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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2544 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156916 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154427 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11546 Views

1 replies

6 likes

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No way to see the audio quality of the current song?

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub. In Tidal I can see what quality each song has. Where is the equivalent in...

Casual Listener

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub.   In Tidal I ca...

Sebasty

Community Legend

9010 Views

1 replies

1 likes

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spotify cant change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei cant change song on windows app. one day it works, the other day it doesnt.

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i cant ...

330 Views

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Superuser Contribution Navigating a playlist while sorted alphabetically

PlanPremium CountryUSA DeviceDesktop PCOperating SystemWin10 So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, a song pops on, and I want to listen to a different song by the same artist instead. I imagine t...

Visitor

  Plan Premium   Country USA   Device Desktop PC Operating System Win10   So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, ...

Elena

Moderator

401 Views

1 replies

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Superuser Contribution The volume of ADs are louder than music

PlanFreeCountryTaiwanDevicePC with Logitech MX SoundOperating SystemWindows 10 My Question or IssueI have a free account, and there are some Ads for us supplied from supplier. But the ADs are always louder than the music what I'm listening.I don't ha...

Newbie

Plan Free Country Taiwan Device PC with Logitech MX Sound Operating System Windows 10   My Question or Issue I have a free account, and there are some Ads for us supplied from supplier...

Elena

Moderator

773 Views

1 replies

1 likes

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Solved!! [Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

Visitor

Account Created over facebook Plan Premium (Telekom Germany) Country Germany Device PC Operating System Win10   My Question or Issue I've had problems with Spotify for a few months n...

User999x

Casual Listener

3204 Views

3 replies

6 likes

Account
Login
Other
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Superuser Contribution The way Spotify determines an active internet connection has to be a joke, right?

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them did anything for me. Though I did find one thread whi...

Casual Listener

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them di...

Jeremy

Spotify Legend

811 Views

1 replies

1 likes

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Solved!!Superuser Contribution How to correct EQ (bass level) in desktop app?

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control? Even after turning the bass all the way down on my audio system it is still over-boosted. I've comp...

Casual Listener

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control?   Even after turning the bass all the ...

Jeremy

Spotify Legend

5168 Views

6 replies

1 likes

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my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

Visitor

Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10   My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...

JackReynolds05

Music Fan

501 Views

1 replies

1 likes

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Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

Newbie

Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...

dinomight

Spotify Star

1001 Views

1 replies

0 likes

like
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"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

Newbie

Plan Premium Country NL Device HP Pavilion Operating System Windows 10   My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...

272 Views

0 replies

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Superuser Contribution Some things are in Japanese

I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted to share it on Discord with some friends, but on Discord the song titl...

Regular

I just started a radio of the Spotify created playlist "Heavy Queens"[1]  And I noticed songs from the band "The Dark Element"[2]  was in Japanese, I thought it was funny and wanted t...

Son_Of_Diablo

Regular

1271 Views

4 replies

0 likes

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Superuser Contribution Downloading songs prompts a 'Waiting for connection...'

PlanPremiumCountryUKDeviceHP Laptop 17-ca1xxxOperating SystemWindows 10 My Question or IssueI'm unable to download any songs to a playlist (or download any songs at all for that matter). Looking it up on the r/spotify subreddit prompted several threa...

Newbie

Plan Premium Country UK Device HP Laptop 17-ca1xxx Operating System Windows 10   My Question or Issue I'm unable to download any songs to a playlist (or download any songs at all for t...

Mario

Spotify Legend

405 Views

1 replies

0 likes

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Superuser Contribution Crashing when logged in, multiple accounts, multiple devices windows 10 and andriod.

Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries. PlanPremi...

Visitor

Hi all,  Web spotify works. one of my andriod devices still logs into the spotify app.  however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, ...

Alex

Spotify Legend

1122 Views

1 replies

0 likes

Crash
desktop app
login crash
multiple accounts
multiple devices
online crash
tried everything
Windows 10
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Superuser Contribution Spotify Random playlist sound mutes and song swaps

PlanFree/Premium My Question or IssueSo my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music randomly goes mute for no reason sometimes it changes songs for no reasonthe...

Visitor

Plan Free/Premium   My Question or Issue So my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title  when i listen to music my music ran...

Mario

Spotify Legend

724 Views

1 replies

0 likes

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Superuser Contribution Liked song icon disappears while switching tracks in radio playlist

PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...

Visitor

Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f   The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clickin...

Katerina

Spotify Legend

663 Views

1 replies

0 likes

bug
liked songs icon
Radio
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Whole albums disappearing, but not really

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIt's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed that "Club Foot" was not "liked" for me.I was like waaaaaaat, no way, I heard...

Casual Listener

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue It's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed t...

375 Views

0 replies

0 likes

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Superuser Contribution Random friends disappearing from Friend Activity feed

Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thing happened the other day with another friend I'm fo...

Casual Listener

Earlier, before I closed Spotify to restart my computer, I saw one of my friends was active. Now I reopened Spotify, and I see that same friend's activity no longer being shown anymore. The same thin...

Katerina

Spotify Legend

3869 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps randomly setting volume to 0 on Desktop

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10Spotify Version1.1.43.700.g20acee0f My Question or IssueWhen listening to music using the Spotify Application on Windows 10, at random times for no reason it sets the volume sl...

Visitor

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Spotify Version 1.1.43.700.g20acee0f   My Question or Issue When listening to music using the Spotif...

Mihail

Spotify Legend

2092 Views

2 replies

0 likes

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Superuser Contribution Spotify no working on PC

PlanFamily PremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSpotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie lista znajomych, resetowanie i reinstall nie pomagają. Poniżej screenshot

Visitor

Plan Family Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Spotify nie odtwarza żadnych utworów, nie pokazuje sie ikona utworu, nie wyświetla sie l...

Jeremy

Spotify Legend

413 Views

1 replies

0 likes

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How show art thumbnails column next to tracks in playlist view of Windows App?

PlanPremium DeviceWindows 10 App My Question or IssueHow can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? I navigate my playlists visually using the art thumbnails, and this works gre...

Newbie

Plan Premium   Device Windows 10 App   My Question or Issue How can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? &...

AdamDamon

Community Legend

780 Views

1 replies

1 likes

  • 780 Views
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