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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137251 Views
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  • Mac
    Windows
  • 137251 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53502 Views
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  • Windows
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Clicking song doesn't work

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueWhen clicking a song, I'm not being sent to its location. Instead another song is showing. Please see this video: https://gyazo.com/e84ef43f1f47281a220b3406a983f133

e84ef43f1f47281a220b3406a983f133
  • Music Fan
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue When clicking a song, I'm not being sent to its location. Instead another song is showing. &nb...
  • glock63
  • Casual Listener
  • 976 Views
  • 6 replies
  • 1 likes
  • 976 Views
  • 6 replies
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Superuser Contribution Spotify plays random songs

PlanFreeCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI’ve been using Spotify on my desktop computer. And I tend to listen to my songs from A to Z. I list them from A to Z, never shuffle. Lately, whenever a song is finished or I...

  • Visitor
  • Plan Free Country Turkey Device PC Operating System Windows 10     My Question or Issue I’ve been using Spotify on my desktop computer. And I tend to listen to my songs from A to...
  • user-removed
  • Not applicable
  • 2914 Views
  • 8 replies
  • 1 likes
  • 2914 Views
  • 8 replies
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-_- you all din broke Spotify again

ever since that update today you can't change the photo in Spotify fix this please i have to take down the boobs photo i use as my pic before i get banned -_- i didnt know everyone coud see it

  • Gig Goer
  • ever since that update today you can't change the photo in Spotify fix this please i have to take down the boobs photo i use as my pic before i get banned -_- i didnt know everyone coud see it 
  • 222 Views
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  • 222 Views
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Spotify skipping glitch

PlanPremiumCountryUSDeviceBuilt Gaming Rig, iPhone XS Operating SystemiOS 13.1 , Win10 My Question or Issue Ok so i use spotify almost everyday, however a few weeks ago i was listening to music while gaming, and when i hit shift my music would spazz ...

  • Visitor
  • Plan Premium Country US Device Built Gaming Rig, iPhone XS  Operating System iOS 13.1 , Win10   My Question or Issue   Ok so i use spotify almost everyday, however a few wee...
  • 327 Views
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  • 327 Views
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My two devices don't find each other

PlanPremiumOperating SystemWindows 10 and Android My Question or IssueI didn't use to have this issue but recently while I'm for example listening to music on desktop and go to my phone so I can change the music it doesn't even show the music I'm lis...

  • Casual Listener
  • Plan Premium Operating System Windows 10 and Android   My Question or Issue I didn't use to have this issue but recently while I'm for example listening to music on desktop and go to my ph...
  • 185 Views
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  • 185 Views
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Remove Songs From Library

I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit. So I would like to remove some existing songs from my library so that I can add new music. But I can't ...

  • Regular
  • I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit.  So I would like to remove some existing songs ...
  • dinomight
  • Spotify Star
  • 1550 Views
  • 3 replies
  • 0 likes
  • Desktop
    Your Library
  • 1550 Views
  • 3 replies
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Songs disappear from my local files collection

PlanPremium CountryU.S. DeviceWindow PC Operating SystemWindows 10 My Question or IssueSongs that were previously in my local files list just stop being detected by spotify. They are still in the folder in my PC, spotify just doesn't see them.

  • Visitor
  • Plan Premium   Country U.S.   Device Window PC   Operating System Windows 10   My Question or Issue Songs that were previously in my local files list just stop being ...
  • 178 Views
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  • 178 Views
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Muting windows sound while spotify is playing

Hello,While listening to spotify there are still the other windows notification sounds such as Whatsapp, facebook etc...Is there an option to mute these notification sounds while spotify is on? Thank you

  • Visitor
  • Hello, While listening to spotify there are still the other windows notification sounds such as Whatsapp, facebook etc... Is there an option to mute these notification sounds while spotify is on? ...
  • dinomight
  • Spotify Star
  • 1749 Views
  • 1 replies
  • 0 likes
  • 1749 Views
  • 1 replies
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Podcasts/Philips Soundbar

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot play podcasts on my soundbar via Spotify Connect (message is "can't play this right now" and greyed out selection of the device). The device in question is ...

  • Newbie
  • Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue I cannot play podcasts on my soundbar via Spotify Connect (message is "can't play this ri...
  • dinomight
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
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changed audio output now music doesn't play

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen i change my audio output it stop working and says "can't play current song" and skips through my playlist until there's no music left to skip through

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When i change my audio output it stop working and says "can't play current song" and skips through...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
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Solved!! "Hide this song" - Cannot select option

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueGood morning! Been experiencing this issue for several weeks now and decided to bring it up after a few updates. When on a playlist/artist radio, the "Hide this song" option appears, h...

No Clicky.gif
  • Visitor
  • Plan Premium Country US Operating System Windows 10 My Question or Issue Good morning! Been experiencing this issue for several weeks now and decided to bring it up after a few updates. ...
  • weebear1
  • Casual Listener
  • 897 Views
  • 2 replies
  • 1 likes
  • 897 Views
  • 2 replies
  • 1 likes

Records don't show up in "Songs"

PlanFree/PremiumCountryHungaryOperating System(Windows 10) My Question or IssueMy new albums just released on spotify today. I can see both in Music section under Releases menu but there is still nothing under Songs menu. How cab I manage they can be...

  • Regular
  • Plan Free/Premium Country Hungary Operating System (Windows 10)   My Question or Issue My new albums just released on spotify today. I can see both in Music section under Releases menu b...
  • 186 Views
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  • 186 Views
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No puedo abrir spotify

Hola, instale spotify en mi pc del trabajo tiene w10. Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click y no hace NADA.Alguna solucion? Gracias

  • Visitor
  • Hola, instale spotify en mi pc del trabajo tiene w10.  Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click ...
  • 233 Views
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  • 233 Views
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Volume knob control changes erratically

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhen I click and drag the volume control dial on Spotify the knob moves erratically on Windows 10. This seems like a fun feature but it does undermine my trust in ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue When I click and drag the volume control dial on Spotify the knob moves erratically on ...
  • witek902
  • Casual Listener
  • 496 Views
  • 2 replies
  • 1 likes
  • slider
    volume
  • 496 Views
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Spotify install for windows 10 is broken.

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've had the Windows 10 (non-UWP) desktop version installed and working fine for years, then one day all my playlists are empty and songs won't even attempt to...

  • Casual Listener
  • Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've had the Windows 10 (non-UWP) desktop version installed and working fine for ye...
  • TominaterX
  • Casual Listener
  • 503 Views
  • 4 replies
  • 1 likes
  • 503 Views
  • 4 replies
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Play on other devices annoyances

Picture this scenario; I am listening to spotify on my laptop headphones at work, I then fire up Spotify on my phone in order to leave the office for lunch and have some tunes on the go. Spotify then dutifully starts playing the last track at full bl...

  • Casual Listener
  • Picture this scenario; I am listening to spotify on my laptop headphones at work, I then fire up Spotify on my phone in order to leave the office for lunch and have some tunes on the go. Spotify then...
  • eltoch
  • Composer
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
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Daily Mix issues

PlanFreeCountryGermanyDeviceHonor 10Operating SystemWindows 10 My Question or IssueSo I have Daily Mixes available on Android, however I cannot see them on either the Windows 10 player that I download or the web player. I have tried to resolve issues...

  • Casual Listener
  • Plan Free Country Germany Device Honor 10 Operating System Windows 10   My Question or Issue So I have Daily Mixes available on Android, however I cannot see them on either the Windows...
  • eltoch
  • Composer
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

"Can't play the current song" every evening!

PlanPremiumCountryIsraelDevicedell xps 13Operating SystemWindows 10,etc. My Question or IssueI've started to get the "Can't play the current song" error message every evening - around 21:30 every day the music just stops. I turn to my screen and sees...

  • Music Fan
  • Plan Premium Country Israel Device dell xps 13 Operating System Windows 10,etc.   My Question or Issue I've started to get the "Can't play the current song" error message every ev...
  • Sebasty
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Shuffle won't turn off for Liked Songs

PlanPremiumOperating SystemWindows 10 My Question or IssueI just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT have the shuffle function on, and there doesn't seem to be any way to p...

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue I just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT hav...
  • user-removed
  • Not applicable
  • 7581 Views
  • 5 replies
  • 2 likes
  • 7581 Views
  • 5 replies
  • 2 likes