Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39235 Views
75 replies
26 likes

39235 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67306 Views
265 replies
21 likes

67306 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Flyver
Visitor
Plan Premium Device Essential Phone / Windows PC Operating System Windows 10 My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...
2020-07-07 4:16:51 PM
407 Views
0 replies
0 likes
Android
Connect
essential
PC
Premium

407 Views
0 replies
0 likes

Superuser Contribution Can't click on Artist name unless I go into album

So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and album name, but can't click on the artist name und...

davegr0hl
Newbie
So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and...
2020-07-07 2:59:34 AM
2020-07-07 3:15:23 PM
Mario
Spotify Legend
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Recently Played Songs on the Home Page won't Update

PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...

NicUng
Visitor
Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10 My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...
2020-07-04 11:42:19 AM
2020-07-07 3:03:56 PM
Skatehead
Visitor
620 Views
1 replies
0 likes
bug
Glitch
Home
Recently Played
Recently Played Stuck
stuck

620 Views
1 replies
0 likes

Solved!! How to stop duplicates in the que, for shuffled playlists

PlanPremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueWhen I shuffle a playlist it creates a lot of duplicates in the que, how can...

John1664
Regular
Plan Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue ...
2020-07-06 8:07:18 PM
2020-07-07 10:55:43 AM
John1664
Regular
1474 Views
5 replies
0 likes

1474 Views
5 replies
0 likes

Solved!! PC wont play spotify

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify refuses to play anything when i use my PC, whether it is the app or the web player, it will keep skipping through a playlist showing a blue error message saying...

DangerousDanish
Casual Listener
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Spotify refuses to play anything when i use my PC, whether it is the app or the web player, ...
2020-07-07 6:47:55 AM
2020-07-07 7:02:47 AM
DangerousDanish
Casual Listener
840 Views
1 replies
0 likes
no music
no playback
PC

840 Views
1 replies
0 likes

Superuser Contribution Spotify won't play on PC desktop app

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueWhenever I open Spotify normally, and try to play any song, it will instantly skip to the next one, not actually playing anything. It skips all Spotify songs and only pla...

sovie
Casual Listener
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue Whenever I open Spotify normally, and try to play any song, it will instantly skip to the next...
2020-06-29 5:38:55 PM
2020-07-07 2:00:57 AM
Burrandino92
Newbie
5394 Views
3 replies
3 likes

5394 Views
3 replies
3 likes

Spotify won't go online

Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on desktop version has fixed the issue but now everything is slow...

Makaveli_96
Casual Listener
Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on deskto...
2019-10-06 9:11:02 PM
2020-07-07 1:42:55 AM
bioxvirus
Visitor
3225 Views
3 replies
0 likes

3225 Views
3 replies
0 likes

Solved!! How to view amount of streams on Spotify

My Question or IssueHow can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular songs and its streams but now.. its a little different. So can someone help?

TheBoss4
Visitor
My Question or Issue How can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular son...
2020-06-17 8:38:10 PM
2020-07-06 12:14:14 AM
MartinStoichkov
Community Legend
119880 Views
1 replies
1 likes

119880 Views
1 replies
1 likes

Windows 10 works EXCEPT for local device (This Computer)

-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify windows10 app detects and can play on all of my various Alexa & MusicCas...

skinno
Visitor
-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify ...
2020-07-06 10:34:46 PM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

No playing any song

PlanPremiumCountrySpainDevicepcOperating SystemWindows 10 My Question or IssueSometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing through the speakers and all works perfectly except Spotify App. It seems that wh...

pandahomies
Casual Listener
Plan Premium Country Spain Device pc Operating System Windows 10 My Question or Issue Sometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing throu...
2020-04-09 7:30:12 PM
2020-07-06 12:18:13 PM
SFilter
Newbie
557 Views
2 replies
1 likes

557 Views
2 replies
1 likes

Solved!!Superuser Contribution Huge Album Icons

I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable and I have to resize the window. This started happe...

jpojo
Casual Listener
I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable ...
2020-07-01 10:41:54 AM
2020-07-06 9:28:58 AM
Mario
Spotify Legend
1042 Views
3 replies
0 likes

1042 Views
3 replies
0 likes

Superuser Contribution Spotify Process Memory leak Windows 10 desktop

PlanPremiumCountryFranceDevice Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb)Operating SystemWindows 10 Pro 64-bit v. 1903 My Question or IssueHello, I have a huge memory problem on Spo...

herby_05
Casual Listener
Plan Premium Country France Device Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb) Operating System Windows 10 Pro 64-bit ...
2019-09-28 3:57:43 PM
2020-07-06 8:56:28 AM
herby_05
Casual Listener
1489 Views
3 replies
3 likes

1489 Views
3 replies
3 likes

Superuser Contribution Windows 10 - Skips many songs only on PC

PlanPremiumCountryUSADevicePCOperating SystemWindows 10Version1.1.7.13766.gf9dc3904 My Question or IssueStarting about a week ago my spotify app on Windows 10 has started skipping songs and giving the standard "Spotify can't play..." error. It is alw...

1241353004
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 Version 1.1.7.13766.gf9dc3904 My Question or Issue Starting about a week ago my spotify app on Windows 10 has started...
2019-05-23 7:24:35 PM
2020-07-06 3:14:36 AM
GodZefir
Visitor
2978 Views
12 replies
0 likes

2978 Views
12 replies
0 likes

Genre Radio Stations (Rock, Decades, Etc).

PlanPremiumCountryUSA Operating SystemAndroid Oreo, Windows 10) What happend to the Genre Radio Stations like the decades and rock? They still show up in my stations because I follow them, but are they going away totally? Is there going to be some ki...

matts3
Regular
Plan Premium Country USA Operating System Android Oreo, Windows 10) What happend to the Genre Radio Stations like the decades and rock? They still show up in my stati...
2019-03-28 2:05:31 AM
2020-07-05 12:23:15 AM
kidyahoo
Visitor
1876 Views
2 replies
2 likes

1876 Views
2 replies
2 likes

Cannot Connect to Internet, Error code 4,

PlanFreeCountryUSADeviceWindows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today. My Question or IssueI cannot connect to the internet; error code: 4. A...

ei155mqabf8ma6b
Visitor
Plan Free Country USA Device Windows 10 Desktop, Latest Update, checked 7/5/2020. Spotify Desktop/ or Windows 10 App, same issue. Both uninstalled, and reinstalled and attempted today.&nb...
2020-07-05 5:50:15 PM
446 Views
0 replies
2 likes
Desktop
No Internet
Troubleshooting
Windows 10

446 Views
0 replies
2 likes

Unable to download playlists (Waiting for connection...)

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting for connection..." and nothing happens. I've performed a clean re-install...

gryfon1997
Casual Listener
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I am unable to download any music on my Windows 10 device. Whenever I try to do it, it just says "Waiting f...
2020-07-01 4:41:47 PM
2020-07-05 5:04:06 PM
gryfon1997
Casual Listener
514 Views
2 replies
0 likes
Desktop
Help

514 Views
2 replies
0 likes

Solved!!Superuser Contribution Skipping through tracks on Desktop App

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app *has* been working fine up until maybe a week ago. It now constantly skips through tracks without playing them.All other audio works on the PC - includ...

smalldridge
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The Spotify desktop app *has* been working fine up until maybe a week ago. It now constantly skips ...
2020-07-01 10:48:51 AM
2020-07-05 4:49:01 PM
eltwinne89
Regular
1362 Views
10 replies
0 likes
Desktop
PC
skip
skipping track

1362 Views
10 replies
0 likes

Podcast not adding to library Is this a premium/listening issue or am I doing something wrong?

Plan: FreeCountry: AustraliaDevice: PCVersion: Windows 10 I'm currently looking at spotify as a podcast platform as I'm listening to a few. The first one I selected following and it appears in my library podcasts fine. The second one same producer ho...

Senkoau
Visitor
Plan: Free Country: Australia Device: PC Version: Windows 10 I'm currently looking at spotify as a podcast platform as I'm listening to a few. The first one I selected following and it ...
2020-07-05 3:31:53 PM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Solved!! windows desktop error

PlanFreeCountrybelguimDeviceHP probook 6450bOperating SystemWindows 10 My Question or Issue what is this error and tryed to reinstall and uninstall spotify i opend it nothing happends and in taskbar it seems that no spotify task are running but when ...

Tompievrk
Casual Listener
Plan Free Country belguim Device HP probook 6450b Operating System Windows 10 My Question or Issue what is this error and tryed to reinstall and uninstall spotify i o...
2020-07-01 6:13:28 PM
2020-07-05 3:02:49 PM
Tompievrk
Casual Listener
1121 Views
4 replies
0 likes

1121 Views
4 replies
0 likes

Superuser Contribution spotify keeps crashing midsong??

PlanpremiumCountrySaudi ArabiaDevicePCOperating SystemWindows 10 My Question or Issuei have reinstalled spotify 3 times and the issue is still present, it usually plays 1 full song then the next one gets cut midway i tried doing every single thing i ...

Rattletef
Newbie
Plan premium Country Saudi Arabia Device PC Operating System Windows 10 My Question or Issue i have reinstalled spotify 3 times and the issue is still present, it usually plays 1 ful...
2020-07-04 11:40:49 PM
2020-07-05 2:35:10 PM
Mario
Spotify Legend
1731 Views
1 replies
0 likes

1731 Views
1 replies
0 likes

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