Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12524 Views

105 replies

48 likes

  • 12524 Views
  • 105 replies
  • 48 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1563 Views

15 replies

2 likes

Possible Bug
  • 1563 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3939 Views

40 replies

2 likes

  • 3939 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9232 Views

0 replies

4 likes

  • 9232 Views
  • 0 replies
  • 4 likes

Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

Regular

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...

Alex

Spotify Legend

1960 Views

1 replies

0 likes

  • 1960 Views
  • 1 replies
  • 0 likes

Superuser Contribution "don't like" button has disappeared

PlanFreeCountryRussian federationDevicePCOperating SystemWindows 10 My Question or Issue"don't like" button has disappeared in playlist "Discover Weekly". I already reinstalled the App. What can i do to return this?

Casual Listener

  Plan Free Country Russian federation Device PC Operating System Windows 10   My Question or Issue "don't like" button has disappeared in playlist "Discover Weekly". I already r...

Darkglove

Regular

815 Views

3 replies

5 likes

  • 815 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

Casual Listener

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...

Jeremy

Spotify Legend

1091 Views

2 replies

0 likes

pictures
Windows 10
  • 1091 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where has the repeat button gone November 2020

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear visibility of this functionality) anymore??? I now ...

Visitor

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear ...

Alex

Spotify Legend

2632 Views

3 replies

2 likes

  • 2632 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local Files New Issue

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue Just yesterday all of my local files suddenly disappeared. I rescanned everything and then only the local files that were specifically in my playlist were the only ones...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue  Just yesterday all of my local files suddenly disappeared. I rescanned everythi...

Jeremy

Spotify Legend

666 Views

3 replies

1 likes

  • 666 Views
  • 3 replies
  • 1 likes

Superuser Contribution Windows 10 freezes for 2 seconds, Spotify quality drops afterwards

PlanPremiumCountryUSADevicePCOperating SystemWin10Spotify build: 1.1.46.916.g416cacf1 My Question or IssueFor the last several weeks, I have had an issue where my computer will freeze for 2 seconds and then Spotify's audio quality will drop. A common...

Regular

Plan Premium Country USA Device PC Operating System Win10 Spotify build: 1.1.46.916.g416cacf1   My Question or Issue For the last several weeks, I have had an issue where my comp...

Jeremy

Spotify Legend

879 Views

3 replies

0 likes

  • 879 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Playlist is currently empty" problem in spotify pc application + problems in web version

PlanPremiumCountryPhilippinesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI cannot see the songs in the playlists that I have created in the spotify pc application. The page says "the playlist is currently empty". You also could not ...

Visitor

Plan Premium Country Philippines Device HP Laptop Operating System Windows 10   My Question or Issue I cannot see the songs in the playlists that I have created in the spotify pc appli...

Ivan

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can no longer remove songs from Made For You

Plan PremiumCountry UK DeviceLenovo Thinkpad T480Operating SystemWindows 10 1903 My Question or IssueThe option to remove songs from my Made For You > My Daily Mix playlists has disappeared, was this an intentional update or is there somethingn wrong...

Music Fan

Plan Premium Country UK   Device Lenovo Thinkpad T480 Operating System Windows 10 1903   My Question or Issue The option to remove songs from my Made For You > My Daily Mix play...

Mario

Spotify Legend

3231 Views

11 replies

3 likes

  • 3231 Views
  • 11 replies
  • 3 likes

[Desktop][Developer] Now Playing display / home display bug in version 1.1.47.684.g136419d9-a

This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.

Casual Listener

This is on Windows 10. I just re-downloaded and then updated the app to the newest version.    Home screen shows some messed up markup and Now Playing shows a blank black screen.

498 Views

0 replies

0 likes

Desktop
Developer
  • 498 Views
  • 0 replies
  • 0 likes

Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

Casual Listener

Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...

Peter

Spotify Legend

1010 Views

3 replies

0 likes

  • 1010 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Casual Listener

Plan Premium Country Switzerland   Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit   My Question or Issue If i try t...

Alex

Spotify Legend

643 Views

3 replies

0 likes

Win10 playing not working
  • 643 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cache Location

PlanPremiumCountryTurkey DevicePCWindows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different hard drive but spotify still stores data in my main windows partition. Need help

Regular

Plan Premium Country Turkey   Device PC Windows 10   My Question or Issue   Hello changing cache location doesn't work on Windows. I set the cache location in a different ha...

Katerina

Spotify Legend

957 Views

3 replies

0 likes

  • 957 Views
  • 3 replies
  • 0 likes

Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

Music Fan

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

9qll-gg_8go6a

Music Fan

1870 Views

8 replies

17 likes

  • 1870 Views
  • 8 replies
  • 17 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...

0pTicaL

Gig Goer

4666 Views

11 replies

1 likes

  • 4666 Views
  • 11 replies
  • 1 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

Roadie

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...

dinomight

Spotify Star

1914 Views

1 replies

2 likes

  • 1914 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Most local files don't show up but used to

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files ar...

Regular

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to...

shoelessyo

Regular

2370 Views

8 replies

5 likes

  • 2370 Views
  • 8 replies
  • 5 likes

Superuser Contribution Typing to jump to songs no longer works

PremiumUnited StatesWindows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typing a song or artist or album (whatever your sort is set to) and ...

Regular

Premium United States Windows 10   Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typi...

mlidbo

Roadie

1200 Views

5 replies

0 likes

  • 1200 Views
  • 5 replies
  • 0 likes

Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

Casual Listener

Plan Family premium Country USA Device Dektop app Operating System Windows 10   My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...

mlidbo

Roadie

1266 Views

3 replies

0 likes

  • 1266 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved Songs Becoming Obsolete Versions of the Same Song

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few new songs undergo this problem. The saved song I have...

Newbie

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few ne...

mlidbo

Roadie

3846 Views

8 replies

7 likes

  • 3846 Views
  • 8 replies
  • 7 likes

Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

Visitor

  Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10   My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...

Alex

Spotify Legend

1183 Views

1 replies

0 likes

  • 1183 Views
  • 1 replies
  • 0 likes