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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83202 Views

40 replies

68 likes

  • 83202 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789309 Views

503 replies

64 likes

  • 789309 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22192 Views

22 replies

6 likes

  • 22192 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2998 Views

0 replies

4 likes

  • 2998 Views
  • 0 replies
  • 4 likes

Struggling with volume settings (windows 10)

Hi there, I have a new laptop (Lenovo ThinkPad). When I listen to Spofity (premium account) and I do not have the app open on my screen but just at the bottom panel with opened programs, the music becomes very quiet.Does anybody know why my device do...

Casual Listener

Hi there,   I have a new laptop (Lenovo ThinkPad). When I listen to Spofity (premium account)  and I do not have the app open on my screen but just at the bottom panel with opened program...

Barak_M

Visitor

3550 Views

2 replies

1 likes

  • 3550 Views
  • 2 replies
  • 1 likes

How does spotify count streams in beta group session?

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I play a song in group session and other people listened to it, how many streams will the art...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue If I play a son...

Billy-J

Spotify Star

2678 Views

1 replies

0 likes

artist
  • 2678 Views
  • 1 replies
  • 0 likes

Superuser Contribution automatically skipping songs until album ends

PlanPremiumCountryMaltaDevicePCOperating SystemWindows 10 My Question or IssueI'm having an issue using the windows application (web browser works fine) that whenever i hit play in any song / any album, the song never starts, it only keeps skipping u...

Visitor

Plan Premium Country Malta Device PC Operating System Windows 10   My Question or Issue I'm having an issue using the windows application (web browser works fine) that whenever i hit p...

Ivan

Spotify Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops whenever ads pop up

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThis started a few days ago. When I play songs it goes fine for a few until an ad pops up, then it just stops so I have to restart Spotify every time this happens. I tried...

Visitor

Plan Free/Premium Country   Device PC Operating System Windows 10   My Question or Issue This started a few days ago. When I play songs it goes fine for a few until an ad pops up,...

Elena

Moderator

634 Views

1 replies

1 likes

  • 634 Views
  • 1 replies
  • 1 likes

Spotify search breaks spotify

Ever since one of the later updates to Spotify, the app breaks whenever I try to search for an artist or a song through the desktop app (tried on web browser, that works fine). When that happens I have to force close the process through Task Manager,...

Casual Listener

Ever since one of the later updates to Spotify, the app breaks whenever I try to search for an artist or a song through the desktop app (tried on web browser, that works fine). When that happens I ha...

sdh2

Visitor

1709 Views

4 replies

5 likes

  • 1709 Views
  • 4 replies
  • 5 likes

Superuser Contribution Bug (regression): Spotify Windows song progress control does not reset on new song

PlanPremiumCountryUSADeviceGalaxy note 8Operating SystemWindows 10 My Question or IssueThe progress control has been broken with remote play for many months now. It used to work fine. Repro:1 - Begin playing spotify music on my Galaxy note 9 2 - open...

Regular

Plan Premium Country USA Device Galaxy note 8 Operating System Windows 10   My Question or Issue The progress control has been broken with remote play for many months now.  It use...

EricJorgensen

Regular

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes

Playlist Songs Show number

I can't post in the Ideas Forum. In addition to the playlist bar, an indicator of the number of songs would be great. Windows 10 Desktop App. an image is attached

Regular

I can't post in the Ideas Forum.   In addition to the playlist bar, an indicator of the number of songs would be great.   Windows 10 Desktop App.   an image is attached  

SoundShots

Composer

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spoify say No internet connection detected while I have full internet connection.

PlanPremiumCountryViet NamDevicePCOperating SystemWindows 10 Pro My Question or IssueSpotify app keep showing message that there's no internet connection.I have full internet connection, other apps work just fine.Spotify on my phone (Android, same wi...

Visitor

Plan Premium Country Viet Nam Device PC Operating System Windows 10 Pro   My Question or Issue Spotify app keep showing message that there's no internet connection. I have full intern...

Mihail

Spotify Legend

5089 Views

1 replies

0 likes

  • 5089 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit der Zeit

PlanPremiumCountryGermany Operating SystemWindows 10 My Question or IssueSpotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit der ZeitHallo an alle Spotify User, Ich habe folgede Probleme 1. Problem 1. Sobald man ...

Casual Listener

  Plan Premium Country Germany   Operating System Windows 10   My Question or Issue Spotify friert ein Win 10 und Andriod 10 Probleme runtergeladene Dateien verschwinden mit...

SonRubsterZ

Casual Listener

1282 Views

3 replies

0 likes

Freezing
  • 1282 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Bug][Desktop][Android] Hide this song hasn't worked for 9 months

PlanPremiumCountryUSDevice(Google Pixel, Samsung Note 8, Custom PC, MSI Laptop)Operating System(Android **bleep**-name, Windows 10)My Question or IssueOn the playlist radio the "Hide this song" button does f-all. Not a single thing. Android used to b...

Casual Listener

Plan Premium Country US Device (Google Pixel, Samsung Note 8, Custom PC, MSI Laptop) Operating System (Android **bleep**-name, Windows 10) My Question or Issue On the playlist radio the "Hid...

Xenia

Moderator

1304 Views

4 replies

1 likes

bug
Desktop
Spotify doesn't care
Unaddressed
  • 1304 Views
  • 4 replies
  • 1 likes

SOLUTION: Black Screen With No Login

PlanFreeOperating SystemWindows 10 My Solution:There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of getting a black screen with no login when you launch Spotify.exe. He...

Regular

Plan Free Operating System Windows 10   My Solution: There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of ...

1480 Views

0 replies

1 likes

solution
  • 1480 Views
  • 0 replies
  • 1 likes

Solved!! Unhelpful message: "Spotify can't play this right now. If you have the file on your computer..."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI have several audio devices installed on my computer. If the device currently playing (on Spotify) has an issue (for example lost Bluetooth connection), the message "Spot...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue I have several audio devices installed on my computer. If the device currently playing (on Spot...

Sebasty

Community Legend

1653 Views

1 replies

0 likes

  • 1653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 10 apps slow and songs crash

Plan PremiumCountryUnited KingdomDevice()Operating System(Windows 10,etc.) My Question or IssueThe Windows 10 app from Windows store is very slow and the songs sometimes crash and stop. I need to switch to browser in order to listen the same full alb...

Casual Listener

Plan Premium Country United Kingdom Device () Operating System (Windows 10,etc.)   My Question or Issue The Windows 10 app from Windows store is very slow and the songs sometimes crash ...

shykindofguy

Casual Listener

1249 Views

5 replies

0 likes

  • 1249 Views
  • 5 replies
  • 0 likes

Download quality to computer

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssuePremium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice is for streaming quality.Does this mean that:1. Quality of downloads for offline ...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Premium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice ...

Arihant15

Regular

1392 Views

3 replies

1 likes

  • 1392 Views
  • 3 replies
  • 1 likes

Superuser Contribution cannot login using windows app

PlanPremiumCountryBrazilDeviceWindows 10 appOperating SystemWindows 10 My Question or IssueI can login in web browser and iPhone app, but I cannot login in the windows 10 app, tried it in my work computer and in my personal computer, it says that my ...

Casual Listener

Plan Premium Country Brazil Device Windows 10 app Operating System Windows 10   My Question or Issue I can login in web browser and iPhone app, but I cannot login in the windows 10 app...

motoc4

Casual Listener

1319 Views

6 replies

0 likes

Account
Login
  • 1319 Views
  • 6 replies
  • 0 likes

Superuser Contribution "spotify cant play this right now, if you have the file on your computer you can import it"

PlanFreeCountryAustraliaDevicePCOperating SystemWindows 10 My Question or Issueevery single song on spotify comes up as "spotify cant play this right now" if i click shuffle on my playlist it just aggressivley skips through evey song unable to play a...

Visitor

  Plan Free Country Australia Device PC Operating System Windows 10   My Question or Issue every single song on spotify comes up as "spotify cant play this right now" if i click ...

Xenia

Moderator

631 Views

1 replies

2 likes

  • 631 Views
  • 1 replies
  • 2 likes

Superuser Contribution "Can't play the current song" all the time

PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRecently I've been getting lots of stuttering in songs and the error "Can't play the current song" keeps popping up. Already tried a clean reinstall.Internet is fi...

Music Fan

Plan Premium Country Brazil Device Desktop PC Operating System Windows 10   My Question or Issue Recently I've been getting lots of stuttering in songs and the error "Can't play the cu...

Xenia

Moderator

1303 Views

3 replies

1 likes

  • 1303 Views
  • 3 replies
  • 1 likes

Solved!! Friend feed is not updating

My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft store version. This did not fix the issue. PlanPremium...

Regular

My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft sto...

SoundShots

Composer

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloading Issues

I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-install it but it wouldn't work. Whenever I tried to re-i...

Casual Listener

I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-instal...

blueshadow10110

Casual Listener

1081 Views

2 replies

0 likes

Downloading issues
Spotify won't download
  • 1081 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution don't know how to restore from minimized

PlanFreeCountryswedenDevice-Operating System(Windows 10) My Question or Issuedon't know how to restore from minimized

Visitor

Plan Free Country sweden Device - Operating System (Windows 10)   My Question or Issue don't know how to restore from minimized

Ivan

Spotify Legend

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes