Spotify keeps buffering

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Spotify keeps buffering

kudoboi
Regular

so ive had this issue for a week. Spotify is very slow in search and even when loading music, it takes a very long time. I have this same issue on my laptop, desktop and 2 smartphones.

 

id like the point out that it is like this on both WiFi and 4G LTE so I am pretty sure this is not on my end. Is there any solution to this?

18 Replies

Re: Spotify keeps buffering

MichaelW
Community Legend

Hi there,
Welcome at the Spotify Community!

 

Have you already to tried to logout and login afterwards? Sometimes something simple as this already fixes the problem.

 

You may also try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

 

To reinstall Spotify on Android, please follow all the steps correctly as given in this topic.

Re: Spotify keeps buffering

taufikmgz
Casual Listener

I have the same issues too, on my PC and android device. I've uninstalled on both and did a clean installation and it's still buffering on both platform. Would really love some help here.

Re: Spotify keeps buffering

Peter__
Community Legend
Where abouts are you located in the world?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify keeps buffering

taufikmgz
Casual Listener

I'm from Singapore. This problem only started like 3 days ago.

Re: Spotify keeps buffering

kudoboi
Regular

yeah from Singapore too. is it possible that the SG server (does that exist?) is overloaded or the ISPs are throttling spotify?

Re: Spotify keeps buffering

Peter__
Community Legend
Either are possible although ISP is more likely. I'm asking around for you now.

What ISPs are you with?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify keeps buffering

taufikmgz
Casual Listener

I'm on Star Hub for both my fibre and mobile connections.

Re: Spotify keeps buffering

kudoboi
Regular

Yes I am also on Starhub for both 4G and WiFi

Re: Spotify keeps buffering

Peter__
Community Legend
Thanks for the details guys. Is this happening at any particular time of day?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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