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No es posible reproducir la cancion actual

No es posible reproducir la cancion actual

Plan

Premium

Country

Venezuela

Operating System

Windows 10

 

My Question or Issue

Tengo bastante tiempo siendo premium y recientemente tengo este problema, le doy a reproducir cualquier cancion y despues de unos segundos me sale un mensaje que dice que no es posible reproducir la cancion actual, esto solo pasa en el pc 

Reply
1 Reply

Hey there @HernanG28

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Hope you don't mind us replying in English as it's the Community's official language.

 

Let us know if you still get the error message after performing a clean reinstall of the Spotify app on your PC. We recommend this step since it'll remove any corrupted files from previous installations that could be causing the issue. 

 

If you see no difference after the clean reinstall, check your hosts file for entries that need to be deleted. Follow the steps described here on how you can do that. 

 

Keep us posted! We'll be happy to lend a hand if you need more help. 

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