Plan
Premium
Country
United States
Device
Desktop version
Operating System
Windows 10
My Question or Issue
This has been an ongoing issue for me- I will try to play an album by an artist and unless the album or song I'm attempting to play is "liked"(saved in my library somehow?), it will not play.
I have performed and uninstall and reinstall and still seeing this issue.
Any help is greatly appreciated!
Tracks 1-7 play as expected, when track 8 should play, playback stops
Hey there @,
Thank you for your post here in the Community. We're happy to help.
Can you make sure the hosts file on the device doesn't have any entries with 'Spotify'? Here's the steps:
If the device has multiple sound cards, install/update the drivers for each card.
If that doesn't do the trick, we suggest that you perform a clean reinstall of the app to make sure there's no old cache files causing this.
Keep us posted 🙂
Cheers!
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Env: prod