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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137070 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137070 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53290 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53290 Views
  • 0 replies
  • 33 likes

Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

  • Casual Listener
  • Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...
  • 288 Views
  • 0 replies
  • 2 likes
  • 288 Views
  • 0 replies
  • 2 likes

Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

  • Visitor
  • Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...
  • 308 Views
  • 0 replies
  • 1 likes
  • 308 Views
  • 0 replies
  • 1 likes

Is there still no way to download podcasts on desktop windows?

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcasts so I can listen to them offline. It should be the...

  • Casual Listener
  • I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcast...
  • 322 Views
  • 0 replies
  • 0 likes
  • Download
    Offline Access
    Podcast Episides
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! No sound from desktop app

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueI get no sound from the desktop app, sometimes when I have recently started the app I get a millisecond of sound when I play a song, but then it goes silent. It then ...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue I get no sound from the desktop app, sometimes when I have recently started the app I get ...
  • OneByBoo
  • Community Legend
  • 597 Views
  • 3 replies
  • 0 likes
  • 597 Views
  • 3 replies
  • 0 likes

Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Sound gets boosted to max suddenly

PlanFree/PremiumCountry DeviceAndroidOperating SystemWin10 My Question or IssueBecause my phone randomly connects with spotify, the sound gets boosted to max on my pc randomly. Does anyone know how to fix this?

  • Visitor
  • Plan Free/Premium Country   Device Android Operating System Win10   My Question or Issue Because my phone randomly connects with spotify, the sound gets boosted to max on my pc ra...
  • Sebasty
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Message "Spotify can't play this right now" for ALL the songs in the catalog.

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueIn the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Sp...

  • Visitor
  • Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue In the last days I can't listen either through the desktop app or through the web play...
  • Sebasty
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Spotify crashing my computer

PlanFreeDevicePCOperating SystemWindows 10Version1.1.17.543.geb9254e9 (Microsoft Store)My Question or IssueSpotify crashes my computer, when spotify has been idle in the background for a longer time or when I try to close it, CPU/RAM usage of the app...

  • Regular
  • Plan Free Device PC Operating System Windows 10 Version 1.1.17.543.geb9254e9 (Microsoft Store) My Question or Issue Spotify crashes my computer, when spotify has been idle in the background ...
  • Beachkiwi
  • Casual Listener
  • 2528 Views
  • 8 replies
  • 1 likes
  • 2528 Views
  • 8 replies
  • 1 likes

Spotify freezes my PC

PlanFreeCountryLithuaniaDeviceIntel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s)Operating SystemMicrosoft Windows 10 ProMy Question or IssueWith both the Spotify program or app on, my PC often completely freezes my P...

  • Newbie
  •   Plan Free Country Lithuania Device Intel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s) Operating System Microsoft Windows 10 Pro My Question or Issue ...
  • Beachkiwi
  • Casual Listener
  • 4945 Views
  • 3 replies
  • 1 likes
  • 4945 Views
  • 3 replies
  • 1 likes

Spotify keeps crashing my computer.

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have tried to uninstall and reinstall Spotify through both the direct EXE and the Windows store about 15 times, every time I have used programs like Revo ...

  • Visitor
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I have tried to uninstall and reinstall Spotify through both the direct EXE and ...
  • Beachkiwi
  • Casual Listener
  • 669 Views
  • 2 replies
  • 0 likes
  • 669 Views
  • 2 replies
  • 0 likes

Minimize/maximize and close Bar

PlanPremiumCountrySaudi ArabiaDevicePCOperating SystemWindows 10 My IssueMinimize/maximize and close bar is not in the correct order in Spotify Arabic Ver. I'm hoping it will get fixed in future update.

Screenshot 2019-11-19 00.50.30.png
  • Visitor
  • Plan Premium Country Saudi Arabia Device PC Operating System Windows 10   My Issue Minimize/maximize and close bar is not in the correct order in Spotify Arabic Ver.    ...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Netflix app and Spotify desktop not working together

PlanPremiumCountryUSADeviceWindows 10 Laptop (Dell)My Question or IssueWhen opening the netflix app downloaded from the windows store spotify stops working. Specifically the songs stop playing and quickly cycle to the next song. To fix the problem I ...

  • Visitor
  • Plan Premium Country USA Device Windows 10 Laptop (Dell) My Question or Issue When opening the netflix app downloaded from the windows store spotify stops working. Specifically the songs stop ...
  • MichaelJerzak
  • Composer
  • 974 Views
  • 1 replies
  • 2 likes
  • 974 Views
  • 1 replies
  • 2 likes

no es posible reproducir esto hasta que permite la reproduccion de esta cancion en la aplicacion de

PlanPremiumCountryColombiaDeviceWindows/Huawei P20 liteOperating System(Windows/Android) Hola, tengo una playlist con muchas canciones y algunas me arrojan ese mensaje cuando intento reproducirlas "No es posible reproducir esto hasta que permite la r...

  • Visitor
  • Plan Premium Country Colombia Device Windows/Huawei P20 lite Operating System (Windows/Android)   Hola, tengo una playlist con muchas canciones y algunas me arrojan ese mensaje cuando i...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Volume randomly dropping to mute while playing

PlanPremiumCountryUnited States DeviceDell Latitude 5480Operating SystemWindows 7 Pro My Question or IssueWhile listening to music, the volume will drop from my set level to completely muted/off randomly

  • Newbie
  • Plan Premium Country United States   Device Dell Latitude 5480 Operating System Windows 7 Pro   My Question or Issue While listening to music, the volume will drop from my set le...
  • Fidel_Bums
  • Casual Listener
  • 482 Views
  • 5 replies
  • 2 likes
  • 482 Views
  • 5 replies
  • 2 likes

friend activity does not show all of my friends

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have a problem with my friend activity feed, as stated above. First of all, I have already checked every setting on my end and on my friends end. All of our social sett...

  • Visitor
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue I have a problem with my friend activity feed, as stated above. First of all, I have already c...
  • dll062387
  • Casual Listener
  • 359 Views
  • 2 replies
  • 2 likes
  • 359 Views
  • 2 replies
  • 2 likes

Is it too much to ask to not have sexually graphic art displayed?

PlanFamily PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe album art for "I Need to Smoke" by Young Gil is showing up in my desktop application home screen for some reason. This art features a clearly naked woman, str...

  • Regular
  • Plan Family Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The album art for "I Need to Smoke" by Young Gil is showing up in my desktop applicati...
  • OneByBoo
  • Community Legend
  • 432 Views
  • 1 replies
  • 1 likes
  • 432 Views
  • 1 replies
  • 1 likes

My music in my playlists are gone

I hopped on to spotify and all the music in my playlists were gone. I tried using the recover playlist option but nothing appeared. Please someone help.

  • Visitor
  • I hopped on to spotify and all the music in my playlists were gone. I tried using the recover playlist option but nothing appeared. Please someone help.  
  • OneByBoo
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Veränderung der Lautstärke WÄHREND dem Lied

Hi, ich habe folgendes Problem: Auf meinen Amazon Echo Geräten und auf allen Desktops auf denen ich Spotify bisher genutzt habe verändert sich die Lautstärke immer wieder VON SELBST und zwar MITTEN IM LIED. D.h. der Lautstärkeregler im Spotify Fenste...

  • Visitor
  • Hi, ich habe folgendes Problem: Auf meinen Amazon Echo Geräten und auf allen Desktops auf denen ich Spotify bisher genutzt habe verändert sich die Lautstärke immer wieder VON SELBST und zwar MITTEN I...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Songs Grayed Out

Plan: PremiumCountry: AustraliaDevice: Dell computerOperating System: Windows 10My Question or Issue: every now and then, there'd be a recommend album on my home page (today its Untold Tales, by Brian Auger And The Trinity), but when I go to play it ...

  • Visitor
  • Plan:  Premium Country:  Australia Device:  Dell computer Operating System:  Windows 10 My Question or Issue:  every now and then, there'd be a recommend album ...
  • OneByBoo
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Spotify exists as an unkillable zombie process on my computer

I have a windows 10 computer and I recently tried to update my spotify, but I'm pretty sure the program simply crashed as it was taking a really long time. I decided to restart spotify, however, the same glitch happened again. I decided to force clos...

  • Visitor
  • I have a windows 10 computer and I recently tried to update my spotify, but I'm pretty sure the program simply crashed as it was taking a really long time. I decided to restart spotify, however, the ...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes