Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81109 Views

40 replies

68 likes

  • 81109 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776171 Views

503 replies

64 likes

  • 776171 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18106 Views

19 replies

5 likes

  • 18106 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2796 Views

0 replies

4 likes

  • 2796 Views
  • 0 replies
  • 4 likes

Offline music downloads quality question

Windows 10 PRO desktop using premium accountI understand it’s possible to download music to play offline later, however it also says this can’t be done with the app, so I assume I have to use the web player to download music for offline playing, but ...

Newbie

Windows 10 PRO desktop using premium account I understand  it’s possible to download music to play offline later, however it also says this can’t be done with the app, so I assume I have to use...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sort Playlist By Newest Added To Oldest Added?

I follow some playlists and they're sorted by what's added recentlty to what was added first. I want to make my playlist set this way. However, whenever I share my playlist with friends, they see the very first songs I added at the top instead of the...

Casual Listener

I follow some playlists and they're sorted by what's added recentlty to what was added first. I want to make my playlist set this way. However, whenever I share my playlist with friends, they see the...

Ver

Spotify Legend

8180 Views

13 replies

3 likes

Windows
  • 8180 Views
  • 13 replies
  • 3 likes

Superuser Contribution Jumps to unknown playlist

So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and over. I have no Idea what these songs are, I never li...

Visitor

So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and ov...

Xenia

Moderator

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

spotify pauses on its own every 1 minute

PlanFreeCountryFranceDeviceRealme 5 and DesktopOperating SystemAndroid 10, Windows 10 My Question or Issuespotify pauses on its own every 1 minuteit do this on my phone and on my computer

Casual Listener

Plan Free Country France Device Realme 5 and Desktop Operating System Android 10, Windows 10   My Question or Issue spotify pauses on its own every 1 minute it do this on my phon...

Carlito53

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

INAPPROPRIATE ads...

I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness. PlanFreeCountry - USA DeviceWindows desktopOperating Systemwindows 10 ish. My Question or IssueIs ...

Newbie

I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness.  Plan Free Country - USA   Dev...

MauriceMV

Spotify Star

647 Views

1 replies

1 likes

  • 647 Views
  • 1 replies
  • 1 likes

Desktop app hasn't played music for over a month now

PlanPremiumCountryUSADeviceRyzen 7 2700; 16GB DDR4 3200Operating SystemWindows 10 My Question or IssueI'm able to play music from my phone and any device in my house just fine but I can't play music on the desktop app. When I start it up, whatever wa...

Visitor

Plan Premium Country USA Device Ryzen 7 2700; 16GB DDR4 3200 Operating System Windows 10   My Question or Issue I'm able to play music from my phone and any device in my house just fin...

MauriceMV

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

low quality after sound card driver instalation

Hello, I have connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I need to reinstall Spotify. Can i copy Spotify files, reinstall app...

Visitor

Hello,  I have  connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I ne...

Sebasty

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

No way to see the audio quality of the current song?

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub. In Tidal I can see what quality each song has. Where is the equivalent in...

Casual Listener

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub.   In Tidal I ca...

Sebasty

Community Legend

9206 Views

1 replies

1 likes

  • 9206 Views
  • 1 replies
  • 1 likes

spotify cant change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei cant change song on windows app. one day it works, the other day it doesnt.

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i cant ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution Navigating a playlist while sorted alphabetically

PlanPremium CountryUSA DeviceDesktop PCOperating SystemWin10 So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, a song pops on, and I want to listen to a different song by the same artist instead. I imagine t...

Visitor

  Plan Premium   Country USA   Device Desktop PC Operating System Win10   So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, ...

Elena

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution The volume of ADs are louder than music

PlanFreeCountryTaiwanDevicePC with Logitech MX SoundOperating SystemWindows 10 My Question or IssueI have a free account, and there are some Ads for us supplied from supplier. But the ADs are always louder than the music what I'm listening.I don't ha...

Newbie

Plan Free Country Taiwan Device PC with Logitech MX Sound Operating System Windows 10   My Question or Issue I have a free account, and there are some Ads for us supplied from supplier...

Elena

Moderator

809 Views

1 replies

1 likes

  • 809 Views
  • 1 replies
  • 1 likes

Solved!! [Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

Visitor

Account Created over facebook Plan Premium (Telekom Germany) Country Germany Device PC Operating System Win10   My Question or Issue I've had problems with Spotify for a few months n...

User999x

Casual Listener

3257 Views

3 replies

6 likes

Account
Login
Other
  • 3257 Views
  • 3 replies
  • 6 likes

Superuser Contribution The way Spotify determines an active internet connection has to be a joke, right?

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them did anything for me. Though I did find one thread whi...

Casual Listener

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them di...

Jeremy

Spotify Legend

824 Views

1 replies

1 likes

  • 824 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How to correct EQ (bass level) in desktop app?

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control? Even after turning the bass all the way down on my audio system it is still over-boosted. I've comp...

Casual Listener

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control?   Even after turning the bass all the ...

Jeremy

Spotify Legend

5196 Views

6 replies

1 likes

  • 5196 Views
  • 6 replies
  • 1 likes

my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

Visitor

Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10   My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...

JackReynolds05

Music Fan

510 Views

1 replies

1 likes

  • 510 Views
  • 1 replies
  • 1 likes

Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

Newbie

Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...

dinomight

Spotify Star

1017 Views

1 replies

0 likes

like
  • 1017 Views
  • 1 replies
  • 0 likes

"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

Newbie

Plan Premium Country NL Device HP Pavilion Operating System Windows 10   My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Some things are in Japanese

I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted to share it on Discord with some friends, but on Discord the song titl...

Regular

I just started a radio of the Spotify created playlist "Heavy Queens"[1]  And I noticed songs from the band "The Dark Element"[2]  was in Japanese, I thought it was funny and wanted t...

Son_Of_Diablo

Regular

1293 Views

4 replies

0 likes

  • 1293 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloading songs prompts a 'Waiting for connection...'

PlanPremiumCountryUKDeviceHP Laptop 17-ca1xxxOperating SystemWindows 10 My Question or IssueI'm unable to download any songs to a playlist (or download any songs at all for that matter). Looking it up on the r/spotify subreddit prompted several threa...

Newbie

Plan Premium Country UK Device HP Laptop 17-ca1xxx Operating System Windows 10   My Question or Issue I'm unable to download any songs to a playlist (or download any songs at all for t...

Mario

Spotify Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashing when logged in, multiple accounts, multiple devices windows 10 and andriod.

Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries. PlanPremi...

Visitor

Hi all,  Web spotify works. one of my andriod devices still logs into the spotify app.  however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, ...

Alex

Spotify Legend

1133 Views

1 replies

0 likes

Crash
desktop app
login crash
multiple accounts
multiple devices
online crash
tried everything
Windows 10
  • 1133 Views
  • 1 replies
  • 0 likes