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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133727 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133727 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50508 Views
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  • Windows
  • 50508 Views
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Superuser Contribution View list of Artists/Friends that I'm following?

How can I see a list of Artists/Friends that I am following? Also, how can I see a list of friends that are following me?I am using Desktop app in Windows 10. I tried looking up these questions at the Spotify help site (under "Follow friends and arti...

  • Casual Listener
  • How can I see a list of Artists/Friends that I am following?  Also, how can I see a list of friends that are following me? I am using Desktop app in Windows 10.  I tried looking up these...
  • RussOsborn
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • artists
    following
    Friends
  • 281 Views
  • 2 replies
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retrieving on windows songs hidden on android

PlanFreeCountry Devicen/aOperating SystemAndroid & Windows 10 My Question or IssueHi,I create playlists with over 3000 items in them, sometimes close to 8000. When I listen to them on my mobile and I run into a track I don't like or that is not relev...

  • Newbie
  • Plan Free Country   Device n/a Operating System Android & Windows 10   My Question or Issue Hi, I create playlists with  over 3000 items in them, sometimes close to...
  • 76 Views
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  • 76 Views
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Superuser Contribution Music stops by itself constantly

PlanPremiumCountryMalaysiaDeviceHP PavilionOperating SystemWindows My Question or IssueSpotify just stops playing music randomly, but constantly Have tried, restarting computer, reinstalling spotify, logging out of all accounts. Help me please, i hav...

  • Newbie
  • Plan Premium Country Malaysia Device HP Pavilion Operating System Windows   My Question or Issue Spotify just stops playing music randomly, but constantly   Have tried, restarti...
  • Jemi
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 2 likes
  • Playback issue
    stop
    stops playing music
  • 239 Views
  • 1 replies
  • 2 likes

Superuser Contribution Using Chrome on laptop: Spotify just stops and self volumises

PlanPremiumCountrySpainDeviceLatest version of Chrome on an ACER laptop 1 year oldOperating SystemWindows 10 My Question or IssueWhy does it stop playing? Twice in 5 mins now it has just stopped playing and came out the playlist. I physically need ro...

  • Regular
  •   Plan Premium Country Spain Device Latest version of Chrome on an ACER laptop 1 year old Operating System Windows 10   My Question or Issue Why does it stop playing? Twice in 5 ...
  • Peter
  • Spotify Legend
  • 569 Views
  • 4 replies
  • 0 likes
  • 569 Views
  • 4 replies
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Superuser Contribution Desktop app doesn't usually work correctly on initial start up, requires restart to fix

So since I've started using the desktop app, I run into issues on the daily. I will launch the app, usually automatically upon start up of my computer, and whether it works correctly is a gamble (usually it doesn't). Often, my playlists/library won't...

  • Casual Listener
  • So since I've started using the desktop app, I run into issues on the daily. I will launch the app, usually automatically upon start up of my computer, and whether it works correctly is a gamble (usu...
  • T6A5
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

So tired of hearing the same songs over and over

I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes. I guess Spotify is more targeted towards people who listen to pop music. Pop music is more a market than an actual art...

  • Regular
  • I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes.   I guess Spotify is more targeted towards people who listen...
  • DavidGeorgeTurn
  • Casual Listener
  • 5017 Views
  • 14 replies
  • 8 likes
  • 5017 Views
  • 14 replies
  • 8 likes

Local Files turn off everytime I turn on Spotify

PlanFreeCountryPolandDeviceDesktop PCOperating SystemWindows 10 My IssueEverytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify without internet connection, the setting doesn't turn off.

  • Newbie
  • Plan Free Country Poland Device Desktop PC Operating System Windows 10   My Issue Everytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify with...
  • 266 Views
  • 0 replies
  • 0 likes
  • local files
    Windows
  • 266 Views
  • 0 replies
  • 0 likes

Showing unavailable songs

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows DesktopOperating SystemiOS 12.2, Windows 10My Question or IssueThere appear to be numerous topics around this but none of which provide a satisfactory answer. There is a setting on Spotify "Show unav...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 8, Windows Desktop Operating System iOS 12.2, Windows 10 My Question or Issue There appear to be numerous topics around this but none of which pr...
  • 693 Views
  • 0 replies
  • 0 likes
  • songs
    unavailable
  • 693 Views
  • 0 replies
  • 0 likes

Loud settings is -6dB (too quiet) on Premium

PlanPremiumCountryCzechia & Vietnam (travelling)DeviceHP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakersOperating SystemWindows 10 My Question or IssueI have setting of streaming: Very High. Loudness profile: Loud. Yesterda...

  • Music Fan
  • Plan Premium Country Czechia & Vietnam (travelling) Device HP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakers Operating System Windows 10   My Question or...
  • 129 Views
  • 0 replies
  • 1 likes
  • 129 Views
  • 0 replies
  • 1 likes

Spotify keeps automatically changing over to Playlists I've never listened to with (explicit lyrics)

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroidMy Question or IssueListening to my Playlists when it automatically and constantly changes over to gangster rap with explicit lyrics (that I've never listened or subscribed to). We have k...

  • Casual Listener
  • Plan Premium Country US Device Samsung Note 8 Operating System Android My Question or Issue Listening to my Playlists when it automatically and constantly changes over to gangster rap with e...
  • y8uexldx_-pf
  • Casual Listener
  • 161 Views
  • 4 replies
  • 0 likes
  • 161 Views
  • 4 replies
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Solved!! Não é possível tocar a música atual

Sempre que tento escutar alguma música no meu spotify ela para nos 6/8/10 segundos e mostra a mensagem "não é possível tocar a música atual" Soluções que eu tentei:Reinstalar o spotify, sem sucessoUtilizar outra conta, sem sucessoTentei no meu smartp...

  • Casual Listener
  • Sempre que tento escutar alguma música no meu spotify ela para nos 6/8/10 segundos e mostra a mensagem "não é possível tocar a música atual"   Soluções que eu tentei: Reinstalar o spotify, se...
  • Bittencourt
  • Spotify Star
  • 13771 Views
  • 5 replies
  • 1 likes
  • 13771 Views
  • 5 replies
  • 1 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

  • Newbie
  • Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed     My Question or Issue It has been working fine until today click any song ...
  • LordoftheSith
  • Composer
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Album cover not showing on Discord from local file

https://prnt.sc/niqkvu I'm on Windows 8, & the album cover isn't showing up on Discord. What can I do to make it show?

  • Casual Listener
  • https://prnt.sc/niqkvu I'm on Windows 8, & the album cover isn't showing up on Discord. What can I do to make it show?
  • thxm
  • Newbie
  • 5485 Views
  • 2 replies
  • 0 likes
  • 5485 Views
  • 2 replies
  • 0 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

  • Casual Listener
  • http://prntscr.com/niqkvu   How can I make it show on Discord? It's bothering me more than it should lol.
  • ElainaD
  • Composer
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

  • Regular
  • I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...
  • Marti_Lover
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Task Bar Mini Widget Player No Longer Shows Up

A week or so I realized that tast bar mini player ws no longer sliding out; rebooted my machine and nothing changed. PlanPremium Operating SystemWindows 10

  • Roadie
  • A week or so I realized that tast bar mini player ws no longer sliding out; rebooted my machine and nothing changed.   Plan Premium   Operating System Windows 10    
  • nysteve
  • Roadie
  • 528 Views
  • 2 replies
  • 0 likes
  • Windows 10
  • 528 Views
  • 2 replies
  • 0 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

  • Newbie
  • Plan Free/Premium Country Netherlands   Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android)   My Question or Issue Short: I created a long playlist. S...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mein Spotify wechselt automatisch die Lieder.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jemi
  • Spotify Legend
  • 1230 Views
  • 1 replies
  • 0 likes
  • Spotify Play list
  • 1230 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo abrir spotify

PlanPremiumCountrySpainDeviceDekstopOperating SystemWindows 10 My Question or IssueBuenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y siempre ha funcionado sin problema. Desde el sábado, no ejecuta. Clickeo en e...

  • Newbie
  • Plan Premium Country Spain Device Dekstop Operating System Windows 10   My Question or Issue Buenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y s...
  • Jemi
  • Spotify Legend
  • 1199 Views
  • 1 replies
  • 0 likes
  • 1199 Views
  • 1 replies
  • 0 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

  • Casual Listener
  • Plan Premium. Country Canada Device Dell intel, core i7, Operating System  Windows 10.   My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...
  • jensrspot12
  • Casual Listener
  • 671 Views
  • 2 replies
  • 0 likes
  • Friend feed fails.
  • 671 Views
  • 2 replies
  • 0 likes