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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2258 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153213 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143162 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11390 Views

1 replies

6 likes

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[Desktop] Autoplay does not work after selecting an individual song from the History

PlanPremiumCountryGermanyDeviceASUS VivoMini PCOperating SystemWindows 10 Home (1909) x64 My Question or IssueI enabled Autoplay and it works properly as soon as an album or playlist is finished playing. However, when I select a specific song individ...

Visitor

Plan Premium Country Germany Device ASUS VivoMini PC Operating System Windows 10 Home (1909) x64   My Question or Issue I enabled Autoplay and it works properly as soon as an album or ...

368 Views

0 replies

0 likes

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Can't Play the Current Track

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWoke up this morning after using Spotify on my desktop app successfully all day yesterday. Now I can't play any songs without getting a message "Spotify can't play the current track....

Visitor

Plan Premium Country USA Operating System Windows 10   My Question or Issue Woke up this morning after using Spotify on my desktop app successfully all day yesterday. Now I can't play an...

Amenthea

Regular

356 Views

1 replies

0 likes

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Superuser Contribution Spotify won't play on PC desktop app

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueWhenever I open Spotify normally, and try to play any song, it will instantly skip to the next one, not actually playing anything. It skips all Spotify songs and only pla...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue Whenever I open Spotify normally, and try to play any song, it will instantly skip to the next...

Burrandino92

Newbie

5689 Views

3 replies

3 likes

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Superuser Contribution Playback/skipping error - 'Spotify can't play this right now'

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home - 10.0.18362 Build 18362Spotify Version1.1.35.458.g891674f3Audio OutputASUS Xonar DX audio My Question or IssuePlayback/skipping error - 'Spotify can't play this right now' I've been using S...

Regular

Plan Premium Country UK Device PC Operating System Windows 10 Home - 10.0.18362 Build 18362 Spotify Version 1.1.35.458.g891674f3 Audio Output ASUS Xonar DX audio   My Question or Is...

darryngordon

Visitor

2212 Views

7 replies

1 likes

playback
skipping
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Superuser Contribution Spotify Desktop + Chromecast Audio NO CAST!!!

Tried ALL the obvious suggeste by Spotify assistance (?) but still it is IMPOSSIBLE to cast Spotify to a TV via Chromecast audio FROM a desktop pcThe set up is this:1 - Win desktop PC connected to the office network via ethernet (not via wifi)2 - Chr...

Casual Listener

Tried ALL the obvious suggeste by Spotify assistance (?) but still it is IMPOSSIBLE to cast Spotify to a TV via Chromecast audio FROM a desktop pc The set up is this: 1 - Win desktop PC connected t...

MattSuda

Spotify Star

1472 Views

2 replies

0 likes

chromecast audio
Windows
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Superuser Contribution Spotify closing on its own at random

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm currently having an issue with my desktop Spotify app where after about 15-20 seconds of opening and playing music the app closes on its own like it crashed. This has b...

Regular

Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue I'm currently having an issue with my desktop Spotify app where after about 15-20 seconds of ope...

Ivan

Spotify Legend

550 Views

1 replies

0 likes

crashing
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Recently Played NOT updating

PlanPremiumCountryRomania DeviceDesktopOperating SystemWindows 10 My Question or Issue I'm having the Home page always with 3 playlists present as Recently Played and it's really annoying because these are NOT the latest... not even close. Please fix...

Casual Listener

Plan Premium Country Romania   Device Desktop Operating System Windows 10   My Question or Issue   I'm having the Home page always with 3 playlists present as Recently Play...

Valentin124

Casual Listener

610 Views

2 replies

1 likes

played
recently
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  • 1 likes

Superuser Contribution Don't launch at startup

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify opens itself at startup even though I have it set not to. I've confirmed that this behavior happens with other Spotify users as well. How can I help to fix th...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Spotify opens itself at startup even though I have it set not to. I've confirmed that this...

Elena

Moderator

649 Views

1 replies

0 likes

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Expiring Playlist Link

PlanPremiumCountryNew ZealandDeviceAnyOperating SystemAny My Question or Issue Hey. I have recently put together a playlist of a bunch of songs I use in my YouTube videos. My subscribers have asked for a link to the playlist, so I put a link in the d...

Visitor

Plan Premium Country New Zealand Device Any Operating System Any   My Question or Issue   Hey. I have recently put together a playlist of a bunch of songs I use in my YouTube vid...

Sebasty

Community Legend

2974 Views

1 replies

0 likes

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Windows 10 App Errorcode: Accesspoint:34

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueHi, Newbie here, I see there has been an ongoing issue with people trying to login to the windows app, and having the "A Firewall may be blocking your Spotify" "Accesspoint:34" issue ...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue Hi, Newbie here, I see there has been an ongoing issue with people trying to login to the windows app, and havi...

Toucan15

Visitor

5744 Views

3 replies

0 likes

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Solved!!Superuser Contribution Spotify App won't play unless I start it with administrator rights

PlanFamilyCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I start the Spotify-App (either the one from the Windows Store or the regular one) and try to play songs I get the error "Spotify can't play this right now. ...

Regular

Plan Family Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When I start the Spotify-App (either the one from the Windows Store or the regu...

bianca_cam

Casual Listener

6978 Views

17 replies

4 likes

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Spotify App in WIn10 Skips Every SOng and wont play.

PlanPremiumCountryAUDevicePCOperating SystemWindows 10 1909 My Question or IssueSpotify skips every song. On pc.Able to play on Sonos via direct connect from PC.Reinstalled and restarted. Happened since last Spotify Software Update (1.1.35.458.g89167...

Newbie

Plan Premium Country AU Device PC Operating System Windows 10 1909   My Question or Issue Spotify skips every song. On pc. Able to play on Sonos via direct connect from PC. Reinstall...

Sebasty

Community Legend

332 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

Casual Listener

Spotify worked fine until few days ago, now it says I am offline even with working internet.   Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...

mrioscorrea

Visitor

1195 Views

2 replies

0 likes

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Superuser Contribution Desktop App does not work

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueThe spotify desktop app on my PC won't play any music. If I double click a specific song, Spotify sends an error message saying that it can't play the song, but that "if you h...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue The spotify desktop app on my PC won't play any music. If I double click a specific song, Spotify s...

Amenthea

Regular

644 Views

2 replies

0 likes

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Superuser Contribution Major problems with getting Spotify to work at all.

PlanPremiumCountryUKOperating SystemWindows 10 Hi, Having major problems with Spotify desktop (Windows). When I click to open Spotify, a box appears (yet the app opens as well as the box) saying – The Spotify application is not responding – despite i...

Visitor

Plan Premium Country UK Operating System Windows 10   Hi,   Having major problems with Spotify desktop (Windows). When I click to open Spotify, a box appears (yet the app opens as ...

Elena

Moderator

533 Views

1 replies

0 likes

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Superuser Contribution Headphone problem

I have a pair of Bose A2 Soundlink wireless headphones. I can listen to iTunes or CDs with no problem. When I listen to Spotify, they keep cutting in and out. I can use them to listen to my phone, but it has issues on my desktop Windows 10 pc. I have...

Music Fan

I have a pair of Bose A2 Soundlink wireless headphones. I can listen to iTunes or CDs with no problem. When I listen to Spotify, they keep cutting in and out. I can use them to listen to my phone, bu...

Elena

Moderator

483 Views

1 replies

0 likes

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Please add 32bit/384kHz device support! Creative Soundblaster AE-9

PlanFamily Premium CountrySweden DevicePC Operating SystemWindows 10 My Question or IssueGuys please, please please please add 32bit/384kHz device support. To be 100% clear, I am not asking for higher music bitrate quality. I am asking for you to sup...

Casual Listener

Plan Family Premium   Country Sweden   Device PC   Operating System Windows 10   My Question or Issue Guys please, please please please add 32bit/384kHz device suppor...

titanium94

Casual Listener

8069 Views

7 replies

17 likes

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Whenever I try to log into the Spotify Desktop app it closes

PlanFreeCountryU.SDevicePCOperating SystemWindows 10 My Question or IssueSo when I I open up the Desktop App and log in with my Username and Password, it closes immediately. As soon as I hit enter it closes. I reinstalled it, it didn't work. I remove...

Casual Listener

Plan Free Country U.S Device PC Operating System Windows 10   My Question or Issue So when I I open up the Desktop App and log in with my Username and Password, it closes immediately. ...

c0gus9oua0ddsv3

Casual Listener

553 Views

2 replies

0 likes

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Superuser Contribution Spotify desktop app shows 1 row of pixels on other screen in multi-monitor setup

PlanPremiumCountryCanadaOperating SystemWindows 10 - Spotify Desktop App My Question or IssueWhen the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and it is currently in focus, a single row of pixels from the right or left ...

Casual Listener

Plan Premium Country Canada Operating System Windows 10 - Spotify Desktop App   My Question or Issue When the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and ...

ChaoticLisa

Visitor

10878 Views

41 replies

30 likes

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Desktop app becomes unstable when scanning for local files in large Downloads folder

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 Pro, version 2004, build 19041.329 My Question or IssueRecently, I experienced a problem when attempting to close the Spotify Desktop app. When right clicking on it's icon in the ...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10 Pro, version 2004, build 19041.329   My Question or Issue Recently, I experienced a problem when attemptin...

349 Views

0 replies

0 likes

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