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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12339 Views

105 replies

47 likes

  • 12339 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1508 Views

15 replies

2 likes

Possible Bug
  • 1508 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3826 Views

40 replies

2 likes

  • 3826 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9185 Views

0 replies

4 likes

  • 9185 Views
  • 0 replies
  • 4 likes

Solved!! Spotify Starts Automatically Even When Advanced Settings are Changed

My Question or IssueMy advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from the app. I use this app every day but if this continu...

Casual Listener

My Question or Issue My advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from ...

lethal_lees

Casual Listener

1437 Views

2 replies

0 likes

advanced settings
automatic startup
Windows 10
  • 1437 Views
  • 2 replies
  • 0 likes

spotify won't work

i've tried uninstall and reinstall on my pc - and nothing worksi've tried deleting cache - nothing worksi've tried unclick the hardware acceleration - nothing!!! no matter what i did/do - spotify don't play anything!!! i'm losing it! help

Visitor

i've tried uninstall and reinstall on my pc - and nothing works i've tried deleting cache - nothing works i've tried unclick the hardware acceleration - nothing!!!   no matter what i did/do ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping songs

PlanPremiumDeviceLenovo LegionOperating SystemWindows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can I do about it? It works fine with my phone but with my laptop it is so annoying. I trie...

Casual Listener

  Plan Premium Device Lenovo Legion Operating System Windows 10   My Question or Issue   When I tried to play a song, it keeps skipping, this is really frustrating. What can ...

deirym

Casual Listener

924 Views

2 replies

0 likes

  • 924 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify has lost its mind nothing really working right

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify on my pc has been acting really strange lately and I have no idea how to fix it. I can navigate just fine but I can't choose the song to play. I click it and not...

Newbie

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Spotify on my pc has been acting really strange lately and I have no idea how to fix ...

Ivan

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant like songs

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. What can I do in this situation? The songs are https://open.spotify.com/...

Casual Listener

Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue I'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. Wha...

Ivan

Spotify Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art, Artist and Track all out of sync/frozen

Brief description of the issue:The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusable. See attached image. Steps to reproduce the issue...

Casual Listener

Brief description of the issue: The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusa...

Mihail

Spotify Legend

1465 Views

5 replies

0 likes

Windows
  • 1465 Views
  • 5 replies
  • 0 likes

App auto-downloading all music on device

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueHi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my laptop - about 150GB - which will take 13 hours and makes the app unusable. How do I ge...

Newbie

Plan Premium Country   Operating System Windows 10   My Question or Issue Hi there  - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my lapt...

GrifGrif

Songwriter

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUnited StatesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSo about a week ago my Spotify app stopped working and kept saying if you have the file on your computer you can import it and I have read through about 15 f...

Visitor

  Plan Free Country United States Device Acer Nitro 5 Operating System Windows 10   My Question or Issue So about a week ago my Spotify app stopped working and kept saying i...

user-removed

Not applicable

7428 Views

3 replies

0 likes

  • 7428 Views
  • 3 replies
  • 0 likes

I cannot get spotify premium on my account anymore

PlanFree but I used to have premiumCountryUnited StatesMy Question or IssueI used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Premium and every time I try to upgrade the message of "Somethin...

Visitor

Plan Free but I used to have premium Country United States My Question or Issue I used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Pre...

Billy-J

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

[Desktop] Optimising the Spotify app on Windows

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?

Visitor

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?&nbs...

441 Views

0 replies

0 likes

Desktop
  • 441 Views
  • 0 replies
  • 0 likes

no sound on Windows

Hi everybody,I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart the Laptop from Lenovo etc. I does not have any clue ...

Casual Listener

Hi everybody, I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart ...

LeaKüpper

Casual Listener

1075 Views

1 replies

0 likes

Windows 10 Application
  • 1075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving about within long podcasts on Garmin Spotify

PlanPremiumCountry UKDeviceGarmin Fenix 5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin smartwatches (i have the Fenix 5+) tends to crash in between sessions, so for example, aft...

Newbie

Plan Premium Country  UK Device Garmin Fenix 5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I tend to find the Spotify app on Garmin...

Xenia

Spotify Legend

2506 Views

3 replies

12 likes

  • 2506 Views
  • 3 replies
  • 12 likes

How to check Offline & cached music

PlanPremiumCountryItalyDeviceAsus TUG FA506IVOperating SystemWindows 10 My Question or IssueHi everyone, I figured out only today how to check the downloaded music on my phone, which was quite nice.However, when looking for something similar for my l...

Newbie

Plan Premium Country Italy Device Asus TUG FA506IV Operating System Windows 10   My Question or Issue Hi everyone, I figured out only today how to check the downloaded music on my phon...

dinomight

Spotify Star

1709 Views

1 replies

0 likes

  • 1709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app for W10 out of service

PlanPremiumCountrySpainDeviceASUS F550L core i7, 8GB RAMOperating Systemwindows 10 version 1903 x64 My Question or IssueThe App does not start! I cannot use it!

Casual Listener

Plan Premium Country Spain Device ASUS F550L core i7, 8GB RAM Operating System windows 10 version 1903 x64   My Question or Issue The App does not start! I cannot use it!

Alex

Spotify Legend

954 Views

3 replies

1 likes

desktop app
  • 954 Views
  • 3 replies
  • 1 likes

Windows 10 Error Code 50

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "retry", and then it tells me the installer is corrupt....

Visitor

I recently removed the Spotify app from my Windows 10 computer, and when I tried to download the desktop version, it gave me an error code 50 telling me it can't connect to the internet. I click "ret...

empidist

Visitor

3346 Views

2 replies

0 likes

  • 3346 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs playlist does not match Songs playlist on Desktop

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of songs that I've previously liked on my PC and iPhone. A...

Newbie

After the recent update to Spotify the user experience has fallen below the expectations of a long-time premium subscriber. I mainly use Spotify by liking a song and listening to the playlist of song...

Ver

Spotify Legend

1895 Views

2 replies

12 likes

  • 1895 Views
  • 2 replies
  • 12 likes

Dual Monitors Different Resolution Issue

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability settings under spotify to no avail. Here's an printscreen...

Newbie

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue.  I've tried changing all of the compatability ...

afozbek

Visitor

4444 Views

7 replies

10 likes

Windows
  • 4444 Views
  • 7 replies
  • 10 likes

Superuser Contribution I can't play any song

PlanPremiumCountryIndoneisaDeviceAsus A442UROperating SystemWindows 10 My Question or IssueI can't play any song on my spotify. my web player and phone are working just fine but my desktop app can't do anything. My playlist wont sync too.

Visitor

Plan Premium Country Indoneisa Device Asus A442UR Operating System Windows 10   My Question or Issue I can't play any song on my spotify. my web player and phone are working just fine ...

Ivan

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW DO I CHANGE MY SIGNATURE?

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right now I don't know how. Please can anybody help me out ...

Community Legend

Hi, I'm an old community member but I havent been in touch with all the changes that have happened in the recent years. I used to know how to change my signature every time I make a post but right no...

Elena

Moderator

1447 Views

6 replies

1 likes

  • 1447 Views
  • 6 replies
  • 1 likes

Superuser Contribution App freezes when searching

PlanPremiumCountryUkraineDeviceHP Envy Operating Systemlatest Windows 10 (2004, build 19041.450) My Question or IssueWhen searching - app freeze for ever. Helps only killing the process.Tried clean reinstallation - helps only until app auto update

Casual Listener

Plan Premium Country Ukraine Device HP Envy  Operating System latest Windows 10 (2004, build 19041.450)   My Question or Issue When searching - app freeze for ever. Helps only kil...

Ivan

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes