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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2076 Views

0 replies

3 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150670 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138636 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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  • 6 likes

Can't delete local files that are in "liked songs" playlist.

So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it. To my Problem: in my "liked songs" there it shows local files some from 2018 some from 2019 that were once added to spotify but as of ...

Newbie

So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it.  To my Problem: in my "liked songs" there it shows local files some from 20...

dinomight

Spotify Star

469 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing the wrong playlist that

Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet is perfectly fine. When ever I click shuffle my playlist, it always pla...

Visitor

     Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet ...

OneByBoo

Roadie

1041 Views

1 replies

0 likes

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Swapping to different output device causes spotify to skip songs

PlanFamily Plan CountryUnited States DeviceCustom PC Operating SystemWindows 10 My Question or Issue:Yesterday i received the Razer Nommo chromas for my birthdayi was ecstatic, only to my surprise that i couldnt use spotify with them unlessi wanted a...

Newbie

Plan Family Plan   Country United States   Device Custom PC   Operating System Windows 10   My Question or Issue: Yesterday i received the Razer Nommo chromas for my ...

kotstulle

Casual Listener

686 Views

1 replies

1 likes

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Superuser Contribution Web Player won't play a specific podcast

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueFor weeks I've been trying to listen to Last Podcast On The Left on the web player. All the other podcasts I listen to work just fine, but LPOTL will just buff...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue For weeks I've been trying to listen to Last Podcast On The Left on the web player....

Vasil

Moderator

2176 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Humming is...not fun anymore

PlanPremiumCountryCanadaDeviceWindows (App and Web), AndroidOperating SystemAndroid Oreo, Windows 10, Ubuntu 20.04 My Question or IssueHi everyone, I wonder if someone can help me. I don't why but I'm the only one in my friends group that the lyrics ...

Regular

  Plan Premium Country Canada Device Windows (App and Web), Android Operating System Android Oreo, Windows 10, Ubuntu 20.04   My Question or Issue Hi everyone,   I wo...

494 Views

0 replies

2 likes

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Spotify Desktop app won't play when music is connected to bluetooth devices

PlanFree/PremiumCountryGermanyDeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueWhen my airpods pro are connected to my Lenovo Yoga 310 running on windows 10 the music on my spotify desktop app will play but without playing the song, m...

Newbie

Plan Free/Premium Country Germany Device Lenovo Yoga  Operating System Windows 10   My Question or Issue When my airpods pro are connected to my Lenovo Yoga 310 running on windows...

378 Views

0 replies

1 likes

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Superuser Contribution Local Files

PlanPremiumOperating System(Windows 10) I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences besides local files itself. I deleted all the files that were clog...

Visitor

Plan Premium Operating System (Windows 10)   I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences ...

Ivan

Spotify Legend

500 Views

1 replies

0 likes

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[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

Visitor

Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...

731 Views

0 replies

0 likes

Connect
Desktop
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Windows 10 app won't update the recently played artists at all.

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last year).First of all, whenever I used my iPhone or iP...

Roadie

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last ...

Samppa3

Roadie

919 Views

5 replies

2 likes

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Spotify wont go online when resuming from sleep with protonvpn

PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...

Visitor

Plan Premium Country Denmark   Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10   My Question or Issue I use protonvpn which when waken from sleep will...

appistrash

Newbie

738 Views

1 replies

3 likes

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Songs skip to queued songs

PlanPremiumCountryunited kingdom Operating System(Windows 10) My Question or IssueWhen I play a song that is in a playlist or an album it will always stop half way through the first song and skip to my queued songs. When there’s nothing in my queue i...

Visitor

Plan Premium Country united kingdom    Operating System (Windows 10)   My Question or Issue When I play a song that is in a playlist or an album it will always stop half way t...

404 Views

0 replies

0 likes

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Solved!! Unable to use desktop Spotify

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 ProMy Question or IssueI am unable to play any songs via the desktop application for Spotify. Selecting some songs result in them instantly being skipped for the next song in the queue repeatedl...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 Pro My Question or Issue I am unable to play any songs via the desktop application for Spotify. Selecting some songs result in ...

ablack2-us

Casual Listener

5179 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Spotify Issue

PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...

Visitor

Plan Free/Premium   Operating System Windows 10 Home   My Question or Issue  so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...

OneByBoo

Roadie

496 Views

1 replies

0 likes

song icon
song icon not showing up
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Statistics for local songs I listen to

Operating SystemWindows 10 My Question or IssueHi,Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you listen on Spotify, but that ain't proposed by Spotify).Do you kno...

Regular

Operating System Windows 10   My Question or Issue Hi, Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you...

612 Views

0 replies

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Any way to "Refresh" Local files?

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need access to in the app anymore, I have a huge list of o...

Regular

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need ac...

kkzz

Casual Listener

22998 Views

4 replies

4 likes

local files
local files not syncing
local files refresh
Troubleshooting
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Superuser Contribution Scroll bar is very broken on a podcast

PlanPremiumCountryUSDeviceDesktopOperating SystemWin 10 64 bit My Question or IssueScroll bar on the "Hello Internet" podcast is broken, If you scroll down to the bottom of the page it jumps up and down and bugs out. Gif of the bug. I have replicated...

Visitor

  Plan Premium Country US Device Desktop Operating System Win 10 64 bit   My Question or Issue Scroll bar on the "Hello Internet" podcast is broken, If you scroll down to the bot...

Jeremy

Spotify Legend

2617 Views

11 replies

15 likes

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  • 11 replies
  • 15 likes

Can't fix "Error code 4" no matter what I try

PlanPremiumDevicePC (connected to LAN)Operating SystemWindows 10 My Question or Issue Hello Spotify community, This is the second or third time I am returning to the forum with this issue.My Spotify keeps giving me the famous "No internet connection ...

Regular

Plan Premium Device PC (connected to LAN) Operating System Windows 10   My Question or Issue   Hello Spotify community,   This is the second or third time I am returning to ...

OneByBoo

Roadie

987 Views

2 replies

1 likes

  • 987 Views
  • 2 replies
  • 1 likes

System Search Broken

PlanFree Operating SystemWindows 10 My Question or Issue:For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows search, I either get results for a setting in the OS or a web search of th...

Visitor

Plan Free   Operating System Windows 10   My Question or Issue: For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows...

366 Views

0 replies

0 likes

  • 366 Views
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Superuser Contribution High CPU usage on some album pages

DeviceDell XPS 15 9750Operating SystemWindows 10 My Question or IssueI've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and having suggested albums in view. I've browsed through my library and fou...

Visitor

Device Dell XPS 15 9750 Operating System Windows 10   My Question or Issue I've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and havi...

Mario

Spotify Legend

619 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Drag songs to sort in own list

PremiumCountryArgentinaDevicewindows 10 My Question or Issuei can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know why with 1 can do it and with the other not. In both i can arrenge by theme or a...

Casual Listener

Premium Country Argentina Device windows 10     My Question or Issue i can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know wh...

dinomight

Spotify Star

1802 Views

3 replies

0 likes

  • 1802 Views
  • 3 replies
  • 0 likes