Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 926 Views
  • 1 replies
  • 3 likes
  • 926 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140219 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140219 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55706 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55706 Views
  • 0 replies
  • 33 likes

Superuser Contribution Spotify doesn't respond to commands after playing something, but doesn't crash

PlanPremiumCountryBrazilDevicePersonal ComputerOperating SystemWindows 7 My Question or IssueThe program works fine in every tab until you command it to play anything, then, it doesn't respond to any commands, the player either doesn't move out of 0:...

  • Casual Listener
  • Plan Premium Country Brazil Device Personal Computer Operating System Windows 7   My Question or Issue The program works fine in every tab until you command it to play anything, then, ...
  • Peter
  • Spotify Legend
  • 585 Views
  • 3 replies
  • 0 likes
  • 585 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error on Windows 10, new install

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or IssueSee log file attached from when Spotify starts.I've recently updated to Windows 10 1909 and since the Windows update, and a fresh install of Spotify, its stopped working...

  • Casual Listener
  • Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue See log file attached from when Spotify starts. I've recently updated to Windows 10 1909 a...
  • Peter
  • Spotify Legend
  • 877 Views
  • 3 replies
  • 1 likes
  • 877 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Offline

Plan PremiumCountryAustraliaDevice(Google Pixel 3a) My Question or IssueI am unable to play Spotify when Im not connected to the wifi. Im on a paid plan, and I've checked offline isn't ticked in settings.I've cleared the cache, turned my phone on and...

  • Casual Listener
  • Plan  Premium Country Australia Device (Google Pixel 3a)   My Question or Issue I am unable to play Spotify when Im not connected to the wifi.   Im on a paid plan, and I've c...
  • Peter
  • Spotify Legend
  • 804 Views
  • 3 replies
  • 0 likes
  • 804 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline while online, errorcode -4

PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...

  • Casual Listener
  • Plan Premium Country Norway Operating System  Windows 10 My Question or Issue   Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...
  • Petya
  • Community Legend
  • 2878 Views
  • 20 replies
  • 1 likes
  • 2878 Views
  • 20 replies
  • 1 likes

Superuser Contribution Spotify going offline after a few minutes with full internet access (Error code 4)

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reinstalling the app and the solution in this topic: htt...

  • Newbie
  • It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reins...
  • Petya
  • Community Legend
  • 740 Views
  • 3 replies
  • 0 likes
  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search filters with Umlaute

PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10   My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...
  • Peter
  • Spotify Legend
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

  • Newbie
  • Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...
  • Ivan
  • Spotify Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • liked songs
    network
    surface
    wifi
    Windows
    Windows 10
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC Connect

Hey,I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch accounts all the time. The laptop has my email address ...

  • Visitor
  • Hey, I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch ac...
  • Ivan
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

  • Regular
  • Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...
  • Xenia
  • Moderator
  • 800 Views
  • 2 replies
  • 0 likes
  • Desktop Windows
    Issues
  • 800 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...
  • Petya
  • Community Legend
  • 1147 Views
  • 3 replies
  • 2 likes
  • 1147 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution No Internet connection (Error code 4)

PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.

AAdam98_0-1581358264956.png
  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...
  • Petya
  • Community Legend
  • 985 Views
  • 1 replies
  • 1 likes
  • 985 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

  • Newbie
  • Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...
  • Petya
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Friends
    Search
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

  • Music Fan
  • Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...
  • Petya
  • Community Legend
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

Song auf Handy zulassen?

Ich wollte einen Song abspielen und dann kam folgende Meldung:"Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt."Ich benutze Spotify auf dem PC, hatte es aber eine Weile auch auf dem Handy mit dem ...

  • Visitor
  • Ich wollte einen Song abspielen und dann kam folgende Meldung: "Wir können diesen Inhalt erst abspielen, wenn du den Song in der Spotify App auf deinem Handy zulässt." Ich benutze Spotify auf dem P...
  • Emilia_8
  • Spotify Star
  • 3513 Views
  • 1 replies
  • 1 likes
  • 3513 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuck in "offline" mode

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...

  • Newbie
  • Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...
  • Mario
  • Spotify Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I not sort from recently added on Windows like I can on iOS?

Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?

  • Newbie
  • Why can I not sort from recently added on Windows like I can on iOS?   Plan Premium   Country USA   Device Windows, iOS Operating System Windows 10, iOS 13   My Quest...
  • Mario
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

Daily updates?

PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...

  • Newbie
  • Plan Premium (family) Country UK   Device A PC Operating System Windows 10,etc   My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...
  • 270 Views
  • 0 replies
  • 2 likes
  • 270 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Keeps Playing Songs Not On My Playlist

PlanPremiumCountryUSAOperating System( Windows 10) My Question or Issueevery time I play a song from my playlist and when the song gets finished it skips to this chick -_- no matter what type of playlist on playing. I tried following the artist and u...

  • Gig Goer
  • Plan Premium Country USA Operating System ( Windows 10)   My Question or Issue every time I play a song from my playlist and when the song gets finished it skips to this chick -_- n...
  • Mario
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scratched Record?

So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds over and over. At first I thought I was crazy, but I q...

  • Casual Listener
  • So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds ove...
  • Ivan
  • Spotify Legend
  • 972 Views
  • 4 replies
  • 0 likes
  • Windows
  • 972 Views
  • 4 replies
  • 0 likes

"don't like" buton

PlanPremiumCountryCanadaDeviceComputer and iPhone 8Operating SystemWindows 10 and iOS 13 My Question or IssueWhy I can't dislike a song in the Windows and Iphone application. I can only like a song...?

  • Visitor
  •     Plan Premium Country Canada Device Computer and iPhone 8 Operating System Windows 10 and iOS 13   My Question or Issue Why I can't dislike a song in the Windows and Iph...
  • Emilia_8
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes