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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135303 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135303 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51912 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51912 Views
  • 0 replies
  • 32 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

  • Roadie
  • Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...
  • goldrecorddaddy
  • Music Fan
  • 765 Views
  • 8 replies
  • 0 likes
  • spotify community
  • 765 Views
  • 8 replies
  • 0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

  • Regular
  • Plan Premium Country USA Device (iPhone 8,  PC) Operating System (iOS 12, Windows 10)   My Question or Issue   Because my computer has no wifi card, it must connect via ethe...
  • Deweks
  • Regular
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

  • Regular
  •   Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device.    ...
  • jeffjones22
  • Regular
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

  • Casual Listener
  • Plan Premium Country Germany  Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10    My Question or Issue   When I connect my bluetooth headphones...
  • lcm-xa_a6zkd
  • Newbie
  • 3500 Views
  • 6 replies
  • 4 likes
  • 3500 Views
  • 6 replies
  • 4 likes

Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Question or Issue

  • Regular
  • I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird!   My Quest...
  • atelopus13
  • Regular
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

bottom left cover onclick bug

PlanPremiumCountryGermanyDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIf you press the song cover in the bottom left corner the song above the song you clicked gets highlighted.I dont know how to reproduce the bug... after i restar...

  • Newbie
  • Plan Premium Country Germany Device Dell XPS 13 Operating System Windows 10   My Question or Issue If you press the song cover in the bottom left corner the song above the song you cli...
  • 156 Views
  • 0 replies
  • 1 likes
  • 156 Views
  • 0 replies
  • 1 likes

502 Bad Gateway

Hi, Just tried to access my Spotify for Labels account and can't get in. In normal browser mode I can't even get past the login button. In incognito mode I get to log my details in but then the 502 Bad Gateway screen. Anyone know a fix for this. Don'...

  • Casual Listener
  • Hi,   Just tried to access my Spotify for Labels account and can't get in. In normal browser mode I can't even get past the login button. In incognito mode I get to log my details in but then ...
  • Tenbob
  • Casual Listener
  • 1193 Views
  • 3 replies
  • 0 likes
  • 1193 Views
  • 3 replies
  • 0 likes

Add Local files Crashes Spotify (Win7-64bit)

PlanPremiumDevicePCOperating SystemWindows 7 Pro, 64-bit My Question or IssueSpotify client cannot handle large local library (30k mp3s).Trying to add the entire library, using Add Source, causes a runaway memory leak (3.5GB+), the client stops respo...

  • Music Fan
  •   Plan Premium Device PC Operating System Windows 7 Pro, 64-bit   My Question or Issue Spotify client cannot handle large local library (30k mp3s). Trying to add the entire librar...
  • edgylitirmor
  • Music Fan
  • 211 Views
  • 1 replies
  • 1 likes
  • 211 Views
  • 1 replies
  • 1 likes

Songs sound metalic

PlanPremiumDevicePCOperating SystemWindows 7 My Question or IssueHey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a tin can. This problem only occurs on my PC. I have spotify on my androi...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 7   My Question or Issue Hey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a...
  • slowandsteady
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Songs Playing but Muted

Hello,So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple times but no luck. Is this a Spotify problem or someth...

  • Regular
  • Hello, So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple t...
  • raina_the_rogue
  • Regular
  • 388 Views
  • 6 replies
  • 0 likes
  • 388 Views
  • 6 replies
  • 0 likes

Volume slider is visually broken on Windows 10 for me

PlanPremium DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:When I start Spotify on Windows the volume slider always appears visually to be at full volume. In reality the volume is somewhere else when I start playing music. After the ...

  • Visitor
  • Plan Premium   Device Desktop PC Operating System Windows 10   My Question or Issue: When I start Spotify on Windows the volume slider always appears visually to be at full volume....
  • 277 Views
  • 0 replies
  • 2 likes
  • 277 Views
  • 0 replies
  • 2 likes

Master volume varies wildly when starting/ending calls with Jabber

Plan: FreeCountry: USAOperating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is running. When answering a call, the master volume drops to 0, not ...

  • Visitor
  • Plan: Free Country: USA Operating System: Windows 10   Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is ru...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

I Want Music in English and Spanish in my Daily Mixes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to music in both English and Spanish but all my Daily Mixes are English only. How ca...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I liste...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Don't like button doesn't remove songs in Discover Weekly playlist

PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...

  • Visitor
  • Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...
  • ThisIsJesus
  • Visitor
  • 701 Views
  • 1 replies
  • 0 likes
  • Discover Weekly
    don't like
  • 701 Views
  • 1 replies
  • 0 likes

Non trova nessun brano

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta

  • Visitor
  • Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

  • Regular
  • I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...
  • mightysparks
  • Regular
  • 3434 Views
  • 4 replies
  • 0 likes
  • 3434 Views
  • 4 replies
  • 0 likes

Downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am us...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Cannot use Spotify for Artists

PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...

SFA Image.PNG
  • Casual Listener
  •   Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ( 2019-08-09 ) I have be...
  • cleanlywolf
  • Casual Listener
  • 454 Views
  • 6 replies
  • 4 likes
  • 454 Views
  • 6 replies
  • 4 likes

Release radar and Discover weekly not saving

Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again.PlanFreeOperating SystemWindows 10

  • Casual Listener
  • Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again. Plan Free Operating System Windows 10    
  • jd4-5h4_r959
  • Casual Listener
  • 327 Views
  • 4 replies
  • 2 likes
  • 327 Views
  • 4 replies
  • 2 likes

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  • Casual Listener
  • .
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes