Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39229 Views
75 replies
26 likes

39229 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67303 Views
265 replies
21 likes

67303 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Timer Resolution

Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery hog. Running 'powercfg.exe /energy' yields this in th...

Astrion
Casual Listener
Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery ho...
2018-01-29 12:37:39 AM
2020-07-02 12:30:57 PM
Astrion
Casual Listener
1380 Views
2 replies
2 likes

1380 Views
2 replies
2 likes

Superuser Contribution Buying PayPal Gift Cards for friends in another country

I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

sassymochi
Visitor
I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money? Plan Free/Premium Countr...
2020-07-02 4:06:38 AM
2020-07-02 9:25:01 AM
Ivan
Spotify Legend
973 Views
1 replies
0 likes
gift
paypal

973 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't work on my computer ( even on second system )

PlanPremium ( Family )Operating SystemWindows 10My Question or IssueMy desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then moves to the next one, going through whole playlist/album wi...

Wolfram2159
Visitor
Plan Premium ( Family ) Operating System Windows 10 My Question or Issue My desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then...
2020-07-02 1:03:08 AM
2020-07-02 8:49:46 AM
Ivan
Spotify Legend
582 Views
2 replies
0 likes

582 Views
2 replies
0 likes

Solved!!Superuser Contribution [Desktop] Lost Features, no friend tab, etc.

Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....

mcoutlook
Roadie
Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop Version...
2020-03-16 8:07:59 PM
2020-07-01 9:42:51 PM
user-removed
Not applicable
39217 Views
344 replies
120 likes
Desktop
Friend Activity
Windows 10

39217 Views
344 replies
120 likes

Local File Songs Lagging on Phone

PlanPremiumCountry Australia DeviceHuawei Operating SystemAndroid Oreo My Question or IssueLocal Files horribly stuttering; didnt happen before recent updates.

jeremyn2
Visitor
Plan Premium Country Australia Device Huawei Operating System Android Oreo My Question or Issue Local Files horribly stuttering; didnt happen before recent ...
2020-06-30 3:30:28 AM
2020-07-01 7:34:58 PM
MichaelJerzak
Composer
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

Absturz bei Werbung

PlanFreeCountryGermanyDeviceDesktopOperating SystemWin 10 My Question or IssueDeutsch:Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die App einen rauschenden Bildschirm zeigt. Nach der Werbung hört man dann nichts...

emare64
Visitor
Plan Free Country Germany Device Desktop Operating System Win 10 My Question or Issue Deutsch: Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die...
2020-07-01 4:43:44 PM
585 Views
0 replies
0 likes

585 Views
0 replies
0 likes

Superuser Contribution Offline mode

Plan premiumCountry UK DeviceLINUX 14USOperating SystemWindows 10 My Question or Issue So i was looking through the settings for the app but i cant find anywhere "offline mode." Its simple to enable on the Android app but i cant find it anywhere on h...

lucasm275
Visitor
Plan premium Country UK Device LINUX 14US Operating System Windows 10 My Question or Issue So i was looking through the settings for the app but i cant find any...
2020-06-30 12:38:50 AM
2020-07-01 4:22:19 PM
Mario
Spotify Legend
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

High CPU (Win10 desktop and app)

PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...

user-removed
Visitor
Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times My...
2019-07-07 11:34:03 PM
2020-07-01 3:31:21 PM
user-removed
Not applicable
7427 Views
14 replies
6 likes

7427 Views
14 replies
6 likes

Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

staticV3
Casual Listener
Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10) My Question or Issue In Spotify's Discover Weekly pla...
2020-07-01 1:54:02 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Superuser Contribution Queued songs are deleted when adding a song to queue during an advertisement

PlanFreeCountry DeviceDesktop PC, Windows standalone app (not Windows App Store)Operating SystemWindows 10 My Question or Issue Hi! If I add a song to the queue during a commercial when I already have songs queued, it deletes the queue and only keeps...

theland11
Casual Listener
Plan Free Country Device Desktop PC, Windows standalone app (not Windows App Store) Operating System Windows 10 My Question or Issue Hi! If I add a song to the queue d...
2020-03-10 9:06:11 AM
2020-07-01 1:39:35 PM
dduck
Regular
896 Views
3 replies
2 likes

896 Views
3 replies
2 likes

Spotify starts with Windows, even when disabled and it's really pissing me off

PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...

jd4-5h4_r959
Casual Listener
Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10 My Question or Issue Ever since I first dow...
2019-10-06 9:15:03 AM
2020-07-01 3:49:12 AM
leslieav
Visitor
1549 Views
5 replies
5 likes
angry
bug
bugged
not working
settings

1549 Views
5 replies
5 likes

Sync issues with Windows 10 application while playing on Amazon Alexa

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year where frequently Spotify Connect won't fully sync it's current state to the application o...

Gannonite
Visitor
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year...
2020-06-30 11:31:48 PM
376 Views
0 replies
0 likes
Spotify Connect Desktop
Sync issue

376 Views
0 replies
0 likes

[Language]Translation on TC (Traditional Chinese) version

PlanPremiumCountryTW/HKDeviceNotebook Operating SystemWindows 10 v1909My Question or IssueIn some case , the Traditional Chinese version on Windows is not fully translated, which mixed with some English phrase and simplified chinese. Like search bar ...

KFW2020
Visitor
Plan Premium Country TW/HK Device Notebook Operating System Windows 10 v1909 My Question or Issue In some case , the Traditional Chinese version on Windows is no...
2020-06-30 8:26:32 PM
409 Views
0 replies
5 likes

409 Views
0 replies
5 likes

Spotify stops playing when theres an upcoming commercial ( PC )

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10Question or Issuehey there,i was starting a playlist for myself. i have another playlist that im browsing through pretty fast listening to like 20 seconds 2 times in the same track. after a good...

simok
Visitor
Plan Free Country Germany Device PC Operating System Windows 10 Question or Issue hey there, i was starting a playlist for myself. i have another playlist that im browsing through pretty fa...
2020-06-30 7:19:35 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

[Desktop] [Friend Feed] Is not updating

My friend feed is not updating correctly (dont show recently friends activities from those I am following). DesktopWindows 10 (2019)Most recent spotify version (Yes, I have checked Facebook "Apps" in order to select again "Findind Friends" (I use por...

prikachu83
Visitor
My friend feed is not updating correctly (dont show recently friends activities from those I am following). Desktop Windows 10 (2019) Most recent spotify version (Yes, I have chec...
2020-06-30 5:11:33 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Artist/Recently played

PlanPremiumCountryUSADeviceSamsung Galaxy S9+, DesktopOperating SystemAndroid, Windows 10 My Question or IssueHello, I have been a premium Spotify user for a little over 5 years and I never really had a problem with the platform until these last coup...

Skyos
Visitor
Plan Premium Country USA Device Samsung Galaxy S9+, Desktop Operating System Android, Windows 10 My Question or Issue Hello, I have been a premium Spotify user for a little over 5 ye...
2020-06-30 12:46:19 PM
2020-06-30 2:44:29 PM
Emilia_8
Community Legend
391 Views
1 replies
0 likes
artist
Recently Played
Recently played artists not updating

391 Views
1 replies
0 likes

App doesn't work after Windows 10 update

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think. Anyone having the same trouble? or anyone knows how to fix...

JoshGungeee
Casual Listener
Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think.&...
2019-09-01 1:44:46 PM
2020-06-30 12:43:41 PM
Art_Hall
Casual Listener
3256 Views
10 replies
0 likes
Desktop Windows

3256 Views
10 replies
0 likes

Spotify uses 2 folders to save data

PlanPremiumDeviceHP OmenOperating SystemWindows 10 My Question or IssueHi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Windows drive light, but there's still a folder that weighs about 8GB just o...

Kazetta
Casual Listener
Plan Premium Device HP Omen Operating System Windows 10 My Question or Issue Hi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Wind...
2020-06-30 7:35:55 AM
352 Views
0 replies
0 likes
data usage
drive

352 Views
0 replies
0 likes

"Like" heart sporadically does not work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, Windows 10 PC (Spotify.exe)Operating SystemAndroid PI, Windows 10 1904 My Question or IssueSporadically, some songs will not show up as liked even though they are in my liked playlist. It is not...

James7x1
Gig Goer
Plan Premium Country United States Device Samsung Galaxy S8, Windows 10 PC (Spotify.exe) Operating System Android PI, Windows 10 1904 My Question or Issue Sporadically, some songs wi...
2020-06-30 2:07:01 AM
2020-06-30 2:09:46 AM
ZotheScholar
Music Fan
534 Views
1 replies
0 likes
check
Favorites
Fix
heart
liked

534 Views
1 replies
0 likes

Superuser Contribution Not getting all features available with different accounts

Plan: PremiumCountry: Canada Device: Desktop PCOperating System: Windows 10 Pro My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both installed the desktop version on our 2 separate Windows 10 machines. When she ...

SJ28
Casual Listener
Plan: Premium Country: Canada Device: Desktop PC Operating System: Windows 10 Pro My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both i...
2020-06-21 8:03:44 PM
2020-06-30 1:51:54 AM
SJ28
Casual Listener
869 Views
4 replies
1 likes

869 Views
4 replies
1 likes

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