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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146380 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131390 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11018 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Whenever I press fn+f12 to skip a song, windows media overlay breaks

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10, 1909 My Question or IssueWhenever I press fn+f12 to skip a song, windows media overlay breaks.spotify cycles through every single song in the playlist rapidly before stopping on a song. Aft...

Visitor

Plan Premium Country England Device PC Operating System Windows 10, 1909   My Question or Issue Whenever I press fn+f12 to skip a song, windows media overlay breaks. spotify cycles th...

705 Views

0 replies

0 likes

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Spotify won't open or install

Suddenly the app stopped working, I'm using Win10, it just doesn't open, even after reinstalling, uninstalling, many times (including the windows store and the website). I tried deleting the app folders in "appdata" and stuff, but it still doesn't wo...

Visitor

Suddenly the app stopped working, I'm using Win10, it just doesn't open, even after reinstalling, uninstalling, many times (including the windows store and the website). I tried deleting the app fold...

257 Views

0 replies

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Superuser Contribution [BUG] Dot menu overlays other windows

DeviceWindow 10 PC in the Spotify Application My Question or IssueThe little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over other windows, see picture. When it does this, the menu can still...

Visitor

Device Window 10 PC in the Spotify Application   My Question or Issue The little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over o...

Elena

Moderator

607 Views

1 replies

0 likes

bug
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Playlist mudando sozinha

PlanFree/PremiumCountryBRAZILDeviceNotebook WIN10 Operating SystemWindowsMy Question or IssueOlá,Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não ...

Visitor

Plan Free/Premium Country BRAZIL Device Notebook WIN10  Operating System Windows My Question or Issue Olá, Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quand...

OneByBoo

Roadie

2898 Views

1 replies

0 likes

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  • 1 replies
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Windows Media Hotkeys Only Work With Windows Media Player

PlanFamily PremiumCountryU.S.DeviceLaptopOperating SystemWindows 10 My Question or IssueHey all,So I have an issue with my media hotkeys where they are only opening Windows Media Player. The hotkeys used to work with Spotify/YouTube/etc. however, the...

Newbie

Plan Family Premium Country U.S. Device Laptop Operating System Windows 10   My Question or Issue Hey all, So I have an issue with my media hotkeys where they are only opening Windows...

271 Views

0 replies

0 likes

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When selecting a song or playlist the music will skip repeatedly

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I click a song the song skips repeatedly. For example, in a playlist each song will be listed for less than a second before moving to the next one. Yes, I've resta...

Casual Listener

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Every time I click a song the song skips repeatedly. For example, in a playlist each song ...

TaTHEj

Composer

926 Views

6 replies

0 likes

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Spotify desktop rapidly skipping songs when launching a game

PlanFree/PremiumCountryFinlandDeviceLenovo ideapad 510sOperating SystemWindows 10 My Question or IssueMy Spotify desktop either skips the current songs, or starts rapidly skipping songs when I load up the game League of Legends. I've updated my audio...

Visitor

Plan Free/Premium Country Finland Device Lenovo ideapad 510s Operating System Windows 10   My Question or Issue My Spotify desktop either skips the current songs, or starts rapidly ski...

510 Views

0 replies

0 likes

bug
Troubleshooting
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Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

Newbie

  Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...

Jeremy

Spotify Legend

1117 Views

3 replies

0 likes

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Spotify stubbornly shuffles

I prefer to listen to music as the artis intended - that is, whole album in the designed order from the beginning to the end. From time to time Spotify goes stubborn on shuffling, even though shuffle and repeat are both turned off and the option to k...

Casual Listener

I prefer to listen to music as the artis intended - that is, whole album in the designed order from the beginning to the end. From time to time Spotify goes stubborn on shuffling, even though shuffle...

458 Views

0 replies

0 likes

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Solved!!Superuser Contribution FN Media Launch to Spotify

Hello.I wanted to ask, whether there is a possibility when I press my FN Media Launch botton to start Spotify instead of Windows Media Player. Thanks for help

Casual Listener

Hello. I wanted to ask, whether there is a possibility when I press my FN Media Launch botton to start Spotify instead of Windows Media Player.   Thanks for help 🙂  

Mario

Spotify Legend

756 Views

4 replies

0 likes

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Delete Playlist only works from one place

PlanPremium FamiliarCountrySpainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have noticed this issue for a long time. When I try to delete one of my playlist I only can done it from playlist menu. It doesn't work from the options of ...

Songwriter

Plan Premium Familiar Country Spain Device Desktop Operating System Windows 10   My Question or Issue I have noticed this issue for a long time. When I try to delete one of my playlist...

440 Views

0 replies

0 likes

Delete Playlist
PC
remove playlist
Windows 10
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Library auto scroll not working + no multiple select

Plan: PremiumCountry: NZ DeviceSurface Laptop, model no. 1769Operating SystemWindows 10 1909 My Question or IssueWhen moving playlists up or down on the sidebar, the panel does not auto scroll, which is a problem when working with large numbers of pl...

Casual Listener

Plan: Premium Country: NZ   Device Surface Laptop, model no. 1769 Operating System Windows 10 1909   My Question or Issue When moving playlists up or down on the sidebar, the ...

478 Views

0 replies

0 likes

Playlists
selection
UI
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Superuser Contribution Spotify Windows 10 apps slow and songs crash

Plan PremiumCountryUnited KingdomDevice()Operating System(Windows 10,etc.) My Question or IssueThe Windows 10 app from Windows store is very slow and the songs sometimes crash and stop. I need to switch to browser in order to listen the same full alb...

Casual Listener

Plan Premium Country United Kingdom Device () Operating System (Windows 10,etc.)   My Question or Issue The Windows 10 app from Windows store is very slow and the songs sometimes crash ...

shykindofguy

Casual Listener

1164 Views

5 replies

0 likes

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bug: switching audio output devices

PlanPremiumCountryUSADeviceDesktop PC: Asus-Realtek audio, and usb focusrite scarlettOperating SystemWindows 10 My Question or IssueSpotify desktop AND windows store version, while playing a song about a month ago, I changed my audio device output de...

Regular

Plan Premium Country USA Device Desktop PC: Asus-Realtek audio, and usb focusrite scarlett Operating System Windows 10   My Question or Issue Spotify desktop AND windows store version,...

747 Views

0 replies

4 likes

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Superuser Contribution How can I prevent a playlist from auto playing when clicking it

I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?

Casual Listener

I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?  

esault05

Regular

805 Views

5 replies

1 likes

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Spotify for Win10 creats logs when i close the app i think

Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts: So i accidently pressed on something in the setting in the , afformentioned Win10 version , and it creats kinda like some ...

Visitor

Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts:    So i accidently pressed on something in the setting in t...

374 Views

0 replies

0 likes

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[Windows][Bose] Can't see Bose Sound Touch until i select it on Android phone

Hi everyone, and thank you for your ideas ! My Bose SoundTouch is working fine, and Spotify to. But, when i start spotify on the PC (app or Chome), and try to send music on my Bose, i do not see anything on Spotify Connect.At that moment, If i launch...

Visitor

Hi everyone, and thank you for your ideas !   My Bose SoundTouch is working fine, and Spotify to.   But, when i start spotify on the PC (app or Chome), and try to send music on my Bose,...

510 Views

0 replies

0 likes

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Solved!!Superuser Contribution Not work the audio

Hello,I'm a premium client, i'm from italy i use spotify on a windows 10 pc. I have a problem with audio. When i tap play button the song going but the audio doesn't work. Many thanks Luca

Casual Listener

Hello, I'm a premium client, i'm from italy i use spotify on a windows 10 pc.    I have a problem with audio. When i tap play button the song going but the audio doesn't work.   M...

Mario

Spotify Legend

837 Views

3 replies

0 likes

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Issues with Pausing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. so for the past few days for some reason when I have tried to listen to music on deskto...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay. s...

OneByBoo

Roadie

460 Views

1 replies

0 likes

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sound quality goes way down when also using discord or skype

PlanPremiumCountryThe NetherlandsDeviceHP ProBook 440 G6Operating SystemWindows 10 My Question or IssueWhen i use spotify in combination with a dicord or skype call the sound quality of spotify goes down significantly. I tried using different headset...

Visitor

Plan Premium Country The Netherlands Device HP ProBook 440 G6 Operating System Windows 10   My Question or Issue When i use spotify in combination with a dicord or skype call the sound...

800 Views

0 replies

1 likes

  • 800 Views
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