Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50368 Views
77 replies
27 likes

50368 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76058 Views
271 replies
21 likes

76058 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5340 Views
1 replies
6 likes

5340 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145485 Views
0 replies
26 likes
Mac
Windows

145485 Views
0 replies
26 likes

Cannot connect my account with facebook account

PlanPremium familyCountryNew ZealandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have been through all of the instructions, but cannot get my account to connect with facebook.When I use the 'log in with facebook' option, I get the...

Les4921
Casual Listener
Plan Premium family Country New Zealand Device Desktop PC Operating System Windows 10 My Question or Issue I have been through all of the instructions, but cannot get my account to c...
2020-06-02 6:30:36 AM
2020-06-02 6:53:59 AM
Les4921
Casual Listener
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Solved!! Playlists out of order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...

jecca850
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out of ...
2020-05-29 11:21:06 PM
2020-06-02 1:34:28 AM
dinomight
Spotify Star
1016 Views
3 replies
0 likes
Desktop
order
Playlists
web ui

1016 Views
3 replies
0 likes

Solved!!Superuser Contribution Desktop Interface is glitched when first opening the app

Plan: Premium.Country: Australia.Device: PC.Operating System: Windows 10, but using desktop app, not the Windows 10 specific app.My question or Issue:I use a screen-reader, and have had accessibility issues with Spotify before, but this one is surely...

the_imaginatrix
Music Fan
Plan: Premium. Country: Australia. Device: PC. Operating System: Windows 10, but using desktop app, not the Windows 10 specific app. My question or Issue: I use a screen-reader, and have...
2020-05-25 1:31:52 AM
2020-06-01 12:48:32 AM
the_imaginatrix
Music Fan
3662 Views
3 replies
0 likes

3662 Views
3 replies
0 likes

Spotify window is too large

CountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about one pixel larger than the rest of the window and protrudes to the screen o...

Lennart6
Newbie
Country Germany Device PC Operating System Windows 10 My Question or Issue When the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about on...
2020-06-01 4:37:27 PM
2020-06-01 8:26:10 PM
Sebasty
Community Legend
2241 Views
1 replies
0 likes
minor
Window

2241 Views
1 replies
0 likes

Superuser Contribution Liked songs not working.

PlanPremiumCountryUnited KingdomDeviceLaptop, HP Pavilion.Operating SystemWindowsMy Question or IssueRight, let me begin, just want to clarify my liked songs on other devices are working fine, such as on my phone and on my iPad and on the website pla...

ratsuki16
Visitor
Plan Premium Country United Kingdom Device Laptop, HP Pavilion. Operating System Windows My Question or Issue Right, let me begin, just want to clarify my liked songs on other devices are wo...
2020-05-31 5:35:52 PM
2020-06-01 3:22:10 PM
Katerina
Spotify Legend
1188 Views
2 replies
0 likes

1188 Views
2 replies
0 likes

Invisible profile and playlist

PlanFreeCountryItaly DeviceHP Pavilion NotebookOperating SystemWindows 10 My Question or IssueHello,I noticed that my spotify profile is invisible to other people and also all my playlist that are clearly public. In fact, if i search my username, the...

Anna1241
Casual Listener
...nd also all my playlist that are clearly public. In fact, if i search my username, the message is "no results found". I have logged in and out many times from my profile, but the situation is the same....
2020-05-31 10:32:01 PM
2020-06-01 10:29:05 AM
Anna1241
Casual Listener
1427 Views
2 replies
0 likes

1427 Views
2 replies
0 likes

Local Files

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the local files options simply disappeared from my Spotify, can't find it in ...

theopiron32
Casual Listener
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the...
2020-05-14 7:21:33 PM
2020-05-31 11:09:06 PM
theopiron32
Casual Listener
650 Views
5 replies
2 likes

650 Views
5 replies
2 likes

Local files (problem solved)

I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and it is solved.

theopiron32
Casual Listener
I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and ...
2020-05-31 11:05:07 PM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Solved!! No Option To Import

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...

shelaghg
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...
2020-05-30 8:52:14 PM
2020-05-31 8:09:41 PM
dinomight
Spotify Star
660 Views
3 replies
0 likes

660 Views
3 replies
0 likes

New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

nijibashi
Casual Listener
Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...
2020-05-31 5:34:51 PM
319 Views
0 replies
1 likes
Ram
Update
UPDATE MALFUNCTION
version 1.1.34.694

319 Views
0 replies
1 likes

Superuser Contribution Spotify Deletes All Songs Every Time My Computer is Turned On

PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...

Swivelz
Visitor
Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10 My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...
2020-05-29 7:06:06 AM
2020-05-31 2:01:35 PM
Elena
Moderator
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Malo_but
Visitor
Plan Family Country France Device Computer Operating System Windows 10 My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...
2020-05-29 5:09:09 PM
2020-05-31 12:48:09 PM
Sebasty
Community Legend
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

JhonaXXX
Newbie
Plan Free Country Brazil Device . Operating System Windows 7 My Question or Issue Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH" ...
2020-05-30 1:15:27 AM
2020-05-31 12:43:39 PM
Sebasty
Community Legend
799 Views
1 replies
0 likes

799 Views
1 replies
0 likes

Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

crimsoncuda
Visitor
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...
2020-05-29 10:44:22 PM
2020-05-31 11:55:03 AM
Sebasty
Community Legend
645 Views
1 replies
0 likes

645 Views
1 replies
0 likes

Solved!! Small Song Banner left down corner disappeared

PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed

NjectCreed
Casual Listener
Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible...
2018-07-22 3:08:54 AM
2020-05-31 9:02:59 AM
Aquariacom
Visitor
1618 Views
4 replies
0 likes

1618 Views
4 replies
0 likes

Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

TheVeilsHand
Newbie
Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...
2020-05-31 7:51:19 AM
318 Views
0 replies
0 likes
Account
Desktop
Spotify Features

318 Views
0 replies
0 likes

How to not startscreen?

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...

grzmz
Newbie
Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...
2020-05-30 6:18:35 PM
2020-05-31 1:34:47 AM
dinomight
Spotify Star
401 Views
2 replies
1 likes

401 Views
2 replies
1 likes

Solved!! Spotify Beta testing on Windows?

PlanFreeCountryUSADevicePCOperating SystemWindows 10 version 2004 My Question or Issueis there a closed/open Beta or alpha testing for Windows ?if not is Spotify possibly planning to do it in future?

AdenEden
Visitor
Plan Free Country USA Device PC Operating System Windows 10 version 2004 My Question or Issue is there a closed/open Beta or alpha testing for Windows ? if not is Spotify possibly p...
2020-05-27 12:44:46 PM
2020-05-30 7:35:51 PM
LatentTwist
Music Fan
8057 Views
3 replies
0 likes

8057 Views
3 replies
0 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

snalty1
Casual Listener
Plan Premium (Students) Country United States Device (MacBook Air) Operating System (MacOS Sierra) My Question or Issue I know this has been a thing on the app for awhile, bu...
2020-05-28 11:11:10 PM
2020-05-30 4:05:40 PM
EthanS1
Community Legend
588 Views
1 replies
2 likes
appears on
artist
artist page
classical
Desktop

588 Views
1 replies
2 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

stortut
Newbie
Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10 My Questi...
2020-05-30 3:25:31 PM
429 Views
0 replies
0 likes
Desktop
Mobile
Sound Quality
soundstage

429 Views
0 replies
0 likes

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