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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2257 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153131 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142941 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11387 Views

1 replies

6 likes

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Why are not all my playlists on public playlists

I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then the public lists, not all are there.

Regular

I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then t...

Sebasty

Community Legend

445 Views

1 replies

0 likes

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Spotify not working

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueWhen i start playing a playlist, it starts with the first song when i have shuffle off which is perfectly normal, but after playing this song for 30 seconds or more or less, it st...

Casual Listener

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue When i start playing a playlist, it starts with the first song when i have shuffle off which is pe...

stefantns

Casual Listener

408 Views

2 replies

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The scroll bar gets stuck and starts jittering when you scroll down far enough in podcast lists

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhen browsing far enough down in podcast listings the scroll bar will get stuck and start jittering. The resulting flickering makes the list unreadable.

Newbie

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue When browsing far enough down in podcast listings the scroll bar will get stuck and start jitt...

477 Views

0 replies

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Spotify cannot play music in app or web browser for Windows 10

PlanPremiumCountryUKDeviceiPhone X and a PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueI cannot listen to any music on my Windows 10 PC, either using the app or through the web player. I get 5minutes at most, then nothing until I resta...

Visitor

Plan Premium Country UK Device iPhone X and a PC Operating System iOS 13.4.1, Windows 10   My Question or Issue I cannot listen to any music on my Windows 10 PC, either using the app o...

419 Views

0 replies

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Superuser Contribution Crossfade not working in custom playlist

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists. Anybody else have this issue?

Casual Listener

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists.   Anybody else have this issue?

Mario

Spotify Legend

4818 Views

3 replies

0 likes

Crossfade
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Solved!!Superuser Contribution Spotify mutes itself on bluetooth when audio in any other player is paused or stopped.

PlanFree/PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My IssueWhile playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself when I pause the other player, or when the audio in that player ends. For ex...

Casual Listener

Plan Free/Premium Country US Device Desktop Operating System Windows 10   My Issue While playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself ...

Mario

Spotify Legend

4615 Views

3 replies

0 likes

Glitch
mute
muted
Troubleshooting
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Superuser Contribution Erro 17 Windows 7

PlanPremiumCountryBrasil DeviceNotebook Vaio Core i5Operating SystemWindows 7 My Question or IssueEstava utilizando o aplicativo no meu computador mas não reproduzia as músicas ao acionar o play. Seguindo as instruções da comunidade removi o aplicati...

Casual Listener

Plan Premium Country Brasil   Device Notebook Vaio Core i5 Operating System Windows 7   My Question or Issue Estava utilizando o aplicativo no meu computador mas não reproduzia...

WilianAltelino

Casual Listener

1120 Views

2 replies

0 likes

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Solved!!Superuser Contribution Cannot search artists or songs [Webplayer]

PlanFreeCountryUSADevice(Desktop)Operating System( Windows 10 ) My Question or IssueI have noticed that the search feature works on my web browser when I'm not logged in, but will not work when logged in to spotify. The computer App has the same issu...

Regular

Plan Free Country USA Device (Desktop) Operating System ( Windows 10 )   My Question or Issue I have noticed that the search feature works on my web browser when I'm not logged in, but...

liperat

Gig Goer

4465 Views

7 replies

0 likes

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Superuser Contribution Autoplay music by start application

It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application startsThanks in advancePlanFree/PremiumDevice(PC)Operating System(Windows 10) My Question or Issue

Visitor

It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application starts Thanks in advance Plan Free/Premium Device (PC) Operating System (Win...

Ivan

Spotify Legend

710 Views

1 replies

0 likes

autoplay
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Superuser Contribution Continuous issues with desktop app in windows 10

Device(Lenovo Flex 14 Laptop)Operating System(Windows 10) My Question or Issue I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t being rectified. I find lately I’m spending more time trying to fix problems...

Casual Listener

Device (Lenovo Flex 14 Laptop) Operating System (Windows 10)   My Question or Issue   I’m wondering why the constant glitches that I’ve seen on the help questions repeatedly aren’t b...

Mario

Spotify Legend

1604 Views

9 replies

4 likes

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Solved!! When I listen to a secret playlist, what's visible in my friend feed?

Plan: PremiumCountry: United States of AmericaDevice: ASUS LaptopOperating System: Windows 10 My Question or IssueWhen I'm listening to a secret playlist, what's visible in the friend feed? Is it the song and band/singer or does it include the playli...

Newbie

Plan: Premium Country: United States of America Device:  ASUS Laptop Operating System: Windows 10   My Question or Issue When I'm listening to a secret playlist, what's...

Emilia_8

Community Legend

20155 Views

1 replies

1 likes

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Audio streaming stutters

Operating SystemWindows 10 My Question or IssueSince yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with the computer's performance but the one I'm using is definitely pow...

Visitor

Operating System Windows 10   My Question or Issue Since yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with th...

822 Views

0 replies

1 likes

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Superuser Contribution Can't Change Order Of Songs On Playlists

I'm using the desktop app. Up until recently, I was able to sort my playlists by title, artist, or album, now I can't do anything to sort it. I can't even drag them into place, and there is no sorting option at all. This is my playlist, I am the crea...

Visitor

I'm using the desktop app. Up until recently, I was able to sort my playlists by title, artist, or album, now I can't do anything to sort it. I can't even drag them into place, and there is no sortin...

Finsup574

Casual Listener

1207 Views

4 replies

2 likes

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Superuser Contribution This song cant be played

PlanPremiumCountryGermanyDeviceWindows 10 64 bit - PC self madeAMD Ryzen 5 - 1600 Six CoreNvidia GTX 770Asus Xonar DX My Question or IssueMy Spotify ist not working properly anymore. Every time i want to play a Song i just get the message that the so...

Casual Listener

Plan Premium Country Germany Device Windows 10 64 bit - PC self made AMD Ryzen 5 - 1600 Six Core Nvidia GTX 770 Asus Xonar DX   My Question or Issue My Spotify ist not working properl...

ChrisKinsman

Casual Listener

612 Views

2 replies

0 likes

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Superuser Contribution Sync-problems with Windows and Android

PlanPremium CountryGermany DeviceDesktop PC, Samsung Galaxy A70 Operating SystemWindows 10, Android 10 My Question or IssueHello,first of all I want to excuse for my bad english ^^Now to my Issue:My problem is, that my Spotify App on my PC doesn't sy...

Visitor

Plan Premium   Country Germany   Device Desktop PC, Samsung Galaxy A70   Operating System Windows 10, Android 10   My Question or Issue Hello, first of all I want to...

Eni

Moderator

494 Views

2 replies

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I cant open spotify

Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.

Visitor

Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.

OneByBoo

Roadie

687 Views

1 replies

0 likes

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Solved!!Superuser Contribution Speaker only playing left channel

PlanFreeCountryUKDevicePC Operating SystemWindows 10 My Question or IssueI just plugged in my UMC404HD audio interface to my speakers (BEHRINGER MS40s) - this is all connected via USB to my PC. Every other programme/website outputs stereo, except for...

Casual Listener

Plan Free Country UK Device PC  Operating System Windows 10   My Question or Issue I just plugged in my UMC404HD audio interface to my speakers (BEHRINGER MS40s) - this is all con...

madmetal

Regular

26402 Views

26 replies

4 likes

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Spotify Keeps Skipping Songs

PlanPremiumCountryUnited States of AmericaDeviceGygabyte AERO 15Operating SystemWindows 10, 64bit My Question or IssueHello. Spotify playlists and podcasts keep skipping immediately upon pressing play. They don't load, and just skip to the next one, ...

Visitor

Plan Premium Country United States of America Device Gygabyte AERO 15 Operating System Windows 10, 64bit   My Question or Issue Hello.  Spotify playlists and podcasts keep skippin...

OneByBoo

Roadie

555 Views

1 replies

0 likes

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Friend Activity displaying wrong information

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueSo I've noticed as of recently that the playlist/artist/album, the 3rd line below every friend in the Friend Activity is sometimes displaying just outright wrong informat...

Regular

Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue So I've noticed as of recently that the playlist/artist/album, the 3rd line below every friend...

Emryss

Regular

1645 Views

2 replies

2 likes

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