Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116578 Views
82 replies
27 likes

116578 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112585 Views
291 replies
22 likes

112585 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8761 Views
1 replies
6 likes

8761 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149739 Views
0 replies
26 likes
Mac
Windows

149739 Views
0 replies
26 likes

Solved!! My library got erased

I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I have on my phone.PlanPremium TrialCountryRussia(It wa...

piggybank
Visitor
I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I ha...
2020-07-17 1:03:50 PM
2020-07-17 3:42:28 PM
Billy-J
Spotify Star
705 Views
1 replies
0 likes

705 Views
1 replies
0 likes

Cant install spotify as admin

PlanFree/PremiumCountrySlovakiaDevice(DELL Precision 17-7750)Operating System( Windows 10 My Question or IssueOn my PC at work only admin account can install apps but spotify.exe reacts as "Please install Spotify using a normal account instead of an ...

Robo_L
Visitor
Plan Free/Premium Country Slovakia Device (DELL Precision 17-7750) Operating System ( Windows 10 My Question or Issue On my PC at work only admin account can install apps but sp...
2020-07-17 9:09:09 AM
532 Views
0 replies
0 likes

532 Views
0 replies
0 likes

Album Art gets stuck on specific tracks

When I listen to certain tracks in my Spotify playlist, album artwork at the bottom will get stuck on that specific track, even when I click over to another track or playlist. I am on Windows 10. This only happens with local files. I am using Spotify...

peepo2399
Casual Listener
When I listen to certain tracks in my Spotify playlist, album artwork at the bottom will get stuck on that specific track, even when I click over to another track or playlist. I am on Windows 10. Thi...
2020-02-01 5:36:47 PM
2020-07-17 8:46:29 AM
Yoruiopz
Casual Listener
996 Views
3 replies
0 likes

996 Views
3 replies
0 likes

Solved!! I beg an equalizer is added to Spotify for desktop.

I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.

ethanoll
Music Fan
I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.
2020-06-09 7:38:04 PM
2020-07-17 3:52:49 AM
Jharp07
Visitor
2867 Views
2 replies
2 likes

2867 Views
2 replies
2 likes

Low start

Plan: PremiumCountry: Honduras DeviceDell Inspiron 15Operating SystemWindows 10 My Question or IssueThe problem is when i tried to start Spotify app in my computer with windows 10, the problem start past week and i don´t what are the problem. My comp...

johnderek21
Visitor
Plan: Premium Country: Honduras Device Dell Inspiron 15 Operating System Windows 10 My Question or Issue The problem is when i tried to start Spotify app in my computer wi...
2020-07-16 12:56:37 AM
2020-07-17 2:51:40 AM
Billy-J
Spotify Star
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Liked Songs Disappeared

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10,etc. My Question or IssueToday my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fcI tried to uninstall and then clear install. No luck P.S. It works fine on my android ph...

Asuo
Visitor
Plan Premium Country Ukraine Device PC Operating System Windows 10,etc. My Question or Issue Today my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fc I tri...
2020-07-17 2:39:35 AM
2020-07-17 2:46:13 AM
Billy-J
Spotify Star
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

Spotify problem

PlanPremiumCountryRussiaDeviceDesktop , Xiaomi Redmi6A.Operating SystemWindows 10 , Android My Question or Issue After updating Spotify in your favorite tracks, all your favorite tracks disappeared and a "table" appeared: tracks that you liked will a...

NeilConc
Casual Listener
Plan Premium Country Russia Device Desktop , Xiaomi Redmi6A. Operating System Windows 10 , Android My Question or Issue After updating Spotify in your favorite tr...
2020-07-16 6:30:01 AM
2020-07-16 9:24:10 PM
Billy-J
Spotify Star
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Solved!! Can't minimize "See what your friends are playing"

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 10 My Question or IssueIn the Windows app I can't minimise the "See what your friends are playing" (Find Friends) panel on the right hand side. I have no interest in the social capabilities...

pbert
Regular
Plan Premium Country UK Device Dell Laptop Operating System Windows 10 My Question or Issue In the Windows app I can't minimise the "See what your friends are playing" (Find Friends)...
2020-07-16 5:00:46 PM
2020-07-16 5:50:22 PM
Emilia_8
Community Legend
1467 Views
3 replies
0 likes

1467 Views
3 replies
0 likes

Appears On section out of order

PlanPremiumCountryBelgiumDeviceMSI GS60Operating SystemWindows 10 The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-chronological lists being forced is the worst things to come to software i...

postman1
Regular
Plan Premium Country Belgium Device MSI GS60 Operating System Windows 10 The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-...
2020-07-16 5:22:18 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Spotify not saving recently played/liked songs/albums

PlanPremiumCountryUkraine DevicePCOperating SystemWindows 10 My Question or IssueI start using Spotify 1d ago, since its available in Russian/Ukraine countriesEverything is oke with web version and IOS, but i have issues with PC version WINDOWS 10Dun...

innout1337
Visitor
Plan Premium Country Ukraine Device PC Operating System Windows 10 My Question or Issue I start using Spotify 1d ago, since its available in Russian/Ukraine coun...
2020-07-16 5:09:35 PM
336 Views
0 replies
7 likes

336 Views
0 replies
7 likes

Allowing thru HOSTS file

PlanFreeCountry Devicepc master raceOperating SystemWindows 10 My Question or IssueAfter just a few songs, the player wants to play an ad. I can live with that, but my HOSTS file is not allowing the request for an ad to leave my PC. That's sorta it's...

Shadetree00
Casual Listener
Plan Free Country Device pc master race Operating System Windows 10 My Question or Issue After just a few songs, the player wants to play an ad. I can live with that, but my H...
2020-07-16 4:53:09 PM
622 Views
0 replies
0 likes

622 Views
0 replies
0 likes

Solved!! Not Playing Through External Device (Windows 10) 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueWhen I try to play any track through my external Soundcard/speakers I get the message: 'Spotify can't play this right now.If you have the file on your co...

charo
Casual Listener
Plan Premium Country United Kingdom Device HP Elitebook Operating System Windows 10 My Question or Issue When I try to play any track through my external Soundcard/speakers I get the...
2020-07-15 4:14:43 PM
2020-07-16 4:34:40 PM
charo
Casual Listener
6472 Views
2 replies
0 likes

6472 Views
2 replies
0 likes

I can not install the application

PlanFreeCountry(Russia)Device(PC)Operating System(Windows My Question or IssueI can't install the app. An error appears. I attach screenshots

sukenime
Visitor
Plan Free Country (Russia) Device (PC) Operating System (Windows 😎 My Question or Issue I can't install the app. An error appears. I attach screenshots
2020-07-16 3:23:24 PM
2020-07-16 3:28:17 PM
Billy-J
Spotify Star
393 Views
1 replies
0 likes
installing spotify

393 Views
1 replies
0 likes

Superuser Contribution Spotify automatically closes on Windows 10 on my laptop

PlanFreeCountryPhilippinesDeviceAsus VivoBook 15 X540UVOperating SystemWindows 10 My Question or IssueThe Microsoft Store app version of Spotify works fine on my laptop, but when I click the play button to listen to a song, Spotify automatically clos...

Archiekonghui98
Newbie
Plan Free Country Philippines Device Asus VivoBook 15 X540UV Operating System Windows 10 My Question or Issue The Microsoft Store app version of Spotify works fine on my laptop, but ...
2020-07-16 6:46:32 AM
2020-07-16 3:00:39 PM
Peter
Spotify Legend
490 Views
1 replies
0 likes

490 Views
1 replies
0 likes

dell laptop can play spotify website but not downloaded program

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being able to imput my voice during a screen-record. I b...

magellan90
Casual Listener
I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being...
2018-03-03 2:04:40 AM
2020-07-16 2:45:54 PM
HarshadZade
Visitor
1636 Views
2 replies
0 likes

1636 Views
2 replies
0 likes

Superuser Contribution [Win10] Spotify crashes immediately on song playback

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...

Conne
Regular
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...
2020-07-05 10:15:40 PM
2020-07-16 12:04:23 PM
Conne
Regular
472 Views
2 replies
0 likes

472 Views
2 replies
0 likes

Can't access Spotify on Laptop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't access spotify website on my laptop. Error messages, Chrome:This site can’t be reachedwww.spotify.com refused to connect. Edge: Hmmm… can't reach this pagewww.spot...

martinmuir99
Casual Listener
Plan Premium Country UK Device Laptop Operating System Windows 10 My Question or Issue I can't access spotify website on my laptop. Error messages, Chrome:This ...
2020-07-13 9:45:43 AM
2020-07-16 11:53:00 AM
OneByBoo
Roadie
788 Views
3 replies
0 likes

788 Views
3 replies
0 likes

Not all Albums are loading

PlanPremiumCountryNew ZealandDeviceHP Pavillion x360 convertible 14-dh0127TUOperating SystemWindows 10My Question or IssueIn my albums menu, I sort albums by artists so I can easily access particular artists' discography. But when I do sort by artist...

clavking
Visitor
Plan Premium Country New Zealand Device HP Pavillion x360 convertible 14-dh0127TU Operating System Windows 10 My Question or Issue In my albums menu, I sort albums by artists so I can easily...
2020-07-16 6:19:08 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Spotify Download Folder

PlanPremiumCountryUSADeviceHP Desktop i7Operating SystemWindows 10 My Question or IssueI changed the location of the download folder. When I go to that folder, there are 257 folders labeled "00, 0b, 0c, 0d etc". Which folder are my downloaded songs i...

AllanGuevara
Visitor
Plan Premium Country USA Device HP Desktop i7 Operating System Windows 10 My Question or Issue I changed the location of the download folder. When I go to that folder, ...
2020-07-16 4:46:11 AM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

windows app keeps downloading music

PlanPremiumCountryNetherlandsDeviceDELL XPS15Operating SystemWindows 10 My Question or IssueEvery now and then I notice my harddrive clogging up with cache data from several apps and I start cleaning it out.At first I suspected it to be cached data s...

crostine
Gig Goer
Plan Premium Country Netherlands Device DELL XPS15 Operating System Windows 10 My Question or Issue Every now and then I notice my harddrive clogging up with cache data from several ...
2019-03-19 11:32:29 AM
2020-07-16 3:08:53 AM
ixeldog
Visitor
1058 Views
6 replies
0 likes

1058 Views
6 replies
0 likes

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