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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1080 Views
  • 1 replies
  • 4 likes
  • 1080 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140289 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140289 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55769 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55769 Views
  • 0 replies
  • 33 likes

Superuser Contribution Spotify Wrapped

PlanFreeCountryUSA DeviceDell LaptopOperating SystemWindows 7 My Question or Issue Whenever I try to do Spotify Wrapped it always says "Hmm something is not working so sorry about that..." and I've tried on other devices but its the same thing. Could...

  • Casual Listener
  •   Plan Free Country USA   Device Dell Laptop Operating System Windows 7   My Question or Issue  Whenever I try to do Spotify Wrapped it always says "Hmm something is n...
  • Katerina
  • Spotify Legend
  • 1025 Views
  • 3 replies
  • 0 likes
  • 1025 Views
  • 3 replies
  • 0 likes

I want to see the 2019 story you made for me on my computer.

I went out today and my phone had some 2019 year wrap story you made for me. I want to be able to see this on my desktop computer please.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...

  • Regular
  • I went out today and my phone had some 2019 year wrap story you made for me.  I want to be able to see this on my desktop computer please. Plan Free/Premium Country   Device (iPhone ...
  • Lucy-lloyd
  • Visitor
  • 1337 Views
  • 1 replies
  • 0 likes
  • 1337 Views
  • 1 replies
  • 0 likes

Spotify free in Japan. 15 hours limit reached after 8?

Hi Spotify folks. I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm up to the 15 hour limit when I've only listened to it for l...

  • Casual Listener
  • Hi Spotify folks.   I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm...
  • OneByBoo
  • Rising Star 4
  • 2931 Views
  • 3 replies
  • 1 likes
  • 2931 Views
  • 3 replies
  • 1 likes

Spotify videos not working on windows

PlanFreeCountryUS DevicePCOperating SystemWindows 10 My Question or IssueHi.I try to watch the videos by the Browse option. It doesn't work. All other options (podcasts, playlists etc) work. I tried to reinstall the app, log in and out, reconnecting ...

  • Visitor
  • Plan Free Country US   Device PC Operating System Windows 10   My Question or Issue Hi. I try to watch the videos by the Browse option. It doesn't work. All other options (podca...
  • OneByBoo
  • Rising Star 4
  • 1042 Views
  • 1 replies
  • 0 likes
  • 1042 Views
  • 1 replies
  • 0 likes

File - Import playlist that option is not there.

PlanFree/Premium FreeCountry Australia Device Windows computer - download itunes playlist to spotiftyOperating SystemWindows 10 My Question or Issue I am trying to download my Itunes playlist. I have ticked the Share box in Itunes but when I click Fi...

  • Newbie
  • Plan Free/Premium Free Country Australia   Device Windows computer - download itunes playlist to spotifty Operating SystemWindows 10     My Question or Issue  I am trying...
  • tmmichelle
  • Newbie
  • 3081 Views
  • 3 replies
  • 0 likes
  • 3081 Views
  • 3 replies
  • 0 likes

Bug - When no sound device is connect app hogs bandwitdth

PlanPremiumCountryUSDeviceDesktop/LaptopOperating SystemWindows 10 My Question or IssueWhen there is no sound device connected or enabled via Windows, Spotify app will cycle through songs as fast as it can load them burning through data. Scenario, li...

  • Visitor
  •   Plan Premium Country US Device Desktop/Laptop Operating System Windows 10   My Question or Issue When there is no sound device connected or enabled via Windows, Spotify app...
  • 521 Views
  • 0 replies
  • 0 likes
  • bug
    desktop app
  • 521 Views
  • 0 replies
  • 0 likes

Can't press play on desktop app on specific playlist.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,I've created a very long playlist (290 hours) for the purpose of not having repeating songs over a long period of time.But I can't press play on that playlist, ever...

  • Visitor
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, I've created a very long playlist (290 hours) for the purpose of not having repeating ...
  • 761 Views
  • 0 replies
  • 0 likes
  • Help
    playback
    Playlists
  • 761 Views
  • 0 replies
  • 0 likes

Windows Podcasts Refresh

PlanPremiumCountryUnited StatesDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueNew podcasts do not appear automatically in the Windows app. If I look on my phone, I see new podcasts, however they are not visible on my PC. If I ...

  • Casual Listener
  • Plan Premium Country United States Device Windows Desktop PC Operating System Windows 10   My Question or Issue New podcasts do not appear automatically in the Windows app. If I l...
  • 511 Views
  • 0 replies
  • 0 likes
  • 511 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Desktop software not connected to anything

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueThis has happened a few times before, but now for several days it seems like my spotify on my desktop is not connected to anything. I can play some songs, bu...

  • Regular
  •   Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue This has happened a few times before, but now for several days it seems l...
  • Peter
  • Spotify Legend
  • 675 Views
  • 4 replies
  • 0 likes
  • 675 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Desktop] "Listening on ...(e.g. Sylvia's iPhone)" interrupts my music

PlanPremiumCountryBulgaria Operating SystemWindows 10 My Question or IssueWhile I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)" See attached image. This appears and interrupts my music. It also fills my "Recently play...

  • Casual Listener
  • Plan Premium Country Bulgaria   Operating System Windows 10   My Question or Issue While I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)"  See ...
  • Peter
  • Spotify Legend
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to random devices without any interaction

I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to change my password just in case, it didn't help. Pleas...

  • Casual Listener
  • I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to cha...
  • Peter
  • Spotify Legend
  • 542 Views
  • 2 replies
  • 1 likes
  • 542 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Broke Queue

PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...

  • Visitor
  • Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android pie, Windows 10, Playstation)   My Question or Issue okay so i have noti...
  • Peter
  • Spotify Legend
  • 924 Views
  • 1 replies
  • 1 likes
  • Android
    Desktop
    Fix
    Issues
    shuffle
  • 924 Views
  • 1 replies
  • 1 likes

Superuser Contribution desktop client automatically opens browser

PlanFreeDevicehp laptopOperating SystemWindows 7desktop client version 1.1.19.480.g7d17e3ce Hi. please tell me if anybody knows how to figure that annoying issueSpotify desktop upgrades to version 1.1.19.480.g7d17e3ce (win 7) and since that every tim...

  • Casual Listener
  •   Plan Free Device hp laptop Operating System Windows 7 desktop client version 1.1.19.480.g7d17e3ce   Hi. please tell me if anybody knows how to figure that annoying issue Sp...
  • Peter
  • Spotify Legend
  • 647 Views
  • 2 replies
  • 0 likes
  • 647 Views
  • 2 replies
  • 0 likes

Error code 4 Tried 5 different solutions

PlanPremiumCountry DevicePCOperating SystemWindows 10 64 bit My Question or IssueGetting error code:4 ; no internet connection detected when online. -Tried changing the DNS - Spotify is not on any of my firewall lists. It is on the unrestricted list....

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows 10 64 bit   My Question or Issue Getting error code:4 ; no internet connection detected when online.  -Tried changi...
  • OneByBoo
  • Rising Star 4
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Solved!! Can't uninstall Microsoft Store version manually or with tools

I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it disappear from the list, and when you click the Deskt...

  • Casual Listener
  • I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it di...
  • Vornaskotti
  • Casual Listener
  • 3575 Views
  • 1 replies
  • 0 likes
  • Microsoft Store
    Uninstall
    Windows 10
  • 3575 Views
  • 1 replies
  • 0 likes

Error Message Upon Boot Up: "Spotify program file has become damaged..."

PlanPremiumCountryUnited StateDeviceDesktopOperating SystemWindows My Question or IssueI had started up my computer and I had received an odd error message. I had never seen this before. I know I don't have a virus so there must be some kind of bug o...

alexcouch_0-1575914856183.png
  • Casual Listener
  • Plan Premium Country United State Device Desktop Operating System Windows   My Question or Issue I had started up my computer and I had received an odd error message. I had never seen ...
  • AeroZ
  • Composer
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

Can't change profle picture

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out it disappears. i've tried on other computers and i can't update, always dissa...

  • Visitor
  • Plan Free Country Brazil Device Desktop Operating System Windows 10   My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out i...
  • malagandkaan2
  • Regular
  • 529 Views
  • 2 replies
  • 0 likes
  • 529 Views
  • 2 replies
  • 0 likes

I cant update my profile pic

PlanPremiumCountryBrazilDeviceX55UBOperating SystemWindows 10 When I upload the profile photo, spotify simply doesn't update.

  • Casual Listener
  • Plan Premium Country Brazil Device X55UB Operating System Windows 10   When I upload the profile photo, spotify simply doesn't update.  
  • malagandkaan2
  • Regular
  • 465 Views
  • 2 replies
  • 0 likes
  • 465 Views
  • 2 replies
  • 0 likes

Can't use/uninstall Spotify

I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore which makes spotify appear after a couple minutes bu...

  • Regular
  • I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore w...
  • OneByBoo
  • Rising Star 4
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

High CPU Usage, Unusable unless Offline.

PremiumUSADesktopWindows 10 Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. I've deleted and reinstalled everything Spotify multiple times (in...

  • Visitor
  • Premium USA Desktop Windows 10   Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. ...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes