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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2267 Views

0 replies

4 likes

  • 2267 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153395 Views

83 replies

27 likes

  • 153395 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143757 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11407 Views

1 replies

6 likes

  • 11407 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Selecting multiple song at once

I just got the new update on desktop and I was wondering: how do you select multiple songs in a playlist at once? I know that you could do it before by holding shift but it doesn't work in the new update.

Casual Listener

I just got the new update on desktop and I was wondering: how do you select multiple songs in a playlist at once? I know that you could do it before by holding shift but it doesn't work in the new up...

spetzw

Visitor

2575 Views

6 replies

0 likes

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Superuser Contribution Liked songs not working.

PlanPremiumCountryUnited KingdomDeviceLaptop, HP Pavilion.Operating SystemWindowsMy Question or IssueRight, let me begin, just want to clarify my liked songs on other devices are working fine, such as on my phone and on my iPad and on the website pla...

Visitor

Plan Premium Country United Kingdom Device Laptop, HP Pavilion. Operating System Windows My Question or Issue Right, let me begin, just want to clarify my liked songs on other devices are wo...

Katerina

Spotify Legend

1311 Views

2 replies

0 likes

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New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

Casual Listener

Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10   My Question or Issue   The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...

464 Views

0 replies

1 likes

Ram
Update
UPDATE MALFUNCTION
version 1.1.34.694
  • 464 Views
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  • 1 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

Visitor

Plan Free/Premium Country Philippines Operating System Windows 10 1909   My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will sud...

Novy

Moderator

3911 Views

5 replies

4 likes

Desktop
Premium
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Superuser Contribution No notification for duplicates

PlanFamilyCountryRomaniaDeviceDesktop/MobileOperating SystemWindows 10/Android My Question or IssueWhen i'm adding a duplicate on my list, the pop-up is not displayed any more. Duplicates are added on my list with message "X was added to you playlist...

Visitor

Plan Family Country Romania Device Desktop/Mobile Operating System Windows 10/Android    My Question or Issue When i'm adding a duplicate on my list, the pop-up is not displayed a...

Xenia

Moderator

415 Views

1 replies

0 likes

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Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

Newbie

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...

833 Views

0 replies

0 likes

Account
Desktop
Spotify Features
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How to disable Hardware Media Key ?

PlanPremiumCountryCanadaDeviceComputerOperating SystemWindows 10 x64 My Question or IssueHi, I like to use my keyboard hardware media key for other apps such as Discord, Chrome, etc and I would like to know if there is a hidden option to disable Spot...

Visitor

Plan Premium Country Canada Device Computer Operating System Windows 10 x64   My Question or Issue Hi, I like to use my keyboard hardware media key for other apps such as Discord, Chro...

modiX91

Music Fan

5008 Views

2 replies

2 likes

Hardware buttons
Hardware Media Key Handling
key
Keyboard shortcut
Media key
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Solved!! No Option To Import

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...

dinomight

Spotify Star

925 Views

3 replies

0 likes

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Superuser Contribution How do you like a podcast?

Plan: Student PremiumCountry: United StatesDevice: Laptop (Acer Nitro 5)OS: Windows 10 My Question or IssueI seem to be experiencing some difficulties with liking podcast episodes. Unlike songs that I can open and click the Heart/Like button for when...

Casual Listener

Plan: Student Premium Country: United States Device: Laptop (Acer Nitro 5) OS: Windows 10   My Question or Issue I seem to be experiencing some difficulties with liking podcast episodes. U...

Yordan

Moderator

7674 Views

3 replies

4 likes

availability
like
liking
podcast problems
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  • 4 likes

How to not startscreen?

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...

Newbie

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...

dinomight

Spotify Star

579 Views

2 replies

1 likes

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  • 1 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

Newbie

  Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10   My Questi...

595 Views

0 replies

0 likes

Desktop
Mobile
Sound Quality
soundstage
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Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

Regular

My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...

thecatskitten

Regular

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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Superuser Contribution Not show the functions local files

PlanoPremiumPaísBrasilDispositivoDesktopSistema OperacionalWindows 10 Minha pergunta ou questãoThe function of local files and editing the photo of the playlist does not appear

Casual Listener

Plano Premium País Brasil Dispositivo Desktop Sistema Operacional Windows 10   Minha pergunta ou questão The function of local files and editing the photo of the playlist does not appe...

SnavsBrozoski

Casual Listener

754 Views

4 replies

0 likes

  • 754 Views
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APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

Newbie

Plan Free Country Brazil Device . Operating System Windows 7   My Question or Issue   Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH"  ...

Sebasty

Community Legend

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
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Solved!! Playlists out of order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out of ...

dinomight

Spotify Star

1336 Views

3 replies

0 likes

Desktop
order
Playlists
web ui
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[Desktop] Missing HOME tab

My home screen is missing when the app is restart from any reasons. My solution is log out my account and re-login that. I want to another solution from you people. (Sorry for my english. I don't now very well the language.)

Visitor

My home screen is missing when the app is restart from any reasons. My solution is log out my account and re-login that. I want to another solution from you people. (Sorry for my english. I don't now...

user-removed

Not applicable

1109 Views

1 replies

0 likes

home button
Homepage
Windows 10
Windows 10 Store
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Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

Casual Listener

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...

Sebasty

Community Legend

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
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Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Visitor

Plan Family Country France Device Computer Operating System Windows 10   My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...

Sebasty

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

Music Fan

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app.   BUT NOW I HAVE THE OLD VERSION BACK! ...

356 Views

0 replies

2 likes

  • 356 Views
  • 0 replies
  • 2 likes

How do I remove an advertisement that is blocking my playlists?

I apologize if this is the wrong forum, but I could not find anywhere else to post. My left sidebar playlist is being obstructed by a "Sprint" ad. How do I remove this? Again, if this the wrong forum, please let me know where I can find this answer. ...

Music Fan

I apologize if this is the wrong forum, but I could not find anywhere else to post.  My left sidebar playlist is being obstructed by a "Sprint" ad.  How do I remove this? Again, if this the...

Jose_M

Spotify Star

847 Views

2 replies

0 likes

Music Exchange
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