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When starting spotify a message appears that says "installing spotify"

When starting spotify a message appears that says "installing spotify"

 

Plan

Free/Premium

Country

Spain

Device

Lenovo

Operating System

Windows 10

 

My Question or Issue

 

When starting spotify a message appears that says "installing spotify"

Reply
3 Replies

Hey @Manuck97, thanks for reaching out to the Community!

Does this happen when you restart your device? If so, can you send me a screenshot of what you're seeing exactly so I can take a look? Also let me know what device this happens on, as well as the current software version on that device.

Thanks!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello, thank you for your message.

 

It happens sometimes, not only when I restart my device.

 

I tried to share a screenshot but it didn´t show me the message today.

 

I use Spotify on a Lenovo V110.

 

Windows 10 installed.

 

Thank you and have a nice day!

Hey @Manuck97,

 

Thanks for the reply! 
When you get this message again, send me a screenshot of what you're seeing and I'll take a closer look at it 🔍


Have a great day in the meantime.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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