating System Windows 10 My Issue While playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself ...
2020-05-04 7:31:32 AM
2020-05-05 11:35:33 AM
Mario
Spotify Legend
3481 Views
3 replies
0 likes
Glitch
mute
muted
Troubleshooting

3481 Views
3 replies
0 likes

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Desktop (Windows)

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