Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12334 Views

105 replies

47 likes

  • 12334 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1504 Views

15 replies

2 likes

Possible Bug
  • 1504 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3824 Views

40 replies

2 likes

  • 3824 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9183 Views

0 replies

4 likes

  • 9183 Views
  • 0 replies
  • 4 likes

Superuser Contribution Amazon Echo says "Connecting" but won't

PlanPremiumCountryUKDeviceSamsung Galaxy S10e Operating SystemAndroid Pi My Question or IssueThe spotify app on my phone won't always connect to my Echo. My wife's Galaxy s9 connects everytime, but mine is sporadic. It won't connect everytime and I'v...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S10e   Operating System Android Pi   My Question or Issue The spotify app on my phone won't always connect to my Echo.  My wife...

jaibo2004

Newbie

17663 Views

6 replies

5 likes

  • 17663 Views
  • 6 replies
  • 5 likes

Spotify no longer playing after windows crash

PlanPremiumCountryU.S.A.DevicePC(custom)Operating SystemWindows 10 My Question or IssueI've had spotify on my computer since the day I built it and it's always worked, Today I got the Windows blue screen of death, I had spotify playing when it died a...

Newbie

Plan Premium Country U.S.A. Device PC(custom) Operating System Windows 10   My Question or Issue I've had spotify on my computer since the day I built it and it's always worked, Today ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Edit changes on a playlist will vanish.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I make "edit" changes to the "Description" field on a playlist, they "take" and then the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Spotify sometimes crashes the instant i play a song

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the past, and now that it's happened at least 4 times in...

Visitor

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the p...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Saved Albums gone

PlanPremiumCountrySwedenDeviceDesktop Operating SystemWindows 10 My Question or Issue All my saved favorite Albums are gone! I tried to save a new one at it is now the only one on my list. Windows Store ver 1.1.39.612

Regular

  Plan Premium Country Sweden Device Desktop  Operating System Windows 10   My Question or Issue   All my saved favorite Albums are gone! I tried to save a new one at ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Friend activity doesn't update

PlanPremiumCountryRussiaDeviceXiaomi Notebook AirOperating System Windows 10 My Question or IssueMy Friend Activity hasn't updated in 5 days while I for sure know that my friends have been active during this time. It seems that I have tried every tro...

Visitor

Plan Premium Country Russia Device Xiaomi Notebook Air Operating System  Windows 10   My Question or Issue My Friend Activity hasn't updated in 5 days while I for sure know that m...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

Visitor

Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10   My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...

986 Views

0 replies

0 likes

  • 986 Views
  • 0 replies
  • 0 likes

Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Newbie

Plan Free Country Poland Device Desktop Operating System Windows 10   My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...

385 Views

0 replies

1 likes

  • 385 Views
  • 0 replies
  • 1 likes

Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

Casual Listener

Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1   My Question or Issue I use one of my computers as a media center and use different computers ...

tmlee14

Casual Listener

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

Roadie

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does.   On my android app tracks 1 to 4 DO pla...

399 Views

0 replies

2 likes

  • 399 Views
  • 0 replies
  • 2 likes

Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

Casual Listener

Plan Free Country Ukraine   Operating System (Windows 10)   My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...

Emilia_8

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

Newbie

Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363   My Question or Issue If I open the app fresh, or if I listen to...

1444 Views

0 replies

0 likes

  • 1444 Views
  • 0 replies
  • 0 likes

Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

Roadie

https://youtu.be/a6bUj9fVFxY timestamps in video  DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...

792 Views

0 replies

1 likes

  • 792 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect does not work with desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible with the app (in all its forms), but the desktop app does NOT show th...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible ...

J13lue

Casual Listener

2857 Views

2 replies

0 likes

  • 2857 Views
  • 2 replies
  • 0 likes

Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

Visitor

Plan Free/Premium Country Canada Device Desktop Browsers  Operating System Windows 10   My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Crashes Immediatly after Logging in

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows: Whenever I open spotify fresh, it opens normally...

Visitor

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue So, I've reinstalled the program many times through the website or the windows app store, ...

Ver

Spotify Legend

2082 Views

1 replies

2 likes

  • 2082 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

Newbie

Plan Free/Premium Country Turkey   Device (Lenovo V338) Operating System (Windows 10)   My Question or Issue Does not appear my playlist. 

Alex

Spotify Legend

739 Views

1 replies

0 likes

Windows
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...

Alex

Spotify Legend

792 Views

1 replies

1 likes

  • 792 Views
  • 1 replies
  • 1 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Newbie

Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...

Mihail

Spotify Legend

7778 Views

23 replies

6 likes

Windows
  • 7778 Views
  • 23 replies
  • 6 likes

Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Alex

Spotify Legend

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes