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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139122 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139122 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54872 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54872 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Playlist image gets rotated

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help ...

  • Casual Listener
  • whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive al...
  • Katerina
  • Spotify Legend
  • 5047 Views
  • 7 replies
  • 0 likes
  • 5047 Views
  • 7 replies
  • 0 likes

Solved!! How to play liked songs that aren't in my playlist

I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a lot of playlist and alot of liked songs. Some of li...

  • Casual Listener
  • I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a ...
  • fbk3tm
  • Regular
  • 2372 Views
  • 7 replies
  • 0 likes
  • 2372 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify not responding

I have problem with Spotify.It did not respond.Task manager solution? It don't work.Reinstallation? It don't work.So please.Help me.Thanks.

  • Regular
  • I have problem with Spotify. It did not respond. Task manager solution? It don't work. Reinstallation? It don't work. So please. Help me. Thanks.
  • ListeningDuck
  • Regular
  • 986 Views
  • 10 replies
  • 0 likes
  • 986 Views
  • 10 replies
  • 0 likes

Superuser Contribution Why can't I change my playlist cover when I have the desktop app? I can change everything else?

I used to be able to change it on the web player which was great because I have a chromebook and they didn't have a compatible app for my system until recently. Now, I don't even have the option to change it, either on the web player or the new deskt...

  • Newbie
  • I used to be able to change it on the web player which was great because I have a chromebook and they didn't have a compatible app for my system until recently. Now, I don't even have the option to c...
  • Mario
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Clicking on album left lower corner does not sets view on correct position

My Question or IssueWhen clicking on the left lower side on the song you are currently playing, the view of the playlist does not go to the correct position:As you can see, the song currently playing is "Das Grosse Flimmern" by "Extrawelt". However I...

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  • Casual Listener
  • My Question or Issue When clicking on the left lower side on the song you are currently playing, the view of the playlist does not go to the correct position: As you can see, the song current...
  • Peter
  • Spotify Legend
  • 296 Views
  • 2 replies
  • 1 likes
  • 296 Views
  • 2 replies
  • 1 likes

Solved!! iTunes import missing?

Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu.Now I can't find the itunes import option.

  • Casual Listener
  • Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu. Now I can't find the itunes import op...
  • tomyardley-au
  • Casual Listener
  • 1306 Views
  • 5 replies
  • 1 likes
  • 1306 Views
  • 5 replies
  • 1 likes

Superuser Contribution Songs are playing but I can't hear anything

I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tried listening to songs on the browser version but no...

  • Visitor
  • I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tri...
  • Sebasty
  • Spotify Star
  • 519 Views
  • 2 replies
  • 0 likes
  • 519 Views
  • 2 replies
  • 0 likes

Solved!! Unavailable songs in playlists - Offline still possible?

Hello,I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists".What would happen, if i download the songs before? Could I still listen to these songs in OFFLINE M...

  • Casual Listener
  • Hello, I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists". What would happen, if i download the songs ...
  • Andreas2019
  • Casual Listener
  • 775 Views
  • 4 replies
  • 0 likes
  • Download
    offline
    unavailable songs in playlists
  • 775 Views
  • 4 replies
  • 0 likes

Spotify believes there is no internet connection

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify believes that there is no internet connection and says "Offline", the only way to resolve this issue,I found, is to restart my PC. But this happens so frequentl...

  • Regular
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Spotify believes that there is no internet connection and says "Offline", the only way to re...
  • himmelswanderer
  • Casual Listener
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

APP Desktop Windows not works anymore

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open... Plan PremiumCountry Italy Device PCOperating System Windows 10

  • Visitor
  • From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open...   Plan Premium Country Italy &nbsp...
  • interrupt21h
  • Music Fan
  • 665 Views
  • 1 replies
  • 0 likes
  • App
    Desktop
    Windows
  • 665 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't play on desktop or web player

PlanFreeCountryuk Operating Systemwindows 10 My Question or IssueI can't get any songs to play on my personal computer except ones which I already have downloaded. I have reinstalled multiple times, cleared cache etc, disabled hardware accelleration ...

  • Casual Listener
  • Plan Free Country uk   Operating System windows 10   My Question or Issue I can't get any songs to play on my personal computer except ones which I already have downloaded. I have ...
  • trace_hunter
  • Casual Listener
  • 882 Views
  • 3 replies
  • 0 likes
  • 882 Views
  • 3 replies
  • 0 likes

Particular playlist radio station cannot be started

PlanPremiumOperating SystemWindows 10 Heyo.So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my other playlists except this one. Which just so happens to be the only o...

  • Visitor
  • Plan Premium Operating System Windows 10   Heyo. So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my oth...
  • JB447
  • Newbie
  • 423 Views
  • 3 replies
  • 0 likes
  • 423 Views
  • 3 replies
  • 0 likes

Solved!! Keyboard hotkey 'jump to letter' broken (Desktop)

Hi, I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead. There are 2 playlist functions that seem to have broken/disappeared in an update late 2019. 1.) Previously if I doub...

  • Regular
  • Hi,   I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead.   There are 2 playlist functions that seem to hav...
  • mwg9
  • Regular
  • 675 Views
  • 2 replies
  • 0 likes
  • alpha key
    broken
    HotKey
  • 675 Views
  • 2 replies
  • 0 likes

Solved!! Daily Mixes does not have dislike button

PlanPremiumCountryLVDevice(Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5)Operating System(Android 10, Windows 10) My Question or IssueFirst on desktop dislike button disappears for daily mixes, now laso for android disappears. "Release Ra...

  • Casual Listener
  • Plan Premium Country LV Device (Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5) Operating System (Android 10, Windows 10)   My Question or Issue First on desktop dislik...
  • Emilia_8
  • Spotify Star
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Connect spotify to facebook to find friends?

PlanFree/PremiumCountryMXDevice(App desk)Operating System(Windows 10) My Question or IssueI still have the same problem for two years. To find friends on spotify I must connect it to my Facebook account, after that I get a connection error message th...

  • Visitor
  • Plan Free/Premium Country MX Device (App desk) Operating System (Windows 10)       My Question or Issue I still have the same problem for two years. To find friends on ...
  • OneByBoo
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Spotify redownloading somgs

I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfortable giving. occasionally the hard drive gets disco...

  • Newbie
  • I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfort...
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stopped working and usual fixes do not resolve problem

I've been using Spotify on my laptop through my Behringer Audio system (USB box with ASIO drivers) and external speakers for more than a year. Nothing has changed on my system. The device still works with music production software. But, Spotify no lo...

  • Casual Listener
  • I've been using Spotify on my laptop through my Behringer Audio system (USB box with ASIO drivers) and external speakers for more than a year. Nothing has changed on my system. The device still works...
  • daudvyd
  • Casual Listener
  • 981 Views
  • 3 replies
  • 0 likes
  • 981 Views
  • 3 replies
  • 0 likes

Playback / Skip issues.

PlanFree Premium trialCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueHaving strange playback issues after about a week of using spotify on my PC. Cannot change the track to what I want with a premium trial account (It used to wo...

  • Casual Listener
  • Plan Free Premium trial Country England Device PC Operating System Windows 10   My Question or Issue Having strange playback issues after about a week of using spotify on my PC. Cannot...
  • Mykeh
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • playback skip issue
  • 407 Views
  • 2 replies
  • 0 likes

Album artwork won't display when I'm on employer's network, but I can stream audio...what to do?

PlanFreeCountryUnited StatesDeviceDell laptop. 32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB usedOperating SystemWindows 10 My Question or IssueI'm trying to use the windows PC app to stream while at work and it will not display album artwo...

  • Gig Goer
  • Plan Free Country United States Device Dell laptop.  32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB used Operating System Windows 10   My Question or Issue I'm trying t...
  • nocomply65
  • Gig Goer
  • 354 Views
  • 2 replies
  • 0 likes
  • album artwork
    networking
    streaming
  • 354 Views
  • 2 replies
  • 0 likes