Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103005 Views
  • 82 replies
  • 27 likes
  • 103005 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107376 Views
  • 291 replies
  • 22 likes
  • 107376 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8032 Views
  • 1 replies
  • 6 likes
  • 8032 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148607 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148607 Views
  • 0 replies
  • 26 likes

Italian Advert

PlanFreeCountryUnited KingdomDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueI am looking to find an Advert, it was talking about Italy, the ad was promoting Italian beverage as far as I recall it, the ad been on very rece...

  • Casual Listener
  • Plan Free Country United Kingdom Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue I am looking to find an Advert, it was talking about Italy, the ad wa...
  • Xellabel
  • Casual Listener
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Solved!! Spotify skipping all songs in like 1 second

When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a song or a playlist it is just skipping it, i have see...

  • Casual Listener
  • When i am booting up my PC and opening spotify and hoping that i can play some games and chill with my spotify but after i came home from a LAN, now i cant hear music any more when i am starting a so...
  • Facius
  • Casual Listener
  • 1589 Views
  • 1 replies
  • 1 likes
  • 1589 Views
  • 1 replies
  • 1 likes

All Songs being skipped on PC, for all audio devices

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling virtual audio mixers, restoring default settings for all devices, updating dri...

  • Newbie
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I have tried reinstalling, clearing cache, checking host files, logging out/in, uninstalling vi...
  • Nico
  • Community Legend
  • 650 Views
  • 1 replies
  • 1 likes
  • 650 Views
  • 1 replies
  • 1 likes

Cant log in to spotify. Firewall issues on pc mirosoft 7 ultimate

PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 7 ultimateMy Question or Issue

  • Newbie
  • Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 7 ultimate My Question ...
  • Nico
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Solved!! Windows 10 Spotify app can't use chrome cast because of google?

Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...

  • Music Fan
  • Hi all,   Plan Premium   Device Windows 10 PC connected over Lan.   My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome ...
  • FlangeMonkey
  • Regular
  • 3769 Views
  • 4 replies
  • 3 likes
  • cast
    Desktop
    lan
    Windows 10
  • 3769 Views
  • 4 replies
  • 3 likes

[Win10][BugReport] Speaker Icon disappears using Playlist Folder. (and annoying "bug")

So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists at my workplace, we decided to try out the folder option, but this is annoying ...

  • Gig Goer
  • So reporting a bug without authority seems impossible on your boards. I'll  just post here and you can forward to whatever section.  ---    We use over 100 different playlists ...
  • 717 Views
  • 0 replies
  • 1 likes
  • 717 Views
  • 0 replies
  • 1 likes

Solved!! No internet connection, error code: 4

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe Windows Store app won't connect, even though I'm logged into my account in the app (somehow). Did a clean install through the windows store, no luck. The web version works...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The Windows Store app won't connect, even though I'm logged into my account in the app (somehow).&n...
  • Nico
  • Community Legend
  • 643 Views
  • 1 replies
  • 1 likes
  • 643 Views
  • 1 replies
  • 1 likes

Solved!! How to paste spotify links to a playlist?

Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option on windows btw

  • Casual Listener
  • Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option   on windows btw
  • Nico
  • Community Legend
  • 1685 Views
  • 1 replies
  • 1 likes
  • 1685 Views
  • 1 replies
  • 1 likes

Spotify unresponsive after using search

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueAfter using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i cannot change the song and I can only terminate Spotify from the task manager.I h...

  • Casual Listener
  • Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue After using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i canno...
  • Sebasty
  • Community Legend
  • 647 Views
  • 2 replies
  • 3 likes
  • 647 Views
  • 2 replies
  • 3 likes

Superuser Contribution The playlist keeps starting over

PlanFreeOperating SystemWindows 10 My IssueNo matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and I tried to restart my computer, but the same thing keeps happening. ...

  • Visitor
  • Plan Free Operating System Windows 10   My Issue No matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and ...
  • Xenia
  • Moderator
  • 7704 Views
  • 7 replies
  • 3 likes
  • 7704 Views
  • 7 replies
  • 3 likes

How to change lyrics theme

CountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueHow do I change the theme of the lyric? cause on my screenshot you guys can see that it is black theme I wanna change the color brighter (sorry for bad English)

  • Visitor
  •   Country Indonesia Device PC Operating System Windows 10   My Question or Issue How do I change the theme of the lyric? cause on my screenshot you guys can see that it is  b...
  • Billy-J
  • Spotify Star
  • 5574 Views
  • 1 replies
  • 3 likes
  • 5574 Views
  • 1 replies
  • 3 likes

Solved!! MSI Installer

Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?

  • Casual Listener
  • Where can I obtain an MSI installer of spotify?   If there is none, what is the arguments for the offline installer?
  • sjefen5
  • Casual Listener
  • 21386 Views
  • 6 replies
  • 0 likes
  • 21386 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Backup library for OS Upgrade

PlanPremiumCountryUSADeviceDesktop PCOperating SystemCurrently Windows 7, soon windows 10 My Question or IssueI would like to back up my Spotify data to an external drive so I will not loose my songs and playlist when I upgrade from Windows 7 to Wind...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop PC Operating System Currently Windows 7, soon windows 10   My Question or Issue I would like to back up my Spotify data to an external d...
  • Alex
  • Spotify Legend
  • 1438 Views
  • 3 replies
  • 0 likes
  • 1438 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do l log into the Windows Spotify application with Apple ID?

PlanPremiumCountryAustraliaDeviceLenovo Yoga 920Operating SystemWindows 10 My Question or IssueI've set up my new Spotify account and I am using Apple ID. I am wondering if there is a way to sign in with my Apple ID?

  • Regular
  • Plan Premium Country Australia Device Lenovo Yoga 920 Operating System Windows 10   My Question or Issue I've set up my new Spotify account and I am using Apple ID. I am wondering if t...
  • opalakadewa
  • Visitor
  • 25558 Views
  • 7 replies
  • 0 likes
  • 25558 Views
  • 7 replies
  • 0 likes

Superuser Contribution No sound before selecting This Computer (again) in Devices Available

PlanPremium (Duo)CountryDenmark, EuropeDevice + Operating SystemLenovo laptop, Windows 10 Pro, all the latest updatesIt might be linked to listing on my phone in the car via Bluetooth:OnePlus 5, Android 9, OxygenOS 9.0.10. My Question or Issue Hi Spo...

SvendKoustrup_1-1583305789736.png SvendKoustrup_0-1583305771264.png
  • Casual Listener
  • Plan Premium (Duo) Country Denmark, Europe Device + Operating System Lenovo laptop, Windows 10 Pro, all the latest updates It might be linked to listing on my phone in the car via Bluetoot...
  • Ver
  • Spotify Legend
  • 893 Views
  • 5 replies
  • 0 likes
  • 893 Views
  • 5 replies
  • 0 likes

Spotify displays my phone with wrong name

I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?

thada2607_0-1599593411617.png
  • Newbie
  • I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?  
  • 2709 Views
  • 0 replies
  • 1 likes
  • 2709 Views
  • 0 replies
  • 1 likes

Solved!! SpotifyWebHelper

SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?

  • Newbie
  • SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app.   How can I enable SpotifyWebHelper again?
  • user-removed
  • Not applicable
  • 2023 Views
  • 2 replies
  • 1 likes
  • 2023 Views
  • 2 replies
  • 1 likes

Solved!! listing song duration of songs on a playlist

PlanPremiumCountryUSa DeviceAcer Laptop Operating SystemWindows 10 My Question or IssueOn my screen when viewing a playlist you can see columns for title, artist, and date song was added to playlist. Is there a way to have song duration listed too?

  • Casual Listener
  • Plan Premium Country USa   Device Acer Laptop   Operating System Windows 10   My Question or Issue On my screen when viewing a playlist you can see columns for title, artis...
  • britcreel
  • Casual Listener
  • 1497 Views
  • 3 replies
  • 0 likes
  • 1497 Views
  • 3 replies
  • 0 likes

Spotify behaviour when on calls

Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....

  • Newbie
  • Hi All,   Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop.    If i make a call now using my bose headphones whilst ...
  • 539 Views
  • 0 replies
  • 1 likes
  • call
    pause
    phone
  • 539 Views
  • 0 replies
  • 1 likes

Spotify desktop app immediately skips every song I try to play without playing it

PlanFree/PremiumCountryUnited StatesDeviceLenovo Legion Y-7000P-1060Operating SystemWindows 10 My Question or IssueDoes anyone know how to fix this? I think I've tried everything I can including reinstalling spotify, deleting cache, and setting my de...

  • Visitor
  • Plan Free/Premium Country United States Device Lenovo Legion Y-7000P-1060 Operating System Windows 10   My Question or Issue Does anyone know how to fix this?  I think I've tried ...
  • Axthorpe
  • Casual Listener
  • 400 Views
  • 2 replies
  • 2 likes
  • 400 Views
  • 2 replies
  • 2 likes