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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83426 Views

40 replies

68 likes

  • 83426 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791030 Views

503 replies

64 likes

  • 791030 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22750 Views

24 replies

7 likes

  • 22750 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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Superuser Contribution Unable to install real DESKTOP version

PlanFreeCountryNetherlandsDevicePCOperating SystemWindows 10 I am unable to download the real DESKTOP version, even when i download the DESKTOP app setup it downloads the MICROSOFT STORE version which i do NOT want, please help me download the REAL D...

Visitor

Plan Free Country Netherlands Device PC Operating System Windows 10   I am unable to download the real DESKTOP version, even when i download the DESKTOP app setup it downloads the MICRO...

Xenia

Moderator

502 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution songs disappear when sorted by title, album or artist

PlanPremiumCountryUSADevicePCOperating SystemWindows My Question or IssueWhen I sort Liked Songs by date added, all of them appear in the list. But when I sort them by Title, Artist, or Album, almost all of the tracks disappear from the list. The one...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows   My Question or Issue When I sort Liked Songs by date added, all of them appear in the list. But when I sort them by Title,...

Elena

Moderator

361 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify repeatedly crashing after countless "clean resets and reinstalls"

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10~~~~~~~~~~~~~~ In the last few months I have been having a terribly frustrating and stressful problem preventing me from using your service. Whenever I launch spotify it will crash after a few...

Visitor

Plan Premium Country Sweden Device PC Operating System Windows 10 ~~~~~~~~~~~~~~     In the last few months I have been having a terribly frustrating and stressful problem preven...

Mario

Spotify Legend

591 Views

1 replies

1 likes

  • 591 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop App doesn't show Artists

PlanPremiumCountryUnited States DeviceWindows OSOperating SystemWindows 10 My Question or IssueThe artists section of my library only shows 2 artists despite having hundreds of albums from a variety of artists in the Albums section. I just switched b...

Music Fan

Plan Premium Country United States   Device Windows OS Operating System Windows 10   My Question or Issue The artists section of my library only shows 2 artists despite having hu...

Elena

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
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Superuser Contribution Prevent Spotify from saving local data

Hello everyone,I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data there again.Is there a way to prevent Spotify from savi...

Casual Listener

Hello everyone, I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data ...

Xenia

Moderator

2400 Views

3 replies

0 likes

  • 2400 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not able to vote

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently created my Spotify community account looking to support new ideas within the community but when I try to 'Vote' in a thread it tells me 'Authentication failed ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue I recently created my Spotify community account looking to support new ideas within the commun...

Xenia

Moderator

1418 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Typing to Find Song in Playlist

PlanPremium CountryUSA DevicePC and Samsung Galaxy Operating SystemWindows 10 My Question or IssueSo, I used to be able to begin typing the name of a song and it would go directly to that song in my playlist. Why can I no longer do this? Why does Spo...

Music Fan

Plan Premium   Country USA   Device PC and Samsung Galaxy   Operating System Windows 10   My Question or Issue So, I used to be able to begin typing the name of a son...

victor871129

Casual Listener

5727 Views

12 replies

6 likes

  • 5727 Views
  • 12 replies
  • 6 likes

Solved!!Superuser Contribution Spotify randomly stops playing and displays "Can't play current song"

My Question or IssueThe spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in general) the sound will cut out and the app says "Can't play curren...

Casual Listener

  My Question or Issue The spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in genera...

malobo62

Newbie

21256 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Superuser Contribution Can't filter by both artist and song on Windows desktop client

PlanPremium CountryCanada Device Thinkpad P52 Operating System Windows 10 Pro (10.0.17763) My Question or Issue I used to be able to filter through my library by searching the song name as well as the artist. For instance, I could search "Michael Jac...

Visitor

Plan Premium   Country Canada   Device   Thinkpad P52   Operating System   Windows 10 Pro (10.0.17763)   My Question or Issue   I used to be able to...

darrelljuk

Newbie

428 Views

2 replies

1 likes

  • 428 Views
  • 2 replies
  • 1 likes

Superuser Contribution Windows app is of very poor quality

PlanPremiumCountryEl SalvadorDeviceDell Core i5 8th Gen, 8 GB RAM laptopOperating SystemWindows 10 My Question or IssueThe Windows 10 app is of very poor quality. Disk usage frequently shoots up to 100% due to the Spotify app, and it becomes unusable...

Roadie

Plan Premium Country El Salvador Device Dell Core i5 8th Gen, 8 GB RAM laptop Operating System Windows 10   My Question or Issue The Windows 10 app is of very poor quality. Disk usage ...

Elena

Moderator

1633 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

I don't see hide button on Windows app

PlanPremiumCountryFranceDeviceDell XPSOperating SystemWindows 10 Pro (up to date) My Question or IssueI subscribed recently to Spotify (used to use Deezer before), it's very cool but in the Windows app I don't see the button to hide song or artist !O...

Casual Listener

Plan Premium Country France Device Dell XPS Operating System Windows 10 Pro (up to date)   My Question or Issue I subscribed recently to Spotify (used to use Deezer before), it's very ...

jodzeee

Casual Listener

689 Views

3 replies

3 likes

  • 689 Views
  • 3 replies
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Superuser Contribution Discord not Showing What song I am listening to on Windows

I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord help center but it's been 2 days and still haven't got a repl...

Visitor

  I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord he...

Katerina

Spotify Legend

4890 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Connect to a device error

I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desktop App and the one on the right is the Web-based v...

Visitor

I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desk...

Mario

Spotify Legend

1074 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Unable to delete empty folders

PlanPremiumCountry DeviceWindows Surface LaptopOperating SystemWindows 10 My Question or IssueI have several totally empty folders (no playlists/albums/etc.) which I can't delete on desktop or mobile. Nothing happens at all when I click delete. How c...

Visitor

Plan Premium Country   Device Windows Surface Laptop Operating System Windows 10   My Question or Issue I have several totally empty folders (no playlists/albums/etc.) which I can...

Ver

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Spotify becoming slower over time

DeviceWindows 10Operating SystemWindows 10My Question or IssueSpotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again.I have had this issue for well over a year now and had spotify for 5 years but if this issue is not fi...

Casual Listener

Device Windows 10 Operating System Windows 10 My Question or Issue Spotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again. I have had this issue for well over a y...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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Superuser Contribution Local file songs not fully syncing to my phone

Plan:PremiumCountryUSADeviceiPhone 11 and PCOperating Systemthe latest update of IOS and Windows 10 My Question or IssueI have about 15 local file songs working and offline on my pc and my phone. I added 2 new songs but my phone will not let me play ...

Newbie

Plan: Premium Country USA Device iPhone 11 and PC Operating System the latest update of IOS and Windows 10   My Question or Issue I have about 15 local file songs working and offline o...

Mario

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to automatically resume playing playlist after logging back in

When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song, so I want it to always start a new track on my pl...

Music Fan

When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song...

Ver

Spotify Legend

12546 Views

3 replies

4 likes

autoplay
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Solved!!Superuser Contribution Can't use the Spotify Desktop app.

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I try to log into my account using the PC software, it gives me "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you...

Casual Listener

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue When I try to log into my account using the PC software, it gives me "A Firewall may be block...

Nijaansh

Casual Listener

2921 Views

2 replies

1 likes

  • 2921 Views
  • 2 replies
  • 1 likes