Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43819 Views
76 replies
26 likes

43819 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Superuser Contribution Spotify won´t install

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueHi.So a couple days back i had a problem with my spotify and i uninstalled it and now when i try to install it again it says that "the installer is unable to install spotify bec...

MoreiraisGood
Visitor
Plan Premium Country Portugal Operating System Windows 10 My Question or Issue Hi. So a couple days back i had a problem with my spotify and i uninstalled it and now when i tr...
2020-05-24 6:08:31 PM
2020-05-26 3:35:09 PM
Elena
Moderator
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Superuser Contribution Spotify doesnt work

PlanPremiumCountryCzechDevicePCOperating SystemWindows 10 My Question or IssueHello when I open spotify on my account it looks diffrent from my friends. I can´t follow them, lisen with them or anything. I tried reinstalling, looking into the settting...

Maternaj
Newbie
Plan Premium Country Czech Device PC Operating System Windows 10 My Question or Issue Hello when I open spotify on my account it looks diffrent from my friends. I can´t follo...
2020-05-26 2:19:28 PM
2020-05-26 2:25:31 PM
Mario
Spotify Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

New "Test" Version

PlanPremiumCountry DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks different and watered down. It has about half the features and options. Three Spotify reps h...

MintEastwood
Casual Listener
Plan Premium Country Device Windows Desktop Operating System Windows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks diff...
2020-05-26 2:38:33 AM
2020-05-26 12:24:25 PM
OneByBoo
Roadie
926 Views
1 replies
3 likes
Account
Other
Premium
Subscription

926 Views
1 replies
3 likes

Superuser Contribution Locked out of changing profile picture

Hello, I made a new account on spotify today and download the desktop program. I didn't have a profile picture on so I added one. Just after adding my profile pic the software doesn't allow me to change it anymore. I had to make this new account sinc...

Ecabussu
Casual Listener
Hello, I made a new account on spotify today and download the desktop program. I didn't have a profile picture on so I added one. Just after adding my profile pic the software doesn...
2019-10-01 5:50:27 AM
2020-05-26 9:15:34 AM
Xenia
Moderator
1607 Views
4 replies
1 likes

1607 Views
4 replies
1 likes

Superuser Contribution changing cover image for playlists

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am not able to change the cover image on my playlists, It will not give me the option to chan...

luvs1ck
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am no...
2020-05-26 1:34:27 AM
2020-05-26 9:08:45 AM
Xenia
Moderator
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Superuser Contribution Spotify Playlist picture

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueMy friend wants to change the picture of her playlist but can't even though she downloaded the app on her PC, which is also windows 10. (Both accounts are premium by ...

Matthim
Newbie
Plan Premium Country Philippines Device PC Operating System Windows 10 My Question or Issue My friend wants to change the picture of her playlist but can't even though she do...
2020-05-26 8:03:19 AM
2020-05-26 9:03:24 AM
Xenia
Moderator
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Solved!! Will there ever be a feature to change your display name on desktop?

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

user-removed
Visitor
Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?
2020-05-26 5:46:52 AM
2020-05-26 8:39:50 AM
Billy-J
Spotify Star
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Superuser Contribution Home page not showing up

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 7 Professional 64 bits My Question or IssueThe Home page is not appearing for me. It sometimes appears though, but it's very rare and I can only see the Browse and Radio page.

UpsideDown8
Casual Listener
Plan Free Country Brazil Device Desktop Operating System Windows 7 Professional 64 bits My Question or Issue The Home page is not appearing for me. It sometimes appears though, but i...
2020-05-22 9:41:25 PM
2020-05-26 8:28:00 AM
Ivan
Spotify Legend
495 Views
3 replies
0 likes

495 Views
3 replies
0 likes

Superuser Contribution Local files not playing on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HiI got a premium account. I have enable spotify local files on my desktop. However I can't ...

DoGGnyne
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-05-24 5:03:05 AM
2020-05-26 7:26:33 AM
DoGGnyne
Casual Listener
374 Views
2 replies
0 likes

374 Views
2 replies
0 likes

fullscreen album art - new issue

PlanFreeCountryUSDevicelenovo thinkpadOperating Systemwindows 10 proMy Question or Issuefound out why i couldnt find the option, it disappears after one song. why is this?

Hazalski
Casual Listener
Plan Free Country US Device lenovo thinkpad Operating System windows 10 pro My Question or Issue found out why i couldnt find the option, it disappears after one song. why is this?
2020-05-26 1:27:41 AM
349 Views
0 replies
1 likes

349 Views
0 replies
1 likes

Solved!! fullscreen album art

PlanFreeCountryUSDeviceLenovo ThinkpadOperating SystemWindows 10 ProMy Question or Issuesaw feature, used it, went off of it for a bit, now cant find it.

Hazalski
Casual Listener
Plan Free Country US Device Lenovo Thinkpad Operating System Windows 10 Pro My Question or Issue saw feature, used it, went off of it for a bit, now cant find it.
2020-05-26 1:14:52 AM
2020-05-26 1:21:25 AM
Hazalski
Casual Listener
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

Superuser Contribution Hiding Home, Browse and Radio

PlanPremium It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop artist I am now being advertised junk. Is it possible to remo...

AnotherHugh
Casual Listener
Plan Premium It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop...
2020-05-18 2:30:06 PM
2020-05-25 11:39:13 PM
AnotherHugh
Casual Listener
344 Views
2 replies
0 likes

344 Views
2 replies
0 likes

Shuffle off when play a new playlist

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10Playing ThroughPS4My Question or IssueWhen I'm playing from pc to PS4 using Spotify ConnectAfter the last updates. Every time I start playing a new playlist the shuffle mode turns off. Prov...

CocoSalsero
Visitor
Plan Premium Country Argentina Device PC Operating System Windows 10 Playing Through PS4 My Question or Issue When I'm playing from pc to PS4 using Spotify Connect After the last updates....
2020-05-25 10:59:41 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Customize playlist picture problem

PlanPremiumCountryFinlandDeviceOneplus 7tOperating SystemWindows 10 My Question or IssueHello, I can't change my my playlist cover photos anymore. I don't know if if it's the new update or lag, but I could change them before. I have researched and tr...

HotSprite
Casual Listener
Plan Premium Country Finland Device Oneplus 7t Operating System Windows 10 My Question or Issue Hello, I can't change my my playlist cover photos anymore. I don't know if if ...
2020-05-25 9:11:15 PM
2020-05-25 10:46:07 PM
EthanS1
Community Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Full screen on the spotify app goes off on music transistions

PlanPremiumCountryBrazilDeviceLenovo Ideapad 330Operating SystemWindows 10 My Question or IssueWhen I put spotify on full screen while playing an album or playlist, the app goes off of fullscreen when it's changing from a song to the next one.

sandman31
Visitor
Plan Premium Country Brazil Device Lenovo Ideapad 330 Operating System Windows 10 My Question or Issue When I put spotify on full screen while playing an album or playlist, the app g...
2020-05-25 8:58:21 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

"Spotify can't play this song right now. If you have the file on your computer, you can impot it"

PlanFreeCountryUSA DeviceLaptopOperating SystemWindows 10 When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play this song right now. If you have the file on your computer, you can impot it". I...

zachariapopcorn
Casual Listener
Plan Free Country USA Device Laptop Operating System Windows 10 When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play...
2020-05-24 1:50:50 PM
2020-05-25 8:34:42 PM
RustigeRut
Casual Listener
480 Views
2 replies
1 likes

480 Views
2 replies
1 likes

Screw your desktop client test, give us our features back we paid for!

How about a real response not a generic copy and paste that's been spammed for the past month. When can we expect something to done about this? Not sympathy or a link for a vote to consider listening to us... AN ACTUAL FIX TO LOSING HALF OF SPOTIFYS ...

Danger597
Regular
How about a real response not a generic copy and paste that's been spammed for the past month. When can we expect something to done about this? Not sympathy or a link for a vote to consider ...
2020-05-24 2:00:39 PM
2020-05-25 7:36:43 PM
user-removed
Not applicable
291 Views
1 replies
6 likes

291 Views
1 replies
6 likes

Unable to dislike a song

PlanPremiumCountryCanadaDeviceSurface ProOperating SystemWindows 10 My Question or IssueWhere is the dislike button when listening to a track?

LS89
Casual Listener
Plan Premium Country Canada Device Surface Pro Operating System Windows 10 My Question or Issue Where is the dislike button when listening to a track?
2020-05-14 5:19:34 PM
2020-05-25 4:43:47 PM
Jimbo42
Casual Listener
252 Views
1 replies
3 likes

252 Views
1 replies
3 likes

2020 and still Autostart problems?

Operating SystemWin 10 Pro 18363.836Spotify: 1.1.33.569.gced9e0f5 My Question or IssueI've been watching this for months!I turned off Autostart in the Spotify Settings... but Spotify still startup automatically sometimes! I already turned off the Win...

Tomy_93
Gig Goer
Operating System Win 10 Pro 18363.836 Spotify: 1.1.33.569.gced9e0f5 My Question or Issue I've been watching this for months! I turned off Autostart in the Spotify Settings... but Sp...
2020-05-25 3:46:26 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Superuser Contribution Volume erratic on Windows while connected to Discord

PlanPremiumCountryUKDeviceHP Pavilion laptop ca 2014Operating SystemWindows 10 My Question or IssueI am a writer and use music when I'm working. Recently during my writers group sessions (for which I use Discord), the volume has been going up and up ...

darthjuno
Casual Listener
Plan Premium Country UK Device HP Pavilion laptop ca 2014 Operating System Windows 10 My Question or Issue I am a writer and use music when I'm working. Recently during my writers gr...
2020-05-23 7:06:39 PM
2020-05-25 3:32:42 PM
Mario
Spotify Legend
2119 Views
3 replies
0 likes
Discord
volume issues
Windows Client

2119 Views
3 replies
0 likes

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