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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84284 Views

40 replies

68 likes

  • 84284 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799069 Views

505 replies

64 likes

  • 799069 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24727 Views

26 replies

7 likes

  • 24727 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Newbie

Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...

Mihail

Spotify Legend

6885 Views

23 replies

6 likes

Windows
  • 6885 Views
  • 23 replies
  • 6 likes

Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skipping songs (Asus Xonar users)

PlanFree/PremiumCountryARGENTINA Operating SystemWindows 10 My Question or IssueSpotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the card's panel. That works, but this reproduces all music in stereo and not in 5.1...

Regular

Plan Free/Premium Country ARGENTINA   Operating System Windows 10   My Question or Issue Spotify skipping all songs. I have an Asus Xonar DX and I tried disabling DSP mode in the c...

Morguliusz

Visitor

1872 Views

6 replies

0 likes

  • 1872 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify skips song after one second

PlanPremiumCountryU.S.ADeviceCustom-built PCOperating SystemWindows 10 home version 2004 My Question or IssueWhen I go to play a song on my Spotify app. Spotify skips the song within one second and goes onto the next all the way through the whole pla...

Newbie

Plan Premium Country U.S.A Device Custom-built PC Operating System Windows 10 home version 2004   My Question or Issue When I go to play a song on my Spotify app. Spotify skips the son...

Alex

Spotify Legend

874 Views

1 replies

0 likes

windows 10 home
  • 874 Views
  • 1 replies
  • 0 likes

Spotify Web Player won't load

PlanFree/PremiumOperating SystemWindows 10, firefox My Question or IssueWhenever I try to access the web player on firefox, the link refuses to work. The page does not go through, but there is no error message, it simply defaults back to what it had ...

Casual Listener

Plan Free/Premium Operating System Windows 10, firefox   My Question or Issue Whenever I try to access the web player on firefox, the link refuses to work. The page does not go through, bu...

Billy-J

Spotify Star

892 Views

3 replies

0 likes

Troubleshooting
  • 892 Views
  • 3 replies
  • 0 likes

How to get my profile picture to update to my current Facebook one?

PlanFree/PremiumCountryUnited StatesDevicePC, also have a android. Operating SystemWindows 10,etc. My Question or IssueHow to get my profile picture to update to my current Facebook one?

Newbie

Plan Free/Premium Country United States Device PC, also have a android.  Operating System Windows 10,etc.   My Question or Issue How to get my profile picture to update to my curr...

Billy-J

Spotify Star

700 Views

1 replies

0 likes

Facebook
Profile Pic
profile picture
  • 700 Views
  • 1 replies
  • 0 likes

Radio station full of cover songs instead of originals

Seems like anytime I turn on an oldies station, I get songs that say they are by a particular artist, but are actually "tribute" bands or fun "60s collections". The split between original songs and fake ones are about 50/50, it's very very bad. #1, m...

Regular

Seems like anytime I turn on an oldies station, I get songs that say they are by a particular artist, but are actually "tribute" bands or fun "60s collections". The split between original songs and f...

Giu616

Visitor

7244 Views

4 replies

3 likes

Windows
  • 7244 Views
  • 4 replies
  • 3 likes

Superuser Contribution jump to bottom of page bug

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Found a bug where you can jump to the bottom of an artist's "Overview" page. Starting on the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ver

Spotify Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Solved!! delete command doesn't work on my created playlists

PlanPremiumCountry DevicePC laptop with win10 1909Operating Systemwin10 1909 My Question or Issuehello the delete command doesn't work on the playlists i have created.the issue is reproducible on the windows desktop app only.when i click on the delet...

Regular

Plan Premium Country   Device PC laptop with win10 1909 Operating System win10 1909   My Question or Issue hello   the delete command doesn't work on the playlists i have c...

Emilia_8

Community Legend

885 Views

3 replies

0 likes

Desktop
Playlists
  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't Spotify keep its apps' features in sync!?

So, just yesterday I discovered by accident that you can hide songs in the iOS app. Great, a feature that is really, really useful for me. I listen mostly to albums, but sometimes there are tracks on an album I have no interest in. But...on the deskt...

Visitor

So, just yesterday I discovered by accident that you can hide songs in the iOS app. Great, a feature that is really, really useful for me. I listen mostly to albums, but sometimes there are tracks on...

Mihail

Spotify Legend

546 Views

3 replies

0 likes

  • 546 Views
  • 3 replies
  • 0 likes

Superuser Contribution Show Album art next to song (Desktop)

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueHow can I make the desktop app show the album art next to the song like on the phone?On desktop it very "texty" and I'm definitely more a visual person.I like how ...

Visitor

Plan Premium Country Australia Device Desktop Operating System Windows 10   My Question or Issue How can I make the desktop app show the album art next to the song like on the phone? ...

Alex

Spotify Legend

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error recently played homepage

Hi everyone, Currently I'm experiencing some issues with "Recently played" on my homepage with PC App. Spotify displays playlists that I never listened at all. And I mean it because the artists and songs displayed are just miles away from what I'm us...

Newbie

Hi everyone,   Currently I'm experiencing some issues with "Recently played" on my homepage with PC App. Spotify displays playlists that I never listened at all. And I mean it because the arti...

Ver

Spotify Legend

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

Superuser Contribution My laptop Spotify doesnt link to discord

PlanPremium Operating SystemWindows 10 My Question or IssueI got spotify premium a few days ago so I wanted to use the Discord listen along feature with Spotify to listen music with my friends. I linked my Discord account with Spotify and tried the f...

Visitor

  Plan Premium   Operating System Windows 10   My Question or Issue I got spotify premium a few days ago so I wanted to use the Discord listen along feature with Spotify to lis...

Mihail

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution What happens to "very high" quality music when I revert account back to Free version?

PlanPremiumCountrySouth AfricaDevicePCOperating SystemWindows 10 My Question or IssueWhat happens to the music that's been downloaded in "very high" quality when I revert my account back to Free? Does the app re-download the same music in "high" qual...

Regular

Plan Premium Country South Africa Device PC Operating System Windows 10   My Question or Issue What happens to the music that's been downloaded in "very high" quality when I revert my ...

Mihail

Spotify Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 app randomly goes offline

Hi, Recently, the windows 10 application started randomly going offline. The internet connection is working fine, other sensitive programs are running without issues.So far tried:Connecting with VPNConnecting without VPNDifferent networkReinstalling ...

Casual Listener

Hi,   Recently, the windows 10 application started randomly going offline.  The internet connection is working fine, other sensitive programs are running without issues. So far tried: ...

Ver

Spotify Legend

2370 Views

6 replies

0 likes

Disconnect
network error
Network Failure
Windows
Windows 10
  • 2370 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify simply won't work on PC

PlanPremium CountryUnited KingdomDeviceWindows 10 Desktop PC Operating SystemWindows 10 My Question or IssueMy Spotify simply won't work. I've tried uninstalling it and reinstalling it, I've tried several of the "fixes" on the forum before posting th...

Casual Listener

Plan Premium   Country United Kingdom Device Windows 10 Desktop PC   Operating System Windows 10   My Question or Issue My Spotify simply won't work. I've tried uninsta...

user-removed

Not applicable

16436 Views

19 replies

3 likes

  • 16436 Views
  • 19 replies
  • 3 likes

Superuser Contribution Problem with an artist

PlanPremiumCountryFranceDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I click on the artist name at the bottom left, it doesn't bring anything back, but when I click on the artist name after clicking on the music name it worksVideo...

Visitor

Plan Premium Country France Device Desktop Operating System Windows 10   My Question or Issue When I click on the artist name at the bottom left, it doesn't bring anything back, but wh...

Mihail

Spotify Legend

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Issues with the Spotify app on Windows

Hey, I've experienced so many issues with the Spotify app on Windows 10 and would really appreciate help. The first issue is that sometimes, I can't view what all of or some of my friends are listening to. Second of all, sometimes, when I try to open...

Visitor

Hey, I've experienced so many issues with the Spotify app on Windows 10 and would really appreciate help. The first issue is that sometimes, I can't view what all of or some of my friends are listeni...

robigouk

Composer

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist's Popular list doesn't show likes

PlanPremiumCountryUnited StatesDeviceSurface Book 3Operating SystemWindows 10 My Question or IssueI have a song in my Liked Songs list, I can see it in the playlist I put it in, but when I'm on the artist's page looking at his Popular songs, there is...

Regular

Plan Premium Country United States Device Surface Book 3 Operating System Windows 10   My Question or Issue I have a song in my Liked Songs list, I can see it in the playlist I put it ...

Mihail

Spotify Legend

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] App crashes every 2nd song + monitor goes off

PlanPremiumCountryIndonesiaDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify ALWAYS crashes at 2nd song and my HDMI screen goes off (reset), and when I turn in back on, the app still running and skipping all songs without playing it...

Visitor

Plan Premium Country Indonesia Device Desktop Operating System Windows 10   My Question or Issue Spotify ALWAYS crashes at 2nd song and my HDMI screen goes off (reset), and when I turn...

Ivan

Spotify Legend

798 Views

1 replies

2 likes

Crash
Desktop
Windows 10
  • 798 Views
  • 1 replies
  • 2 likes