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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81260 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777348 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18386 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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Superuser Contribution Desktop App doesn't show Artists

PlanPremiumCountryUnited States DeviceWindows OSOperating SystemWindows 10 My Question or IssueThe artists section of my library only shows 2 artists despite having hundreds of albums from a variety of artists in the Albums section. I just switched b...

Music Fan

Plan Premium Country United States   Device Windows OS Operating System Windows 10   My Question or Issue The artists section of my library only shows 2 artists despite having hu...

Elena

Moderator

431 Views

1 replies

0 likes

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Superuser Contribution Prevent Spotify from saving local data

Hello everyone,I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data there again.Is there a way to prevent Spotify from savi...

Casual Listener

Hello everyone, I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data ...

Xenia

Moderator

2361 Views

3 replies

0 likes

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Superuser Contribution Not able to vote

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently created my Spotify community account looking to support new ideas within the community but when I try to 'Vote' in a thread it tells me 'Authentication failed ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue I recently created my Spotify community account looking to support new ideas within the commun...

Xenia

Moderator

1412 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Typing to Find Song in Playlist

PlanPremium CountryUSA DevicePC and Samsung Galaxy Operating SystemWindows 10 My Question or IssueSo, I used to be able to begin typing the name of a song and it would go directly to that song in my playlist. Why can I no longer do this? Why does Spo...

Music Fan

Plan Premium   Country USA   Device PC and Samsung Galaxy   Operating System Windows 10   My Question or Issue So, I used to be able to begin typing the name of a son...

victor871129

Casual Listener

5688 Views

12 replies

6 likes

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  • 12 replies
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Solved!!Superuser Contribution Spotify randomly stops playing and displays "Can't play current song"

My Question or IssueThe spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in general) the sound will cut out and the app says "Can't play curren...

Casual Listener

  My Question or Issue The spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in genera...

malobo62

Newbie

21043 Views

10 replies

2 likes

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  • 10 replies
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Superuser Contribution Can't filter by both artist and song on Windows desktop client

PlanPremium CountryCanada Device Thinkpad P52 Operating System Windows 10 Pro (10.0.17763) My Question or Issue I used to be able to filter through my library by searching the song name as well as the artist. For instance, I could search "Michael Jac...

Visitor

Plan Premium   Country Canada   Device   Thinkpad P52   Operating System   Windows 10 Pro (10.0.17763)   My Question or Issue   I used to be able to...

darrelljuk

Newbie

425 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Windows app is of very poor quality

PlanPremiumCountryEl SalvadorDeviceDell Core i5 8th Gen, 8 GB RAM laptopOperating SystemWindows 10 My Question or IssueThe Windows 10 app is of very poor quality. Disk usage frequently shoots up to 100% due to the Spotify app, and it becomes unusable...

Roadie

Plan Premium Country El Salvador Device Dell Core i5 8th Gen, 8 GB RAM laptop Operating System Windows 10   My Question or Issue The Windows 10 app is of very poor quality. Disk usage ...

Elena

Moderator

1603 Views

10 replies

0 likes

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  • 10 replies
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I don't see hide button on Windows app

PlanPremiumCountryFranceDeviceDell XPSOperating SystemWindows 10 Pro (up to date) My Question or IssueI subscribed recently to Spotify (used to use Deezer before), it's very cool but in the Windows app I don't see the button to hide song or artist !O...

Casual Listener

Plan Premium Country France Device Dell XPS Operating System Windows 10 Pro (up to date)   My Question or Issue I subscribed recently to Spotify (used to use Deezer before), it's very ...

jodzeee

Casual Listener

675 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Discord not Showing What song I am listening to on Windows

I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord help center but it's been 2 days and still haven't got a repl...

Visitor

  I have a problem on discord that the song I am listening to on Spotify doesn't show up on my discord, It only shows a question mark box. It is very annoying because I contacted the discord he...

Katerina

Spotify Legend

4865 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Connect to a device error

I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desktop App and the one on the right is the Web-based v...

Visitor

I'm encountering this problem where my Desktop Spotify App won't sync with any of my devices; however, if I use the web version of Spotify, it shows all my devices (the window on the left is the Desk...

Mario

Spotify Legend

1072 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Unable to delete empty folders

PlanPremiumCountry DeviceWindows Surface LaptopOperating SystemWindows 10 My Question or IssueI have several totally empty folders (no playlists/albums/etc.) which I can't delete on desktop or mobile. Nothing happens at all when I click delete. How c...

Visitor

Plan Premium Country   Device Windows Surface Laptop Operating System Windows 10   My Question or Issue I have several totally empty folders (no playlists/albums/etc.) which I can...

Ver

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Spotify becoming slower over time

DeviceWindows 10Operating SystemWindows 10My Question or IssueSpotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again.I have had this issue for well over a year now and had spotify for 5 years but if this issue is not fi...

Casual Listener

Device Windows 10 Operating System Windows 10 My Question or Issue Spotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again. I have had this issue for well over a y...

444 Views

0 replies

0 likes

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Superuser Contribution Local file songs not fully syncing to my phone

Plan:PremiumCountryUSADeviceiPhone 11 and PCOperating Systemthe latest update of IOS and Windows 10 My Question or IssueI have about 15 local file songs working and offline on my pc and my phone. I added 2 new songs but my phone will not let me play ...

Newbie

Plan: Premium Country USA Device iPhone 11 and PC Operating System the latest update of IOS and Windows 10   My Question or Issue I have about 15 local file songs working and offline o...

Mario

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to automatically resume playing playlist after logging back in

When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song, so I want it to always start a new track on my pl...

Music Fan

When I log in to my laptop (or unlock after a break), I want Spotify to automatically play - but only if it was running before I closed my laptop - and I don't like it starting halfway through a song...

Ver

Spotify Legend

11206 Views

3 replies

4 likes

autoplay
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Solved!!Superuser Contribution Can't use the Spotify Desktop app.

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I try to log into my account using the PC software, it gives me "A Firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you...

Casual Listener

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue When I try to log into my account using the PC software, it gives me "A Firewall may be block...

Nijaansh

Casual Listener

2884 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Re: [Desktop] Spotify becomes unresponsive when using Search

Hi, Im not really sure how this works but i had a question n idk where to post it.my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and even deleting and re downloading it on my laptop. Pl...

Visitor

Hi, Im not really sure how this works but i had a question n idk where to post it. my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and...

326 Views

0 replies

0 likes

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Superuser Contribution SPOTIFY STUCK, MUSIC STILL PLAYING AS I CLOSE THE APP

Greetings, i have always been able to use spotify without any problems and only when i made this 3 month premium did spotify start to cause me problems.... following problem: when i start typing something in the search bar of spotify, spotify hangs a...

Visitor

Greetings,   i have always been able to use spotify without any problems and only when i made this 3 month premium did spotify start to cause me problems.... following problem: when i start ty...

Ivan

Spotify Legend

2634 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Home page "Recently Played" not updating and cropped appearance

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThe "Recently Played" section on my home page is not refreshing properly, and only displays two albums that I have listened to in the past several months, but ...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue The "Recently Played" section on my home page is not refreshing properly, and only ...

Ivan

Spotify Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution volume bar is no longer green (now it's grey) can't get sound at all

PlanFreeCountryUSADeviceIntel - ThinkpadOperating SystemWindows 10I have been listening to Spotify on my work laptop (Windows 10) forever and then all of a sudden the volume bar is grey (not green) and no sound. I have uninstalled the app and reinsta...

Visitor

Plan Free Country USA Device Intel  - Thinkpad Operating System Windows 10 I have been listening to Spotify on my work laptop (Windows 10) forever and then all of a sudden the volume bar...

Ivan

Spotify Legend

995 Views

1 replies

0 likes

edit
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  • 1 replies
  • 0 likes