Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26481 Views
193 replies
16 likes

26481 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2144 Views
1 replies
6 likes

2144 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141279 Views
0 replies
26 likes
Mac
Windows

141279 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56552 Views
0 replies
33 likes
Windows

56552 Views
0 replies
33 likes

spotify playing on another device AND on original device

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...

lynchies_shed
Casual Listener
I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...
2020-01-25 1:22:23 AM
2020-01-25 3:06:22 AM
lynchies_shed
Casual Listener
414 Views
2 replies
0 likes

414 Views
2 replies
0 likes

Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

tigaaa
Roadie
Plan Premium Country Germany Device Desktop Operating System Windows 10 My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...
2020-01-24 10:41:44 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Superuser Contribution Audio Playback skipping on desktop app

PlanPremiumCountryCanadaDeviceAMD Ryzen 7 2700, 16GB Ram, Installed to an SSDOperating SystemWindows 10 Version 1909 OS Build 18363.535 My Question or IssueWhen using the desktop app from the windows store or downloaded from the website the app will ...

robvyvey
Casual Listener
Plan Premium Country Canada Device AMD Ryzen 7 2700, 16GB Ram, Installed to an SSD Operating System Windows 10 Version 1909 OS Build 18363.535 My Question or Issue When using the des...
2020-01-15 1:27:29 AM
2020-01-24 5:18:24 AM
robvyvey
Casual Listener
479 Views
3 replies
1 likes

479 Views
3 replies
1 likes

desktop sort ascending/descending does not work when Itry to sort a list of songs, this is not a pla

Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next to the song title as requested, which as you can see is not s...

user-removed
Visitor
Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next t...
2020-01-23 9:49:51 PM
381 Views
0 replies
0 likes
sort ascending

381 Views
0 replies
0 likes

Undesired download folder

Plan Premium FamilyFree/PremiumCountry Denmark Device Desktop OC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify it creates a folder call...

bimbobo1
Music Fan
Plan Premium Family Free/Premium Country Denmark Device Desktop OC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,...
2020-01-23 5:24:26 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

[All Platforms][Connect] Please fix the Connect, details below

About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form.For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the afternoon, I used it, listened to some music, and then I...

Dawe24
Visitor
About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form. For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the aft...
2020-01-23 4:59:54 PM
397 Views
0 replies
0 likes
All Platforms
Connect

397 Views
0 replies
0 likes

Corporate VPN on laptop

Dears,I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4), so my subscription is pretty much useless. I think...

ali_hmdan
Visitor
Dears, I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4...
2019-09-25 11:37:02 AM
2020-01-23 4:54:20 PM
ruipalmeira
Visitor
1868 Views
3 replies
0 likes
VPN

1868 Views
3 replies
0 likes

Solved!!Superuser Contribution Private session and Friend activity question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, another question about the Private sessions and Friend Activity. Sorry, if it was aske...

Aislynn
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-01-23 2:47:17 PM
2020-01-23 4:47:00 PM
Aislynn
Casual Listener
1839 Views
2 replies
0 likes

1839 Views
2 replies
0 likes

Searching in Offline Mode

PlanPremiumCountryGermanyDeviceHP NotebookOperating SystemWindows 10 My Question or IssueI have an Issue with the Windows App.Since I am without Internet all the time I download a lot of Songs.On my Huawei Phone I can use the search function to find ...

Nadiwald
Regular
Plan Premium Country Germany Device HP Notebook Operating System Windows 10 My Question or Issue I have an Issue with the Windows App. Since I am without Internet all the time I dow...
2020-01-23 3:41:45 PM
385 Views
0 replies
0 likes
Offline modus
search function

385 Views
0 replies
0 likes

ERROR 4 - SOLUCIONADO - SOLVED

English explanation in the video link belowDejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados.Quien la pruebe y le resulte por favor si esta en sus posibilidades pasarla al ingles ...

jdp2020
Newbie
English explanation in the video link below Dejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados. Quien la pruebe y le resulte po...
2020-01-23 2:36:34 PM
4330 Views
0 replies
1 likes

4330 Views
0 replies
1 likes

Solved!!Superuser Contribution Música não toca no aplicativo desktop

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 7 My Question or Issue Olá!O aplicativo do spotify não está funcionando corretamente. Ele visualmente carrega tudo mas quando seleciono uma música para reproduzir não toca e não aparece apa...

gabideboni
Casual Listener
Plan Premium Country Brazil Device Desktop Operating System Windows 7 My Question or Issue Olá! O aplicativo do spotify não está funcionando corretamente. Ele visualmente ca...
2019-12-19 7:50:05 AM
2020-01-23 8:34:06 AM
Peter
Spotify Legend
35971 Views
37 replies
14 likes

35971 Views
37 replies
14 likes

Podcasts not marked finished; podcast length incorrect

PlanPremiumCountry USOperating SystemWindows 10 My Question or IssueI've been listening to a bunch of podcasts lately and frequently some episodes will not mark as listened even if I get to the very end. Sometimes I can replay it and skip to the end ...

Oneironaut
Casual Listener
Plan Premium Country US Operating System Windows 10 My Question or Issue I've been listening to a bunch of podcasts lately and frequently some episodes will not mark as l...
2020-01-22 8:15:45 PM
579 Views
0 replies
4 likes

579 Views
0 replies
4 likes

Every time I try to embed song, I gets HTML error

Operating SystemWindows 10 My Question or IssueSince past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying HTML is changed, now what does that mean? Is this the problem with my website? I ...

tabiashiloh
Visitor
Operating System Windows 10 My Question or Issue Since past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying H...
2020-01-22 1:53:25 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Superuser Contribution I Cant open the Spotify App Double Click and no response

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueI Cant open the Spotify App Double Click and no response

bluekong
Visitor
Plan Premium Country Hong Kong Device PC Operating System Windows 10 My Question or Issue I Cant open the Spotify App Double Click and no response
2020-01-22 3:58:26 AM
2020-01-22 10:05:03 AM
Petya
Community Legend
281 Views
1 replies
2 likes
cant open

281 Views
1 replies
2 likes

Solved!! Can you see what other people playing songs from their local files in friend activity?

Can you see what other people playing songs from their local files in friend activity?

candsad
Visitor
Can you see what other people playing songs from their local files in friend activity?
2020-01-22 3:48:59 AM
2020-01-22 4:54:09 AM
AdamDam
Spotify Star
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Adding a source?

Operating SystemWindows 10 My Question or IssueI have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software, including all of Microsoft's, organized it by "Drive:\Whatever\Artis...

PlettB
Visitor
Operating System Windows 10 My Question or Issue I have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software...
2020-01-22 3:16:46 AM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Very poor audio w/ desktop application.

Why is the audio quality so bad with the dekstop application? Everything else on my desktop sounds fine, but Spotify sounds horrible. I have High Quality Streaming checked and I've cleared the cache folder and restarted, no help.

ds53652
Casual Listener
Why is the audio quality so bad with the dekstop application? Everything else on my desktop sounds fine, but Spotify sounds horrible. I have High Quality Streaming ...
2014-08-25 8:28:10 PM
2020-01-22 1:40:51 AM
Paul333
Newbie
481 Views
4 replies
1 likes
Windows

481 Views
4 replies
1 likes

Cant remove recently played from the HOME page.

this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to be organised and have its own place, this really bug...

cjmee99
Casual Listener
this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to b...
2020-01-19 4:07:48 PM
2020-01-21 11:29:48 PM
cjmee99
Casual Listener
440 Views
2 replies
0 likes

440 Views
2 replies
0 likes

sort ascending

I am using win desktop. I am trying to sort in the songs list {not a playlist} for some time now when I click on the up or down arrow next to title, artist or ion of a clock it fails to work. Why has this sort ascending/descending been blocked? What ...

user-removed
Visitor
I am using win desktop. I am trying to sort in the songs list {not a playlist} for some time now when I click on the up or down arrow next to title, artist or ion of a clock it fails to work. W...
2020-01-14 10:16:15 PM
2020-01-21 9:26:49 PM
user-removed
Not applicable
509 Views
2 replies
0 likes

509 Views
2 replies
0 likes

So tired of hearing the same songs over and over

I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes. I guess Spotify is more targeted towards people who listen to pop music. Pop music is more a market than an actual art...

Dt-Sodium
Regular
I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes. I guess Spotify is more targeted towards people who listen...
2019-05-01 11:44:58 AM
2020-01-21 6:38:55 PM
user-removed
Not applicable
6611 Views
14 replies
10 likes

6611 Views
14 replies
10 likes

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