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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1862 Views

0 replies

2 likes

  • 1862 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147790 Views

83 replies

27 likes

  • 147790 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132924 Views

294 replies

22 likes

  • 132924 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11136 Views

1 replies

6 likes

  • 11136 Views
  • 1 replies
  • 6 likes

Autoplay is having issues

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10My Question or IssueSpotify does not autoplay random songs at the end of the playlist, even though it's checked. i've reinstalled spotify, i've reset my hosts file, i've checked a...

Newbie

  Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue Spotify does not autoplay random songs at the end of the playlist, even though it'...

498 Views

0 replies

2 likes

autoplay
Spotify
Windows
  • 498 Views
  • 0 replies
  • 2 likes

Spotify can't play this right now.

PlanPremiumCountryTurkeyDeviceDesktop DeviceOperating SystemWindows 10My Question or IssueNo songs play after downloading Netflix. I'm getting an error called Spotify can't play this right now. Since I don't have an internet connection, I am looking ...

Casual Listener

Plan Premium Country Turkey Device Desktop Device Operating System Windows 10 My Question or Issue No songs play after downloading Netflix. I'm getting an error called Spotify can't play thi...

nihatmvardar

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Desktop Player freezes when I try to play any song

PlanPremiumCountryBrazilOperating SystemWindows 7PlayerDesktop PlayerPlayer version1.1.31.703.g256add22 My Question or IssueWhen I start the desktop app it shows that I'm listening to nothing, then when I try to play some song, it freezes in 0:00, so...

Newbie

Plan Premium Country Brazil Operating System Windows 7 Player Desktop Player Player version 1.1.31.703.g256add22   My Question or Issue When I start the desktop app it shows that I'm...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Superuser Contribution O Spotfy não consegue tocar isso no momento. Se você tiver o arquivo no computador é possível import

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueO Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador é possíve...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue O Spoti...

Bittencourt

Spotify Star

75930 Views

65 replies

6 likes

  • 75930 Views
  • 65 replies
  • 6 likes

A firewall may be blocking spotify

PlanPremiumCountryAustraliaDevicewindows 10 pcOperating SystemWindows 10 My Question or Issuehave new modem and now cant log into desktop spotify app, if i use mobile hot spot it works fine, but not when using wifi. ive went through the fire wall set...

Visitor

  Plan Premium Country Australia Device windows 10 pc Operating System Windows 10   My Question or Issue have new modem and now cant log into desktop spotify app, if i use mobile...

no64pl-vzs_1p

Newbie

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of
...

Casual Listener

  Plan Free Country   Device Lenovo ideapad Operating System Windows 10, Firefox   My Question or Issue This is my screen (see attachment). Been like this for a year now, al...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Random weird playlist appeared on my account and obstruct with my play time

PlanPremiumCountryMalaysiaDeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueIt's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs...

Visitor

  Plan Premium Country Malaysia Device Samsung S10e Operating System Android 10   My Question or Issue It's been happening for quite a few weeks now, almost every single time I o...

Emilia_8

Community Legend

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Solved!! My account was hacked, and now I can't download music.

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Samsung Galaxy S10e. All of the ones shown are from whoever hac...

Visitor

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Sa...

OneByBoo

Roadie

800 Views

1 replies

0 likes

Won't download music
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

Visitor

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...

Anonymous88

Casual Listener

46704 Views

16 replies

15 likes

bugged
Desktop
desktop app
  • 46704 Views
  • 16 replies
  • 15 likes

Can't play Local Files/Windows Error

PlanPremiumCountryChile DeviceHP 250 G6 Notebook PCOperating SystemWindows 10 My Question or IssueSo, as the title says, I can't play Local Files from my computer: I can see them on the Local Files Tab, I can add them to a playlist, I can listen to t...

Visitor

Plan Premium Country Chile   Device HP 250 G6 Notebook PC Operating System Windows 10   My Question or Issue So, as the title says, I can't play Local Files from my computer: I c...

402 Views

0 replies

0 likes

  • 402 Views
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EQ on Desktop

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't come with presets, it should be customize-able for the...

Newbie

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't com...

869 Views

0 replies

5 likes

Desktop
eq
Equalizer
  • 869 Views
  • 0 replies
  • 5 likes

Solved!! Musik not available

PlanPremiumCountryGermanyDeviceAllOperating SystemAll My Question or Issue I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt't find it on the Artist page (Makaveli).I found it by searching for the Album directly, bu...

Casual Listener

  Plan Premium Country Germany Device All Operating System All   My Question or Issue   I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt...

Poizonix

Casual Listener

1948 Views

7 replies

1 likes

2Pac
GREYED OUT CONTENT
Makaveli
The Don Killuminati
  • 1948 Views
  • 7 replies
  • 1 likes

Songs being skipped Rapidly

PlanPremiumCountryUSADevicePC and iPhone XOperating SystemWindows 10 iOS 13.4.1 My Question or IssueWhen spotify opens up on my PC songs start to skip rapidly for no reason and I'm not able to skip songs myself. I have Signed out of all devices, Unin...

Casual Listener

  Plan Premium Country USA Device PC and iPhone X Operating System Windows 10 iOS 13.4.1   My Question or Issue When spotify opens up on my PC songs start to skip rapidly for no ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify PC no reproduce ninguna cancion

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueTengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las playlist o radio, cuando le doy a reproducir una canción, empieza a pasar de una e...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Tengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las p...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

No longer able to stream to Musicast speakers "Can't play this right now"

PlanPremiumCountryAustraliaDeviceWindows + iPhoneOperating SystemWindows 10 and iOS 13.4.1 My Question or IssueSpotify seems to have lost its ability to stream to the Musicast devices I have which has been working fine for a couple of years now. Ther...

Visitor

  Plan Premium Country Australia Device Windows + iPhone Operating System Windows 10 and iOS 13.4.1   My Question or Issue Spotify seems to have lost its ability to stream to the...

367 Views

0 replies

0 likes

Musicast
Yamaha
  • 367 Views
  • 0 replies
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Superuser Contribution [Desktop][Connect] Easy solution to error 4

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows security- virus protection- firewall and network p...

Visitor

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows...

Palace

Regular

591 Views

2 replies

0 likes

Connect
Desktop
  • 591 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows Desktop player always starts my Liked songs from recently added regardless of sort order

Plan: PremiumCountry: USADevice: desktop computerOperating System: Windows 7/10 My Question or IssueI have more than 1000 songs in my Liked list. I can sort the list by tittle, artist, album, time added and duration. Desktop player keeps playing song...

Newbie

Plan: Premium Country: USA Device: desktop computer Operating System: Windows 7/10  My Question or Issue I have more than 1000 songs in my Liked list. I can sort the list by tittle, ar...

Elena

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Queue disappears after restarting PC

PlanPremiumOperating SystemWindows 10 My Question or IssueWhenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing left in the queue are 2 blank songs with a length of NaaN, no artist,...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Whenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing l...

Mr_boombaw

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

WIndows desktop app gets stuck: won't play complete song, won't change songs

PlanPremiumCountryUSADeviceDell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk spaceOperating SystemWindows 10 Pro My Question or IssueI can use the spotify android app on my phone and spotify web player on my desktop computer (...

Regular

Plan Premium Country USA Device Dell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk space Operating System Windows 10 Pro   My Question or Issue I can use the...

743 Views

0 replies

3 likes

  • 743 Views
  • 0 replies
  • 3 likes

'Hide this song' is not consistent with the IOS smartphone version

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhy is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone > 'Your Library' > 'Albums' tab > any song > '...' icon gives the option to 'Hid...

Music Fan

Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue Why is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone >...

339 Views

0 replies

2 likes

  • 339 Views
  • 0 replies
  • 2 likes