Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 54266 Views
  • 77 replies
  • 27 likes
  • 54266 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nothanksman1
  • Visitor
  • 79169 Views
  • 272 replies
  • 21 likes
  • 79169 Views
  • 272 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5558 Views
  • 1 replies
  • 6 likes
  • 5558 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145817 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145817 Views
  • 0 replies
  • 26 likes

Superuser Contribution I cannot hide or unhide songs. (The icon doesn't even appear)

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI cannot hide or unhide any songs. The icon doesn't even appear. I accidentally hid a song I liked and I cannot find out to unhide it. I went into display options and checked ...

  • Music Fan
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue I cannot hide or unhide any songs. The icon doesn't even appear. I accidentally hid a song I l...
  • jesse-575
  • Regular
  • 1974 Views
  • 16 replies
  • 3 likes
  • 1974 Views
  • 16 replies
  • 3 likes

Superuser Contribution Error Message

Plan Premium Country Canada Device PC Operating System Windows 10 Hi there, I am getting this error message even though I paid. Can someone please tell me why I am getting this?

  • Visitor
  •   Plan Premium Country Canada Device PC Operating System Windows 10   Hi there, I am getting this error message even though I paid. Can someone please tell me why I am g...
  • Ivan
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Cache setting still going to OS drive

With the latest release the ability to change the cache direcroy is in but it doesn't work. I have it pointing to a backup hardrive but the app data directory is still growing close to gig now with just switching it and deleting the old content.

  • Casual Listener
  • With the latest release the ability to change the cache direcroy is in but it doesn't work.  I have it pointing to a backup hardrive but the app data directory is still growing close to gig...
  • JiggaJigga
  • Newbie
  • 12383 Views
  • 12 replies
  • 3 likes
  • Windows
  • 12383 Views
  • 12 replies
  • 3 likes

Superuser Contribution Spotify crashing on startup (even on web player)

PlanFree/PremiumCountry DevicepcOperating System Windows 10 My Question or IssueFor some reason every time I try to open Spotify it uses 100% disk space and then crashes. I tried uninstalling, restarting and downloading a different version but nothin...

  • Visitor
  • Plan Free/Premium Country   Device pc Operating System  Windows 10   My Question or Issue For some reason every time I try to open Spotify it uses 100% disk space and then cr...
  • Petya
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Holding down space

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issueholding down space while listening to a song causes it to freak out when you stop.

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue holding down space while listening to a song causes it to freak out when you stop.
  • dinomight
  • Spotify Star
  • 658 Views
  • 3 replies
  • 0 likes
  • 658 Views
  • 3 replies
  • 0 likes

Solved!! social listening

So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to music together whilst i am gaming it is a no go. I do...

  • Casual Listener
  • So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to mu...
  • dinomight
  • Spotify Star
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now on every song

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 2004 My Question or IssueSpotify was working for some time but then stopped and throws error on every track. What tried: clearing cache at roaming/local, reinstalling app to latest, disabling...

  • Casual Listener
  • Plan Premium Country Russia Device PC Operating System Windows 10 2004   My Question or Issue Spotify was working for some time but then stopped and throws error on every track. What t...
  • we3bhf9zutgtbg0
  • Casual Listener
  • 972 Views
  • 5 replies
  • 0 likes
  • 972 Views
  • 5 replies
  • 0 likes

Spotify interface lags/is very slow.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueOnly started happening just a few days where I thought it was just a minor issue with my network or with my PC itself but the problem still persisted even after I did an exten...

  • Casual Listener
  •   Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue Only started happening just a few days where I thought it was just a minor issue with my ne...
  • Pak762
  • Visitor
  • 2576 Views
  • 3 replies
  • 3 likes
  • 2576 Views
  • 3 replies
  • 3 likes

recently played

So i have had this awful artist which i listened to once, about two months ago be in my recently played every single **bleep**ing day. It does not update, nor can i remove it. Man what is this? Remove his ass from my spotify account, i do not want to...

  • Casual Listener
  • So i have had this awful artist which i listened to once, about two months ago be in my recently played every single **bleep**ing day. It does not update, nor can i remove it. Man what is this? Remov...
  • benzina1
  • Casual Listener
  • 579 Views
  • 2 replies
  • 1 likes
  • 579 Views
  • 2 replies
  • 1 likes

Can only play songs after switching default sound device in Windows

Running Windows 10 64 bit,Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import it." If I try to play a playlist, it just flips throug...

  • Visitor
  • Running Windows 10 64 bit, Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import i...
  • 268 Views
  • 0 replies
  • 2 likes
  • 268 Views
  • 0 replies
  • 2 likes

Spotify not responding

Account: Premium System: Windows 10 Last Update I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app doesnt respond anymore. Can click on an artists, or song, but not...

  • Newbie
  • Account: Premium System: Windows 10 Last Update   I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app...
  • 540 Views
  • 0 replies
  • 0 likes
  • 540 Views
  • 0 replies
  • 0 likes

Spotify kann keine Songs abspielen über Interface

Hallo zusammen Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ausgewählt habe. Es erscheint die Fehlermeldung "Spotify kan...

  • Newbie
  • Hallo zusammen   Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ...
  • Sen_
  • Music Fan
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Spotify discord integration not working on desktop app.

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueSo, recently discord stopped detecting my Spotify app when I play music. However it works fine when I use the web play, as it shows what I'm currently listening to. Also,...

  • Newbie
  •   Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue So, recently discord stopped detecting my Spotify app when I play music. However ...
  • 562 Views
  • 0 replies
  • 1 likes
  • 562 Views
  • 0 replies
  • 1 likes

Local Files won't play on PC, but will play on Android App

PlanPremiumCountryUSADeviceGalaxy Note 10Operating SystemWindows 10 Pro NVersion 1909 My Question or IssueHello,My Spotify will not play music (Local Files) on my PC, but will play them on my phone (Galaxy Note 10). Syncing Local Files also works per...

  • Visitor
  • Plan Premium Country USA Device Galaxy Note 10 Operating System Windows 10 Pro N Version 1909   My Question or Issue Hello, My Spotify will not play music (Local Files) on my PC, but...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

All my liked songs are suddenly lost, please help !

PlanFreeCountryLatviaDeviceLenovo LaptopOperating SystemWindows 10 Home, 64 bit. My Question or IssueEverything has worked very well for me with Spotify until few days ago.I tried to listen some of my liked songs, but instead of my song list, ''Your ...

  • Visitor
  • Plan Free Country Latvia Device Lenovo Laptop Operating System Windows 10 Home, 64 bit.   My Question or Issue Everything has worked very well for me with Spotify until few days ago. ...
  • Billy-J
  • Spotify Star
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Spotify Conecct doesn't show Desktop App

PlanPremiumCountryBrazilDevice(PC)Operating System(iWindows 10) My Question or Issuefor a while I'm having problems with the 'Spotify Connect' feature, on none of my devices can I view the desktop application. when on the same computer through the we...

  • Casual Listener
  •   Plan Premium Country Brazil Device (PC) Operating System (iWindows 10)   My Question or Issue for a while I'm having problems with the 'Spotify Connect' feature, on none of my ...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Home button disappeared

PlanPremiumCountry RomaniaDevicePCOperating SystemWin 10 My Question or Issue way did the home button disappeared for around 2-3 days ago and how do i get it back ? already try to reinstall spotify but no button on pc , just on my phone

  • Music Fan
  • Plan Premium Country  Romania Device PC Operating System Win 10  My Question or Issue  way did the home button disappeared for around  2-3 days ago and how do i...
  • bogdanz
  • Music Fan
  • 1179 Views
  • 5 replies
  • 1 likes
  • 1179 Views
  • 5 replies
  • 1 likes

Doesn't find track in Windows app, but finds it in "open.spotify.com"

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueDoesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screenshots.

  • Casual Listener
  • Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Doesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screensh...
  • Oleg4
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Solved!! Cannot find Chromecast from Windows desktop app

PlanPremiumCountryGermanyDeviceHPOperating SystemWindows 10 My Question or IssueNot able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the Android app, find Chromecast there and then eventually I can use it from deskto...

  • Roadie
  • Plan Premium Country Germany Device HP Operating System Windows 10   My Question or Issue Not able to find Chromecast from Spotify desktop from Windows. Everytime I need to get the And...
  • Soundofus
  • Spotify Star
  • 1031 Views
  • 3 replies
  • 0 likes
  • 1031 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping due to ads?

Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad. Started clicking on the ad when it does this and it seems to always be a Nissan Ad.I'm currently getting around it by closing Spotify and reopening it to...

  • Newbie
  • Hi, spotify seems to stop fairly often during ads. Where it'll get to an ad and not play the ad.  Started clicking on the ad when it does this and it seems to always be a Nissan Ad. I'm curren...
  • Ivan
  • Spotify Legend
  • 2918 Views
  • 2 replies
  • 1 likes
  • 2918 Views
  • 2 replies
  • 1 likes