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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51839 Views
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  • Windows
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Solved!! Problema reproducir windows 10

PlanFree/PremiumOperating System(Windows 10.) My Question or Issue No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad de la lista de reproducción se paraba, y ahora no puedo ni escuchar ni u...

  • Newbie
  • Plan Free/Premium Operating System (Windows 10.)   My Question or Issue  No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad...
  • 1337qq
  • Visitor
  • 1923 Views
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  • 1923 Views
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Spotify not detecting JBL Go 2 bluetooth speaker

I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appearThe speaker is also paired to my Iphone which has the Spotify App. In this case the phone has paired with t...

  • Newbie
  • I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appear The speaker is also paired to my Iphone which has the ...
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Why am I getting selections in a language that is not of my choice, on the Spotify add home?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • imaginarychris
  • Gig Goer
  • 140 Views
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  • 140 Views
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Why can´t I remove the Spotify app Home music selection (I hate what is in it)?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
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Spotify keeps pausing songs in the middle of playing, please help me!

PlanPremiumCountryUSADevice2 year old DesktopOperating SystemWindows 10 My Question or IssueThis issue has only started today. I have forcibly logged all devices out of my spotify account in case someone was using it that I didn't want to. I have cha...

  • Visitor
  • Plan Premium Country USA Device 2 year old Desktop Operating System Windows 10   My Question or Issue This issue has only started today. I have forcibly logged all devices out of my sp...
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  • 103 Views
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Editor`s picks scrolling back

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For example in editor`s pics are 10 playlists. I scroll bac...

  • Visitor
  • Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For exam...
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Solved!! [Help] Liked songs and playlists are NOT loading, nothing plays. Only web player works.

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...

  • Casual Listener
  • Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...
  • Loxer
  • Spotify Star
  • 9266 Views
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  • album art
    Help
    liked songs
    Playlists
    troubleshoot
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Spotify Desktop App question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Free plan and using a laptop computer with Windows 7 operating system, and the cou...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
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Metered connection not respected

Hi,Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections.This is really very "rude" compared to many other applications.I had...

  • Casual Listener
  • Hi, Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections. This is reall...
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History not showing all music played

PremiumUSWindows Windows 10I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List and the Discover Weekly updated today. I went on my desktop comp...

  • Visitor
  • Premium US Windows  Windows 10 I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List ...
  • xEddiex
  • Newbie
  • 563 Views
  • 1 replies
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when i click a song a different one plays

PlanPremiumCountryU.S.ADeviceHP ENVYOperating SystemWindows 10 My Question or Issuesome of my songs are listed in a different order than they are on my other devices and when I click on a song it plays the song that is usually in that spot instead of...

  • Visitor
  • Plan Premium Country U.S.A Device HP ENVY Operating System Windows 10   My Question or Issue some of my songs are listed in a different order than they are on my other devices and when...
  • OneByBoo
  • Community Legend
  • 183 Views
  • 1 replies
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  • 183 Views
  • 1 replies
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Norton renew license even if i dont have it

PlanFreeCountrylithuaniaDeviceAsus TUF gaming fx504Operating SystemWindows 10 My Question or IssueI have this problem when i turn on my spotify in the top corner it says to renew Norton lisence now i dont own Norton never even installed it but it pop...

  • Newbie
  • Plan Free Country lithuania Device Asus TUF gaming fx504 Operating System Windows 10   My Question or Issue I have this problem when i turn on my spotify in the top corner it says to r...
  • tamasspotify
  • Visitor
  • 307 Views
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  • 307 Views
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High CPU usage for 5-10 minutes after resume from Sleep - GetHandleVerifier

Version1.1.14.475.g566c8bebPlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 (1903) My Question or IssueHello. Sometimes after I resume my PC from sleep Spotify starts using very high CPU usage. I checked with ProcessExplorer and it seems t...

  • Newbie
  • Version 1.1.14.475.g566c8beb Plan Premium Country Romania Device PC Operating System Windows 10 (1903)   My Question or Issue Hello. Sometimes after I resume my PC from sleep Spotify...
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  • bug
    CPU
    technical
  • 403 Views
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Current song is indicated wrongly when playing randomly / shuffle

Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I have started to play the playlist, which is of course not the third...

  • Casual Listener
  • Operating System: Windows 10   When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing.  Usually, eg. if I play the "third" song since I ...
  • Zyliant
  • Visitor
  • 205 Views
  • 1 replies
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  • 205 Views
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can't Spotify be better

I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried all the fixes on this site, and it doesn't work. So then I try to use it o...

  • Regular
  • I have Premium and a Macbook Pro with the latest OS.  Number one, my Spotify app on this computer never works.  When I open it, nothing loads.  It's impossible to use.  I've tried...
  • booradleytron
  • Regular
  • 239 Views
  • 1 replies
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  • 239 Views
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Is it a way to ask Cortana to save the currently playing song to the library?

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...
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  • Cortana
    Windows 10
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Spotify on my PC with Windows 10 does not work

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I clicked any music I was looking for and that he proposed...

  • Newbie
  • I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I click...
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Solved!! Window Pane Sizing: Friend Activity pane missing with 175% Scaling

PlanPremiumDevice1920x1080 DesktopOperating SystemWindows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activity pane does not display. Compromise by adjusting to 150% scaling.According to...

  • Casual Listener
  • Plan Premium Device 1920x1080 Desktop Operating System Windows 10 (tested with Sizer 4.0)   My Question or Issue  With a resolution of 1920x1080 and 175% scaling, the Friend Activit...
  • vedevese
  • Newbie
  • 2256 Views
  • 2 replies
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  • design
    Friend Activity
    Interface
    pixels
    scaling
    viewport
    window pane size
  • 2256 Views
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Solved!! All playlists are blank, and no songs will load.

PlanFree/PremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI was having an issue where some songs were not loading and could not be added to playlists. I saw someone with a similar issue who fixed it by reinstalling spotif,y, but tha...

  • Casual Listener
  • Plan Free/Premium Country Canada Operating System Windows 10   My Question or Issue I was having an issue where some songs were not loading and could not be added to playlists. I saw som...
  • chinocasanova
  • Newbie
  • 1457 Views
  • 4 replies
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Lowering volume in game when gunshots or explosions happen

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

  • Visitor
  • Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help
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